Board of Commissioners Agenda Item Transmittal Form Procirement/Contratt Transmittal Form Type of Contract: 1 Year CC Use Only Contract #: Submission Information: Vendor Information: Contact Name: Vendor Name: Service Express, LLC Chevonne Smith Department: Address: 3855 Sparks Drive SE, Grand Rapids, MI 49546 Technology Services Project Title: Email: monaneheteepreis.on Service Express, LLC Project Phone #: 786.417.5321 Budgeted: Yes Contact: Daniel Moran Funding Account Number: 100-1535-521200-05 Term of Contract: 1 Year Contract Amount: 13,944 Contract Type: Services Contract Action: New Original Contract Number: Notes and Comments: Detailed Contract Summary: This document outlines the service agreement with Service Express, LLC for the maintenance and support for the County's switches. 3r-324 Service Agreement 61104 SERVICE EXPRESS Service Express Entity : Service Express, LLC Registered Address : 3855 Sparks Drive SE, Grand Rapids, Mi 49546, USA Agreement Information Contact Information Name : Rockdale County Government Name : Geraid Maye Agreement : 61104 Address : 962 Milstead Ave. NE Sales Person : Daniel Moran Conyers GA 30012 United States Duration: 12 Months Phone : (770)278-7073 Commencement: 2025/07/01 Email: gerald.mayegrockdalecountyga.gov Expiration: 2026/06/30 Billing Information Billing Contact Information Invoice : Annual Name : Gerald Maye Terms : Net 30 Address : 962 Milstead Ave. NE Currency : USD Conyers GA 30012 United States Phone : (770) 278-7073 Email: gerald.maye@rockdalecountyga.gov Pane 1 of7 Date: 2025/04/18 Service Agreement 61104 SERVICE EXPRESS Service Express Entity : Service Express, LLC Registered Address : 3855 Sparks Drive SE, Grand Rapids, MI 49546, USA Location: Main Contact: Adrienne Brown City. Conyers GA 30012: line Model Number Descniption Acditional Descnpion SeriaNumber Warranty QTY StertDate Days Hours Response Price 1 UNITY XT 480F EMC UNITY 480F 25-SLOT DISK ARRAY PROD-UNITY480-1 APM00195205905 1 2025/07/01 7 12A-12A 4HOUR $63,00US 3 D4:2S10-1800 EMCI8TB 0KE DSKASTW2ENONTX) 4 2025/07/01 7 12A12A 4HOUR $1300US 6 3 D4-2SFX-400 EMC 400GB SSD DISK SAS-1200 2.5IN (UNITYXT) 5 2025/07/01 7 12A-12A 4HOUR $33.00US : - D4:2SFXL-1600; EMC1.6TBSSD! DISK SAS 120025INUNIMAD: 8 2025/07/01 12A-12A 4HOUR. $128.00US 5 D3122DF25 EMC UNITY 25-SLOT 2.5IN SAS-1200 DC DAE 3 2025/07/01 7 12A-12A 4HOUR $16.00US D4-VS07-4000 EMCATB72KDISK SAS-12003:5IN (UNIFT) 4 DPE V 25 2025/07/01 12A-12A 41 4HOUR $75.00US 7 D4-2SFXL-1600 EMC 1.6TB SSD DISK SAS-1200 2.5IN (UNITYXT) 2 2025/07/01 7 12A-12A 41 HOUR $32.00US D4-2510-1800 EMC18IB1OKDISK SAS-1200-2;5IN: X) 5 9 a de 2025/07/01 12A-12A 4HOUR $4800US Main Total: $408.00USD Location: Network Services- Conyers, GA. Contact: Cityn Conyers GA 30094 Une Modet Number Description: Additional! Description Serial Number arranty QTY Start Date Days Hours Response Price 1 WS-C3850-24U-L CISCO CATALYST: 3850: 24-PORT GBE UPOE LAN SWITCH FOC2148L2TC 1 2025/07/01 5 08A-05P 81 HOUR $7.00US WS-C3850:48U-L CISCOCATALYSTG C3850 48-PORT GBE POE SWITCH FCW2210DOCZ 2025/07/01 08A:05P 8 HOUR $13:00US 3 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2117018M 1 2025/07/01 5 08A-05P 8HOUR $13.00US : 4 WS-C3850,480-L CISCOCATAYSTG38SOS 48-PORT GBE POESWITCH 8255 : : a FOC2203L040: s A a 1 5 2025/07101 5 08A-05P 8HOUR $13,00US AY 4 aA :: CaS 0 - 5 a a 5 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203L06L 1 2025/07/01 5 08A-05P 8HOUR $13.00US D WS-C3850:480-1 a - CISCO CATALYST C385048-PORT GBE POE SWITCH FOC2203LOBB - 5: 2025/07/019 P 08A-05P ee 8HOUR $13.00US - 7 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOCY 1 2025/07/01 5 08A-05P 8HOUR $13.00US 8 WS-C3850:480-C CISCOCATALMSIC38SD4 48-PORT GBE POE SWATCH. - 6 M - - 2025/07/01 5: a - - - FOC2202L2ZM 08A-D5P 8HOUR $13.00US A : dess - 4 Date: 2025/04/18 Page 2 of7 Service Agreement 61104 SERVICE EXPRESS Service Express Entity : Service Express, LLC Registered Address : 3855 Sparks Drive SE, Grand Rapids, MI 49546, USA Line Model Number S Descrption - Acditional Descriptions SeriaNumber a Warrantys QTY Start Date Days - Hours Response Price 9 WS-C3850-48U-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOCK 1 2025/07/01 5 08A-05P 8HOUR $13.00US 10 WS-C3850:48U-L : a a CISCO CATALMST C38504 48-PORT GBE POESWITCH ae - - 35 - - K A A 5 A FOC2203X07L 2025/07/01 a $13,00US M - 08A-05P BHOUR CEn SSPha M EE : S su N 54.55553 11 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203L088 1 2025/07/01 5 08A-05P 8HOUR $13.00US 12. S-C3850:48U-L CISCO CATALYST C3850 4B-PORT GBE POE SWITCH - - 7 FOC2203002B d 2025/07/015 1 53 08A-05P 02. $13.00US à 8HOUR VS 4 5E 13 WS-C3B50-48U-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LODC 1 2025/07/01 5 08A-05P 8HOUR $13.00US N 14 WS-C3850-48U CISCO CATALYST C385048PORTGBE POE SWITCH FOC2203X07H) 2025/07/01 a 51 08A.05P $13.00US M 8HOUR EA - 4 : - - 15 WS-C3850-48U-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOBR 1 2025/07/01 5 08A-05P 8HOUR $13.00US WS-C3850-4804 CISCOCATALYST C3850 48-PORT GBEF POES SWITCH : S FCW2203DOONE 6 2025/07/01 5 08A-05P 3 en BHOUR $13.00US - 4 SS A. M AA 17 WS-C3850-240-L CISCO CATALYST 3850 24-PORT GBE UPOEI LAN SWITCH FOC2148L2S6 1 2025/07/01 5 08A-05P 8HOUR $7.00US 18 WS-C3850.480L MS CROPAAHICSARNCE POE SITCH S N 1 a FOC2202L3UM - 1 - 1 2025/07/01 5 3 e 08A-05P 55 8 $13.00US 3 HOUR Rat S ( A Soes K f L a - % S a A Sy2 l 19 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOCJ 1 2025/07/01 5 08A-05P 8HOUR $13.00US 20 WS-C3850-480-L 53 CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2204X1EV: - a 2025/07/01 5 08A-05P $13.00US a V SHOUR 21 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FCW2037D052 1 2025/07/01 5 08A-05P 8HOUR $13.00US ay WS-C3850-48U- CISCOCATALMSTCA8SO, 48-PORTGBE POE SWITCH EM as 663 : e 2025/07/01 t 5 * FOC2202L3YR: 08A-05P 8HOUR $13.00US AA 23 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2202L3YE 1 2025/07/01 5 08A-05P 81 HOUR $13.00US 4 WS-C3850-240 CISCOCATALYST 3850 24-PORT GBE UPOE LANSWITCH : FOC2220LOKV 2025/07/01 su 5 08A-05P 8HOUR 396 57.00US 34: a a w 43 25 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2202L10H 1 2025/07/01 5 08A-05P 8HOUR $13.00US a 26 WS-C3850-48UL OBCOCATALYSTCA8SD: 48-PORT GBET PQE SWITCH 5 FOC2203LOCN: 3 2025/07/01 5 08A-05P BHOUR $13.00uS a a : AA a 5 27 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2202L10F 1 2025/07/01 5 08A-05P 8HOUR $13.00US 5 285 WS-C3850-48U-L GISCOCATALIST C3850 48-PORTGBE! POE SWATCH 5 E 353 E - > 1 5 2025/07/01 5 aS a 4 FOC2202L3775 08A-05P 8HOUR $13.00US JE A :: * 2 w Ch : 29 WS-C3850-48U-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FCW2203F06L 1 2025/07/01 5 08A-05P 8HOUR $13.00US V 30 4: WS-63850-484-L CISCO CATALYST C38504 48-PORT GBE POE SWITCH, A A 3 FOC2202Z0A1 a A E : - % a 3 2025/07/01 5) 53 08A-05P 8HOUR $13.00US 46 3 LsWS ES - 52 sI 115. : 1 A a - Date: 2025/04/18 Page 3 of7 Service Agreement 61104 SERVICE EXPRESS Service Express Entity: : Service Express, LLC Registered Address : 3855 Sparks Drive SE, Grand Rapids, MI 49546, USA Line, Modet Nunber Descrption Additional Description - Seria-Number, 3 Warranty - QTY Start Date Days Hours : R Response Price : 31 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2202L10G 1 2025/07/01 5 08A-05P 8HOUR $13.00US WS-C3850:4844 - CISOOCATALYST C3850'48-PORT GBE POE SWITCH, - V > 9 % i M4 2025/07/01 5: : FOC2202U0EX O8A-05P $13:00US - BHOUR. w 4 - A A 33 WS-C3850-24U-L CISCO CATALYST: 3850 24-PORT GBE UPOE LAN SWITCH FOC2151XOTQ 1 2025/07/01 5 08A-05P 8HOUR $7.00US 34 WS-63850-480- CISCOCATALYST C3850,48-PORTGBE POESWITCH FOC2202L3DD 3 2025/07/01 08A-05P 8HOUR $13.00uS Aiirop 1 2 50 uA 35 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2202U0F7 1 2025/07/01 5 08A-05P 8HOUR $13.00US 2 36 WS-C3850-24U-L CISCO CATALMST38S2-PORTS GBE UPOE EANESWITCH a 2 a FOC21520010 2025/07/01 5 C8A-05P 8HOUR a - 3, S7.00US ETS, WEN E 37 WS-C3850-24T-L CISCO CATALYST: 3850 24-PORT GB/T LAN SWITCH FCW2116C1J0 1 2025/07/01 5 08A-05P 8HOUR $6,00US 38 WS-C3850-24U-L 5 CBCPCAALSTA92HPOR: GBE UPOE LAN SWITCH * FCW21520028 a - 3 - - 2025/07/01 5. 08A-05P 8 BHOUR S7-00US es WAN e in 42532 306 - 5A - 3, a e a 39 WS-C3850-24XS-E CISCO CATALYST C3850 24-PORT 10GBE IP SWITCH FOC2225VOFN 1 2025/07/01 5 08A-05P 8HOUR $25.00US 40 WS-C3850-48U-L - CISCO CATALYST C3BSDAEPORFGBEPOE: SWITCH FOC2203LOCU 4 : s T 2 1 2025/07/01 45 08A-05P 8 HOUR $13.00US GS R - 41 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOCZ 1 2025/07/01 5 08A-05P 8HOUR $13.00US A 42 WS-C3850.480-4 4 1 CISCO CATALYST C385042-PORTGBE POE SWITCH 2025/07/014 5 3 FOC2203LOD9 08A-05P 8HOUR. $13.00US n 9 a 43 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOD6 1 2025/07/01 5 08A-05P 8HOUR $13.00US % 443 WS-C3850,480L - CRCPCARISTCPAOAT GBE POE SWITCH à FOC2203LOCA a 1 2025/07/01 5 08A-05P a BHOUR $13.00US E diss 35 a : . o 624 ao s 45 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOCL 1 2025/07/01 5 08A-05P 8HOUR $13.00US 46, WS-C3850:48U-L; a e CISCO 58 - 1 - - CATAYSTCHWAPORTCE: POE SWITCH FOC2203LOD8 2025/07/01 5: 08A-05P BHOUR $13.000S 1 2 M 63 1 A 47 WS-C3850-24U-L CISCO CATALYST: 3850 24-PORT GBE UPOE LAN SWITCH FCW2152C013 1 2025/07/01 5 08A-05P 8HOUR $7.00US 48 WS-C3850-48U-L : CISCO CATALYST C385048-PORT GBE POE, SWITCH FOC2203LOCT 6 4 31 2025/07/01 5 08A-05P 8 HOUR $13.00uS a nn a2 awi AW. a 4 L 49 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOD4 1 2025/07/01 5 08A-05P 81 HOUR $13.00US e 50 WS-C3850-24UL Nes A: CISCO CATALYST 385024-PORT GBE UPOELANSWITCH a FCW2151D136 7 4 S 6 : 7 2025/07/01 5 OBA-05P SHOUR - M $7,00US a MA A B se Ns sau a 51 WS-C3850-48U-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FCW2202FOJT 1 2025/07/01 5 08A-05P 8HOUR $13.00US WS-C3850-4801 CISCOCATALYST C3850 48-PORT GBE POE: SWITCH 4 - e - S - : 3 FOC2202XOJK 37E - 4 E 1 E 2025/07/01 - 5 08A-05R BHOUR $13.00US : 24 Mu aw A 141P s 2 Date: 2025/04/18 Pade 4 of 7 Service Agreement 61104 SERVICE EXPRESS Service Express Entity : Service Express, LLC Registered Address : 3855 Sparks Drive SE, Grand Rapids, MI 49546, USA Line ModelNumber a Descnption a C Additional Bescription - B SerelNumber - Waranty QTY & Slart Date Days a Hours Response Price 53 WS-C3850-480-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2203LOAN 1 2025/07/01 5 08A-05P 8HOUR $13.00US A 54 WS-C3850-240-L GSCOCAIMST3OAPOR: GBE UPOELANSWITCH a FOC2152001P: 3 3 1 - a 2025/07/01 5 08A-05P BHOUR P S7:00US a T4 S5s s 2 55 WS-C3850-48U-L CISCO CATALYST C3850 48-PORT GBE POE SWITCH FOC2202Z090 1 2025/07/01 5 08A-05P 8HOUR $13.00US - 56 WS-C3850-48U-L - a CISCO CATALYST.C3850: 48-PORTGBE POE'S SWTCH FOE2202E37K: : 2025/07/019 5 08A-05P 8HOUR Va $13.00US ev : Ai A 57 WS-C3850-24U-L CISCO CATALYST: 3850 24-PORT GBE UPOE! LAN: SWITCH FCW2204COHF 1 2025/07/01 5 08A-05P 8HOUR $7.00US 58 WS-C3850-484-L CISCO CATALYST.C3850 48-PORT GBE POE'SWITCH: FOC2202L40Z: s a 1 2025/07/01 5: 08A-05P BHOUR $13.00US a - - s 59 WS-C3560CX-12PCS CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2614YKDZ 1 2025/07/01 5 08A-05P 8HOUR $2.00US 60 WS-C3560CX-2PCS CISCO.C3560CG 12-PORT 10/100/1000 POE SWITCH. FOC2204Y1SJ MAREA P 2025/07/01 5 08A-05P 8 HOURA $2.00US 61 WS-C3580CX-12PCS CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204Y1P1 1 2025/07/01 5 08A-05P 8HOUR $2.00US a - 1 - E 3 - : E 62, WS-C3560CX-1 12PG-S, CISCO C3560CG 12-PORT 10/400/1000:POE SWITCHU 94 FOC2204717R 2025/07/01 34 5 08A-05P 8HOUR $2.00US aa A 6 a - 1 Sat 63 WS-C3580CX-12PC-S CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204T177 1 2025/07/01 5 08A-05P 8HOUR $2.00US a 64 WSC36OCX12PCS : CISCO C3560CG PPORTORGOEDOEOE) SWITCH 6 FOC2204Y1QS - 3 a W 2025/07/01 5: 08A-05P - 8HOUR $2.00US 2p : - 65 WS-C3560CX-12PCS CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204T1UG 1 2025/07/01 5 08A-05P 8HOUR $2.00US 65 WS-C350CX-12PCS CISCO C3560CG. 12-PORT 104100/1000 POE SWITCH W FOC214715VM: 1 2025/07/01 A 52 08A-05P * 8HOUR $2,00US e : Ls e a 67 WS-C3580CX-12PC-S CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204T1VR 1 2025/07/01 5 08A-05P 8HOUR $2.00US - 4 36 68 WS-C3560CX1 12PC-S CISCO C3560CG 12-PORT 10/100/10001 POE SWAITCH FOC2202T48X 2025/07/01 5 08A-05P 8HOURI $2.000S - A: 69 WS-C3580CX-12PCS CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204T164 1 2025/07/01 5 08A-05P 8HOUR $2.00US 70 WS-C350CXM2PCS: CISCO.C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204TIRN : 2025/07/01. 5 D8A-05P 8HOUR: $2.00US 3 ise SM - A LE GRN 71 WS-C3580CX-12PCS CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204T1VL 1 2025/07/01 5 08A-05P 8HOUR $2.00US WES-C3SOCX-12PCS: CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH * : FOC2141Y6HE a 4 * 2025/07/013 e 5 08A-05P 8HOUR $2.00US 2 1 M: C - * 73 WS-C3580CX-12PCS CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2204Y1QH 1 2025/07/01 5 08A-05P 8HOUR $2.00US 74. WS-C356OCX12PCS 3 CISCO C3560CG 12-PORT 10/100/1000POE SWITCH a 5 9 : 3 3 FOC220411V1 ER 57 3 25 2025/07/01 5 - 08A-05P BHOUR $2.00US SA - A : Fe L : . A cib - - a Date: 2025/04/18 Pade 50 of7 Service Agreement 61104 SERVICE EXPRESS Service Express Entity : Service Express, LLC Registered Address : 3855 Sparks Drive SE, Grand Rapids, MI 49546, USA ine a Model Numper : Descripion 46 Adoltonal Descaption: Sepas Number Warrany OTY 3 5 Start Date Days Hours Response Price 75 WS-C3560CX-12PCS CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH FOC2202Y2K8 1 2025/07/01 5 08A-05P 8HOUR $2.00uS 75, WS-C350CX12PCS. CISCOCISACSIZPORT: 10/100/1000: POE SWITCH F0G2204T194: 2025/07/01 08A-05P 8HQUR $2,00US - Network Services- Conyers, GA Total: $735.00USD Location: EMC: Software Contact: City: Conyers GA 30012 Line Modet Number Descrioton Additional Descrption. SeraNumber Warranty QTY : StartDate Bays Hours: Response Price 1 EMC SOFTWARE SERVICE EXPRESS EMC: SOFTWARE SUPPORT APM00195205905-S 1 2025/07/01 7 12A-12A 4HOUR $19.00US EMC Software Total: $19.00USD Page 6 of7 Date: 2025/04/18 Service Agreement 61104 SERVICE EXPRESS Service Express Entity: Service Express, LLC Registered Address : 3855 Sparks Drive SE, Grand Rapids, MI 49546, USA Notes: Monthly Charge: $1,162.00USD 2025/07/01 - 2026/06/30 $13,944.00USD Signed by: Julic lusiurwan 7/2/2025 Authorized, Representative Date Authorized DBASTAEGBFEHE Representative Date Je-Nite Van Nesc Oroin +CEO Julie Ausherman PintadA Authofized Representative: Rockdale County Govemment Prihted. Authorized" Representative: Service. Express, LLC Cuslamer acknowiadges thal! hay! have read and understand the Terms and Conditions an the foljowing page and! by signing this Agreements agree tot them, - Aaprovad as to form ATTEST: Date: 2025/04/18 M..Qader A. Baig, County Attomey Page7of7 Jennifer O. Rutledge, Counfy Cierk SERVICE Terms and Conditions su EXPRESS This Service Agreement ("Order"), and the subsequent Contract formed pursuant to it, is between Service Express, LLC ("Service Express") and the entity purchasing Services from Service Express as identified on the face of this Order ("Customer"). This Order is issued in accordance with and subject to the terms and conditions set out in: (a) the most recently signed applicable service agreement for hardware maintenance services entered into between Service Express and Customer on or before the date of this Order; or (b) in the absence of any such agreement, the Service Express' standard terms and conditions for Hardware Maintenance Services set out at hmp/semicepres.cemlemssonditony (as in effect on the date of this Order), (in either case, the "Conditions"), which shall be incorporated into this Order by reference. In signing this Order, the Customer warrants and represents that it has reviewed the Conditions and, by submitting this Order, is making an offer to acquire the Services, subject to the Charges set out herein, in accordance with and subject to the Conditions. A Contract shall be formed (subject to and incorporating the Conditions) on the date of the Supplier's acceptance and signature of this Order. All prices are in the currency shown on the Order, exclude any applicable taxes, and may be subject to site survey. SERVICE STORAGE MAINTENANCE EXPRESS Dell EMC Unity Storage Support We deliver reliable solutions for the critical equipment in your data center. € A DELIEMC Models supported: 300, 400, 500, 600 Series Service comparison Maintenance support features Dell EMC Service Express Gartner. 24/7x4 service level agreement (SLA) Peer Insights. Warranty and post-warranty V V - 4.7 support Ag ofDacember 15. 2023 Gap coverage x End of service life (EOSL) support x ExpressConnect Includes 24/7 monitoring with Locally stocked parts x - automated ticketing for your Unity hardware maintenance. Onsite engineers x V Firmware availability Firmware updates are freely available without an Pricing requirements active Dell EMC agreement. Provide the following for your equipment: Collect service information Software support Our Dell EMC Unity software support assists with performance, administrative break/fix and Unisphere troubleshooting in a static environment only. See our full list of supported products 2 People-Powered Data Center Solutions serviceexpress.com 2/24 SERVICE NETWORK MAINTENANCE EXPRESS Cisco Catalyst Network Support We deliver reliable solutions for the critical equipment in your data center. Model supported: Cisco Catalyst Service comparison Maintenance support features Cisco Service Express Gartner: 24/7x4 service level agreement (SLA) V V Peerinsights. Warranty and post-warranty support V V 4.7 ***** As December 15.2023 Gap coverage x V End of service life (EOSL) support x V ExpressConnect Includes 24/7 monitoring with Locally stocked parts x V automated ticketing for your Catalyst hardware maintenance. Onsite engineers x Availability of updates e Software updates for Cisco Catalyst switches in Pricing requirements the 2000, 3000, 4000, and 9000 series are freely Provide the following for your equipment: available through Cisco's support site. Base part number A Smart Net contract is necessary for software Base serial number update access for all other switch series, . Highly critical bug fixes for overall internet security are available to Cisco customers without a Smart Net contract. TAC support We provide 24/7 TAC support as it relates to repairing and troubleshooting your equipment. See our full list of supported products * People-Powered Data Center Solutions serviceexpress.com 2/24 REQUISITION FOR PURCHASE ORDER ROCKDALE COUNTY, GEORGIA VENDOR QUOTATIONS REQUIREMENTS 15,000.000 and OVER FORMAL BID/RFP PROCEDURE IS REQUIRED VENDOR # P.O.# 2,500.00 TO 14,999.99 THREE WRITTEN QUOTES. ATTACHED 0.00 TO2 2499.99 ONE PHONE QUOTE (depts required to rotate sources) VENDOR #1 VENDOR #Z VENDOR #3 Ship To Address: 1329 Portman Drive, Ste A, Conyers, GA 30094 DepartmentAccount Bap Unit Description Insight Public Sector UNIT EXTENDED UNIT EXTENDED UNIT EXTENDED I00-1535-521200-05 12 1 EMC Unity 480F 25-Siot Disk Array (various) 79.00 948.00 TSD 12 I EMC Disk SAS 1200 2.5 (UnityXT) (various) 329.00 3,948.00 12 CISCO CATALYST 3850 24-PORT GBE UPOE LAN SWITCH 598.00 7,176.00 12 CISCO CATALYST C3850 48-PORT GBE POE SWITCH 70.00 840.00 12 I CISCO C3560CG 12-PORT 10/100/1000 POE SWITCH 36.00 432.00 12 CISCO CATALYST C3850 24-PORT 10GBE IP SWITCH 25.00 300.00 12 I CISCO CATALYST 3850 24-PORT GB/T LAN SWITCH 6.00 72.00 12 SERVICE EXPRESS EMC SOFTWARE SUPPORT 19.00 228.00 Technology Services Department PROJECT MAME/DESCRIFTION: Service Express, LC BUDGETED (X) NOT BUDGETEDO Email to Vendor: monmeseniceyprescon Email to Department: TSD TOTAL 1,162.00 13,944.00 0.00 0.00 Recomi me ended Source of Supply: Service Express, LLC Requesting Department: TSD Date Prepared: 6.11.25 3855 Sparks Drive SE Grand Rapids, MI 49546 Elected Official Date Required: 4-1-1015 CONTACT: Daniel Moran PHONE: 786.417.5321 Department Head: Procurement, Manager Use Onlv Below Line Approved for preparation of Purchase Order Award to be made to: (Ifnot low quotation, indicate reason): Accounting Officer Date REQUISITION FORM Revised 1/17/2025