Minutes of the  Electric Utility Advisory Board City of Georgetown, Texas Thursday, June 20, 2024  The Georgetown Electric Utility Advisory Board met on Thursday, June 20, 2024 at 3:00 PM: at Georgetown The City of Georgetown is committed to compliance with the Americans with Disabilities Act (ADA). If you require assistance in participating at a public meeting due to a disability, as defined under the ADA, reasonable assistance, adaptations, or accommodations: willl be provided upon request. Please contacti the City Secretary's Office, at least three (3) days prior to the scheduled meeting date, at (512) 930-3652 or City Hall at 808 Martin Luther King, Jr Street for additional information; TTY users route through Relay  Municipal Complex, Williamson Room, 300 Industrial/ Ave.  Texas at 711.  The following Members were in attendance:  Present were: Robert C Case, Sammy R. Jones, Rick Woodruff, Mike Triggs, Benjamin H Butler  1. Regular Session 1.A Call to Order  Call to Order - Robert Case; Board Chairman The meeting began at 3:00 PM. 1.B Introduction of Visitors None present.  Introduction ofVisitors - Robert Case; Board Chairman  1.C Public Wishing to Address the Board  Public wishing to address the Board-Robert Case; Board Chairman  None Present. 1.D Approval of Minutes Liaison  Consideration and approval of the June 20th, 2024, minutes - Krisen Lowry, Board  Moved by Sammy RJ Jones; seconded by Mike Triggs to Approve.  Motion Approved: 5-0 Butler Voting Against: None  Voting For: Robert C Case, Sammy RJ Jones, Rick' Woodruff, Mike Triggs, Benjamin H  1.E Electric Monthly Operating Report    Discussion regarding the Electric Monthly Operations Report - Daniel Bethapudi; 1.Customer Service Report - Nathan Parras, Assistance Finance Director 2. Quarterly Financial Report - Nathan Parras, Assistance Finance Director 3. Operations Report-- Mike Westbrook, Electric Operations Manager 4.Safetya and Employee Development Report - Daniel Potter, Electric Safety Program 5. Streetlight Improvement and Fee Updates - Mike Westbrook, Electric Operations Manager, and Scott Burnham, Partner of NewGen Strategies and Solutions 6.6 Energy Efficiency and Conservation Program and Fees - Victoria Sirimarco, Electric Key Account Program Manager, and Scott Burnham, Partner of NewGen Strategies and Daniel Bethapudi opened the floor to discuss the Monthly Operating Report. Customer Service Report by Leigh Wallace. Customer Service Report contained:  General Manager of Electric Utilities  Manager  Solutions  1.0 Customer and Billing Statistics 2. Aged Receivable Report 3. Electric Billed Revenue - FY24 4. Collection Agency Monthly Review  Ben Butler asked for clarification on the slide for AR Reporting. Leigh Wallace and Daniel promised to review it and return with an answer. On Friday 6/28 Leigh Wallace "Mr. Butler and Mr. Triggs asked questions about the Aged Receivables report. The questions were why the report doesn't show the variance from April's 31-60 days category to May's 61 to 90 day category, and why is the May 61-90 day category larger than the April 31-60 day category? The timing of when the April report was produced, and when the May report was produced, resulted in one large account aging beyond the 31-60 day category and into the 61-90 day category for the reporting period. We are working on setting stricter parameters for the production of this report. The variance analysis on the report comparing April's 31-60 day category to May's 31-60 day category is standard for an AR report. However, we can all agree that we want metrics that indicate how well the City and Collection Agency are collecting revenue. The City has received recommendations from a consultant on Billing and Meter to Cash key performance indicators toi implement. The City is int the process of hiring a contracted Data Analyst to implement these metrics. We will be working toward measuring AR as a The Quarterly Financial Report was presented by Leigh Wallace. The Quarterly Report  delivered the response to the board as follows:  percent of revenue." Contained:  1. Overview of the Cost Fund and it's status 2. Electric Sales Revenues  3. Expense Budget - Operating and Non-Operating Expenses    4. Purchased Power 5. Bond Rating Results 1. Performance Metrics 2.Top Five Outages and Events 1.TEC Trouble Shooting School 2. TEC URD Installation Class 3. NLC Year 4 Crew Leadership 4. ISPC Bucket Truck Self-Rescue Training 5. May Safety Metrics  Mike Westbrook then presented the operations report which contained the following:  Daniel Potter presented the Safety and Development Report which contained:  Streetlight Improvement and Fee updates was presented by Mike Westbrook and Scott  Burnham. The presentation included: 1.E Background of the program 3. Resolutions of issues  2. Issues concerning Customer Service Reporting on Outages  4. Introduction of an Outage Reporting Tool that is not available in the City of  Georgetown Website with a demonstration 5.Streetlight Costs/ Fee Development 6.Recommendations: of fees  Board's Recommendation: The reporting tool was agreed to be an essential system that needs to be in place. There was discussion about the rate and if the model should factor in areas such as Southwestern University to have a different rate than the public. Energy Efficiency, Conservation Program, and Fees was presented by Victoria Sirimarco  and Scott Burnham. The presentation contained: 1.E Background oft the program 2. Two-Year EE&C Program Plan 3. Residential EE&C Programs 4. Commercial EE&C Programs 5. EE&C Fee Updates  Board Recommendation: Encouraged Electric staff to research additional program initiatives that would provide information and opportunities for residential and commercial customers to learn more about energy eficency.improvements, in  addition to potential training programs for HVAC technicians.  2. Executive Session  In compliance with the Open Meetings Act, Chapter 551, Texas Government Code, Vernon's Codes, Annotated, the items listed below willl be discussed in closed session and are subject to actioni ini the regular  session.    2.A Cyber Security Update  Sec. 551.089 Deliberation Regarding Security Devices or Security Audits 2.B Competitive Matters Purchased Power Review Sec. 551.086 Competitive Matters Purchased Power Review  Adjournment  The meeting was adjourned to 5:42 PM.  Moved by Rick Woodruff; seconded by Benjamin H Butler to. Adjourn. Voting For: Robert CC Case, Sammy RJ Jones, Rick' Woodruff, Mike Triggs, Benjamin H  Motion Adjourn: 5-0 Butler Voting Against: None  These  at the meeting of  Attest  EZ  KRISEN RENEE LOWRY Notary ID: #134348017 My Commission Expires May 8, 2027