Okay. Good morning and welcome everyone to the public services and infrastructure committee meeting for September 12th, 2024. Could I please have a roll call? Annowats. Here. Gertis. Floyd. Here. Montenegro. Here. Big Sanders. Here. We have agenda before us today. I'll entertain the motion for approval. Move. Move. All in favor. Aye. We have for approval the minutes of the August 8th, 2024 meeting. I'll entertain the motion for approval. Move, move approval. All in favor. Aye. OK, so today we have for a presentation of the City of St. Petersburg's 2024 community survey. We have with us today Amy Foster, the Housing and Ability Services Administrator, and I'm going to go to the board of directors. 2024 community survey. We have with us today Amy Foster, the housing and neighborhood services administrator. Through zoom we have a I don't know if it is a Lisa and also Lisa. She's a senior survey associate and say why project manager at Polkow and Joseph Delolio. He's also Senior Service Associate at Polkow. They worked on the survey. Before we start, I'll hand it over to administration and our city administrator, Rob Gurdus, to say a couple of things about the survey. Thank you so much, Jay, really appreciate it. Good morning committee members. I just want to take a few minutes to thank Amy and her team for taking the lead on working with Polkow to do the survey and I want to thank Polkow for conducting the survey. I also just want to say how much the staff appreciates the mayor deciding to go forward and do the survey. You know, this isn't the kind of information that we've really had in the past. I think this is great feedback. You know, sometimes feedback, as we all know know can be a little painful in some areas, but that's good. That's the kind of information that we need to have and know so we can make ourselves better. So I think really happy that we have this baseline of information now that we can go forward, continue to do these surveys and try and grow from it. Also really happy to have, I think almost all the administrators here today to answer any questions or to speak with you on Mr. Corbucci's traveling. So he's not here this morning, but just so excited to have this conversation with you and I'll turn it over to Ms. Foster and look at it. Great, thank you. I just wanna mention, Rob already mentioned that we have all the administrators here, but in preparation for this survey, we were trying to figure out when's the last time something like this had been done for the city. And I don't think we came to an exact date, but I can tell you that the last time something like this was done, it was done on a typewriter. So we think it was done in the 80s likely. So this is a long time coming. And as Administrator Gertis mentioned, this is our first survey. So moving forward we'll be able to get some more information to compare ourselves to our own baseline. But I think this will be really helpful in the budgeting process and for all of you to know what's you know on the thoughts and minds of our community members. So there's some things in here that won't be of great surprise to you. People are worried about climate change and our infrastructure, our storm water for example and so that won't be of any great surprise, but we're excited not only to benchmark ourselves to ourselves and see the changes as we continue to ask our residents to respond annually, but also one of the reasons we went with Polko is because we can benchmark ourselves to other like communities. And so with that, I'll turn it over to Jo from Polkow. The weather Polkow is morning to the community. And my name is Joe Vellio. I'm a senior survey associate here at Polkow. I very much looking forward to running through our NCF survey results. And before I get started, you want to know if I'm feeling unfortunately just a little bit under the cover. So I apologize if my voice is moving broadly. And if I pause at any time for an air talk or a publicist getting a sip of water except appreciate your patience to with that. And it's always a pleasure working with the city and repeat. My dad is actually a graduate. You know, it's that same pleasure working with the city in Pete. My dad is actually a graduate at the USF State Pete and talking to him next night and he's probably to start with any gold bowls. So I'm looking forward to writing this as a result. And I do want to give a huge shout out to city staff, big work, and potential throughout the survey project helping us to develop the survey as well as the implementation process. So it's huge thank you to Y'all for your thoughtful feedback throughout this project. Also on the call with me, I want to give you a huge shout out to who is a pun work, who is the main project manager for this iteration of the NCS. And so thank you for all the hard work that you've done for us. So we'll move a bit about that. Colco, as Colco's online community engagement, pulling platform, we provide some information tools for local government and other public sector leaders to ensure that we're fulfilling the voices of the residents that live within the communities that we service. And we work to make civil, verified community engagement online that's only possible, but accessible for all folks within the communities that we work with. NRC, a National Research Center, is the research arm of Paul Garland has been the career provider of the service, the civil government for the past. I usually say 25 years, but that's this year I can say for the past 30 years we have been the career provider of service. I would best known for our national benchmark of surveys such as the NCS but also the employee survey as well as the community assessment program. I would also also have non-same partnerships with the number of organizations that include international leaders cities, as well as ICA-V. And before that, in the results, I want to emphasize that there are a variety of ways that these results can be used. Most commonly, the jurisdictions that we work with, use their survey data from other trends and resident opinion of the time, measure government performance and ratings of public trust and also helping form both the budget process as well as strategic planning. And our results do also allow you to benchmark the results to results that it means given by residents in other communities across the nation, of which I'll touch on a little bit more in the following slides. And what's really unhoved is that these findings as presented will spread these preview and then looking at them with these results and then where we might want to dig in a little bit deeper in the future. The National Community Survey where the NCS is almost coming in for two at address to the state of our five-page comprehensive survey and that lets me tell these to assess President Fahin about their community and local government. And the NCS focuses on the little bit of ability for same-peat by encouraging survey questions into these ten-way facets that can make visibility. And then these are the facets that identify and find survey researchers over a number of years that has those being those impactful to the present and the quality of life. And those that create communities that folks want to live in. So we do ask questions directly related to these types of facets that can be with building. And then underneath each of these, that was an umbrella. Then we can ask a number of individual items within these facets to give good and comprehensive look into the overall quality of life within the same key. Finally, these facets we do find it to rely very well on the community's departments, and making it easy for a city staff to a quickly finite information that's most pertinent to them and same with directors and department heads, being able to find the information that's the most relevant to their hearing at the same time. Then moving into the methodology that we utilize on this situation of the NCS, that all households within the same team were eligible for practice, date and survey. The list of all households within the Cisco is at service in the same team, for purchase based on copy and listing, in spite of the United States Coastal Service. And then we utilize the GIS boundaries provided to us by the city, to Geo-Ko, each of those addresses individually. I'm sure that we were only looking at those that were within the defining boundaries of St. Pete. So those that fell outside those boundaries weren't considered. And then once we knew we were looking at only those addresses within the GNS with five boundaries of the city, we have a proprietary process to pull those addresses out randomly so each address has a known public-led selection in the same probability of selection and through that process we randomly pulled out 5,000 addresses selected to receive the survey. Those 5,000 again, where the list likes to household proceed mail is being in January 16th this year and the survey remains open for a study week back to that. And the first mailing was a postcard by the Redness and the House will participate in a survey giving a little bit of background information into what the survey was and at the time when they are active. And the next mail is contained a cover letter with instructions, the five page survey questionnaire and it postage data chart envelope and it's worth knowing that full postcard and cover letter through the little web link to give reference to opportunity to respond as to the survey online. So everyone that received full postcard and that physical survey packet had been going to respond online or via that physical service, whichever they prefer. And we do include word-a-lose mailings that if you did respond to that first mailings to feel free to disregard recycle that second mailings and that household was good to go. I do want to know if this vendor was available in both English and Spanish, all mailings could take their grasp in both languages, instructing participants and how development of the survey was available in both English and Spanish. Home loans could take their grasp in both languages, instructing participants and how to complete the survey in their preferred language. So of those 5,000 households that randomly received the survey, that we received back 590 completed surveys, providing a response rate of rate around 12% and a margin of error of plus or minus 4%. I want to note that this is right within the range that we would expect to see for an NCS project. Actually that total number of responses is higher than NC, that is much higher than average. So we've actually left it in that margin of error of plus or minus 4% at the better margin of error than you tend to see on NCS projects. And that just means that specifically speaking, those are a little more or a little more assured of those results, so plus or minus 4% is better than the usual 6 to 5% that we see for a margin of error. And in a world with this random sample survey, we did run a separate open participation survey. This is the same questions as we asked for the random sample. I'm just asking folks in the end what part of the city and the result and the last question we asked how they heard about this open participation survey. But really, we opened this up because we want to ensure that all voices are heard. And so anybody that wants to respond to the survey would there within that random sample or not have the opportunity to do so and share their opinions and ensure that they're being heard. And this work saying that we report primarily on those right on the state full responses. So we do have a separate section of the report for those open participation responses in the final two tabs of the report. For that effort, we did read C in nearly 2500 responses. Again, that can be found separately in the back of the report. And we also want to touch our care that reduced statistically rate these results. So looking back at the Q20 US census as well as most up to date, and our continued survey that ACS pulled back as demographic norms. And we can consider some responses one that others, the NCS, and to ensure that we're getting a good representative look into the demographics that went up to the T-anneval. And we do that directly, re-weighting, and promoting, maybe reviewing samples as well as, you know, participation, responses. Moving on our benchmarking database, one of the advantages of what we're going to have in participating in our community service is the opportunity to get ratings given by your residents and to those from communities across country. This is really going on in the observation that there are just some areas that generally are for hire that will say, by your related services and then there are just some areas that can afford lower overall. We'll say street related services and thoroughly. So instead of paying in fire and street together, what we can do is that we can look at the fire services that are rating is given by more residents to fire service ratings, giving by redness and other communities across the country giving us a good event and Paris and in the same street growing in services. And actually was the first organization to conceive this idea, and we currently have more than 500 in Paris in communities within this database across the country, compiling the voice of over 50 million Americans. Never been into a review of the tremendous results. For someone to just take a look at who took the survey, and this is going out some of this demographic information. So I'm looking at resident age. We have the lowest response from that age in the 24. At 4% is actually decently high for that age group. That is a very difficult group to receive responses from. That's from there actually the highest percentage. And then we saw the responses from, we're from 25 to 34. But again, that the exceptional turnout for that age group generally those who are 18 to 34, we hear very little friends. So it's wonderful to see a response from some of those younger age groups. From there, it's pretty well distributed, and it's between 35 to 74, closer to that 15, 16, 17%, and then about 11% response rate friends, those who are 75 in order. So across the board, it's a great distribution. We tend to see a higher percentage usually from that 55 plus categories. So great to see this number spread out across age groups. We also see a relatively decent spread throughout resident income, less than 25,000 a year for households 8% and then we see a more average distribution from there between 25,000 to 100,000, 4,000 per year is closer to that between 14 and 20% and then we see smaller responses from those who are in the 150,000, 50,000, 200,000 for more at her household. So again, they're pretty, and in distribution pretty even distribution, in fact, between those more middle income categories. But then from there, and gender, it's pretty unparalleled with what we tend to see relatively similar to say across those for the advice male's male, which we then find in female, very small. So that's what we then find in the different ways. But we do ask two questions directly related to as there's 10 facets of cumulative ability, first of which we ask those to rate the quality of those 10 facets of cumulative ability. And in the lineup that we see here and is what will tend to see the most part of direct arrested presentation as well as report. We report on the person's positive, so in the scale of the excellent, but there are four to the same responses for an excellent or good. And then we also see color coordinated bars here to the national benchmarks. And so the darkest color would be those that are higher than the national benchmark and that middle color similar and then the lightest would be those that are lower than the national benchmarks. And along with the quality, we do ask folks to place an importance rating on the sense of community livability as well. And with that, we are able to create what I think is an actually named Quality Reportance DAP analysis. And only this chart, which is also included in report. And it's just one way to help determine which areas, relatively speaking, are higher importance than lower quality to residents. And again, this is just one of the many ways to ensure that our data, and if we use to help and identify potential key areas to focus on, and the potential areas that we may want to put additional focus or resource allocation in the coming years. Now moving into the National Venture Marked Compair, something I would like to say before jumping into the actual numbers that we see here is that although I wish that all communities across the country were These are communities that want to hear from the residents that want that engagement, that are actively using resident voice to make decisions. So just something to keep in mind to, as we look at these national benchmarks, that these are comparisons to other high performing community across the country. Now for an individual item to be considered similar to the National benchmark that would fall within 10 points above or below the national average. So we considered higher and would be exceeding more than 10 points above that national average and if we considered lower it would be more than 10 points below. So we intend to see folks or different jurisdictions that we work with falling to be relatively similar to the National Measure March, which is good. That means that we're on part of other high-performing communities. And it provides just that bit more emphasis on those areas that are falling either above or below. So that said, we do see a number of, as a large number, of these items, 121 of them specifically that were provided for the value of ratings, 97 of which were similar to the national benchmarks. 14 were higher than the national benchmarks, and 10 were lower. We can give it a quick slip of water if you're firmly not. And then we can impact some of these items. We can see that we take our spread out over multiple facets, the political ability, this includes economy, and the creation, as well as cultural arts, and the music activity, this past. Generally, these areas that we're hiding in the fetch are spread out across different factors. Give a quick second, pre-all. That won't redo all that individually here, but this brings us on to the next two to do this. And along with the National Defense Department of Air and the St. Petersburg also elected a container of results to the custom subset of communities from within the National Database, but this group was in minted communities similar in size in a region as selected by city staff. And again, obviously in 2021, different items that were provided for residents get the value of ratings to, of which 95 were similar, to these custom comparisons, 20 to your buyer, and who received lower ratings to this custom subset. And this is the list of communities that were included in this custom benchmark. And I should note that it's just formatting that top row is folded. So there's nothing special with that group. Those are all considered the same in those comparisons. I'll give it a second again, then to take a look at those screeners. Let's go to the National Benchmarks. We've here seen, and we see here also that the United States spread out to customer-owned assets of local building, similar areas as well, including economy, recreation, mobility. Like I said, we've been visualizing just providing another quick second here to contribute to them. recreation, ability. Like I said, we could just visualize another quick second here to be to them. Wonderful. Now we'll move into the key findings subset. And within this area, I wanna note that that this is what stood out to us as serving researchers. There is a lack of additional data in the full report that we will be able to cover today. And on this presentation, we'll just focus on a few areas that stood out to us and being the most familiar within St. Pete's circuit results, but not being the experts of the community. I'm sure we'll find many, many other highlights as you run through that data. But that being said, our first highlight is that running in this generally feel safe in St. Pete, but continuing to prioritize safety in the community. An awfully 9010 residents of the bit felt very, for so much safety, the neighborhood started to date and in the city's downtown virtual area started to be both in line with the national benchmark comparison. At about 76% of folks helped save from violent crime law. While slightly lower, and slightly fewer, about 67% reported going safe from poverty crime, then both of which were also on par to the national benchmark comparisons. That however, one area of opportunity can emerge that would only have the residents report to killing state from higher blood for other natural disasters, which did rank much lower than the national benchmark in the comparisons. And that feeling that the safety does move over into a sentiment towards safety related services in St. Pete and safety related services and received relatively strong marks for the Spongebob. It could also on a similar to national averages. That almost 90% of positive reviews to fund your services, well about these attend favorably, it's a standard on the certificate to medical services and emergency preparedness. And a strong number still about seven to 10 positive and scored police services, fire prevention and education, the law right around at six and 10, rate of crime prevention and animal control of the public. I ask you, Biden, St. Peter, I mean, is a strong community feature. And we can see more of that stark risk here than the areas that are hotter than national eventually marked comparisons? And about nine and 10 residents feverly rated the cities of Plains and Vittance, then as well as a vibrant sea, I've seen Pete's downtown with virtual areas full scoring much higher than national comparisons. That approximately eight and 10 residents positively rate the overall quality of the business of service establishments that which was on par with those national comparisons, then the priority of business of service establishments which again once again is what was higher than comparison communities. Shocking of opportunities in St. Pete also scored higher than national average, that would 72% of respondents off rate, excellent for good money. This generally positive results have the same piece of local economy, and some might as related to resident's personal economic outlook in hospital and in the world have rated less favorably than those ones that we just looked at. Economic development will limit opportunities and receive positive scores from just over about half the residents and about 52% and 58% respectively, which will still be similar to national benchmark. The last but the impact of any economy would happen if the family from the next six months won't be about 26% of residents expected that impact to be somewhat of their positive. A cost of living was also positively reviewed by only about 16% of residents, which did fall a little at national benchmark comparisons. Something I do want to know in this section specifically related to the economy as a whole, but especially the impact as well as those that are really cost-of-living. This is not uncommon from national trends and we have seen a score of trending downwards for both you know, low-level economies. This is well- and cost of living and economic outlook, and nearly all communities are we've worked with in the past about a year, year and a half. So while this is still important, I'm not sure if you can when that should be considered, I'm just knowing that this is an issue that is not singular to St.P. This is something I think I've seen in a number of communities across the nation. That's something that's working towards the defining. I have residents appreciating same-peeds natural environment and recreational opportunities. And about 70% of residents came excellent review to the overall quality of the natural environment. Same-peed. of good reviews to the overall quality of the National by Red and St. Pete. And my cleaning and time offered positive evaluations in the city's air quality and water resources with the left-hand store and higher in the national averages. But initially, I still only six in time ever-brewed rated to clean the next St. Pete as a preservation of the natural areas, as the open space recycling services and dark waste pickup that means we're similar to national averages. But looking more specifically into parks and recreation, results related to this facet were also overwhelming with positive that would present evaluations of local recreational opportunities exceeding national averages, hurting excellent or good marks from that just around eight or percent of residents. And I'd be simultaneously, and I'm just curious also favorably rated student parks that have been going for all quality of such a recreation opportunities, as well as fitness opportunities, no buts were all in line with benchmark and care-send communities. This is one of these 76 percent residents positively review the city's recreation centers or facilities. And the recreation programs or classes in St. Pete as well as the ability to pass through walking trails. Then our fourth key finding that all turn into transportation is a strength for St. Pete but some aspects of overall mobility present that potential opportunity for growth. You can see here that close to 7 and 10 participants and it's given that they had walked their bike instead of driving it in the past year, swimmers in the natural average, and it's usually in their path reportedly carpool reported that they had comfortable with their adult or children instead of driving them around. Again within the past 12 months. One third of residents used bus to rail some way other public transportation instead of driving, which was higher than the national average, but that's 67 percent of residents favorably rated the use of walking and safety and one of the comparison communities. He's a travel by bicycle, and I know which one is about, didn't really, an excellent, good bite about half of the residents. Also, right sooner to the next year, why comparison? I'm gonna get about half a positive we rated the use of travel by a couple of transportation, the same fee, toward the higher than the actual average. Following about the hackers which runs, I'll propose that the value which brings that the overall quality of this stage transportation system, then well about six and times the respondents recedes with the music travel by the heart and same theme that less favorable ratings for giving to traffic flow and major streets about the orientation because positive marks. That is where it's to be prepared services which receive similar marks. The ease of public parking also provides reviews from just over one server residence, which did fall below the national average. and the other two are the to the government activities events in services. And we can see distribution of how much folks tend to use these as a source. Overall, looking primarily at those at our major source, we see that the city website is a go-to for folks with 61% indicated that this is a major source of information. It's called closely by city social media channels. And then from there, we're about team to be a major source as well from about 42% of residents. And then we see talking with local officials, city council meetings, public meetings as well as local newspapers, is to be less of the major source, but a different portion of it, you guys see their major of a major source, but the proportion of the U.S. is either a major or minor source. And again, I do want to know just looking back at the summer and conclusions that this is what stood out to us as survey researchers, the opening of the experts of St.P. I'm sure we'll find many other highlights that have been passed through this data. of San Pete, I'm sure we'll find many other highlights as we parse through this data. And I do want to note that as part of our subscription, then we do have access to our engaged tools. So if there's any other areas I've been going to dig into a little bit deeper or follow follow questions that we'd like to ask to the end of large, you do have access to this. And along with that, we have over 600 folks within the same community that have already answered questions. That's from the city. Have you ever asked that voluntarily? Give an essay for email and one be notified. Whenever the city has additional questions asked. So just a initial tool that we can utilize if we follow up with the survey. And along with this, we do have a track school, as we call it. So this is a school that pulls in data from just over 150 data points. But this can just help the city to contextualize these results with more national data combined with the residence that we've just collected and putting that into the broader overview of some of these different areas ranging from safety, economy, to our circulation to national and biopinion. And if it all we've had interest in really not to be burnt to any of these areas, we can provide similar survey services to other facets including business and we can do this with a long-purchasement for who want to collect information from our older adult community. This is something that we can certainly help us in. So with that, I certainly want to stop for any questions. I mean, have a one-to-bate, but do more than happy to go back through any of these slides to look back at that data and support and the discussion we have on today. Well, Joe, thank you so much for such a thorough presentation. What I'm gonna do, committee members, is first if we have questions regarding the survey itself, we have obviously superparticipants so we can be done with them and then talk to staff about things I have to do with the city and more of the content of the survey. So just like, if you have any questions, how the survey was performed and their process and things that he would have information on, maybe we can start with that. So does everyone have any questions regarding the process of the survey? Does it seem like, oh, okay, bye share. Thank you chair. Joe thank you for the presentation appreciate it. I just I really have a question on process and this is probably both for administration and for you. So as we continue and use this as the baseline which I'm very happy to hear that we're going to do. When we do subsequent surveys, we'll, we'll be able to dive deeper into some of these and get more, a little bit more detailed response rather than just a rating. Like when I think about, like there was one about land zoning where it was a little bit lower, are we going to be able to figure out if that is that person on the side of increased density or they on the side of we don't want any more density rather than just a rating? Let me take that. Yeah, Councilmember Gertis. So we had a lot of debate internally as staff about the questions. So let me give you an example. One of the questions asked about animal services, which the city isn't responsible for. But we felt like it was important to get the feedback because we could provide that to the county if needed. I'm assuming same with education. Education. Right. And so we had a lot of conversation in this. We ultimately decided to present the survey exactly as is with maybe some next you know, next to a question about electricity saying not offered by the city kind of thing, but offering the survey as is so that we could benchmark ourselves to other communities. Where I think the opportunity is is that in addition to this annual survey presented as is, they have survey tools that we could go back and ask resident specific questions about some area where we wanna dig deeper. So for example, billing, utility billing was an area of opportunity for us. So we could survey residents specifically on utility billing and try to dig deeper and understand is that about Duke? Is that about your water bill? Is that about sanitation? What can we do better? And so we are meeting in October to start planning for the survey that will go out in early 2025. We'd love to hear some feedback from you, but ultimately we left the survey as is so that we could benchmark ourselves. But we do have opportunities and there are a ton of survey tools that we can use that are within this platform that would help us dig deeper into a specific area. And so if there's something like that you're interested in, we're all ears to take that feedback. Okay, yeah, yeah that's I'm glad we did it the way you did it originally with the baseline because then we exactly how you're saying I just wanted to make sure it was a tool that we could use in the future. That was my question really about the process and so I'm very happy to hear that and I'm glad you guys did it the way it's been presented to us so far. I'll just Joe, was there anything you wanted to add before I give it up? Yeah, but the little thing I like to tack under is that we do have a pretty extensive library of questions available to the city that we've asked with a bed and bike survey research, or isn't asked in other communities across the country outside of the NCF. So as we go through and look at that data in the side of the area, so if you want to dig deeper, we do have this tools to push this question back to the community at large. But then also some extensive resources to utilize questions that have already been and forgetting that it, and we can tell those to JP and we want to start to scratch, but I just want to reiterate that there is a multitude of resources as we go through that process. Great. That's the only question I had about process. Thank you. Thank you. I want thank you, which is that each time you conduct this survey, you can adjust for custom questions that there's additional topics that you asked about. So you have one this year about how much of a source different communication takes for you can adjust that. So in the board you can keep it to venture market or to put trend, which is awesome and helpful. In case this, you can also adjust and use that space to have something else. Awesome. Thank you very much. Thank you, Manager. Thank you. I have some questions. First of all, thank you so much for the presentation. I like the fact that we always are getting anecdotal evidence all the time. I mean, feedback is something that as a city officials it doesn't lack for my residents good or bad and but it's nice to have a broader survey because we are elected not to spy our district but citywide actually and so we a lot of times are in our own little bubbles and it's nice to know broadly what are the big issues and I think this addresses it also like the fact that how the random sample was selected because a lot of times you have surveys that are inundated it's just like city council meetings you have activists on an issue and all of a sudden day overwhelmed the issue but you're not really getting the I guess the broader view of residents. So I liked the fact that the report was based on a random survey. And it was actually the response rate was higher than average, which is good to know. So that's all positive. I was trying to figure out, so you have the facets of community livability that you listed. Do you all pick the facets as they're listed, like Parks and Rec, Education, Arts and Culture, those separation of those facets? Is that something that's just the standard in the national survey? And I might hear anybody say anything. You're nodding your head so we can't hear anything. Yeah, sorry. Yeah, so when we asked those questions on this survey itself, we were all, the audience that followed their questions together. And then from the recording standpoint, we pulled those out just to ensure that there's the greatest ease of reading that report, you know, 100 plus theater reports. And to separate those out as standard into those different categories that there's been following to. Right. So you pick the categories, this is my point. Like you pick, okay, education, arts, and culture, all is one category, right? Yes, correct. And that they were across the right answer. It is that right. That's I wanted to check that in the facets of light of livability and the report You listed parks and rack education arts health safety natural environment all the stuff that you covered here There is also questions on quality of life and governance But that was enlisted in the facets of livability in the Front and is there reason why I'm just curious But that was enlisted in the facets of livability in the front. Is there a reason why I'm just curious? That's just a way that we break it out. And to keep the quality of life and governance and to separate it out, that's something that we can look at in a community and those will stay standard. I think those have been standard across that every survey that we've run for the past 30 years. We want to leave the SDS open to change for revision as time goes on to ensure that we're giving the best the best data back as possible. So unless the field feel free to jump in if I'm speaking on a turn here, but I think we've changed the structure of those 10 facts into cannula ability with a once or twice over the past 10 years or so, just to ensure that we're capturing any changing times or changes in resident sentiment, where's the quality of life and governance are those that have saved a standard throughout the entire time that we've run between the benchmarking service. Lisa, do you have to add anything? Yeah, are you looking at the introduction section? What do you think those not looking at? What I'm looking at is the report itself and you have the fastest of livability and then you have the summary of all that, and you go these facets of livability. It's page eight, right? And so the quality importance, and then it has quality importance, all the facets of livability, and it goes down. And then you go in the next pages, and there's quality alive, there's governance, that's not included there. But then you go economy, mobility, community design, utilities, safety, natural, all the stuff that you include in facets of livability are within this analysis, but you decided somehow not to include quality of life in governments. And so I was just trying to understand the logical reason as to why you would not include that, because it seems like a pretty standard thing to include. Yeah, that is a good point and question. I look at it and I'll have to go back to my team right there and then I'm going to dig a deeper. I look at it because those are more broad. So I mean, look at quality of life. A lot of those questions are more broad. And Governor's is a good one. I'm not exactly sure what we don't need to do that in the past. I think it might be, yeah, I have to dig in a little bit deeper there. It's the way that that question, the important thing, quality question is framed. And if those aren't in that question, I have to pull that up. And look at it more closely. Okay, I'd appreciate that. I'd like an answer to that. I mean, they're all broad. They're all honestly broad. I mean, economy is broad. To be clear, not any broader than any of the other ones. And that's listed. So it will be interesting to understand that. Now, I'm curious. I'm curious when you do these type of surveys, is the report itself usually published by the municipality for the residents to review it? What happens with all the data and how it's disseminated? Is it something that typically is disseminated? Yes, that is a wonderful question. So generally we do see the jurisdictions that we work with, either put in the report that we work with, either put in report to be publicly available on the left site or five requests, but more commonly online. We do have ways of helping to put the interactive top low report on the website. And it also is a PDF download if those choose to do it that way. And generally we would encourage those communities that we work with to do this to create that for lack of change, support of the positive effect. If folks are taking time to include surveys and really giving that thoughtful feedback, it's really helpful for the cities that they live in or the communities that they live in to say, hey, this is the feedback that you gave us. We want you to see how you rated us and ensure that we're utilizing the state and it wasn't all for not. And then it's going to be helpful and consider in our decisions moving forward. And Councilmember, as a part of your packet, you have a infographic that we created that has been distributed to the public and is available on the website. We felt like based on our past experience we know that people don't read lengthy documents especially and so we met as a cabinet and worked with marketing to distill the information and not just showcase where we shined, but also to show the areas where we have opportunity and provide that publicly. Now, I have to read and look, I think graphic and the sheet is always helpful for those that don't wanna read. I'm one of those people that actually, and I think people know this, like to see the information. Because a lot of times, whatever is given to me in a short form doesn't include sometimes the things I want to look at. So part of the reason, I know that, because I get the same thing from some rather than instead are more curious about the questions and want to know more about government. So that's the reason where I come from it. But I understand the ease of doing an infographic, which I also like graphics the whole wrong. But also I do like the fact that if we are getting feedback from the community, I think the community as a whole, especially if they were asked to participate, should actually see the data itself that was gathered. So that's all I have for now. Councilmember Floyd. Thank you. I'm real quick. We'll ask. You know, in a few places, it's described as like we're above the average, we're below the average. Is the average listed in here? I'm not seeing it. I just see like a rating basically and not how much we're above or how much we're below just that. He mentioned in his overview and I'll let Joey answer as well but it's above 10 points right and so we would have to be above 10 points to be above and below 10 points to be below. Yeah, I got that. I just didn't know if like we actually have those numbers because, you know, plus 10, it could be plus 10, it could be plus 25, it could be minus 10, it could be minus 25, I don't know, one, and two, just as a follow up to that, are all 14 that were above listed somewhere and all 10 that were below listed somewhere do I need to go through because I saw that the examples you gave it did about above didn't add up to 14 and so I see where I could go through and find that information myself I just didn't know all of those 14 of you mentioned. That is in the former work video to the National Benchmark section. That will give an overview of all of this item. And I'd be more than happy to follow up with just a list of all of those that were following below. We don't actually go searching for them. But to answer your question on originally, if it could include those averages, that's something that is considered to be proprietary. So we don't report on the averages themselves, but we do have, and if that certainly is above below or similar, and that natural and natural and natural protection. And then we also do have percentile as well. So to show us a little more granular where we fall within that full list that we have that percentile and then rate. So we can show that two more pretty and maybe different communities have asked this question in the past five years than saying P fall within their facts on that list, including that percentile. So the bit more friendly granular information, but that actual average isn't included in the report. Thank you. Yeah, I actually did suspect that. I wondered if it was something that you were trying to, you know, use as your proprietary information. I see how it's broken down. I just figured I'd ask. But yeah, I mean, if y'all could follow up with like just like a one pager about above and below, I think that would be really interesting. I know the city did does have its, does have its graphic here, which I think does talk about that. This areas of opportunity looks like there's, but again, that's not all 14 there either. I think something for like a good community conversation that I would have with people is like, here's what got ranked above average, here's what got ranked below. What do you think about this? And I could have that conversation with members of the community that would be Really nice, but That's all I have I just and on saying thank you for this detailed information Thank you council member Mataneri and then chair fixaners Thank you chair Thank you Joe for the presentation. Can you, you mentioned in the beginning about how the survey was done, and you've talked about statistically re-weighting the results. Can you give us a little more information about that? Yes, definitely. The month was breaking up just a little bit, so I think the question was on just talking through re was breaking just a little bit. So I think the question was on just talking through re-weighting a little bit more in sector. Yes. Not sure, yes. So essentially in every survey project, whether it's us for different entities that there would be some advice included. There's a number of different biases that we see within survey research and the person which is selection bias or self-selection bias. This is why we take that that in reading sample approach. I like you said that in a number of different ways, at areas we see folks that tend to just talk more, talk louder in areas where it's available. It's a very, very selecting folks within the sure that we're getting a good representative view of folks within the community overall, which is wonderful on the front end. The only thing is that you can't make people respond and so in some ways that would would have what we'd refer to as non-response bias. Still, with this process, we get the best representative we can with a sample. But just knowing that there are some areas that within the community that we tend to hear from less than may not respond to at a level that we would expect looking at the demographic breakdowns. And there's a couple of ways that we can utilize this data to ensure that we're getting back with the representative view. So first of which is that we utilize and that they ratio of five to three of single family to multi-family units within our sample. We know that we tend to hear from those who are in single family tones more than those that are multi-family tone requirements. That's so that helps us again on that front end to hear from, you've heard the proportion of those, that's we just would attend to hear from as much. And then again, getting to that back end, that not-to-spin-spice. What we can do is that we look at all of these demographics individually, so self-report those on the survey. And then we can look back what we utilize is the 2020 US census for the most up-to-date American community survey. And those gives us those demographic norms for each individual area. So this could be race and ethnicity. It could be housing type. I could be age, gender, group back at all of these areas. And then from there, there is a win table on the report that shows us how much we've affected this data. But if each individual person is considered as one, and we're adding those all up, what we can do is depending on the different demographic groups that they fall into, and the demographic groups that we've incurred from as much, or those that are overrepresented in this response, is that we can consider that number, either a little bit of one, or a little bit below one, and change that data just slightly to ensure that we're getting good representative view of each demographic group and that we expect to see with the same peak. You know, I want to say that these changes are built to be slight and so if you see the report in that way, to you know, there might be a group that according to the census that group makes up let's say 18% of the population and we've heard from 11% and we're listening with the feedback from those responses or gameplays from the report. What we'll do is that we will work to get as close to that 18% demographic norm without manipulating the data. So there are some areas that we might see that we wait a number the same as that demographic norm, and there might be some areas that still fall slightly below that demographic norm but is much closer to what we expect to see. So that's a very, I would say, a severe researcher at the time, the dancing aspect, is the turning to go on and on and on statistics and things of that nature. But if I were to distill it down, that's being able to utilize that data, look at those norms and get closer to those demographic distributions that would expect to see according to the census. Well, thank you. That was a little bit more than I was. I'm asking a deep thing about it. So it's been, we've been assuming research has done graphics in the statistics we have to, we have to lay ourselves in. You're dealing with a bunch of elected officials that know a little bit about polling. So you know, it's just kind of want to know how accurate the numbers are, that's kind of where I'm coming from. So there are two areas that kind of jumped out at me. And there are two areas that we're very familiar with here in St. Petersburg, once the cost of living in the others affordable housing. And in this infographic, it talks about, it gives the numbers. And there's another area that was not on this infographic on page 12, but 35% of the respondents said that that's a problem in the city of St. Petersburg. It's on the infograph. Oh, okay. Oh, I missed it. Can you talk a little bit about those numbers? And I don't know if staff or I mean we can certainly have Joe answer whether they're higher or lower or similar. But I think that is an area that stood out to us as well. And we do have we don't have James here unfortunately. But we do recognize that parking is a challenge. And if you look at the infographic, there's a few bullets about what we'll be doing to help address parking, like adding parking spots to the edge district and things of that nature. Yeah, I'll just add a couple things to that one. I thought Joe's comments about the average on affordability is in flux right now. And I don't mean to speak for you, Joe, if you want to chime in, but that it's kind of going through a process over the past 18 months to two years where that nationwide comparison is trending down. So, you know, I think that we would expect that. We obviously know that affordability is an issue. And I think it's interesting for us to think about, how does that impact our citizens? It might not just be housing. You've got some utility scores that we need to look at. You know, could that be related to utility costs or there are other costs? Ad the law and property tax costs, affordability is kind of a broad range of things to look at. So I think that's one thing. On the parking, I think it's very interesting. I think City Council has been having a philosophical discussion about parking. I think this obviously informs that discussion. I see it two different ways. Some of the most attractive places in America are very difficult to park in, right? So I mean, that's one way to look at it. The other way to look at it is we want to guarantee that people can come down and have easy access to parking and participate in the downtown. Those are philosophical discussions and City Council is engaged in those discussions right now. We had a really good discussion about kind of also quote unquote experimenting, you know, in the TOD district with maybe a zero parking requirement that still has to be voted on on City Council and part of its quasi-judicial so I won't go into it too deeply but you know that was an interesting discussion so I think it's helpful. Councilmember Monteneer I did find my notes on this I'm sorry 900 public parking spaces are planned or under construction in the edge district in downtown also as you know parking garages are planned for the historic gas plant district. A parking study update was planned for fiscal year 25 and is in the budget that will yield data and recommendations to improve the ease of public parking and the complete street's plan is slated for an update in 2025 and is funded by a successful grant application by the Department of Transportation. So those were some of the things that staff is planning to address the lower score on that area. Okay, thank you for that. And I read that in the report. And let me just close by saying, and I asked the question about how this data was re-weighted because in the infographic, about how this data was re-weighted, because in the infographic, the areas of opportunity, only two of the 10 areas were above 50%. And I'm very proud to be an elected official in the city of St. Petersburg, because I think we as a city operate at a very high level, very responsive government. And my family moved here in 1976, and it's always been like that. And so I expected some of these numbers to be, above the national benchmarks, a lot more of the numbers being above the benchmarks. So that's why it kind of went into the, I asked the question about re-weighting the results. I expected these numbers to be heard. Thank you. And I don't think, Joe, in terms of the ease of parking question that Council Member Montenari had, could you just talk a little bit about where we're at? Is it higher or lower or similar? You know, where it stands in terms of other communities? I have to. Do you have it? Okay. No, I see there's a pretty few things. I'll just look. Yeah, I have it up. It is lower than the National benchmark comparison. So not much lower, which I think Joe much lower would be 20 plus points off those lower means between 10 and 20, off from the national lower. OK. OK. Thank you so much. Do you have anything else on that? OK. Thank you. My chair for big zanders. Thank you. By chair for big sanders. Thank you. And thank you again for the report. My first question was already answered. When I wanted to find out how deep we can actually deal, dive into some of these questions to get some of the responses. But automatically go back to and thank you Administrator Foster for saying it's been such a long time since we've had this, but we've had a lot of studies. And I kind of wanted to know in our planning, how are we going to correlate what we are finding out now from this particular survey with what we know from our disparity study, what we know from other studies that we've already done out there that we say our priorities for our city. So how we know from other studies that we've already done out there, that we say our priorities for our city. So how are we gonna integrate that? Because what I don't want to see us happen is us to formulate these gaps again. So when we identify priorities based on the disparity study, based on, and another question, the zip codes. When I talk about disparity study, how do we choose those 5,000 random samples? So we can let Joe talk about that, but let me just talk about our perspective a little bit on the survey. So this is a data point among many different data points, and it's something for the consider. This is not the end all be all that's going to guide every policy decision that we make. It's additional information, right? And so our mayor has a vision for the city. Our city council members have a vision for the city and kind of the third piece of that triangle is the residents, right? And we take all that information and all the other studies that we have and we all try to work together to come for with our priorities and the best way forward. So I just want to be clear about that, that we're not going to suddenly take this survey and say, well, you know, everything is about this. It's an additional data point. And I think a lot of it, we're surprised by some of it. We're not surprised by other parts of it, right? They line up with some of our priorities related to stormwater and flooding related to customer service around utilities, you know. But there is some also insightful, I think, very insightful information. You know, I was personally pleasantly surprised by the mobility scores. You know, I think they were much higher than what I might imagine and the needs of public transportation. And so there's some really good information here. But to get to that core of your question, this is one additional data point for us. Councilmember, let me mention that we did, we were allowed to pick the timing, right? And so we picked the timing specific so that we as administrators would have this information and we provided it to you as soon as we had the report as well. Well before the budget was fully formed so that we could take some of this information along with as Administrator Gertis mentioned all the other data points we have and consider it in our budget and planning process. process and so that is why we will continue to do this survey very early in the year so that we have those results early enough to consider that in the budgeting process as it relates to the zip codes the zip codes that were used were all city zip codes right so there weren't specific zip codes in the city picked it was all of the city zip codes. They used a GIS map and were able, so if a zip code falls in the city and say Gulfport or Lealman or whatever they were able to determine that using the mapping process and the geocodes. And thank you for that. And you know, for the clarification and being a data point, I didn't think that it would reroute any and everything that we were doing. But that's why I wanted to find out how we utilize it to correlate it. Because we're going to try to do this, not try. We're going to do this survey annually. Is this something that you decided to do? We're going to do it annually. And the reason why I asked for the zip code is because when we talk about public safety for example it the percentage of feeling safe looks really good depending on your zip code so that's why I was asking about the zip codes how thorough were the samples and when you say random samples it may have been a city of St. Petersburg zip code but where you know there are certain zip codes. They have a very high public safety rating. Then there are others that don't. So I just wanted to see how that may have. Yeah, Councilmember, Joe can answer more about that. So, Joe, can you explain a little bit more about you looked at our ACS data from the census to understand what percentage of our city is African-American, Latinx, white, etc. And a part of the statistically significant sample is choosing folks. And so can you describe that so council members understand how that statistically significant sample worked exactly? Yes Definitely so when we plot the same of this sample of rain and excuse me What would be but we do that as that allows us to get the representative view of the community overall So by pulling folks out rain and we are those addresses out addresses out randomly that allows us to we have proportionally have a similar percentage breakdown of the different demographics that we tend to see Different areas would be represented proportionally to how they're distributed across the city So I'm so forth And if we have And then we also do that we really sell in sales. That's not a response bias, we can get, again, proportionally. And those records and the looks of those demographic groups, on the back end, if you want to say just a quick reminder. And certainly, these demographic breakdowns are an area of interest and I think in exceptional tools to have a broader understanding or more granular understanding of this data, then we do provide direct across tabs within the report. So we wanted to see how these different demographic groups responded to individual of each of these 101 individuals or they had them. That is something that we can look at that could be viewed by anyone in the report. And that would be of that breakdown by housing type, raise ethnicity, gender, that could be viewed by anyone in the group or and that would be of that breakdown by how can type, raise, ethnicity, gender, so on and so forth. And we do provide that since there's a different number of folks included on each of those groups, there is a different statistical significance level just to know what would be considered different from other responded groups. So all that information is in the demographic across that's included in the demographic across that scheme. And Councilmember, in the actual, in your PSNI packet, I'm gonna give you a page number, page 13, you can see how many people from each district took it. So we were able to use the map and geocodes to make sure that we didn't focus on one district over another. You'll also see the weighted and the unweighted and then what the target is related to our census data. And so that's how the weighting comes in. And so if you want to dig deeper into that, that particular information starts on page 13 of your packet. Okay, I'm looking at 13 because what I did was, and thank you for that, I did go to look at percentages of the breakdown and went to the demographics of the city of St. Petersburg and they pretty much match with what they have in here. So I just wanted to make sure that we didn't lose focus on the diversity piece of it. So I do appreciate that. And thank you, Joe, for that explanation. Thank you. And we did. I will just share with you that as a cabinet, this was something that was very important to the Office of Equity. And we spent a lot of time in our time with Polko understanding the cross tabs and then analyzing the debt and looking at it in that way. So we can identify where there's disparities council member. I know that was something that was particularly of interest to Carl and all of cabinet. We looked at it as this, you know, you pointed out safety and police. And so that was one of the things that we had some conversations about as administration as well. Okay, thank you. Thank you. Thank you. These have all been really good questions. It just kind of shows that the survey, I mean, we're basically touching upon the surface but there's a lot of information there that's gonna be helpful on a lot of subjects. I'm glad Administrator Foster that you mentioned on, it's paid for the report where it talks about the analyzing the data and you can go there and see the areas. They did, you did separate everything in districts and it's weighted pretty evenly throughout our city. Now, I'm curious, Joe, is it possible to get the survey results specifically for those areas if we wanted to? I can determine that. So that's part of the cross-sedulations that we have. Right. So that's not in the PDF version of the report, but in our online version of the report, I'm just below. There's interactive cross tabs where you can look at distances in response between all of the experts. Okay. And it will also let you know that the experts have what the physical is the particular criteria. And they're also labeled by letters. There's a little bit of a table practice to look at it because it's the letter and it indicates the physical, it indicates the Christmas, but yeah, that doesn't exist. That's in there. And other demographics. Is that something that we have access to? I don't remember if it was included in your original email or not. We don't have that. If you don't have it, we'll get it to you. That would be great because I think a lot of the questions that council members have. That's going to be probably helpful. Okay. Thank you so much for that. Just housekeeping, we are at meeting finishes at 10.50. We have another 15 minutes for questions. And we could probably go a little over if we needed to. But then we have a housing and land use transportation committee. No, hold on. We have 10.40. We only have five minutes. Yeah, because it should. And we have a pretty full HLU T agenda. And we have, so we only have five minutes. Yeah, because it should. And we have a pretty full HLUT agenda. And we have, so we only have five minutes. So, okay. So, Joe, I think we're probably done with those questions regarding the survey. Do you have any questions for staff? We covered a lot. Council Member Montenegro. I'm gonna follow up on your fact the mobility question if we have time. I'm sorry, you have on the mobility. The facets of livability that you have. Oh yes. Yes, what if you have something quick? Yes, it's very quick. I will do to it. The reason that governance and quality of life are not included is the question that we use to pull that data from. So I don't know if you have the survey in front of you, but we use question two and 12. Uh-huh. Ask about quality and importance of those topics. And those questions don't ask about quality of governance or quality of quality of light. We use other questions on the survey to kind of populate those sections of their report. OK. But that's why they aren't there. OK, that's helpful. Okay, councilmembers, any additional questions? Councilmember Floyd and then councilmember, I'm sorry. I said councilmember Montenegro first and then councilmember Floyd. I just have just a observation. You all, ministerier Gurdas and Foster, you talked about this in a cabinet meeting. I don't see any police or fire representatives in the room and it was addressed. I'm sure they were there at the cabinet. Yes, they evolved and if there's specific questions about this findings, we could certainly have them come back in future date or address it in city council. No, I'm just I'm I'm I was glad to see the responses of the survey to to both those departments. Thank you. Councilmember Floyd. Thank you. My question might be ridiculous, but I figured it ask it. I see all the results they have. I assume that they're the weighted results. I just wondered if there was like a brief summary or maybe just a little bit of information about what the results were when they were unweighted. I don't know if that's a thing that you would normally provide. I don't know if it's appropriate, but I just wondered what the people who took it and like went out of their way to take it thought I think that that would be a little insightful. Yeah, but one of the steps of the narrative is that there's a question at all. Is that something that I'll definitely check back with our data science team? I generally would be very important. We resolve stuff. The mental record of the foundation. Yeah, and that makes perfect sense. I appreciate that. is all still the middle record of the pandemic? Yeah, and that makes perfect sense. I appreciate that. I was just wondering what the set of people who felt compelled to respond felt like themselves, because I think that's insightful as to a more engaged citizenry than the weighted, which I think is great. And obviously, the correct thing to present to us is just wondered if I could grab any of that. So anything you can provide or if not, it's fine. I just figured I'd ask. Thank you. Thanks. Vice Chair, Meredith. Thank you, Madam Chair. Just two quick comments and then I probably, I guess a question. I thought one of the really interesting things about this is when you looked at the engagement of whether or not somebody has been in contact with the city in some shape form or fashion over the last 12 months, I just felt like that was a really interesting question that showed me that the people that responded to this were engaged in our city. And so when I think about like weighted and unweighted, it really was very clear to me that those who responded knew the city well, they weren't just shooting in the dark. And so I just thought that was interesting. And then just one other point, I know we talked about it a little bit, but everybody is going to have their, you know, their, for lack of a better word, complaint about what needs to be changed and what needs to be better. But overall, I felt very good about how people thought about the city and their view of the city and whether they would recommend it to somebody or whether they are going to continue to live here or not. I thought those were all positive things that I just, I wanted to say out loud. I would love to have some feedback on how this goes like back out and so I know that we're not going to do that right here so I don't know chair if we if we could keep this on the referral list so we could have that conversation at some point. Do you know when like when when do we need to have that back? Okay it would be helpful to come back to the next meeting. I did want to let you know I reforited the email. You do have access to the tablo. You also have accounts to our Polko accounts so that you can get in the back end and play with it. If you have not set up your account yet and you have any issues with that Suie has administrative access and can assist you. So feel free to play around. They did Polko actually created a video for you, which is in the email you received that shows you how to navigate Tableau so that you're able to dig into the data. And I've linked that video in the email as well. Thank you. So that would be my request, Chair. I mean, obviously, you're discretion, but would obviously love to have that. And then just one more thank you to staff. Just very, very glad we did this. And this is a great data point for those nerds of us that looking at tabs and percentages. So just very thankful. Yes, no answer. Thank you. No, we'll keep it on the referral list and have an update and what we're doing obviously in terms of the survey and how we're responding to it. I have to say I have to commend obviously administration and administrator foster for taking the lead on this and doing this. I mean, we all have strengths and weaknesses. And this report, and every city does, individuals do. And this is a very comprehensive way of looking at the city, seeing places where we're doing great work, seeing places where we have to improve. And it is another data point that we can access and look at and see how we can best provide our services to our community. So I think this is fantastic. With that being said, thank you, Joe. And the Lisa for your work. If you need our information and contact information for those follow-up questions, I'm sure you can give it to you so you can email us with that information. But at this point, I will be adjourning the Public Services and Infrastructure Committee meeting. Thank you. Thank you. Thanks, Joe. Thanks, Alissa. We're adjourning for now. Thank you all. you you Thank you. I'm going to do a little bit of the same thing. I'm going to do a little bit of the same thing. I'm going to do a little bit of the same thing. I'm going to do a little bit of the same thing. I'm going to do a little bit of the same thing. the Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Hmm. Mmm.