570-282-6 6121 ADAMS/CABLE SERVICE 1-888-222- 0077 Fax: 570 - 282-3787 19 North Main Street, Carbondale, PA 18407 www.adamscable.com ECEIV: E February 21, 2025 FEB 2 4 2025 Dear Municipal Official, BY: We understand that price increases are never welcome, and we want to be transparent about upcoming changes to our video service rates. Like many other cable providers, we're facing rising costs from TV networks and local broadcast stations. To continue providing our customers with the service you, expect, we need to adjust our video rates. Starting with our April bill, the following changes will begin: Video Package Current Rate New Rate Increase Basic TV $52.00 $58.00 $6.00 Expanded Basic $119.00 $131.00 $12.00 Choice Package $130.00 $142.00 $12.00 HBO $14.99 $16.99 $2.00 We're also updating our late fee from 1.5% to a flat rate of $6.95. While we have to make these adjustments, we're also investing in the future of our service. In 2025, we'll continue upgrading our infrastructure by replacing existing lines with fiber optic cable. This means even faster internet speeds for our customers as we complete these upgrades throughout the communities we serve. We value our role in your community and are committed to providing excellent service. We proudly support our communities through public service announcements on our community channel and by providing free cable service to local schools, libraries, and municipal buildings. Our local customer support team is also available 24/7 to assist customers. For more information about our services, please visit our website at www.adamseable.com, If you have any questions or comments, please don't hesitate to call us at 570-282-6121. Sincerely, Adams Cable Service.