GrandManors YOSEMITE Yosemite Lakes Owners Association Open Board Meeting Minutes February 6, 2024, at 7:00 pm Via teleconference and at the clubhouse Cheryl Bluhm, President Kathy Miller, Vice President *E Beate Olivas, Treasurer Pam McDaniel, Secretary Rose Mackey, Director Randall Sacks, Director Kenneth Sartain, Director *= absent MSC=M Motion, Second & Carried MSF=Motion, Second & Failed 1. 2. Establish Quorum/ Call to Order: The meeting was called to order at 7:02 pm with a quorum oft the Board members present. Kendall Abbott, VP of Transitions at GrandManors was in attendance. Guests Beth Hatch & Stephanie Cummins and Thomas Sbrega (Solar) rescheduled to next meeting President's Comments: President Bluhm informed all there was an employee accident and wished him quick healing. It was explained the security team was changed to courtesy patrol due to insurance. They are working with Tammy on job duties and service was expanded to 24/7 coverage. The governing documents state in the Bylaws that the Board is authorized to pay for security services at the discretion of the Board -i it is not a required service. President Bluhm stated she wanted to address comments from social media regarding a comment she made back in 2021. At the time she had requested information and reported ADA issues with no response and suggested the HOA be dissolved. Since this time, she has grown and learned al lot. She wanted to clarify the dissolution comment since her perspective has changed after participating in the Board. Lastly, it was announced the contract with GrandManors was revised after a 6-hour meeting. The information will be available on the resident portal and a copy of the contract available upon receiving the document request form. Director Sartain stated a signed copy wasn'treviewed by the Board with Director Mackey stating it was reviewed line by line with Secretary McDaniels stating Approval of Minutes-12/5/23, 1/9/24: The meeting minutes were tabled to the next meeting. GrandManors were forwarded the information to complete the past minutes and will forward drafts to the Board for review and posting on the resident portal after approval. A. Interim Manager Report: The online customer portal for YSPUC is expected to go live on 2/10/24. Paperless billing will also be available, no late fees will be applied, and shutoffs will not resume until after all payment options are available. Association files continue to be scanned. GrandManors training has started, and staff is very excited. If onsite staff isn'ta available, you can now call the Resident Services Group at 855-947-2636 Monday -Friday from 5:30am to the attorneys worked well together. 3. 4. Department Manager's Reports GrandManors YOSEMITE 5:00pm. The office phone system is experiencing technical difficulties, and we are working to correct the issue. We understand it's frustrating and are working quickly to find a permanent solution. Dept Concerns: please be patient during all these changes Wish list: New phone system. Kendall stated there is 3CX on each computer and the next step may be to implement. President Cheryl explained YLOA and YSPUC entities are not separate, and the labor now can be tracked through Paycom. Also, there were 41 Verizon cell phones and upon review 23 were not B. Maintenance Dept: Corey Johnson has moved on to retirement and the YLOA BOD wishes him the best ini the next chapter of his life. Alex Pierce has been promoted to Maint/Facilities Supervisor. Ongoing projects include: waiting for approval on YSPUC sidewalk project, response from BOD on golf course maintenance shed (proposal coming), lots of tree trimming, installed new grill in BHR, fixed and filled Blue Heron Trail & trimmed branches, started Reflection Point project, replaced septic pump at Clubhouse and continue day to day operations & weekly drag ofarena at the equestrian center. Dept. concerns: maintaining/replacing aging vehicle fleet Road Dept: Ongoing projects include: Root removal from roads, brushing road sides, blowing leaves and pine needles, remove road kill and manure from stables, maintain bus stops and empty trash, fill potholes, trash & litter pickup parkwide, brush burning, maintenance on street signs, pickup and deliver file cabinets in maintenance shop. Dept. concerns: waiting to hear dump truck status. President Bluhm stated prior meeting minutes from May 3, 2022 stated the dump truck was bought for the Roads Dept by YLOA which the water department may use but D. Clubhouse Food & Beverage: there are many upcoming events which are listed on the calendar, there is ongoing training with GrandManors, new pantry door was installed. Dept. concerns: none Wish list items: new phone system, new heaters for patio and new signs on Revis & E. Golf Dept: Department sales decreased to $7,100 due to rain. Need to finalize/review the SGM contract and proposal from Elite Management. The maintenance shed needs a new roof- Ryan with RW Construction can check. It's hoped Director Sartain can pick up the big project in the maintenance area - it was suggested having a general contractor bid construction and permits. GrandManors can assist with obtaining proposals if needed. Dept. concerns: roof repair on maintenance building and replacing well pump that supplies water to golf course. Next F. GrandManors: Kendall stated Jen and Pam are conducting onsite training, new equipment is installed, about 30 applications were received and interviews are down to the final 6 SO looking forward to new staff soon. The billing rules will be done soon along with the Welcome Letter. Information is being uploaded to the Resident Portal and GrandManors' staff will be onsite through February. President Bluhm stated the staff if very excited and owners will have better Treasurer Report: It was reported that 51 files were approved during the last Executive Meetings. At the executive session meeting held on January 18, 2024, the board of directors authorized its attorneys to initiate an action for judicial foreclosure of the Association's lien against the following properties: 093-500-017, 02320004,092.13000, 093-180-002, 092-120-031, used and are now turned off. it is not theirs. Dept. wish list: 2 new service trucks Parkway. tournament is February 17th. access to information. 5. GrandManors YOSEMITE And, in the executive session meeting which took place on January 26, 2024 the board of directors authorized its attorneys to initiate an action for judicial foreclosure of the Association's lien against thei following properties: 093-170-018, 092-240-002, 093-050-039, 093-310-030, 093-100-003, 093- 030-016, 093-510-008, 093-080-021, 093-360-026, 92420005,0220009, 092-340-031, 093- 160-036, 093-400-015, 093-130-040, 092-130-029, 093-060-021, 092-330-026, 093-550-006, 093- Director Mackey reported the bank statement amounts are listed in the information packet and the Premier account has $174k (not listed). The December year-end report from the attorney collection department states there is $1,568,256 in liens. As of January 31, there were 124 files pending for $1,154,031 due and of that $146,725 was collected. It was stated Verizon owes rent of $216k which 230-001, 093-250-015, 092-130-015, 092-090-001 isf forthcoming. Business at Hand 6. A. PRP: It was reported there was no progress. The staff and expenses need separating and will track labor. Director Sartain stated full disclosure of YLOA and YSPUC was needed. Director Whereas; the Yosemite Lakes Owner Association (YLOA) is the sole shareholder of the wholly Sartain made the formal motion: owners subsidiary, Yosemite Springs Public Utility Company (YSPUC) Whereas; YLOA BOD represents the Shareholders oft the YSPUC all the actions and business matters pertaining to its operation; Whereas; YLOA as sole shareholder of YSPUC has complete control over the BOD of YSPUC and Whereas; it is imperative that the YLOA BOD, as part of their fiduciary obligations and as representatives oft the YLOA membership, must be fully aware of all business matters, finances Whereas; the YLOA Membership has a vested interest in the condition of and ability of YSPUC Therefore, Imotion the YSPUC BOD report, on a monthly basis and as otherwise requested by the YLOA BOD, regular operational status reports to the YLOA BOD of any Director thereof. All financial, banking and accounting information including expenditures and obligations of any kind, progress updates on all work done including new work, work in progress, conversations of any kind with Government Agencies. All of the above should include all supporting and operations of the YSPUC; to provide safe water; Examples of these reports but not limited to; documentation. Since YLOA Board Member(s) can attend all meetings including Executive Sessions or any other meetings including those with employees or any other meetings including those conducted by Motion was seconded by Vice President Miller. After discussion the motion was amended to state a meeting may be observed if in attendance at the start and that the attorney review the resolution. MSC with 3 in favor and 2 against. Vice President Miller made a motion: YSPUCBOD has access to YLOA BOD decisions & discussions as it pertains to YSPUC. Director Sacks stated any means. GrandManors YOSEMITE YLOA Executive Meeting information cannot be disclosed per law. Vice President Miller B. Dam Civil Engineering and Update: Director Sartain stated the inspection was conducted and Roofing Contracts- - Equestrian Roof and Golf Shed Roof: It was stated the Equestrian roof cost D. Verizon Cellular Plan: An audit of the plan resulted in 18 phones in place with 23 cancelled. withdrew her motion. the report was not received yet. $30,650 and Golf Shed cost about $5,000 and there is a! 50 year warranty. E. GrandManors Contract: Amended and signed as previously reviewed. 7. New Business A. CiraNet Portal for Homeowners-t training and access pay. There is no contract in place at this time. Lien Resolutions: covered previously in Treasurer Report B. Fire Station Madera County Contract: YLOA is owed funds for utilities and taxes which they will 8. 9. Member Comments well sites A. Lot #47 suggested checking the roofs behind the pool and a copy of liens to Ken Harrington for B. Lot#_ (Suzanne) stated they would like to know how many liens were lots VS homes, asked the progress on the pizza oven (idle asset) tied to solar = doesn't have health inspection and final solar system approval is on hold pending unpermitted structure which is the pizza kitchen (cost $40k and has made more than that). The use of golf carts on roads is a grey area -on social media a BOD member stated it was allowed. Please checki insurance for coverage and Lot #1777 asked foreclosed does the HOA own and what happens to the property after. Kendall stated the HOA can foreclose however the lien is junior to the mortgage company. Ifthe mortgage doesn't foreclose first, the owner oft the home can rent or sell or pay the balance. D. Lot #1405 stated each department has stated they have trouble staffing he had applied for part time and asked ifit's now through GrandManors. Kendall stated GrandManors now hires staff and links for positions can be posted on YLOA website. President Bluhm will forward prior E. Lot #1446 congratulated the Board on the revised GrandManors contract however wished the BOD had shared the positive changes made. He asked where the CPA year end financials for 2022 & 2023 are and stated he believed most of the foreclosures are undeveloped lots. He F. Lot #1289 Appreciates the BODs work and believes issues are coming from public relations which needs improvement. The information provided is chunky and untimely and he believes liability. applications and' William will add the links. hopes the BOD will provide reports. the concern regarding liability of golf carts on streets is valid. MSC to extend the BOD meeting to 9:15pm G. Lot #1289 stated he was disappointed with projects, budget and follow up - no tax credit after missing deadline. He works in solar and familiar with 501C entity GrandManors YOSEMITE H. Lot #1424 stated the marquee is not up to date and volunteered to assist. 10. Committee Reports A. ECC-conducted one meeting with a new building approved and fines for removal of 3 trees B. Golf-Saturday had 65 players for $800 in funds for course to cover items not covered by YLOA. - Equestrian - met in January. The roof is done and the contractor was great. Cooling shingles were installed and fascia replaced. The sign on the corner is being repainted to match. There is 1new border and 5 empty stalls. Maintenance will start fly abatement in March and the D. Engineering & Planning - the spa and pool are on hold. Tennis court French drain is in discussion. Cracks are on hold due to weather. The café will be closed for a week to replace approved Scramble is on the 16th vaccine clinic will be March 14th by the vet. flooring. MSC to extend the BOD meeting to 9:30pm E. Governing Docs: Charters-the Resource Guides is being formatted, Fiore has not done the Bylaws/Governing Documents, the rules will be reviewed, and the Charter Engineering F. Election-Treasurer Olivas was not in attendance; President Bluhm stated all is moving G.D DASH - no meeting in January - will meet in February 19th from 5 -6pm Communication = no meeting but will resume 1st Thursday at 6pm approved. forward. H. Fire Safety Task Force = no meeting in. January Trails & Rec- - met and the concern is Sierra Hikers due to parking. The website is updated and informed it's private property and they must have a YLOP member present. The paths are graded and benches installed. The fall tree planting is open for donations. New signs are being designed. Reflection Point: send donations to YLOA with a note. The grand opening will occur when completed - obtaining costs for a metal tree with leaves of stainless steel engraved. K. Restaurant Committee - Cassie not in attendance 11. Considerations of YSPUC Proposals to YLOA: it was stated all needs cleaned up and they are 12. Prior Executive Meetings-1/18/24, 1/26/24, 1/29/24: Reviewed were roof contracts, 13. Adjournment to Executive Session: MSC to adjourn the Open Meeting at 9:23 pm working hard to make both whole GrandManors contract, personnel issues Dn0o vlalpat Date Board Member Signature