Live - Life. Lincoln . Live . Life. . Lincoln. Live. Life. Lincoln . Live. Life. Lincoln.Live- Life Lipcoln.  MINUTES  CITY OF LINCOLN CITY COUNCIL & LINCOLN REDEVELOPMENT SUCCESSOR AGENCY Special Meeting - Strategic Retreat January 11, 2018, 8:00 AM Sun City Lincoln Hills 965 Orchard Creek Lane Lincoln, CA Peter Gilbert Paul Joiner Dan Karleskint Gabriel Hydrick Stan Nader Gerald Harner  Orchard Creek Lodge - Heights & Gable Ballroom  1.  ROLL CALL: Councilmen present:  Mayor Pro Tem: Mayor: City Treasurer:  Staff members present: Matt Brower, City Manager  Kristine Mollenkopf, City Attorney Steve Ambrose, Director of Support Services Bill Hack, Fire Chief Ray Leftwich, City Engineer Jennifer Hanson, Public Services Director Doug Lee, Police Chief Shawn Tillman, Economic Development Manager Matt Wheeler, Community Development Director Astrida Trupovnieks, Human Resources Manager  Gwen Scanlon, City Clerk Kathryn Hunt, Library Manager  Various members of the public were also present.  2. below: 2.A. WELCOME  STRATEGIC PLANNING AND GOAL SETTING - discussion ensued regarding the items  1. Check n/Context-seting 2. Overview and Desired Outcomes 3. Ice Breaker Activity 2.B. STATE OF THE ADMINISTRATION 1)F Reflections on FY1 17 Celebrating successes Noting important learnings SWOT 2017 Action Register report out  Ground rules, Parking and Logistics)  2.C. STATE OF THE ADMINISTRATION 2)Strategic Overview Financial Trends  What's Over the Horizon  600 Sixth Street Lincoln, CA 95648 www.d.lincaln.ca.us    Live. Life. Lincoln. Live Life. . Lincoln. Live - LifeLincoln: . Live . Life - Lincoln . Live Life Lipcoln  Page: 20 of2  City Council and! Lincoln Redevelopment Successor Agency Meeting Minutes Special Meeting - Strategic Planning January11, 2018  2.D. STRATEGIC PLANNING PROCESS-F FOUNDATIONS AND PRIORITIES  1) Update on FY17 Strategic Priorities Strategic Planning Process Overview of Council's scorecard minutes by mention thereof Department Operational metrics *FY18 Next Steps  Overview of Department scorecards - distributed at meeting and made a part of these  2) Reaffirming Council's Vision, Mission and Values - City Manager, Matt Brower, gave a powerpoint presentation at the meeting and made a part of these minutes by mention thereof  BREAK FOR LUNCH 12:30- - 1:15PM 2.E. PUBLIC POLICY PLATFORM  1)2018 Legislative Overview by Charles Anderson, ICMA/Calfornia League of Cities 2)2018 Federal Legislative Overview by Mike Miller, The Ferguson Group  3) Platform Development Proposed Public Policy Platform Finalizing the Platform PUBLIC COMMENT PERIOD = NONE CITY COUNCIL OPEN DISCUSSION  3.  WRAP UP - Jerry Harner, City Treasurer, read a poem at meeting,made a part of these minutes by  mention thereof.  ASSESS THE DAY'S WORK/OVERVIEW OF DAY TWO  4. Submitted by:  ADJOURNMENT at 4:00PM  Suer Scal Gwen Scanlon, City Clerk  600 Sixth Street L incoln, CA 95648 www.d.lincoln.ca.us    Agenda: City of Lincoln January 11th8 &12th,2018 Day 1-J January 11th Begin at 8:00am Activity/Deseription  Annual Council & Directors Strategic Planning Retreat  Time 8-9am  Who Mayor Matt B. All Leadership Team Members Matt B.  Welcome  1) Checkin/ontext-seting 2) Overview and Desired Outcomes 3) Ice-Breaker. Activity State of the Administration  Ground rules, parking lot & logistics details  9-11am (Break at "10am)  1) Reflections on FY17-D Department heads report out:  Celebrating successes Noting important learnings "SWOT'-related insights moving forward 2017 Action Register report out  2) Strategic Overview  Financial Trends  What's Over the Horizon  1lam-12:30pm Strategic Planning Process-F Foundations and Priorities  1) Update on FY17 Strategic Priorities:  Leadership Team Members Council  Strategic Planning Process Overview of Council's! Scorecard Overview of Department Scorecards Department Operational Metrics FY18 Next Steps  2) Reaffirming Council's Vision, Mission, and' Values  12:30-1:15pm LUNCH 1:15-3:30pm (Break at "2:15pm)  Public Policy Platform ICMA/California League of Cities 3) Platform Development  1)2 2018 State Legislative Overview-Charles Anderson, 2)2018 Federal Legislative Overview--Mike Miller, The Ferguson  Presenters  Group  Council  Proposed Public Policy Platform Finalizing the Platform  3:30-4pm  Public Comments Period City Council Open Discussion  Matt B.  Wrap Up /Assess the Day's Work/ Overview of Day Two    City of Lincoln 2017 Balanced Score Card-City Council & City Manager  Goal Performance Measure Business Climate 1.%0 Developer Customer Satisfaction 2.%E Builders Customer Satisfaction 3.%0 Commercial Customer Satisfaction Downtown Lincoin** 1.%0 Overall Event Sponsor Satisfaction 2.%S Stakeholders! Satisfaction (Downtown) Enhance Lincoln RegionalAirport 1. Volume of Fuel Soldi in gallons (AvGas &J Jet) Number of Aircraft Operations 3.Hangar Revenue 4.%0 Overall Customer Satisfaction Goal Performance Measure E 1.%ofB Budgeted Capital Projects Achieving Milestones %Capital Improvement Projects ons schedule (weighted)  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target? % Stretch  8  78% 90 90 90 90 90 TBD TBD TBD 90 79.0% 75 80.0% 75  10,733.00 9,642.20 12,219.40 16,224.20 15,322.93 17,756.12 17,893.99 14,736.18 17,058.29 21,559.88 12415.54 18220.6  $36,515 $36,822 $36,905 $34,518 $34,703 $34,363 $35,352  July August Sept Oct Nov Dec Jan Feb March April May June YTD Target Stretch  78.0% 83.0%  79.0% 80.0%  Goal Performance Measure Satisfaction: and Innovation 1.%Overall Customer Satisfaction (External Customers) 2.%Overall Customer Satisfaction (External Customers) Rec &CDD 2.% Overall Customer Satisfaction (Internal Customers) 3.#Uniquel Initiatives Achieved* Promotional Outreach ofStrategic Plan 1.#City ofL Lincoln" "Homeruns" Goal Performance Measure 1.%E Employee Engagement bys Survey** 3 2.%A Annual Emp. Reviews Completed- Citywide 3.%5 Satisfaction CC w/ Communication! Mechanisms Unique Initiatives Façade Grant Program Team Cohesion HRC distributes Employee Engagement Survey Gray Shade: No data planned NoF Fill: Datat to be gathered Yellow: No target: set Blue: Didnot performa activity  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target Stretch  100%-L  L-92% R-9223%  SS- 100% R-89.8% FM-1 100% SS&CM PIO-98% Adopted  L-100% PS PS R- 90.4% 5S PS  97.33% 90 90.81% 90 SS&CM 99.00% 90 Completed  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target Stretch i/i 3/3 0/1 20/32 5/11 2/4 33/38 3/4 0/3 6/34 4/5 0/3 55% 100  HR  90 100% 100  100%  External Customer Satisfaction! Surveys Schedule Recreation: 2xp pery year Support Services: 3xp per year; July, October and December Public! Services: 2xpery year; Airport in September CDD: July Satisfaction with Communication! Mechanisms Met target  Internal Customer! Satisfaction! Surveys Schedule Fleet: Schedule to bei identified; maybe September Facilities Management: 2xp pery year; exactr months noty yete established; maybe Octi City! Manager's Office: 2xpery year; exact dates not yete established Support Services: 2xp pery year; July: and December Homeruns: Need tor recalibrate.  Acronyms: PS (Public Services), L(Library), FM (Fleet), 5s (Support Services), R( (Rec),etc. Library: 3xto4 4x pery year  Downtown Lincoln Customer Satisfaction: Goals dor notr meeet SMART (spedific, measurable, achievable, realistic, timely)o criteria; Should recalibrate    2017 Balanced Score Card- Public Services Department  2017  Goal Performance Measure Increase Volume ofF Fuels Sold AvGas (gallons) Jet (gallons) Overall Customer Satisfaction Increase Hangar Revenue Goal Performancel Measure Percentage of Clean Drinking Water Samples Percentage of Compliant Sample Data points from' WWTRF Percentage ofs SolidV Waste andGreen Waste Pickup Percentage ofN Monthly Street Sweeper Route Completed Goal Performance Measure %Customer: Satisfaction! Fleet (Internal) %Customer Satisfaction! Parks (External) (Twice Per Year) %Customer Satisfaction! Facilities (Internal)- -(Twice Per) Year) %Customer Satisfaction Commercial Solid Waste (External): -(Twice Per Year) %ofv Work Orders Completedv with 1-Month %Customer Satisfaction! Recreation (external)- Running Total: Front Counter (130 of 13/1 100%), Facility Rental (8of8/1 100%), Programs (348 of 387 /89.99). Results basedo onr responses toc one' "Overal! Satisfaction" question presenti ine each survey with answer choices being Escellent, Good, Fair, Poor. Percentages based on those  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  6588.30 6761.70 8822.4 40 9826.80 11787.20 11180.12 13348.91 10412.49 11502.48 13946.67 9908.35 11465.97 4144.70 2880.50 3397.00 6397.40 3535.73 6576.00 4545.08 4323.69 5555.81 7613.21 2507.04 6754.63  TBD TBD 90% TBD 99% 100% 99% 95% 90% 90% 90% 90% 50%  $36,515 $36,822 $36,905 $34,518 $34,703 $34,363 $35,352  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  100% 100% 100% 100% 100% 100% 100% 100% 100% 109% 100% 100% 100% 100% 100% 100% 100% 100% 99.90% 99.90% 99.92% 99.80% 99.81% 99.93% 99,92% 99.91% 10 20% 33% 30% 33% 30 25 30%  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  100%  responding Good for Excellent. Goal Performance Measure %Completion of Annual Employee Reviews Employee Satisfaction: Survey  92. 2%  89.8%  90.4%  90%  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  0/0  0/0 6/7 1/1 0/1 33/38 0/0 0/1 2/2 1/2 0/1  95% 90%  83.34  TBD= Get baseline dataf first! before setting target Green: =Target Met Red= Target Not Met Yellow: - Reporting Montho or Nol Target Established Grey= No Reporting    Library Balanced Score Card 2017  Goal Performance Measure  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  Goal Performance Measure  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  Goal Performance Measure  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  1% Overall Customer Satisfactiony w/ Library (External Customers) 100% 2Unique Initiative-- -Reduce itemsi in" "lost" or" "missing" status 3Unique Intiative-Increase: average monthly database usage  100% 11% 5.001  100% 3.00°  90% 10.0% 2.5%  5% 2.20%  Goal Performance Measure  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD Target Stretch  1Reduces. emp. Turnover throughi increased engagement 2Accountability.' % Annual Emp. Reviews Completed  38% 38% 38% 38% 38% 38% 38% 38% 50% 50% 509 0/0 0/0 0/0 1/1 1/1 0/0 0/0 0/0 0/0 0/0 2/2 0/0  42% Capat5 50% 100% 100%    Support Services Balanced Score Card FY 2017  Goal Performance Measure Not applicable  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target Stretch  Goal Performance Measure Not applicable  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target Stretch  Goal Performance Measure  Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec YTD Target Stretch  1% Overall Customer Satisfaction w/ Utility Billing (External) 2% Overall Customer Satisfaction w/ Finance, CS& Budget (Internal) 3%0 Overall Customer Satisfaction w/ Admin. (External- Development) 4Unique Initiative Process PO within bus. days (N/Ain) July&Aug.)  100%  100% 90% 90% 90% 90%  Goal Performance Measure  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target Stretch 0/0 1/1 0/0 5/9 0/0 0/1 0/0 1/1 0/0 0/0 0/0 1/1 67% 100%  1Accountability: %/ Annual Emp. Reviews Completed    City of Lincoln 2017 Balanced Score Card- Department of Community Development  Goal Performance Measure Business Climate 1.%0 Developer Customer Satisfaction Owner/Applicant" Consutant/Engineer Developer 2. % Builders Customer Satisfaction* Corporate Office Superintendent of Project 3.%C Commercial Customer Satisfaction- Corporate* Corporate Office Job Superintendent  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target% Stretch  90 90 78 90 90 90 90 90  78%  Goal Performance Measure 1.% Annual Emp. Reviews Completed *Planned for 2018  Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec YTD Target Stretch  0/0 0/0 0/0 3/4 0/0 G/C C/0 0/1 0/0 0/0 1/1  0.67 100  Blue Fill: Didr not perform thiss survey asp planned.    Fiscal Year 2017-2018 Balanced Score Card Engineering Department  Goal Performance Measure  Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun YTD Target Stretch  Goal Performancel Measure  First Quarter  Second Quarter  Third Quarter  Fourth Quarter  YTD Target Stretch 75 75  %Capital Improvement Projects ons schedule (non-weighted) %Capitall Improvement Projects ons schedule (weighted)  Goal Performance Measure  Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun YTD Target Stretch  %Customer: Satisfaction (Interna!)- Nothing establishedto date. %Customer: Satisfaction (external)- Nothinge establishedto date.  Goal Performance Measure Annual Employee Reviews %0 Complete Employee Goal- Setting andA Action Planning  Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun YTD Target Stretch  100    City ofLincoln  Fiscal) Year 2017-18 Capital Improvement Program- - Quarterly Project Scoring  Weighted Performance 283,000.00 $ 283,000.00 #DIV/OI $ 100,000.00 100,000.00 #DIV/OI $ $ $ 127,400.00 #DIV/OI $ 271,428.57 #DIV/OI  CIPI No. Project Name  Adopted Budget Responsible Manager 1"Quarter 2" Quarter 3"Quarter 4"Quarter 1"Quarter 2"Quarter 3"Quarter 4"Quarter  386 Transit Stopl Improvement Program $ 283,000.00 Alan Mitchell 389 Wilson Park Playground Resurfacing $ 82,000.00 Alan! Mitchell 404 Civic Center Roof and! HVAC $ 100,000.00 Alan! Mitchell  1.00 1.00 #DIV/0! #DIV/OI 1.00 1.00 #DIV/O! #DIV/0I $ 0.00 0.00 #DIV/0! #DIV/OI $ 0.00 0.00 #DIV/OI #DIV/OI $ 0.00 0.20 #DIV/OI #DIV/0I $ 0.00 0.71 #DIV/O! #DIV/O! $  #DIV/OI #DIV/OI #DIV/0! #DIV/0! #DIV/0I #DIV/0I #DIV/OI #DIV/0I #DIV/OI #DIV/OI #DIV/O! #DIV/OI #DIV/OI #DIV/OI #DIV/OI #DIV/OI  1.00 1.00 #DIV/0! #DIV/O! $ 82,000.00 $ 82,000.00 #DIV/OI #DIV/OI 1.00 1.00 #DIV/0I #DIV/0I $ 85,000.00 $ 85,000.00 #DIV/OI 1.00 1.00 #DIV/O! #DIV/OI $ 50,000.00 $ 50,000.00 #DIV/OI  Replacement 413 McBean Pool Resurfacing 416 Joiner Park Parking Lot  $ 85,000.00 Alan! Mitchell $ 40,000.00 Alan! Mitchell  #DIV/OI #DIV/OI  127 Sidewalk Replacement Program $ 50,000.00 Andrew Kellen 414 Little League Fence andE Backstop $ 38,000.00 Andrew Kellen 427 Aviation & Venture! Sewer Line Rehab] $ 637,000.00 Andrew Kellen 428 Markham Ravine Tributary Maint $ 380,000.00 Andrew Kellen 135C (East Water Distribution! Rehabillitation $ 1,700,000.00 Araceli Cazarez PH2&HSIP 354- Lincoln Boulevard Phase 2& HSIP $ 2,702,501.00 Araceli Cazarez  Replacement  1.00 1.00 #DIV/OI #DIV/0! $ 1,700,000.00 $ 1,700,000.00  Side) 300 Phase2R Reclamation 354-PH3 Lincoln Boulevard Phase3 362 Easts 9th Street Phase1 Improvements Downtown' Waterline & Street 410 Replacement 412 McBean Pre-FabF Restroom  #DIV/OI  $ 305,000.00 Araceli Cazarez $ 1,550,000.00 Araceli Cazarez $ 650,000.00 Araceli Cazarez $ 3,000,000.00 Araceli Cazarez $ 511,000.00 Araceli Cazarez  1.00 1.00 0.83 0.79  1.00 #DIV/OI #DIV/0! $ 305,000.00 $ 305,000.00 #DIV/OI 1.00 #DIV/OI #DIV/0I $ 2,702,501.00 $ 2,702,501.00 #DIV/O! 0.80 0.89 #DIV/OI #DIV/O! $ 1,240,000.00 $ 1,377,777.78 #DIV/OI 0.95 #DI/OI #DIV/O! $ 541,666.67 $ 616,666.67 0.85 #DIV/OI #DIV/OI $ 28,421.05 $ 30,600.00 #DIV/OI 1.00 1.00 #DIV/OI #DIV/O! $ 3,000,000.00 3,000,000.00 #DIV/OI #DIV/0I 1.00 0.95 #DIV/0I #DIV/OI $ 511,000.00 485,450.00 #DIV/O!  402 ADA1 Transition Plan Update $ 36,000.00 Araceli Cazarez    CIPNO. Project Name Crossing Locations and 6th Streets 377 Tank 3@ Verdera North  Adopted Budget Responsible Manager 1"Quarter 2"Quarter 3"Quarter 4" Quarter 1"Quarter 2"Quarter 3"Quarter 4"Quarter  418 Ferrarif Ranch Road UPRRA At Grade 160,000.00 Araceli Cazarez 421 Crosswalk Enhancement Various $ 297,500.00 Araceli Cazarez 423 PG&E Rule 20A Alley Between! 5th $ 1,434,752.00 Araceli Cazarez 307 Lincoln-Penryn Phase 3 Pipeline $ 8,685,000.00 Dane Schilling 394 Water Mains at Verdera North $ 1,223,580.00 Dane Schilling 135A Water (First Street) Distribution Rehabillitation $ 1,640,000.00 Lindy Childers 373 Libraryl Improvements- Awnings $ 237,763.00 Lindy Childers 375 Joiner Parkwaya and1 Twelve! Bridges $ 1,262,655.00 Lindy Childers  0.86 0.65 #DIV/OI #DIV/OI $ 137,142.86 $ 104,000.00  #DI/OI  #DIV/OI #DIV/OI #DIV/OI #DIV/OI #DIV/OI #DIV/OI #DIV/OI #DIV/0I #DIV/0I #DIV/0I #DIV/0I #DIV/OI #DIV/OI #DIV/0! #DIV/OI #DIV/0I #DMV/OI #DIV/0I #DIV/0I #DIV/O!  1.00 0.92 #DIV/0! #DIV/0! 0.95 0.92 #DIV/OI #DIV/OI $  $ 297,500.00 $ 274,013.16 #DIV/0I 1,363,014.40 $ 1,315,189.33 #DIV/OI  0.50 0.75 #DIV/OI #DIV/OI $ 4,342,500.00 $ 6,513,750.00 #DIV/OI 1.00 0.82 #DIV/OI #DIV/O! $1 12,924,821.00 $ 10,643,970.24 #DMV/OI 1.00 0.90 #DIV/0! #DIV/OI $ 1,223,580.00 $ 1,101,222.00 #DIV/OI 1.00 1.06 #DIV/OI #DIV/OI $ 1,640,000.00 $ 1,731,111.11 #DIV/OI 1.00 1.06 #DIV/OI #DIV/OI $ 237,763.00 $ 250,972.06 #DIV/0! 1.00 1.00 #DIV/OI #DIV/O! 1,262,655.00 1.00 1.00 #DIV/OI #DIV/OI $ 1,953,954.00 $ 1,953,954.00 #DIV/OI 1.00 1.00 #DIV/0I #DIV/OI $ 245,000.00 245,000.00 #DIV/OI 1.00 1.00 #DIV/OI #DIV/0I $1 18,265,000.00 $ 18,265,000.00 #DIV/OI 1.00 0.42 #DIV/O! #DIV/OI $ 2,830,000.00 $ 1,179,166.67 #DIV/OI 1.00 0.00 #DIV/OI #DIV/OI $ 1,320,000.00 $ 1.00 1.00 #DIV/OI #DIV/OI $ 1,300,000.00 $ 1,300,000.00 #DIV/OI 1.00 0.67 #DIV/OI #DIV/OI $ 4,075,000.00 $ 2,716,666.67 #DIV/OI 1.00 1.00 #DIV/OI #DIV/OI $ 161,000.00 $ 161,000.00 #DIV/OI 1.00 1.00 #DIV/OI #DIV/0I $ 105,000.00 105,000.00 #DIV/OI  $ 12,924,821.00 Dane Schilling  Dr. Resurfacing 391 1st Street Resurfacing 411 WWTRF Expansion Phase1  $  $ 1,262,655.00 #DIV/OI  $ 1,953,954.00 Lindy Childers $ 18,265,000.00 Rayl Leftwich  405 uibrary Site Access Improvements $ 245,000.00 Lindy Childers 426 WWTRF Reclaimed Water Storage $ 2,830,000.00 Rayl Leftwich 124 FY 2017-18 Street Resurfacing $ 1,320,000.00 Roland Neufeld 135B Water (High School Distribution Area) Rehabillitation $ 1,300,000.00 Roland Neufeld  #DIV/OI  181 Lakeview Farms Phase1 337 Airport Fence Gates @ McBean Park Drive 390 E.! 5th Street Infrastructure Replacement  $ 4,075,000.00 Roland Neufeld $ 161,000.00 Roland Neufeld  353 Auburn Ravine Bridge Replacement $ 15,397,098.00 Roland Neufeld 383 Airport-Layout Plan Update $ 105,000.00 Roland Neufeld  0.46 0.46 #DIV/OI  #DIV/0I $ 7,106,352.92 $ 7,106,352.92 #DIV/OI  $ 617,000.00 Roland Neufeld  1.00  1.00 #DIV/OI #DIV/OI  617,000.00 617,000.00  $  #DIV/OI    CIPNO. Project Name  Adopted Budget Responsible Manager 1"Quarter 2"Quarter 3"Quarter 4"Quarter 1"Quarter 2"Quarter 3"Quarter 4"Quarter  393 Bike Facilities 3rda and OStreet $ 96,000.00 Roland Neufeld 397 AirCenter Entry Monument $ 100,000.00 Roland Neufeld 422 Ferrari Ranch Roada and Caledon $ 105,000.00 Roland Neufeld 434 Airport Obstruction Mitigation Plan $ 93,500.00 Roland Neufeld 367 Storm Drain Replacement Program $ 80,000.00 Travis Williams 379 3MG1 Tank Maintenance: and Repairs $ 350,000.00 Travis Williams 395 Nicolaus Road Pump Station $ 220,000.00 Travis Williams  0.67 1.00 #DIV/0! #DIV/OI $ 64,000.00 $ 96,000.00 #DIV/OI 1.00 1.00 1.00 1.00 $ 100,000.00 $ 100,000.00 100,000.00 $ 100,000.00 0.88 1.00 #DIV/0! #DIV/O! $ 220,000.00 $ 250,000.00 #DIV/0I 1.00 1.00 #DIV/OI #DIV/OI $ 105,000.00 105,000.00 1.00 1.00 #DIV/O! #DIV/OI $ 93,500.00 $ 93,500.00 #DIV/OI 1.00 1.00 #DIV/0! #DIV/0! $ 2,795,000.00 $ 2,795,000.00 #DIV/OI 0.76 0.76 #DIV/0! #DIV/OI $ 60,606.06 $ 60,606.06 #DIV/OI 1.00 0.77 #DIV/0! #DIV/OI $ 350,000.00 269,230.77 #DI/OI 0.50 0.38 #DIV/0! #DIV/0I $ 110,000.00 $ 82,500.00 #DIV/OI 0.67 #DIV/OI #DIV/O! $ 207,142.86 > 193,333.33  #DIV/OI #DIV/0I #DIV/OI #DIV/OI #DIV/OI #DIV/O! #DIV/O! #DIV/OI #DIV/OI #DIV/OI #DIV/OI #DIV/O! #DIV/OI  420 Pothole Repair Intersection Upgrads 351 Nathan Dubin Park  $ 250,000.00 Roland Neufeld  #DIV/OI  $ 2,795,000.00 Travis Williams  Uprgrades 396 Markham Ravine! Sewer Rehabilitation 415 McBean Pool SiteA Access Improvemens  $ 290,000.00 Travis Williams $ 130,000.00 Travis Williams  0.71  #DIV/O! #DIV/O!  0.00 1.00 #DIV/O! #DIV/OI 0.00 1.00 #DIV/0! #DIV/O! $ 0.00 0.15 #DIV/O! #DIV/0! $ 1.00 #DIV/OI #DIV/OI $ X  $ 130,000.00 $ 150,000.00 #DIV/O! $ 60,606.06 #DIV/OI $ 165,000.00  $  419 City Hall Parkingl Lot Upgrades $ 150,000.00 Travis Williams 425 Silver Spur Sanitarys Sewer Lift Station 400,000.00 Travis Williams 432 Community Center Site Access $ 165,000.00 Travis Williams  0.00 X  Improvements (Name)  #DIV/OI  XXX  Quarterly Performance 76% 80% #DIV/O! #DIV/O! 83%  79%  Total Budget $ 91,226,124.00  Weighted Performance  83% 79% #DIV/O! #DIV/O! $ 75,858,120.82 $ 72,330,623.39 #DIV/O! #DIV/OI    EDC Goals & Action Plans  Goals  Title  Desired Outcome(s) Metrics  Action Plan  Supported  Action  Responsible Target Date(s) Status  Prepare an annual communication plan that utilizes various communications platforms including social, earned media, paid digital media and community outreach. The plan should focus on communications. strategies around EDCE goals Sub-committee Boardin such as data collection and analysis, relationships and chair advocacy as well as other key elements provided by Economic Development Manager. Create sub-committee.  Completed in January and approved by EDC February. Create subcommittee in May' '17.  1A)I Implement digital media communication 1,2 plan and ongoing brandingr refresh  Interview 6 business (public or private) annually via invitation to monthly EDCI meetings &/ori in-person visits. Purpose ist toi identify successful businesses andl learn about their experiences. EDC would use the case studies as anecdotes when representing Lincoln in othert forms outlined undert the Linkages, Relatnionships. and Advocacy  1B) Create and impimeent an annual business 1,2 outreach program.  Six (6) times per Everyo other year. June, Aug, Oct, Dec  Chair/Vice Chair month-Feb, April,  Goal.  Communication: & Branding  Work with Economic Development Manager andl Linkages, Relationships, and Advocacy Sub-committee: to createa speakes bureau that spends EDC members/staff outi into the Sub-committee commnity to talk about business opportunities in Lincoln. chair Information for presenters would come from data, collection and analysis efforts and communication plan.  1C) Create and manage an EDC 1,2 speakers bureau  Kick offi in. July'17. Jan,Apirl,July & October  1D) Quarterly City Council Reports  Report quarterly progress, key actions and milestones EDCChair    EDC Goals & Action Plans  Goals  Title  Desired Outcome(s) Metrics 2A) Locate and garner access to relevent data sources that can be leveraged for identification of economic opportunities and threats to City, employment, real permit data  Action Plan  Supported  Action  Responsible Target Date(s) Status Gardner, Plaut, Harner, Tillman Monthly, quarterly Harner EDC  Identify and garner access to data sources  Review data sources for identification oftrends and patterns Gardner, Plaut, Leverage data sources to answer specific questions &/or Develop operational metrics for ongoing tracking  Monthly, quarterly As needed  requests 1,2  Data Collection, especially Analysis and. Recommendations estate (vacancy),  2  G/P/H G/P/H  Monthly Monthly  Strategic annual review ofs scorrecard/action plan Review perrormance on monthly basis  2B) Score card update & action plan review  3  EDC, Tillman End of month    EDC Goals & Action Plans  Goals  Title  Desired Outcome(s) Metrics  Action Plan  Supported  Action  Responsible Target Date(s) Status 1. 2Members 1.End of2 2018; /Quarter; 2. 1/year; 3. EDC Members; by an EDC member; 5. SCI Member- per EDC member;  1. EDC Committee Members to complete GSEC, Certified Champions Program. 2. Representation by EDC members ata additional community/regional workshops. Members tor report to  2. One tobe attended each year  committee key tak aways learned. Chamber/Community 4. EDC Members; 3. One per quarter 3. Chamber- EDC members encouraged to participate in Joann Hilton 4. By July- all EDC  Development. attending Mixers, Ribbon Cuttings, Breakfast, and sponsored events & report to SC. 4. Sign-up for Lincoln Chamber eBlasts 5. Downtown Lincoln Assoc- Attend Meetings, provide EDC with recap, and communicate findings to EDC. Events & Activities to be promoted at EDC monthly meeting. Ongoing.  members; 5. Monthly  1. Work with Chamber to assess business needs. Formulate 1. SCChair, EDC questionnaire: with coordination from Communication & Branding/Members Sub-Committee: and EDC Manager. Assisti inp personal visits to 'Brick & Mortar' businesses and telephone calls to those businesses without storefronts. Work with Chamber Staffto Manager 1,2 2. Complete/Finalize Business Resource Guide with coordination from Communication & Branding Sub-Committee. Provide to Chamber for distribution to new and renewing members, and City staff for new & renewing Business Licensees. Use as first introduction piece in outbound visits. Update as needed.  2. SCChair, EDC  3A) Foster networks exchange and advocacy  prepare schedule.  3  Linkages, Relationshipsand for information Advocacy  1. Work with Chamber to assess business needs. Formulate 1. ScChair,E EDC 1.1 Target for questionnaire with coordination from Communication & Branding/Members Sub-Committee and EDC Manager. Assist in personal visitst to Brick & Mortar' businesses and telephone calls to those businesses without storefronts. Work with Chamber Staffto Manager 2. Complete/Finalize Business Resource Guide by with coordination from Communication & Branding Sub- Committee. Provide to Chamber for distribution tor new and renewing members, and Citys stafff for new & renewing Business Licensees. Usea as firsti introduction piece in outbound visits. Update as  Questionnaire- May 2017EDC out- June 2017 2. Business Resource Guide EOMA April 2017  2.SCChair,EDC meeting& Roll  prepare schedule.  needed.    EDCGoals & Action Plams  Goals  Title  Desired Outcome(s) Metrics  Action Plan  Supported  Action  Responsible Target Date(s) Comp. Date(s)  4A)Assist Economic Development Managerwith reviewing, updating, and assembling purposes on an as needed basis-- attemptto respond within specific time frames relevent to requests  Tools for StaffUse marketing packages and Council Inquines forrecruitment  Assignment  1,2 Be responsive to requests  EDCI Members specific    Ground Floor Meeting  Michelangelo Buonarroti (1475-1564) Inp-rforBoostrem  * Vision  * Mission Statement  The greater danger for most ofus lies nol in setting our aim too high and falling short; bul in setting our aim t00 low, and achicving our mark.  * Core Values  * Strategic Priorities  * Organizational Cultur  * Questions    One Uncompromising Rule  Every rule can be challenged except this one.    Ground Floor Meeting  Our Organizational Culture:  Field of Dreams    48  :  TOYOTA    Ground Floor Meeting  City of Lincoln  THIS CARD MAY BE KEPT UNTIL NEEDED OR SOLD  GET OUT OF JAIL  FREE  01935 Hasbro    Road Map 10 success  Vision Statement A City of Opportunity  Long Term Plan  The destination  Mission Statement  City Adopted  To provide the highest level of service responsive to our community's expectations and to enhance the quality  Our compass for staying on course  of life and economic vitality.  Strategic Plan  Council Developed  Economic Development-infrastructure Organizational fficiency-Team Cohesion  The route  Strategic Action Plan  Department Action  Special Committees (Having others review the route)  Budget (Financing the trip)  Pre-trip planning  My Job Is  Personal Commitment  To make Lincoln a City of Opportunity  "Hit The Road"    TO PUT AMAN ON THE MOON  Resporse fom a custodan when aske what his ob was at NASA  airca 10s1    Ground Floor Meeting  Mission Statement    Values  Customer Focus: To astonish our customers, not just satisfy  them.  Team Orientation: Together everyone achieves more.  Innovation/Creativty: Build a team of innovative thinkers.  CAoLes  Integrity: The best team  polices itself.  VALUES  Accountability: Expectation + Ownership = Ultimate Motivation  City of Lincoln Leadership Retreat- January 2017    Key Drivers & Objectives  Increasingly engaged citizenry  Higher expectations, greater demands  Opportunities for partnership and collaboration with other municipalities  and resources  Commitment:  Raise our bar with respect to service, responsiveness, and perceived value  Set clear expectations that promote & fortify a high-performing culture  Establish enhanced accountability  City of Lincoln Leadership Retreat-. January 2017  10    City of Lincoln 2016 Balanced Score Card- - City Council  Goal Performance Measure Business Climate 1.% Developer Customer Satisfaction 2.%Builders Customer Satisfaction 3.9Commercial Customer C/0 Satisfaction Downtown Lincoln 1.%Overall Event Sponsor Satisfaction 2.%5 Stakeholders Satisfaction (Downtown) Enhance Lincoln Regional Airport Volume ofF Fuel Sold (AvGas &J Jet) Number ofA Aircraft Operations Hangar Revenue 4.%Overall Customer Satisfaction Goal Performance Measure  Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep YTD Target Stretch  90 90 90 90 90 Wait Wait Wait Wait 75  Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep YTD Target Stretch  1.%ofB Budgeted Capital Projects Achieving Milestones  Goal Performance Measure 1. %Overall Customer Satisfaction (External Customers) 2. %Overall Customer Satisfaction (Internal Customers) 3. Rollup of Dept. Achievements of Unique Initiatives  Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep YTD Target Stretch  90 90 Wait  Goal Performance Measure 1.%E Employee Engagement Surveys Accountability:*6/ AnnualEmp. ReviewsCompleted smadiondcoandw/basinCommuncationl Mechanisms Wait- Get baseline data first before setting target  Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep YTD Target Stretch  Wait 100 100    Score Card Changes?  Recommended Changes    Leaders Open Discussion  Acial to cope with the same ti crisis, summit, thel leadersof ofourk banksto  "We mus a news conferen  What's Business 8 Finance UK govermnent plans off by Sunday night was to final- take Germany, France any int the purchasinga banking ting at least £15 giant bil- lions of euros totalin to hes government al- respective bany alized two other euro-zone / become sures to  News  World-wi ment pared funds to unveil Mor  City of Lincoln Leadership Retreat- January 2017    Gwen Scanlon From: Sent: To: Cc: Subject:  Gerald Harner Thursday, January 11, 20184:53P PM Gwen Scanlon; Pam Mathus Gerald Harner Strategic Retreat  A City Manager by the name of Brower  called the meeting to order at the top of the hour, He welcomed the challenge ofa  Planning Retreat, With Council, Directors and others elite. We played games he called an "Ice Breaker" Some felt as thrilled as meeting an undertaker.  Now Celebrating Successes attained last year Made US feel proud, we wanted to cheer.  Financial trends can give US a thrill Like going to the dentist or making a will. We looked with wonder at What's over the Horizon. Goals to strive and keep our eyes on. Next came lunch served in a box Iwas sure t'was my favorite bagels and lox.  Instead there was chips, cookie and apple And some kind of meat, looked like scrapple.  All afteroonlwanted a nap Instead Public Policy sounded like crap. Iguess I must be getting quite lazy My buns are numb, my brain quite hazy.  1