NEWPORT RBOBE ISIANI 1639  City of Newport  Strategic Plan  Includes Vision Mission Goals Objectives Successindicators  dufnn  November 2016    Table of Contents  Pagei  Table of Contents Methodology Vision... Mission.  Goal. Area 1:1 Economic Development. Goal Area! 2: Infrastructure, Goal Area 3: Transportation and Mobility Goal Area 4: Communication, Conclusion.  Prepared for the City of Neuport by Management Partners  Management Partners  NEWI PORT Newport Strategicl Plan  201710202  1619  S..    Page ii  This Page Purposely Left Blank  NEWPORT NewporStralegclan  201710.2021  1639    Methodology  Page I  Methodology  Introduction  The City of Newport's Strategic Plan identifies a vision, mission, goals and objectives to guide resource allocation and work planning for the next five years. Accompanying the plan is an Implementation Action Plan that specifies activities and tasks required to implement the goals of the plan. This Strategic Plan alsoincludes success measures to evaluate progress  toward meeting these goals.  Strategic Planning Process and Workshops The process for creating Newport's Strategic Plan began with individual interviews with Council members and the City Manager. Interviewees shared their perspectives about strengths, weaknesses, opportunities and threats (SWOT) facing the City. Using the SWOT themes, a survey was developed and circulated among Newport department directors. Management Partners facilitated two community input sessions on the goal areas from the previous strategic plan. The input sessions were held in April 2016 and provided an opportunity for residents and stakeholders to talk about issues of importance to them and meet with thel Mayor and City administrators as well.. A: summary of themes, along with data on current socio-economic trends, was developed as background information fora workshop with City Council members. The strategic planning workshop was held in September 2016 and this document is a product of that session.  NEWPORT 1639  Newport Strategicllan  201710202    Viston  Page 2  Vision  A vision is a clear and concise statement ofwhere the City wants to be in the  BV  future.  Newport is the most livable, diverse, and year-round community in New England; an innovative place to live, work, play, learn, and raise families.  NEWPORT NewpotStrateglcl Plan  2017t02021  1639 SSEAS    Mission  Pages  Mission  CITY HAIL NEWPORT R  IAT VOUE  UCE  The mission of the City of Newport is to:  a. Provide leadership, direction and governance that continuously improves our community and tol be stewards of our natural resources, while preserving our cultural, historic and maritime b. Ensure that Newport is a safe, clean and affordable place tol live and work and our residents, young and old, enjoy a high quality of life; Exercise the prudent financial planning and management needed to d. Achieve excellence in everything we do, invest in the future of the community, especially the education of our children, and work closely with our businesses and institutions to sustain al healthy economic and tourism climate for residents and visitors; Promote and foster outstanding customer service for all who come Deliver quality and cost-effective municipal services to residents, businesses, institutions and visitors resulting in the highest achievable levels of customer satisfaction; Support the use of defined processes, continuous improvement and public participation as key components of our service delivery h. Collaborate with the Newport School Department to achieve  heritage;  The MISSIO statemenl articuintes hhe Ciy 5 pupose udeherus SETDICES tot the public  achieve our strategic goals;  inc contact with the City;  model; and academic excellence.  NEWPORY NewporStralegicllan  2017102021  1639    Goal Area L Economic Deveopment  Pages  Goal Area 1: Economic Development  Promote business- friendly practices to create a thriving, year- round, diversified economy.  Objectives  Success Mensires Percentage of EEOMOmIE decelopment projects ikedto uastructt, trusporlation, mdregiulatory ehmneemeits. Percent change M themmberd bustesses  1. Provide the conditions that support economic development in infrastructure, transportation, education, and regulatory processes.  2. Work to retain and expand existing businesses. 3. Attract new businesses in targeted industries.  4. Identify innovative approaches to create a diverse, year-  round, local economy.  5. Enhance quality tourism opportunities.  NEWPORT 1639  NewportStrategio Plan  2017102021    Gool Area 21 Infrastructure  Pages  Goal Area 2: Infrastructure  Provide a comprehensive, well-managed public infrastructure.  Objectives  Stccess Mensures Percentagedf mistructure ASSeIs nchlenin Hhe CIP, Percentagedf Fespondents Ttug mfornntion ahout ufrastuctwre assels us goodol excellent  1.1 Develop an inventory of current infrastructure  assets and conditions.  2. Develop an infrastructureinvestment and  maintenance schedule.  3. Use the Capital Improvement Program (CIP) asa tool to prioritize and inform asset ownership  decisions.  4. Makeinformation available to the public to promote  accountability.  NEWI PORI 1639  Newport StrategicPlan  2017t02021    Goal Area 3 Transportation and Mobility  Page:6  Goal Area 3: Transportation and Mobility  Encourage and promote multi-modal transportation alternatives (bus, trolley, harbor shuttle, light rail, bicycles and walking paths) within the City and improve connections to the region.   GO  Objectives  Suceess Mensures Percenl chauge ms shred parking SPACES Peicent change MI the Humber ofNerth End satellite parking Spaces  1. Work with non-profit organizations and state and local governments to develop at transportation study. 2. Develop public-private partnerships to maximize shared parking with businesses and non-profit  organizations.  3. Create appropriate satellite parking in the North End  area.  NEWPOR 16j9  Newport StrategicPlan  2017 to2021    Gonl Aren A Communication  Tage 7  Goal Area 4: Communication  Dialogue Connect Socidlmedia Open government  Provide effective, transparent, two-way commnication with the community.  Pulolic dscoursow opol  Contribute nteract News xchange Data Informaton  Feedbach Share  Objectives  Success Mensures  1. Improve substantive communications to the  community.  Percentager af G SErVICES that ae aecessible applicatons, payment nd status/tracking o1 He Ciy's weebste. Percentuge df sluey respondents FAting myornation prouded fromt the CyAs good oretcellent (unsed 0 Tsurvey of residents)  2. Improve accessibility to information on services, programs and projects.  City  3. Implement state-of-the-arta applications that support robust communications.  4. Provide clear reports on the progress of programs  and projects.  5. Create the staff capacity to implement communication strategies.  NEWPORT Newport StrategicPlan  2017102021  1639    Condlusion  Page8  Conclusion  This Strategic Plan includes goals and objectives to accomplish four areas of  NewportCity Council 2016-2018 Henryl, Winthrop Mayor Jamiep Boya CounelorABlarge JohnHorez Coundlor-Atlarge Jeanne-Marie Napolitano CouclorABlarge Susan! DTaylor FistWard Lynn Underwood Cegle Serondward Vicee Chair Kathryn FLeonard ThirdWard  NewportCity Couneil 2014-2016 leanne-Marie Napolitano Mayor ustn-s.Mdlaugllin ComdlorAdlarge NaomilNeville CounellorAtlarge John! FT Hlorez CotndlorAtlarge MarcoT Camacho EistWard, Vicechalt Lynn Underwoode Cegle Sccond-Ward Kathryn Leonard TurdWard  importance:  Economic Development, Infrastructure, Transportation and Mobility, and Communication.  The goal areas encompass the overarching priorities articulated by the City Council and will guide budget priorities and how services are delivered to Newport residents, property owners and visitors. An mplementation Action Plan, which describes the sequence of actions required to carry out each oft the objectives associated with each goal of the Strategic Plan, has been developed separately and provided to the City Manager.  NEWPORT Newport Strategicl Plan  201710202  1619    Condlusion  Page 9  SEWPORT 1639  NewportStralegic. Plan  201710202