STORM UPDATE HELENE 2024  Georgia Power response force converging on hardest hit areas following most destructive Georgia Powerh has restored power to 840,000+ customers Hurricane Helene; 15,000+ personnelremain ATLANTA - September 30, 2024 - Georgia Power continues its deployment of more than 15,000 personnel responding to Hurricane Helene - determined to be the most destructive hurricane in the company's history. As of midday Monday, the company has restored power to more than 840,000 customers impacted by Helene. This rapid response has been possible through the implementation of new "smart grid" technologies and the quick work of pre-positioned teams who were ready to Efforts are fully underway to restore power to approximately 370,000 customers who remain without power due to the storm. Hurricane Helene had a statewide impact and Georgia Power matched that with a statewide response, including engagement ofe every Georgial Power crew att thel beginning of the storm and thousands of additional lineworkers from outside of Georgia. As restoration has progressed over the last several days, crews are working their way through the power system efficiently and effectively to repair extreme damage and restore power to the highest number of customers with every repair made. As crews have completed their work near their initial staging areas, they are now converging on the hardest hit areas in coastal, eastern and southern Georgia. Georgia Power's Qutage Mapi illustrates the highest concentration of power outagesi in areas such as Augusta, Valdosta and Savannah, and surrounding communities. In many cases, the damage to infrastructure  hurricane in company's history engagedi inrestoration  respond as soon as conditions were: safe to do sO on Friday.  is so severe teams are essentially rebuilding parts of the grid and not just repairing specific elements. Updated damage estimates itlustrating the extensive destruction of Hurricane Helene include:  7,000+ power poles that must be repaired or replaced 15,000+ spans of wire equivalent to moret than 700r miles  1,200+1 transformers  3,000+ trees on power lines that must be removed or addressed to restore power  Georgia Power president, chairman and CEO Kim Greene has been in the field with crews making sure they have the resources they need to restore power. Av video message from Greene to customers illustrating the damage she is seeingi in the fieldi is available on Eaçebook and Instagram. The company also continues to utitize social media tol keep customers informed Georgia Power appreciates the importance of accurate information for customers as they make plans for their families following this historic storm. As the company anticipated and announçed before the arrival of the storm, restoration efforts are taking muitiple days in many areas due to the extensive damage from Helene. Georgia Power continues to post updated estimated restoration times (ERTs) for communities on its Outage. Map. Restoration efforts have been largely completed in areas such as Metro Atlanta, Athens, Columbus, Macon, Rome and Albany, while work continues in the hardest hit areas The company will continue to post updated information throughout the remainder of the restoration process and will make every effort to return power to customers sooner than expected. Customers are encouraged to check the Outage Map often for the latest information and not rely on possiblyi inaccurate detaits they may see from non-company sources.  and show the progress of teams working in communities across the state.  Restoration. Status Being Regularly! Updated  across the state.    Preparation.IndustrySupport Keyto Response  Georgia Power monitored the path of Hurricane Helene for more than a week prior toi the storm entering Georgia. As part ofi its preparations, Georgia Power mobilized additional staff from across the industry to respond to Hurricane Helene. Mobilized crews across the state pre-positioned restoration workers, equipment, and supplies near areas of anticipated impact including extra transformers, poles, cable and other equipment. All this is part of advance planning and strategy to allow the company tor restore power more quickly and efficientlyt for its customers as: soon as weather conditions allow. The company continues to utilize additional resources from outside of its system and currently has more than 15,000 personnel engaged in response, including support from Alabama Power, Mississippi Power and dozens of other companies. The response force currently engaged is larger than the company's response to other major hurricanes including Michael, Georgia Power is also a member of a nationwide mutual assistance network, which consists of hundreds of utilities from around the country. Georgia Power has proactively mobilized crews from over: 35 companies from states asi far away as Texas, Oklahoma, Indiana, Pennsylvania and New. Jersey. The company continues to acquire additional off-system resources to aid  Irma and Zeta.  inr response.  As always, the company encourages customers to keep safety first following Hurricane Helene:  Watch for Georgia Power crews working across' the state. If driving, move over one lane for utility vehicles stopped  ont the side oft the road - it's the lawi in Georgia.  Watch for downed wires. Downed power lines may be hidden by debris orf fallen trees. Never touch any downed wire or attempt to remove tree branches from power lines -it can kill. Don'tstepi in standing water ors saturated ground where downed lines may be present. They could be electrified. Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great Never attempt repairs to electric service connections. Customers should also note that if their home, including the meter box or mast/connection point, is severely damaged by the storm repairs may need to be made by an  distances.  electrician before Georgia Power can reconnect power.  Tools.YowCan! Use to Stay Connected & Informed  Outage Alerts -Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest Outage & Storm Center Available aty www.SeorgiaPower.com/storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by Outage Map -Housed within the Outage & Storm Center, Georgia Power'sinteractive Outage Map provides near real- time information, allowing users to see where outages are occurring across the state and track estimated restoration Georgia Power Mobile App Download the Georgia Power mobile app for Apple and Android devices to access @GeorgiaPower on X (Twitter)- - Follow @GeorgiaPower on) X1 for storm tips, outage updates, customer service and  information.  contacting Georgia Power at 888-891-0938.  times.  storm and outage information on the go.  more. About Georgia Power  Georgia Power ist the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones oft the company's promise to 2.7 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, nydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit www.SeogaPower.com and connect with the company on Facebook aceokcom.cegeronen. X  k.com/GeorgaPowen, )and Instagram nstagam.omp.oMer.