& NEW TCASTLE  AUTHENTICALIY COLORADO  Town of  New Castle  Emergency  Operations  Plan  April 2009    Table of Contents  Table of Contents Record of Changes. Promuigation.  iii  1.0 Purpose of the Basic Plan 1.1 Legal Authorities  1.2 Planning Assumptions and Management Policies.  .1-3 3-4 5 6 6-10 6-13 13-14 14-15 15 16 16-17 17-18 18 18 18-19 19-23  1.3 Concept of Operations. 1.4 Incident Command System 1.5 Chain of Command. 1.6 Roles and Responsibilities. 1.7 Emergency Support Functions 1.8 Recovery Activities 1.9 Shelters 2.0 Communications 2.1 Warning  2.2 Emergency Public Information. 2.3 Damage Assessment Procedures. 2.4 Disaster Declaration. 2.5 Jurisdictional Authority  2.6 Plan Implementations and Maintenance  2.7 Glossary  i    Record of Changes/Updates  Change Number  Date of Change  Date Entered Change Made by:  (Signature or initials)  ii    TEN TCASTLE  AUTHENTICALY COLORADO  Promulgation  This plan was adopted by the Town of New Castle Town  Od:nance  Council under ResehatiOn-TC2007-7  Dated  April 21  2009  Its supercedes all previous plans.  Takl doihc  Mayor  Town Clerk  EmergendyM Management Director  AKRE  iii    Town of New Castle Emergency Operations Plan  1.0 Purpose of the Basic Plan  (A) The purpose of the Emergency Operations Plan (EOP) for the Town of New  Castle is to:  Provide general guidelines and principles for planning, managing and coordinating the overall response and recovery activities of Town government before, during and after major emergencies and disaster events that affect the incorporated area of the Town and its immediate surrounding areas of Glenwood Springs, Silt and unincorporated Garfield County as requested by those entities. Adopt guidelines which are consistent with the accepted standards and principles oft the Incident Command System (ICS) which is a component of the National Incident Management System (NIMS) and the Emergency Operations Center (EOC) concept endorsed by the Federal Emergency Management  Agency (FEMA).  (B) The New Castle EOP focuses on an all-hazards approach to the Preparedness, Response, and Recovery activities that are directly related to an evolving incident or potential incident rather than the highly specialized strategies required for Mitigation and Prevention activities conducted in the absence of a specific threat  or hazard. 1.1 Legal Authorities  Federal:  1. Robert T. Stafford Disaster Relief and Emergency Act and Amendments (P.L. 93-288, as amended by P.L. 100-707). 2. The National Response Plan, December, 2004 3. Homeland Security Presidential Directive 5: Management of 4. Homeland Security Presidential Directive 8: National 5. National Incident Management System (NIMS)  Domestic Incidents. Preparedness.  State:  Colorado Disaster Emergency Act of 1992 (Part 21 of Article 32, Title 24, Colorado Revised Statutes, 1996 as amended).  Local:  New Castle Town Ordinance No. 2003-20 & TC Resolution 2009-  1.2 Planning Assumptions and Management Policies  (A) Major emergencies and disaster incidents are unique events that present communities and emergency personnel with extraordinary problems and    challenges that cannot be adequately addressed within the routine operations of local government. Since disasters differ in important ways and it is impossible to plan for every contingency, highly detailed operational procedures are avoided in the plan in favor of a streamlined all-hazards preparedness approach.  Assumptions and considerations include:  Incidents are typically managed at the lowest possible geographic, Incident management activities will be initiated and conducted using the principles contained in the National Incident Management System The combined expertise and capabilities of government at all levels, the private sector, and nongovernmental organizations (NGOS) will be required to prevent, prepare for, respond to, and recover from incidents or These agencies, private sector and NGOS may be required to deploy to incidents or disasters on short notice to provide timely and effective This plan is intended to provide New Castle Town officials with a basis for the coordinated management of disaster incidents sO that impacts to people, property, public services and economy are minimized and sO that normal community conditions can be restored as quickly as possible after a disaster  organizational, and jurisdictional level.  (NIMS).  disasters.  mutual aid and/or intergovernmental assistance.  ori incident.  (B) Top priorities for incident management are to:  Save lives and protect the health and safety of the public, responders, Protect and restore critical infrastructure and key resources. Conduct law enforcement investigations to resolve the incident, apprehend the perpetrators, and collect and preserve evidence for Protect property and mitigate damages and impacts to individuals, Facilitate recovery of individual, families, businesses, government, and Prevent an imminent incident, including acts of terrorism, from occurring.  and recovery workers.  prosecution.  communities, and the environment. Ensure security of the homeland.  the environment.  (C) All Town Departments are responsible for developing and maintaining current internal plans and Standard Operating Procedures (SOP) for carrying out the assigned emergency functions in this plan and for ensuring that their personnel are adequately trained. The coordination and integration of emergency plans and SOP is an ongoing process that should be promoted by interagency meetings, mutual aid agreements and regular exercise of different elements of the plan  both individually and collectively.  (D) The Emergency Management Director is responsible for regularly scheduled plan updates and revisions and for developing training and exercise programs to  2    familiarize Town and other emergency officials with the provisions of the plan including regional public safety organizations, volunteer organizations, news media, and appropriate private sector organizations. The Director is also responsible for the dissemination of emergency planning and response information to the citizens of New Castle. The Town Administrator and or his/her designee is designated the Emergency Management Director. (E) Nationally recognized Incident Command System (ICS) and National Incident Management Systems (NIMS) are the adopted methods and organizational structures for managing emergency response and recovery operations. In larger incidents, the ICS structure will be extended and supported by activation of the Town of New Castle Emergency Coordination Center (ECC) located at New Castle Town Hall, 450 W. Main St., New Castle CO 81647, or in case of evacuation to insure continuity of operations, the Town government will relocate to Riverside Middle School, 215 Alder Way, New Castle, CO 81647. (F) The ECC will be staffed to serve as the coordination point for supplemental resources and intergovernmental assistance. The ICS principles will be used to address all types of hazards and for integrating multiple agencies, jurisdictions, (G) The ECC Management Team will consist of the Emergency Management  and disciplines into a coordinated relief effort. Director, Town Directors, and Mayor.  1.3 Concept of Operation  (A) New Castle is subject to a wide range of natural and human caused hazards. All of the hazards present some degree of danger to our community. Risk is the highly variable relationship between hazards and vulnerabilities. Risk that has not been reduced by prevention and mitigation must be addressed through effective (B) Basing this plan on a concept of all-hazards preparedness, response, and recovery, is intended to provide a flexible, effective structure that can readily adapt to the many variables that ultimately shape much of our response and  preparedness, response, and recovery.  recovery effort.  Hazards + Vuinerability-Risk  Natural Hazards Avalanche Drought Earthquake Flood Hail Heat Wave Land Subsidence Landslide Severe! Storm/Wind Thumderstormilighining Tornado Wildland Fire Winter Storm/Freezing Disease/Epidemics Human-Caused Hazards Techmical/lndustrial, Accident Hazardous Materials Release Criminal Acts Terrorism War  HAZARDS  VULNER- ABILITIES  RISK Vulnerabilities Population Critical Infrastructure Environment Homes Business/Economy  Mental Health Animal Populations Sensec of Well- being/Security    (C) Disasters and large-scale emergencies are rarely confined to one jurisdiction. Therefore, a mult-jurisdictional effort will be required to effectively manage most major incidents. Accordingly, emergency plans and exercises should incorporate procedures for the integration of the resources of the Town, Garfield County, volunteer agencies, the business community, State and Federal government and  surrounding municipalities which include:  Silt Rifle Glenwood Springs Carbondale  (D) Emergency response agencies in the Town request resources through mutual aid agreements that are usually discipline-speciic (law enforcement, fire, public (E) Based on the assessment of emergency conditions by the designated Incident Commander, the Emergency Management Director may be notified and  service, etc)  advised of the situation and the need to activate the ECC.  (F) "Routine" emergencies will be managed in the field under the ICS structure. In extraordinary events, ICS remains in place, but is extended to the broader emergency management network within the ECC and in concert with Unified Command to help support ICS and to carry out the additional functions that may be needed (i.e. damage assessment, coordination of outside agencies and volunteers, intergovernmental relations, public information, etc.) (G) If_the emergency escalates beyond the capabilities of the Town and upon recommendations of the Emergency Management Director and Incident Commander, the ECC will contact the Garfield County Emergency Operation Center (EOC). Activation of the EOC is particularly important when needed resources are scarce or when multiple requests for similar resources are generated in the field. The EOC also functions in a post disaster mode to (H) The Colorado Division of Emergency Management Multi-Agency Coordination Center (MACC), Division of Emergency Management, 9195 East Mineral Ave., Suite 200, Centennial, CO 80112. (720) 852-6600. dolahepcesosaecous is available 24 hours a day to provide advice and technical assistance to the assistance in support of local emergency management actions. A formal declaration of a disaster by the New Castle Town Council may be required to secure or expedite State assistance. OEM is also the State agency responsible for processing requests for State and Federal Disaster Aid.  coordinate recovery and rehabilitation activities.  Town and to provide State resources or coordinate other  supplemental  4    1.4 Incident Command System  (A) The Incident Command System is a predetermined flexible command structure for safely directing all of the emergency response activities at the scene of an emergency in situations that go beyond routine, single-agency response. Personnel trained in ICS tactics and strategies can rapidly integrate responding resources, establish interagency liaison and control resources to avoid (B) All incident operations are directed from an Incident Command Post (ICP), including communications, incident planning, public information, resource (C) The Incident Commander (IC) is the individual responsible for overall management of an emergency event. In large and/or multi jurisdictional disaster, more than one IC and one ICP may be designated. In such cases and with approval from ECC, overall coordination reverts to the Garfield County EOC. (D) The IC is responsible for assessing the situation, establishing immediate priorities and safety measures, implementing an incident action plan, managing tactical operations, authorizing the release of information to the news media, (E) Unified Command and the ECC may be implemented during an incident to ensure a coordinated multi-agency response. Unified Command and ECC allows all agencies with geographical, legal, or functional responsibilities to share facilities coordinate resource requests and establish a common set of incident  duplication of effort.  management unified command and ECC, if needed.  assigning resources and approving requests for resources.  objectives and planning strategies.  (F) Level of Response  The severity of an incident dictates the level or degree of emergency response and the need for the activation of the ECC and EOC. The following emergency condition levels provide a Standardized Classification System for use by ICS, ECC and EOC personnel in identifying appropriate response and resource mobilization levels. Level 1 Single, routine incident or one responding agency or a single incident requiring limited mutual aid and/or multiple response agencies. Level 2 Single or multiple incidents requiring full mobilization of local Level 3 A disaster, which exceeds local resources and requires regional resources, and thus activation of the Garfield County EOC in concert with Level 4 An area wide disaster with full command and control from the EOC with the Incident Commander functioning out of the EOC with possibly state and/or Federal assistance (i.e. major flood disaster)  resources and activation of the ECC.  ECC.  5    1.5 Chain of Command  (A) Per the Town Charter, Section 14.7 "In case of riot, insurrection, disaster, or extraordinary emergency, the Mayor shall have the power to assume control of the Town Government and to take such steps as are reasonably necessary to restore order and normal conditions. In the case of the death or absence of the Mayor...the powers, duties, and responsibilities of the Mayor shall be held first by the Mayor Pro-Tem, then by members of the Town Council in order of seniority, (B) The Mayor and the Town Council may create a standing order to delegate authority to the Town Administrator in extraordinary situations where expediency isr required, pending notification of established chain of command.  and then by the Town Administrator."  1.6 Roles and Responsibilities (A) New Castle Town Council  Approve and commit of Town resources and funds for disaster or Formally declare a Town emergency or disaster. Issue official order and emergency declarations, such as curfews, as needed and requested by the Town Administrator or his/her designee. Act as intergovernmenta liaison and initiator of formal requests for outside assistance from other jurisdictions. Approve emergency financial authorizations as requested. Issue formal requests to the Governor's Office (through the Colorado OEM) for the declaration of a State emergency for the purpose of Authorize post-disaster recovery operations including acquisition of  emergency purposes.  obtaining State and/or Federal assistance.  temporary facilities.  Establish post-disaster recovery timelines as necessary. Hold overall responsibility for all Town operations.  (B) Town Administrator  Advise the Mayor as soon as possible with details of major incidents. Advise Town Council on the nature of the incident and recommend Receive information about areas of the Town evacuated in or around a Unless directed otherwise by the Incident Commander, will coordinate Receive briefings from department heads and others in command. Function out of the ECC, Alternate ECC or Garfield County EOC. Determine volunteer reporting sites and relocation sites and assign staff Assure the keeping of accurate records including employee time logs, financial records and the chronological log of the incident. Preplan post disaster recovery functions with assignments to specific  legislative actions. disaster site.  Prepare disaster declarations, if necessary. and disseminate all public information.  members to manage them.  departments and agencies.  6    Designate staff member(s) to coordinate collection and distribution of basic supplies from qualified vendors (food, medical, water, etc.) until such time that the Incident Commander arranges otherwise. Appoint staff member(s) to plan and conduct public educational emergency preparedness activities and coordinate ongoing public  awareness publications.  (C) Police Department  Provide warning services to designated areas. disaster areas and criminal activity. Conduct evacuations as needed.  Perform normal law enforcement functions in controlling traffic, access to Provide protection for key public officials and facilities, if necessary. Provide personnel to support the functions of the Garfield County Coroner including body collection and identification. Establish detention areas if large numbers of arrests occur. Preplan for the care of animals with appropriate agencies. Preplan restructuring of response areas around disaster sites. Preplan personnel assignments to include long term disaster site security. Conduct initial damage assessments as possible.  (D) Town Attorney  Provide legal counsel and assistance to the Town Council, Town Administrator and other Town officials, before, during and after disaster Prepare legal documents (disaster declarations, curfews, evacuation  emergency incidents in the Town. areas, etc.) as needed.  Research the types and form of emergency ordinances. Develop sample contracts for emergency debris removal. Develop sample "right of entry" agreements. Develop sample "hold harmless" agreements.  (E) Building Department  Condemn damaged buildings. industry and the citizens. activities prior to an incident. implementing recovery plans. Preplan disaster recovery activities.  Preplan in the area of recovery for Town facilities as well as for business, Identify a Damage Assessment Coordinator--to preplan recovery Work with county and state personnel on damage assessment and in Conduct initial damage assessment for state and federal reports. Keep records of staff participation in the disaster response. Transcribe chronological logs of all incidents and activities. Assure the security of all Town documents and papers, including archived documents located at the Garfield County Library. Maintain database ofi individuals with special transportation needs. Preplan disaster recovery activities.  (F) Administrative Offices (Town Clerk's Office)  7    Maintain records of the condition and maintenance standards for all  Town-owned equipment and buildings.  (G) Finance Department  Prepare emergency purchase orders and requisitions as requested. Maintain provisions for an emergency financial support fund. Maintain records of all disaster expenditures for future state and federal Provide financial support to all departments, as needed. With Human Resources Department manage risk management insurance Maintain al list of all vendors doing business with the Town.  reimbursement. claims.  Preplan disaster recovery activities.  (H) Public Works  Open emergency routes to enable fire and police equipment to reach Remove debris and stabilize public structures to gain access to victims in Provide personnel, equipment and supplies for flood control and Provide vehicles and personnel to evacuate records and equipment and Monitor all Town traffic control devices and supply temporary traffic Maintain records of the location of utilities throughout the Town. Preplan relocation of equipment if the Town shops are in the disaster site. Provide emergency repair for all Town owned vehicles at the shops or in  disaster areas (primary responsibility). support of fire and rescue activities. mitigation procedures. relocate them. control devices as needed. Coordinate the restoration of all utilities.  the field whenever possible. Information Technology and GIS  (I)  Provide information services and elecommunications support to ECC and Contribute records and other resources to support damage assessment Supply technical supportresources for information management activities Make available Town maps, aerial photography and survey control  EOC. function.  during disaster recovery efforts.  information with Planning Department support.  (J) Burning Mountains Fire Protection District  Handle regular functions of the department in fire fighting, extrication and  emergency medical care. Conduct evacuations as needed. Assume field command of the disaster area. Issue emergency warning in designated areas. Establish priorities for debris removal. Identify and manage hazardous materials.  Perform disaster work in light duty and heavy duty rescue including the  triage of patients.  8    Coordinate and supervise volunteers assisting with these functions. Work with community business and industrial leaders and companies to develop consistent emergency plans for their organizations. Preplan relocation of response units if one or more stations are in disaster Conduct initial damage assessments as possible.  sites.  (K) Garfield County Public Library  Serve as the staging area where volunteers will wait for assignment and If required by the ECC or EOC, function as an additional  transportation to designated sites. telecommunication site.  (L) Colorado State Patrol (with support from CDOT)  Provide perimeter security as requested by the New Castle Police Provide traffic control and flow evaluation on all state highways. Provide access and egress for emergency vehicles and needed personnel (establish routes to area hospitals, etc.). Provide support for Hazardous Materials incidents.  Department.  (M) American Red Cross & Salvation Army  Provide assistance to victims.  Establish and manage emergency shelters as relocation or emergency Manage donated goods including cash, food, and other restorative Coordinate outside health resources in cooperation with EMS agencies. Assist in assessing overall health and medical resource needs during Provide environmental health services and technical support including identification of chemical hazards, sources of contamination, or  care sites. supplies.  Provide temporary housing for displaced persons.  (N) Garfield County Health Department  response and recovery.  unsanitary conditions that present health hazards.  (O) Garfield County Sheriff's Office (Search & Rescue)  Provide trained, uniformed personnel and equipment in support of search Supply traffic control assistance to fire, EMS and uniformed law Provide crowd control assistance and assistance with site security. Afford limited light duty rescue functions in support of fire service Furnish long term disaster recovery assistance as personnel are  and rescue operations. enforcement personnel. operations. available.  9    (P) Triad (Colorado West Regional Mental Health or other CISM responder)  Provide critical incident stress management (CISM) services for emergency responders on scene and ini follow up activities. Provide stress management services for Town staff and citizens as  needed during and after an incident.  (Q) RE-2 School District  Provide busses for emergency transportation of workers from the staging Provide emergency vacuation/frelocation facilities for citizens involved in Provide additional personnel to assist with recovery activities as well as support of emergency operations (e.g. secretaries, recorders, counselors,  area to assigned areas. adisaster incident. etc.)  (R) Valley View and Grand Valley Hospitals  Provide emergency service personnel on request.  Will not function as shelters or relocation sites because of the demands  fori in-house patient care.  (S) Roaring Fork Transportation Authority (RFTA)/CMC Senior Program  (Traveler)  Provide busses, vans and vehicles to move handicapped and other  persons as available and on request.  (T) Garfield County Coroner  Establish and maintain a system for body protection and disposition. Initiate action to acquire expanded mortuary services where required. Assist the American Red Cross, Salvation Army and other humanitarian organizations in the provision of emergency shelters, temporary housing and other assistance to displaced citizens by maintaining current listings Assist in the coordination of overall efforts of humanitarian organizations and other spontaneous volunteers in concert with the Colorado Volunteer Organizations Active in Disasters (COVOADs). Provide resources for stress and crisis counseling for disaster victims and relief workers along with Colorado West Regional Mental Health. Administer Individual and Family Grant Programs in residentially declared  (U) Garfield County Social Services  ofa available shelters.  disasters in the Town of New Castle.  1.7 Emergency Support Functions (ESF)  (A) The New Castle Emergency Operations Plan (EOP) applies an all-hazards functional approach that groups the capabilities of local departments and agencies into Emergency Support Functions (ESF) to provide the planning, support, resources, program implementation, and emergency services that are  most likely to be needed during incidents or disasters.  10    (B) The response to actual or potential incidents/disasters is typically provided by a (C) Each ESF is composed of primary and support agencies. The New Castle EOP identifies primary agencies on the basis of authorities, resources, and capabilities. Support agencies are assigned based on resources and capabilities ina a given functional area. The specific duties, roles, and responsibilities of each agency is included in the annex of the EOP and not included in the New Castle  full or partial activation of the ESF structure as necessary.  Basic Plan.  (D) The resources provided by the ESFS reflect the resource kind and type categories identified in the National Incident Management System (NIMS). The scope of each ESF is summarized below. ESFS are expected to support one another in carrying out their respective roles and responsibilities.  (E) ESF Primary Agencies - A local agency designated as an ESF primary agency serves as a local executive representative to accomplish the ESF mission. When an ESF is activated, the primary agency may be responsible for: Orchestrating local support within their functional area for the Town of Providing staff for operations functions at fixed and field facilities. Notifying and requesting assistance from support agencies.  New Castle.  Managing mission assignments. all available resources.  Working with appropriate private-sector organizations to maximize use of Supporting and keeping other ESF and organizational elements informed Executing contracts and procuring goods and services as needed. Ensuring financial and property accountability for ESF activities. Planning for short-term and long-term incident management and recovery Maintaining trained personnel to support interagency emergency  of ESF operational priorities and activities.  operations.  response and support teams.  (F) ESF Support Agencies = When an ESF is activated in response to an incident,  support agencies may be responsible for:  Conducting operations, when requested by the designated ESF primary agency, using their own authorities, subject-matter experts, capabilities, Participating in planning for short-term and long-term incident management and recovery operations and the development of supporting operational plans, SOPS, checklists, or other job aids, in concert with Furnishing available personnel, equipment, or other resource support as Participating in training and exercises aimed at continuous improvement Identifying new equipment or capabilities required to prevent or respond tor new or emerging threats and hazards, or to improve the ability to  or resources.  existing first responder standards. Assisting in the conduct of situational assessments. requested by the ESF primary agency. ofp prevention, response, and recovery capabilities.  address existing threats.  11    Providing information or intelligence regarding the agency's area of  expertise.  (G) Scope of Emergency Support Functions:  ESF #1 - Transportation 1. Civil transportation 3. Movement restrictions 4. Damage and impact assessment ESEI2-Communksation  2. Restoration/recovery of transportation infrastructure  1. Coordination with telecommunication industry 2. Restoration/repair of telecommunications infrastructure 3. Protection, restoration, and sustainment ofi information 1. Infrastructure protection and emergency repair 3. Engineering services, construction management  ESF; #3- Public Works and Engineering 2. Infrastructure restoration 4. Critical infrastructure liaison ESF #4- Firefighting 1. Firefighting activities 2. Resource support ESF #5- Emergency Management 1. Coordination of incident management efforts 2. Management of EOC or ECC ESF #6 - Mass Care, Housing, and Human Services  1. Mass Care 2. Disaster housing 3. Human Services 4. Sheltering ESF #7 - Resource Support  1. Resource support (facility space, office equipment and supplies,  contracting services, etc) 2. Financial management ESF #8. - Public Health and Medical Services 1. Public health 2. Medical (EMS and hospitals) 3. Mortuary services 4. Mental health ESF #9 = Search and Rescue 1. Life-saving assistance ESF #10 - Hazardous Materials Response 1. Hazardous materials response (CBRNE)  12    2. Environment safety and short-term and long-term cleanup  ESF #11 - Agriculture 1. Nutrition assistance 2. Animal and plant disease/pest response 3. Food safety and security ESF #12-1 Energy & Public Utilities  1. Energy infrastructure assessment. Repair, and restoration  2. Energy industry utilities coordination ESF #13 = Public Safety and Security 1. Warnings - Notification = Evacuation 2. Facility and resource security 3. Security planning and technical and resource assistance 4. Public safety/security support 5. Support to access, traffic, and crowd control ESF #14-Long Term Community Recovery and Mitigation 1. Social and economic community impact assessment 2. Long-term community recovery assistance to local governments 3. Mitigation analysis and program implementation  3. Energy forecast  and the private sector  ESF #15 - External Affairs  1. Emergency public information and protective action guidance  2. Media and community relations 3. Support to on scene incident management  (H) Designation of New Castle ESF Primary and ESF Support Agencies are included in the EOP Annex and not in the New Castle Basic Plan  1.8 Recovery Activities  (A) Recovery activities will need to take place after the emergency phase of the incident has been completed. Preplanning is essential to minimize recovery time. (B) Full recovery may take months or years depending on the nature and scope of the incident. These recovery activities fit into three categories with overlap  between them. They are:  1. 2.  Immediate restoration of lifelines (water, power, communications, vehicular access)  Immediate welfare considerations i.e. relocation, shelter, feeding, essential services (stores, repair shops, fuel service, Long term activities (demolition, rebuilding, financial  psychological service, etc.)  3.  support, etc.)  13    (C) Each department has specific recovery activities. In addition, general recovery activities are noted below. They will involve interactions not only between departments but also between the Town and county, business, the state and (D) Specific recovery functions are noted here although not in any order of priority. As the Town works to implement these Emergency Procedures, additional plans will be added to this section to specify recovery contacts and support agencies.  federal governments, and many other agencies.  Assess and record damage. available resources. assign expediters. Create ad-hoc recovery task force. Expedite disaster relief.  Determine physical, social, economic and environmental impacts. Determine level and type of disaster assistance needed and identify Clarify objectives and policies with respect to obtaining assistance and  Manage convergence of volunteers and donated goods. Restore vital community services and facilities. Obtain cooperation of local contractors. Review and revise existing emergency response plans. Secure hazardous property and facilities. Acquire vacant land for the storage of debris.  Develop community plans for restoring affected structures, facilities and  systems.  Review, revise and implement existing building codes, permit processes Assess need for special ordinances (e.g. construction moratoriums and  and land use controls. permits).  Coordinate activities of key community service agencies. Establish local, regional, state and federal liaisons.  Create coordination mechanisms needed for intergovernmental and inter- Work with local and national church groups to gain assistance. Form interfaith groups to help with citizens unmet counseling needs. Establish mechanisms for monitoring and feedback on recovery progress. Provide regular media information on recovery efforts and citizen Widen contacts with local civic and non-profit groups assisting citizens  organizational relations.  direction.  with housing and other needs.  1.9 Shelters  (A) In the event that residents of the Town are displaced from their homes by a flood, tornado or other natural or technological disaster, or are forced to leave their homes due to a power failure or an accident involving hazardous materials, the American Red Cross may open and manage temporary shelters and provide for the immediate needs of shelter residents for food, lodging, clothing and personal items. The American Red Cross maintains formal written agreements with local  14    school districts for the use of school facilities for mass care in a disaster or (B) Itis recommended that the American Red Cross shelters be considered for necessary relocation sites. However, other area facilities may also be used with approval of the owner. Generally, area churches are quite willing to open their (C) When the Red Cross opens a shelter they will be responsible for preparation, management and any damage that may occur during the use of the shelters. Town police personnel are responsible for providing security for the designated (D) The Town must attach a representative to each shelter. This person must be in contact with the EOC either by phone or radio sO occupants of the shelter may receive regular updates on the status of the emergency, the duration of their  emergency event.  facilities for emergency sheltering.  shelters, if available.  needed stay and other information relative to the incident.  (E) Red Cross shelters that have been established int the Town of New Castle are:  Riverside Middle School Kathryn Senor Elementary School New Castle Community Center Elk Creek Elementary School  2.0 Communications  (A) In large-scale emergencies and disasters a coordinated response depends on the ability of emergency agencies and personnel to communicate with each other, regardless of location. Establishing communications links between Incident Command Posts and ECC and the Garfield County EOC can help speed the delivery of emergency resources requested from Town departments and outside (B) The challenge to communications systems in a disaster is to handle emergency radio traffic and a large influx of telephone communications in such a way as to not overload any of the communications systems. Each department will use its own communications system ifi it sO exists. Experience has shown that the use of cellular phones may be quite limited because of overload of their systems. Thus, radio and landline communications become imperative, if  agencies.  available.  (C) In major incidents the Incident Commander will insure that an ICS Communication Plan is developed that will tie together the different (D) Inr most serious incidents communications resources may be available upon request from State and Federal agencies, the military and amateur radio service  communications systems in use.  organizations.  15    (E) Since an extraordinary amount of radio traffic can be expected during a disaster, the ability to communicate effectively relies on the flexibility and redundant capabilities of the systems used. Each Town department is responsible for maintaining familiarity with their system and the outside systems that may be used (i.e. the use of Amateur Radio Emergency Service personnel)  (F) Ifo cellular phones and landlines are inoperable (worst-case scenario) amateur (G) Members of Amateur Radio Emergency Services (ARES) are available to respond to any area to provide emergency communications. The Radio Amateur Civil Emergency Service (RACES) is a public service provided by a reserve (volunteer) communications group within government agencies in times of extraordinary need. Either group can provide valuable support when cellular  radio and courier systems must be used.  phones and landlines become inoperable.  2.1 Warning  (A) In some cases, Town staff members may have advance warning of an impending disaster (i.e. heavy rain producing flooding along the Colorado River). However, generally, there will only be a short time to put out a warning (flash flooding), or  no time at all (train wreck, explosion, etc.)  (B) The Garfield County Emergency Communications Center will alert the appropriate Town officials using telephones, pagers and the other communication tools available to them. The Center is a 24hour a day/7days a week operation that, generally, will receive the first alert of an emergency or impending emergency. Citizens receive information in a number of ways:  National and State Warning Systems messages via radio, the Colorado Crime Information Center (CCIC) terminal or the direct line National Weather Service (NWS) flood warnings and severe weather advisory information, by telephone and radio from the NWS offices. Field observations by Town staff members in their vehicles. Private citizen calls to 911 and other reports received in the Emergency Notification System (commonly called the reverse 9-1-1 system) phone calls to landlines (or to cell phones if citizens have  of the National Warning System (NAWAS).  Communications Center. enrolled at www.garcoyll.org.  (C) The Emergency Alert System (EAS) provides the principal means of disseminating warnings and other emergency information to most people in the general area, limited by the number of people that are tuned to local radio and  television broadcasts.  (D) Uniformed law enforcement personnel are responsible for warning the citizens and for conducting emergency evacuations, if necessary, and providing for security and traffic control measures with the assistance of fire and emergency medical personnel, if available. For some emergencies Burning Mountains Fire Protection District and maintenance vehicles may also be used to warn the  16    citizens. Vehicle mounted public address systems and door-to-door contacts are (E) Call-down lists for notifying key emergency personnel in the Town are maintained int the Communications: Center. The Police Chief maintains in this plan a list of the emergency personnel and support personnel who should be called in the  effective in some cases.  event of a major emergency or disaster. 2.2 Emergency Public Information  (A) The objective of emergency public information is to provide timely, accurate and comprehensive information about an emergency situation to the public and to the news media. Emergency public information can include general information about an incident, including a summary of governmental response actions and the projected duration of the emergency, as well as specific information and instructions regarding street closures, shelter locations, and hazardous areas to (B) Incident Commanders in the field and Emergency Management Director and other officials in the EOC should be prepared to respond to media inquiries or to designate a spokesperson or Public Information Officer (PIO) to handle media relations in their absence. In order to reduce confusion, control rumors and promote public confidence in emergency response efforts a single point of contact will be established for the direct release of disaster related  avoid, or where to call for additional information.  information to the public and the news media.  (C) Ins smaller incidents, a single spokesperson from the primary response agency at the scene should be designated to release information about the incident. In large and protracted disaster events, a single spokesperson, (PIO), should be designated at the ECC or EOC to give media briefings and to approve coordinated news and public information releases. A joint PIO may be established when there is a need to coordinate emergency information from a  large number of agencies and/or political jurisdictions.  (D) During major incidents media information should be coordinated and provided by the Incident Commander (IC) and press releases or other communications will be disseminated by the designated Public Information Officer (PIO) with approval of  the IC.  (E) Itis essential that public information be provided readily to the media. Formal briefings should be announced as needed and at a specific site. This allows media personnel to research sidebar stories and to be at the site for briefings. (F) Consideration should be made with regard to air times for radio and TV (G) The Emergency Alert System (EAS) is a national alerting program available to provide emergency information to citizens on their television and radio sets. It can be activated by the Garfield County Emergency Communications Center. Citizens receive emergency information by a "voice over" on their sets if they are  personnel.  turned on.  17    (H) Emergency information should be provided to Comcast Cable at 945-7292 for posting on public access channel 10. Information may also be disseminated on  the Town Internet web site: www.newcastlecolorado.org  2.3 Damage Assessment Procedures  (A) Although the immediate pressures to respond to a major disaster are overwhelming, the need to begin to document disaster impacts early on in the response effort should not be overlooked. In addition to providing justification for State and Federal assistance, accurate damage assessment figures provide information for incident, public information, and media reports and can help response officials to focus resources where they are most (B) A systematic damage assessment process will help to ensure timely recovery assistance, as well as maximum State and Federal financial disaster assistance (C) A Damage Assessment Team will be assembled under the direction of the Building Official for the purpose of collecting and documenting disaster caused  needed.  in state declared and Presidential declarations of disasters.  damages and related impacts to private property.  (D) Inn muth-jursdictional incidents, damage assessment reports from all jurisdictions should be obtained. In such cases, Garfield County should serve as the coordination group sO that only one report is prepared for State and Federal  release.  2.4 Disaster Declarations  (A) Local disaster or emergency declarations may be necessary in order to fully mobilize the resources of surrounding counties, the State, or the Federal government or to enact temporary restrictions such as curfews or forms of rationing. In most cases, a local declaration is necessary for State or Federal (B) The EOC will request State and Federal disaster assistance from the Colorado Office of Emergency Management (State EOC) at the 24-hour emergency number of 303-279-8855. A sample disaster declaration is found in  emergency: assistance.  the annex oft the EOP plan. 2.5 Jurisdictional Authority  (A) Inr mult-unsdictional disasters, local government units retain control of their own resources and are responsible for approving the use of the resources under their control for emergency purposes. In the event of a request for outside aid from County, State, or Federal governmental agencies, the local authority retains full jurisdiction over the incident unless it determines it is not capable of handling the  situation.  18    (B) In multi-agency activities, however, this authority is generally delegated in a manner acceptable tot the primary entity. Example: During a flood oft the Colorado River, the National Guard might respond to control all access to the flood area. Their commander would be given specific assignments from the IC and they would function within their own infrastructure toi implement these assignments.  2.6 Plan implementation and Maintenance  (A). Responsibilty for the maintenance and regular updates of this plan rests with the (B) Iti is essential that each Town department write their own annexes, which include Standard Operating Procedures for this plan. The annexes will indicate how the department plans to implement its specific assignments. Copies of each annex are to be submitted to the Town Administrator and Department Heads to be (C) Itis also essential that each department brief its staff members on their responsibility under the plan and to make sure they understand how they would fit into the overall management of an emergency situation. The Department Heads will review the plan and study possible changes; they will also have  Town Department Heads.  attached to the basic plan.  training and exercise activities to test the plan.  2.7 Glossary American Red Cross (ARC)  A volunteer organization that works closely with Local, State and Federal governments in preparing for, and responding to, disaster events. All Red Cross assistance to disaster victims is based upon verified disaster-caused need and The sheriff's office for the county in which the Town of New Castle is located. A volunteer search, rescue and emergency service non-profit corporation based in Garfield County. Members are trained to do search and rescue work and to  granted outright from public donations. Garfield County Sheriff's Office (GCSO) Garfield County Search & Rescue (SAR)  support other emergency agencies as requested.  Chief Executive Officer (CEO)  The official or officials given the authority for implementing and administering laws, ordinances and regulations for the community. In Colorado, the Mayor of a political jurisdiction is responsible by State Law for establishing a local emergency management office and a director or coordinator of the office to provide for disaster planning and emergency services. In some cities the Town Administrator is delegated to handle this function at the direction of the Mayor  and the Town Council.  19    Civil Air Patrol (CAP)  An auxiliary of the US Air Force that volunteers its services to conduct emergency service missions mainly using light aircraft for search, rescue and  disaster relief missions.  Colorado Crime Information Center (CCIC)  The computer system with terminals in most law enforcement and emergency communications agencies that is used primarily for law enforcement purposes, but is also part oft the system for warning communities about disasters and  emergencies.  Colorado Search and Rescue Board (CSRB)  The organization in Colorado that coordinates the response of state search and rescue organizations to assist local government during search and rescue  activities. Cooperating Agencies  Organizations supplying assistance other than direct tactical or support functions or resources to an Incident Commander ort to al broader disaster relief effort. i.e.  the National Weather Service.  Colorado Voluntary Organizations Active in Disaster (COVOAD)  The Colorado state chapter of National Voluntary Agencies Active in Disasters (NVOAD) consists of organizations active in disaster response through the state  of Colorado. Damage Assessment  A comprehensive engineering report prepared by a Local/State/Federal team that outlines the scope of work and estimated cost of repairs at each damage site  after a disaster.  Disaster  As statistically rare event that results in widespread damage and destruction, disrupts social and economic conditions and overwhelms local resources and personnel, requiring outside assistance from other jurisdictions and other levels  ofg government. Emergency Alert System (EAS)  The broadcast stations and interconnecting facilities that have been authorized by the Federal Communications Commission to operate in a controlled manner during wartime, national emergencies and major disasters. Int the New Castle Al location from which local centralized emergency management can be performed to coordinate the Town response and support effort following an  area the primary facilities are entrusted to KMTS Radio.  Emergency Coordination Center (ECC)  emergency event.  20    Emergency  As situation resulting from an accident or hazard event that produces serious local impacts and threatens the safety of people and property, but can be effectively  handled with local and normal mutual aid resources.  Emergency Planning  The work int the four areas of preparedness, mitigation, response and recovery involved in the management of an emergency to prepare for any eventuality. An integrated approach to the management of emergency programs and activities including the on-scene management as well as the activation of  Emergency Management  necessary resources and support. Emergency Operations Center (EOC)  Al location from which centralized emergency management can be performed to coordinate the overall jurisdictional response and support effort following a major A concise document that describes the coordinated actions that government will take to protect people and property in the event of a major emergency or  emergency or a disaster incident. Emergency Operations Plan (EOP)  disaster.  Emergency Response Agency  Any organization responding to an emergency, or providing support, whether at the scene of the incident or in an emergency operations center. Although the term usually refers to law enforcement, fire and EMS agencies all elements of government and numerous non-governmental units may be mobilized during  disaster response.  Floodplain  The lowland areas historically subject toi flooding. The base floodplain, or 100- year floodplain is the regulatory floodplain under the National Flood Insurance Program. This is the area subject to a one percent chance of flooding in any  given year. Hazard Mitigation  The policies, practices and measures implemented to save lives, protect property and reduce economic losses and social disruptions caused by disasters. Hazard Mitigation techniques are designed to reduce hazard related losses by avoiding  hazards or by minimizing their effects.  Incident Action Plan (IAP)  An ICS term referring to the plan that reflects the overall incident strategy and specific tactical actions along with supporting information (i.e. traffic plan, communications plan, safety plan, maps, evacuation areas, etc.)  Incident Commander (IC) field response level.  The individual responsible for the command of all emergency functions at the  21    Incident Command Post (ICP)  The location where primary command activities are conducted (often referred to as the Command Post---CP) The ICP is located within the outer perimeter in an area free from danger and confusion and, whenever possible, has the equipment necessary to communicate with the ECC or EOC, communications centers,  staging areas and other field locations.  Incident Command System (ICS)  A standardized on-scene Emergency Management System specifically designed to allow its users to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents without being constrained byj jurisdictional boundaries. ICS is the combination of facilities, equipment, personnel, procedures and communications operating within a common organizational structure, with command responsibility for the management of resources to effectively accomplish identified incident objectives.  Joint Public Information Center (JPIC)  An information center where news media and involved response agencies can exchange information regarding emergency response activities. Al location for Public Information Officers from different agencies to coordinate information and  prepare. joint media releases. Multi-Agency Coordination Center (MACC)  The Center that is housed with the South Metro Fire & Rescue in Centennial, CO offers the ability for state, federal, and local agencies to come together in a central location to coordinate the response to emergencies and disasters  throughout the state.  Media Center  Al location for news media members to gather during protracted incidents and to obtain official updates on the status of response and relief efforts. A facility where informational briefings can be provided to the media away from the scene and  outside of the ECC or EOC. MultiJunsdictional Incident  An incident requiring action from multiple agencies that have a statutory  responsibility for incident response and recovery.  Mutual Aid Agreement  A written agreement between agencies and/or jurisdictions in which they agree to assist one another, upon request, by furnishing personnel and equipment. The system which provides for a consistent nationwide approach for Federal, State, and local governments to work effectively and efficiently together to prepare for, respond to, and recover from domestic incidents, regardless of  National Incident Management System (NIMS)  cause, size, or complexity.  22    Nongovernmental Organizations (NGOs)  They are non-profit entities with an association that is based on interests of its members, individuals, or institutions and that is not created by government, but may work cooperatively with government. Examples of NGOS include faith-based charity organizations and the American Red Cross. Local government may call  upon NGOS to assist in emergency incidents /disasters.  Office of Emergency Management (OEM)  The state office within the Department of Local Affairs that is tasked with the responsibility of coordinating State and Federal response in support of local  operations.  Public Information Officer (PIO)  The individual at the field level or at the ECC or EOC that has been delegated the authority to prepare public information releases and to interact with the news  media. Relocation Site  Asite, generally a facility, that is selected as a location for citizens and workers removed from an incident site as a precaution. Such sites must be staffed with Town personnel and have communications facilities to enable persons at the site  tol be kept abreast of developments.  Resources  Emergency resources are the personnel, equipment and materials available, or potentially available, for use in responding to emergency situations or disaster events. (from public, private, military and volunteer sources.) while awaiting tactical assignments at the incident site.  Staging Area  The location(s) where emergency response resources are temporarily located  State Emergency Operations Plan (SEOP)  The State-level Plan that defines the staffing responsibilities and coordination methods of Colorado state government agencies during emergencies or disasters, including procedures for committing State, Federal and Military resources to supplement local response and recovery efforts.  Unified Command  An ICS procedure for ensuring a coordinated multi-agency incident response which allows all agencies with geographical, legal or functional responsibilities to establish a common set of incident objectives and planning strategies. This is accomplished without abdicating agency authority, responsibility or  accountability.  23