DECEIVE REQUISITION FOR PURCHASE ORDER APR 3 0 2025 ORIGINAL ROCKDALE COUNTY, GEORGIA R VENDOR QUOTATIONS REQUIREMENTS By 15,000,000 und OVER FORMAL BID/RFP PROCEDURE IS REQUIRED VENDORH 53277 P.O.# 2,500.00 TO 14,999.99 THREE WRITTEN QUOTES ATTACHED 0.00" TO2 2499.99- ONE PHONE QUOTE (depts required tor rutates sources) Ship To Address: Fleet / 2570 Old Covington HWY., Conyers, GA 30012 VENDOR #I VENDOR #2 VENDOR: #3 Depariment/Arount Dnp Unit Description RUSH Truck Center MHC Kenworth UNIT EXTENDED UNIT EXTENDED UNIT EXTENDED I00-4900-531100-42 Complete Engine Rebuild WAVJI 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 I LABOR 20lo Jienaton, 19,075.00 19,075.00 0.00 0.00 0.00 0.00 1 PARTS 20,837.85 20,837.85 0.00 0.00 0.00 0.00 1 TOTALMISC Tuck 605.00 605.00 0.00 0.00 0.00 0.00 1 TOTALSHIPPING. 498.70 498.70 0.00 0.00 0.00 0.00 . EPA * Vagyees TOTAL SHOP 503.96 503.96 0.00 0.00 0.00 0.00 WAVJ1 2010 INTERNATIONAL VAC CON JET 0.00 0.00 0.00 0.00 0.00 VIN IHTWDAAROB.31307 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 RUSH TRUCK CENTER Order # 48926859 dated 4.24.25 0.00 0.00 0.00 0.00 0.00 WAVJI is at Rush Truck Ceriter, has been torn down and 0.00 0.00 0.00 0.00 0.00 diagnosed as needing a complete engine rebuild. 0.00 0.00 0.00 0.00 0.00 Rush Truck is only authorized vendor in our area able to 0.00 0.00 0.00 0.00 0.00 work on, as well as warranty, this type of work on Internation 0.00 0.00 0.00 0.00 0.00 junits. 0.00 0.00 0.00 0.00 0.00 To have unit reassembled and towed to vendor out of our: ared 0.00 0.00 0.00 0.00 0.00 to be broken down and rediagnosed would be extremely 0.00 0.00 0.00 0.00 0.00 time consuming and very costly, 0.00 0.00 0.00 0.00 0.00 BUDGETED (X) NOT BUDGETED 0) 0.00 0.00 0.00 0.00 0.00 1 MHC Kenworth 0.00 0.00 0.00 0.00 0.00 Unable to quote as not able to work on International Units 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 Email to Depart: KenSwift, Angel Kusch, Jose Urbina 0.00 0.00 0.00 0.00 0.00 Email to Vendor: Maba@ruhemeprisscom 0.08 0.00 0.00 0.00 0.00 Email to -lwtwe 0.00 0.00 0.00 0.00 0.00 TOTAL 41,520.51 41,520.51 / 0.00 0.00 0.00 0.00 Recommended Source oI supply: 2. Rush Truck Center of GA Requesting Department: General, Seysices ipet Services Date Prepared: 04/30/25 2560 Morcland Ave. Atlanta, GA 30315 Elected Official Date Required: ASAP Rush Truck Center of GA PHONE: 678-420-7600 Department Head: Procurement Manager Use Only Below Line Approved for preparation of Purchase Order Award to be made to: Rush heuck Conbn AHA (Ifnot low quotation, indicate reason): Accounting Officer Date -36p5 S0 5185 Cb 5l25 REQUISITION FORM Revised 1/17/2025 219F-246 RUSH TRUCK CENTER, ATLANTA INVOICE DATS RISH 04/24/2025 06:16:25C9T INVOICE NUMBER 2560 MORELAND AVENUE TRUCK CENTERS PO Box : CUBTOMER 1O. BRAHCH ATLANTA GA 30315-5707 us 141796 1902 E5 5 678-420-7500 PAGB:1 af a "w.rvahtdent.cen SOLD TO : For Customer SHIP TO : ROCKDALE COUNTY BOE Review ROCKDALE COUNTY BOE 954 N MAIN ST NW 954 N MAIN ST NW CONYERS GA CONYERS GA 30012-4457 US 30012-4457 US E E AE E PAY R NE: Sic NE AER, FAI SASCET P A EATEENPA CUSTOMER-PO Order Mo. MAIN-HMBER CUSTOMER-ADVISOH SALES REP NEED 48926859 770-483-4713 15145-PAYLOR SHELTON 128978 Cust Unit # WAVJ-1 License # Phone # 770-483-4713 Contact # COMPIETION DATE: RTL ONIT: YEAR: 2011 MAKE/MODEL: IMTERATIOHAL//40OTR SERIAL: IHTWDAAROBJ331307 MILEAGE: 1 MI ENGINE HOURS: 0 H Date in Service. Engine Make/Model.,: INTE ERNATIONAL/DP466 Engine Serial No. Trans Made.l. Front Diff Model.. Pront: DifE Serial..: Rear Dift Model. Rear Diff Serial... Job 1 Diagnsotics Sales Qty UOM Item # Item Description UnitRate Per Extension 1.000 EA Diagnsotics 605.00/1 EA 605.00 LABOR SUBTOTAL: 0.00 PARTS SUBTOTAL: 0.00 MISC SUBTOTAL. : 605.00 COUPON SUBTOTAL.: SHIP SUBTOTAL. 0.00 EPA SUBTOTAL. 0.00 SHOP SUBTOTAL. 0.00 MACH SUBTOTAL. 0.00 ACCRUED VALUE. . CANCELLATION J0B SUBTOTAL. 605.00 Employee (s) on above job : Job 2 Overhaul SUBTOTAL TAX STATUS/STATE SALES TAX PLEASE PAY (USD) IRE E : FRA TERMS wILL E Net 10 T Customer Customer's days E or Agent: x ** CONTINUED ** INVOICE DAE RUSH TRUCK CENER, ATLANTA 04/24/2025 06:16:28CS FRUSH INVOICH NUMBHR 2560 MORETAND AVENOE TRUCK CENTERS PO Box : CUSTOMER NO. MHARCH 9 AFLANTA GA 303.1.5-5707 US 141796 1902 678-420-7500 HAGE:A of 0 www.rushtruckoenters.com *A SOLD 0 : For Customer SAIP TO : ROCKDALE COUNSY BOE Review ROCKDALE COUNTY BOE 954 N MAIN 87 NW 954 N MAIN ST NW CONYERS GA CONYERS GA 30012-4457 US 30012-4457 US PES PEES Ose 15. 5 EBLLER aS A EN : B URD BR aMS er WAR SETOCKCNE MEE enguy ENEOS, VER vay us REE C ANE A IX AE" b Re E EN MA E ET ET E CUSTOMER-E PO Order No. MATIN NUMBER CUBIOMER-AUNIaOR SALES RBP NICP 48926859 770-483-4713 15145-TAYIOR SHELTON 128978 bring track in shop, Drain coolant/oi.l, Remova cow tray/wiper assembly, air fiiter assembly, intake/turho to Cao pipes, air filter support braaket, f'an clutch assembly, both imer/outer fender, alternator/belt, harness. REMOVE SENSOR,PURBO OIL DRAIN/SUPPIY LIKE,EXHAUST PIPE,FUEL FILTER ASSEMBIK,SENSOR HARNESS, VALVC COVER,OTL RAIL,ROCKER ASSEMBLY AND HEAD BOLTS. remove head, tuxbo.REI now fuel pump, uel filter, fuel. pressure xegulator, A11 naW pucks. Remova all lift/lock,all injector, lay out parts. install all new Iift: lock. remove battary cable, pipa lines nuts/braoket. Nove pipe lines. Remove oi, pan. oil pi.ck up tuba and all piston and Jinar. Install all liner dreas new pieton. done dress piston. while instal.l piston got wrong rod cap bolts. start: dress old head and gLean, done dlean hend. Inspection head valve found valve is leaking meed neuE head. Install new oil supply line. install al3 piston and liner.REI all new rod/main beazing and torque. instal.l oil pick up tube and oil pan. atart dress new head. done drèss new head.RAI new exhaust eg ogoler. Install new head. torque head, SUBTOTAL, TAX STATUS/STATE SALES TAX PLEASE PAY (USD) A oe 01 oa T BCSOVAT TERMS ER VaD N Br tt BSENE Net: 10 days Customer or: Cuetomer's Agent. x ** CONTINOED ** RUSH TRUCK CENTER, ATLANTA INIVOICE DATE 04/24/2025 06:16:25CSF a RUSH INVOICE NUMBER 2560 MORELAND AVENUE - TRUCK CENTERS A PO Box : CUSTOMER NO. BRANCH ATLANTA GA 30315-5707 0S M1796 1902 678-420-750D PAGE:3 of 8 *** ww.rwAtrekeaters.ce SOLD TO : For Customer SHIP 70 : ROCKDALE COUNTY BOE Review ROCKDALE COUNTY BOE 954 N MAIN ST NW 954 N MAIN ST NW CONYERS GA CONYERS GA 30012-4457 US 30012-4457 US SELEA ALE LCLIFES PAFTI BE SINBET 7e A PKE. SFF me "S CL 5 R MSNST E VEE FUE TE#NPANEEERER E - CUSTOMER-PO Ordor Ro. MAIN N-HUNAER CUSTOMER-ADVISOR SALEG REF NEED 48926859 770-483-4713 15145-TAYLOR SHELTON 128978 RAI new oil cooler and. oil filter. install rocker assembly and run overhead. install all Injector, injector harness, valve cover, fan hub, idm/ecm relay, fuel filter housing, rear head bracket, sor harness, install fan clutch, cOW tray, air filter assembly, new air inlet elbow, new thermostat, both Cac pipe, exhaust: pipe,belt.put everything back. top off coolant and oil. Start up no problem. Run engine found no leak. Pressure wash.run engine again for 30 minute. Eound no leak is ok. clear code.perform health report. (Tech ADVISOR on 2025-04-24 at 06:16:21) Sales Qty UOM Item + Item Description UnitRate Per Extension 12.000 EA 9811:NRY RGIT NON-CHLORINATED BRAKE CLEANER 3.19/1 EA 38.28 *** SPECIAL SALE PRICE *** 1.000 EA 1842130C3:1R HERMOSTAT ASSEMBLY 140.00/1 EA 140.00 9.000 EA 895622:VIV SEREX HD NITRITE FREE RED BLC 8.99/1 EA 80.91 **** SPECIAL SALE PRICE *** 9.000 EA 127735EXX:MBL MOBIL DELVAC HDEO 15N-40 (JUG 4X1 15.99/1 EA 143.91 *** SPECIAL SALE PRICE *** 12.000 EA 1813892C1:IH GOIDE ROLLER TAPPET 77.90/1 EA 934.80 25.000 EA 6406003:R18 CABLE TIES 19/64 X 14 61/64 IN BLK 0.39/1 EA 9.75 2.000 EA 3505300C1:IH RELAY, 5 PIN, MULTI-FUNCTION 30.90/1 EA 61.80 1.000 EA 2523635C91:IH KIT, FUEL FILTER 75.90/1 EA 75,90 SUSTOTAL TAX STATUS/SFARE SALES TAX PLEASE PAY (OSD) E MR 7ERMS AE BE E Net 10 T Customer o:: Customer's Agent. X days ERES ** CONTINUED * RUSH TRUCK CENTER, ASLANTA INVOICE DATE 04/24/2925 06:16:25087 s, RSH IMVoTCS NKIMBKR . 2560 MORELAND AVENOE TRUCK CENTERS Po Box CUBLONER NO. TRANCE 4 ATLANTA GA 30315-5707 us 141796 1902 678-420-7500 DAGE:4 of a *** wAtdotar.caN SOLD TO : For Customer SHIP TO : ROCKDALE COUNTY BOE Review ROCKDALE COUNTY BOE 954 N MATN S7 NW 954 N MAIN ST N CONYERS GA CONXIRS GA 30012-4457 US 30012-4457 US KES E ME, Apr ARE 3 B, aT MEUNELE OT AY 3 FvR T m MEOVRE a lE E SMCB E Ls. AAKEK PAtIRNE GR EVNLAE MA SESTOSIO ab. ENOESL MIR Va GEMASTO y, Is a CSTONCH' F FANVNO TISIA EPRETENE T CUSTOMPIR-20 Order No. HAIN-AUMBER CUSPOMER-ADVIBOR BALES RP NEEI 48926859 770-483-4713 15145-FAXIOR SHELION 128978 1,000 RA 1873910C92:IF ELEMENT FUEL STRATNER 59.90/1. EA 59.90 1.000 EA 1886152C91:1H KIT FURL PRE9S REGULATOR VATVE 125.00/1 EA 125.00 1.000 EA, 5010870R93:IH KZT, LOW PRESS PUEK PUMP REMAN 305.00/1 EA 305.00 1.000 EA 5010870R99-C1:I8 KIh, LOW PRESS VEL POM REMAN 99.75/1. EA 99.75 6.000 EA 2522072091:IK ADAPTER, ASSEMBLY INJEKTOR OIL 63.90/1 BA 383.40 1.000 EA 1875784C94:IH SENSOR ASSEMBLY TÇP/BGP 230.00/1 EA 230.00 4.000 EA 1844447C1:IF RING-0 $214 29.90/1 BA 119.60 1.000 E2 18757B4C94:1E SENSOR ASSEMBLY ICP/BCP 230.00/1 EA 230.00 1.000 A 3589278C3:1H CAP RAD SURGE TANK 42.90/1 EA 42.90 1.000 EA 1873217C2:H TENSIONER ASSY, BA 300.00/1 DA 300.00 1.000 EA 1855915C3:IH TUBE ASBY TORBO OIL INLET 455.00/1 EA 455.00 1.000 EA 3532799C1:1H ELEMENT AIR CLEANER 145.00/1 HA 145.00 1.000 BA 2516371C92:1H ENGINE OVERHAUL KIT, T-326/134 5830.00/1 EA 5830.00 1.000 EA 1830858CIKK:IXX GASKET LIQUID 39.90/1 EA 39.90 1.000 EA 1842530C93:IH KIT HEAT EXCHANGER W/SEALS 466 1040.00/1 EA 1040.00 12.000 EA 1873884C2:IH BOLE, CORNECTING ROD, ENGINE 23.90/1 BA 286.80 1..000 EA 7090595093:IH KIT, EGR COGLER ASSEMBIN 330MM 2490.00/1 EA 2490.00 1.000 A 7098211092:1H BBAD, CYIENDER, ENGINE, CYLIND 5950.00/1 EA 5950.00 1.000 EA 7098211C92-C1:11 HEAD, CYLINDER, ENGINE, CYLIND 798.00/1 EA 798.00 1.000 EA 1875326092:IH pucT ASBY ALk EXCEPT FE BUS 345.00/1 EA 345,00 SUBTOTAL TAX STAPUS/SPAFE SALES TAX PLEASE PAY (USD) BK, MSN, TORMS ER E Rotvee Net: Customer Customer's ssnl. 10 T or: Agent X days ** CONTINUED ** RUSH TRUCK CENTER, ATLANTA IWVOICE DATE 63 04/24/2025 06:16:25C8F . RUSH INVOICE NUMBER 2560 MORELAND AVINOT: TRUCK CENTERS 2 PO Box : CUSIOMER NO. BRANCI ATLANTA GA 30315-5707 uS 141796 1902 67B-420-7500 PAGB:5 of 8 *** ww.mstmoomtemaon *** SOLD 20 : For Customer SHIP £O : ROCKDALE COUNTY BOE Review ROCKDALE COUNTY BOE 954 N MAIN 37 NW 954 N MAIN ST NW CONYERS GA. CONYERS GA 30012-4457 US 30012-4457 US RE 9F D AE E E 2 EPISEAS 6e PLEEA E A T BEK AEA CUK A E E EN Mus B E nuE, r E ELAR E ENAF P. Ie AES pant ecy, si DB TOA a F AMN ARUSS AEER CAGNE - HWYRT RIPCKGA CUSFOMER-PO Geder No. MAIN-NOMBEK CUSTOME-AIVIBOR BALES RKP NEED 48926859 770-483-4713 15145-7AYLOR SHELTON 128978 1.000 HA MISC PARTS 975.00/1 EA 975.00 ABOR SUBTOPAL: 19075.00 PARTS SUBTOTALI 21735.60 MIBC SUBTOTAL.: 0.00 COUPON SUBFOTAL.: 0.00 SHIP SUBTOTAL..: 498.70 EPA SURTOTAL.. 4.00 SHOP SUBTOTAL.: 499.96 MACH SUBFOTAL.! 0.00 ACCRUED VALUE.. CANCELLATION JOB SUBTOTAL.. 41813.26 Employee(s) on above job : ,00066839,00129774 Job 32 CORES CORES Salea Qty UCM Ieem # Itam Dascriptton UnitRate Pez: Extenaion 1.000 ER, 5010670893-C1:1H KIT, LOWE PRESS FUEL PUMP 99.75-/1 BA 99.75- LABOR SUBTOTAL: 0.00 PARTS SUBTOTAL: 99.75- MISC SUBTOTAL.: 0.00 COUPON BUBTOTAL. 0.00 SHIP SUBTOTAL.. 0.00 EPK SUBIOTAL.. 0.00 SHOP SUBTOTAL.: 0.00 MACH SUBTOTAL.: 0.00 ACCRURD VALUE. CANCEIDATION JOB SUBTOTAL. 99.75- Employoe(s) on above job : SUBTOTAL TAX STAFDS/STAE SALES TAX PLEASE: PAY (USD) AIDESS 8 5: a ALO ra TERMS m VLSI a ax E & Customer or Net: 10 ERE Customer's Agent: x days ** CONPINUED ** RUSH TRJCK CENTER, ATLANTA INVOICE DATE D4/24/2025 06:16:25CSF 6. RUSH INVOICE JUNBIER 2560 MORELANI AVENUE TRUCK CENTERS PO Boz : CUSTOMER NO. MEANCE ATLANTA GA 30315-5707 US 141796 1902. 670-420-7500 paaR!? of 0 *** w-ruahtruchsnter: con ** SOLD TO 1 For Cus tomer SHIP TO : ROCKDALE COUNTY BOE Review ROCKDATE COUNTY BOE 954 N MAIN ST NW 954 N MAIN ST NW ÇONXERS GA CONYERS GA 30012-4457 US 30012-4457 US ALANRFECS FLNPO d 3Me S SALA M ES PA E SSMENK AD E EE T ETE ARE : NECRLE E bans noR E ENET ay PE Ix E XLEIN E E S FLKTE A mi MRA OAHEISAN SOK, ANE E A TE E MT T CUSNOMER-PO Oxdas: Bo. MAIN-NUHBER CUBTCMER-ADVISOR SALES PBP NEED 48926859 770-4B3-4713 15145-TAYIOR SHELTON 128978 * * * *** INTERSTATE BILLING SERVICE NUMBER : R583968 AVFHORIPAFION: REMIT TO: INTIRSTATE BILLING SERVICE, INC P.0. BOX 2208 DECATUR AL 35609-0000 US *TOTAL LABOR: 19075.00 TOTAL PARSS: 20837.85 *TOTAL MISC.1 605.00 *TOTAL COUPON.: 0.00 *TOTAL SHIP: 498.70 *TOSAL EPA. 3 4.00 *TOTAL SHOP.: 499.96 *TOTAL MACH.: 0.00 *TOTAT, CANCEL: 0.00 *TOAL ACCROED: 0.00 TOFAL INV.. 41520.51 SUBTOTAL TAX STAFUS/STATE SALES TAX PLEASE PAX (USD) TERMS Net: Customar: 10 VESIT or Customer's days ER agent: % ** CONTINUED ** RUSH TRUCK CENTER, ATLANTA INVOICE DATE RUSH 04/24/2025 06:16:23087 INVOICE MUMBER 2560 MORELAND AVENUE TRUCK CENTERS PO Box : CUSTONER NO. BRANCH ATLANTA GA 30315-5707 US 141796 1902 - BR A 678-420-7500 PAGR:B of a *** www. ruahtzuchonters.con SOLD TO : For Customer SHIP TO . ROCKDALE COUNTY BOE Review ROCKDALE COUNTY BOE 954 N MAIN S7 NW 954 N MAIN ST NW CONYERS GA CONYERS GA 30012-4457 US 30012-4457 US THE N HELIE, 1 E MR I A AE E EESSSE EF h CUSTOMER-20 Order No. MAIN-NUMBER CUSTOMER-ADVISOR SALES IEP NEED 48926859 770-483-4713 15145-TAYLOR SHELTON 128978 CUSTOMER AGREEMENT Authorinatlons Chatyes, trepresent thatl (hervin,' "CUSTOMER"am thec oWAEt, ar ame aclingp asa adilya authorizedo pget ofundh havea authariyrob bind, thec owior ofche above-deseribedy vohiclo (ho" "Volécle"). Iherehy auhorizer the nocssary. degnastichepuiw work to bod danuz alongt wiht thon mecussy partsu undi material. Iunderstondt thot anye estimatos nre basedony yourt prelininary Inspaciiona Dud da nat covert onys sdditlonolp parts/labar sherr maybon regulrudufer lhew wak hasbeent siarted, Oucnslunally, womor damgedparten nred discaeveredt thata maynot be evident nnl the Firsti inspuction, Begusge ofihis, ustimpatyd priccs ae nol gummntved. Quotations onj parisu uad lbor arcc current andsubjeci loc chunge. Ipromise! loj pay tbr y: aplcabled diagnosiss, diussemblyn adr reassemblys servicese and repair work, sopether with alle charges for any necossaryr repuirs (collectively. the' "CHARGES"). allu understond Ihats you willl heveu lionaatheV Vehlcle lat tho evot aillop payihe CHARGES whend duo,! undersland fhal all CHARGESI mroe dusn andp payubleb byn me 11 tho! RTL loentant ladicatedi nbova, lundersiondi that they work; performedh hys ynur mayr no! ber covercui bywanantya andt thal ther namuficturct arv warmntyo company willl bel Lhec onet tor make the Ginal delemination ast to whal work wilbae coveredb by warnnty. Tagrei iopnymny CIARGES tat are not coyeredh byav waranty, ifany. Disclaimere of Warrantles: Returns/Relunds. ANY WARRANTIES ON' THS PRODUCTSS SOLDI HEREBY ARE THOSE: MADEI BY THB MANUPACTURER THEL RUSH TRUCKO CENTER ORI RUSI! TRUCKLEASING FACILITY LISTED ABOVEFDEALER) HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER! EXPRBSS ORI IMPLIED, INCLUDING. ANY IMPLIED WARRANTY OF MECHANICABILITYOR. FITNESS PORAPARTICULAR PURPOSE ENC CONNECTION WITHTHEI PRODUCTS OR: SERVICESS SOLD HEREBY. DEALER: NEITHER, ASSUMES NOR AUTHORIZES ANY OTHER PERSONT TO ASSUME FOR1 I ANY LTABILITYI INO CONNECTION WITTITHES SALEOFS SAID FRODUCTSO ORS SERVICES. ALL CLAIMS. AND RETUR RNED GOODS MUST BE ACCOMPAINEDI BYTIS DOCUMENT. NOI REPUNDS AFTER 301 DAYS. ELECTRICALI PARTS ARET NOT RETURNABLE. Miscelianvois, Replacedpartsw wiln nol berctsrsodi 10 CUSTOMER: unlcsal requestedt lins writlag by CUSTOMER: at thet ime ofrepuis. legreethay you aror nolr resporsible forlossord damagot taf ()the Vehicle, (aticksk len hthe Vehiclea ar (lipn trullere( (endemgoe contineduatralen,. whether suphinllers Bre: pitackod lo DE delached fromt the Vehlels, incesooffire, IheRo ar anypthere epusabayond) youre control. Ingreeyoua ara nol respansiblo fore RY dolaysh repatsort aryd dowrths, inchalingy witlunt limilatin dckyser downaimee caused by ther unavaileblhy ofparts or dclays Inp pariss shipenls hy lha supplier or tmispnrter. Ihercly grant youandar your emplayeespernisinat tor thu Vehicle ans strecis, lglavnysu ur elsewhcro for the purpose oftesting, inspectione ond/ordelivery. apurte CUSTOMER Sigmlura: Data: SUBTOTAL TAX STATUS/STATE SALES TAX PLEASE PAY (USD) 41520.51 EXEMPT/GA 0.00 41520.51 AS IE PEFCE EETCST TERMS T RE 6 - R - Nat LS 10 - Customer or Customer's days E Agent X