Dale County Commission Commission Meeting Minutes- June 26, 2018 The Dale County Commission convened in a regular session Tuesday, June 26, 2018. The following members were present: Chairman Mark Blankenship; District One Commissioner Chris Carroll; District Two Commissioner Steve McKinnon; District Three Commissioner Charles W. Gary; and District Four Commissioner Frankie Wilson. Chairman Blankenship called the meeting to order at 11:00 am. Commissioner McKinnon opened with the Pledge of Allegiance. Commissioner Wilson followed with prayer. APPROVED = MEMORANDUM OF WARRANTS Commissioner Wilson made a motion to approve the following Memorandum of Warrants: Payroll check numbers 154473-154476. Payroll direct deposit numbers 27683-27814. Accounts Payable check numbers 80278-80480. Commissioner McKinnon seconded the motion, all voted aye. Motion carried. APPROVED - MINUTES Commissioner Carroll made a motion to approve the Minutes of the Commission Commissioner McKinnon seconded the motion, all voted aye. Motion carried Meeting on June 12, 2018. APPROVED - ADVERTISEMENT Commissioner Carroll made a motion to approve Dale County Commission purchasing Commissioner McKinnon seconded the motion, all voted aye. Motion carried. an ad for Alabama Pro-Rodeo Classic - $400.00. Dale County Commission Commission Meeting Minutes - June 26, 2018 Page2of3 APPROVED -JAIL AD VALOREM - Painting Jail Showers Commissioner McKinnon made a motion to approve the cleaning and painting of the Jail showers by Commercial Coatings. Ten showers, $600 each, for a total of $6,000.00 to be expended from the Jail Ad Valorem funds. Commissioner Wilson seconded the motion, all voted aye. Motion carried. APPROVED - CO.RD. 25AND ' 112-N MAINTENANCE Commissioner Gary made a motion to approve Phillips Striping Co. LLC to do striping Commissioner Wilson seconded the motion, all voted aye. Motion carried. work on County Road 25. See Exhibit #1. APPROVED - CO. RD. 350 - MAINTENANCE Commissioner Gary made a motion to approve accepting County Road 350 for Commissioner Wilson seconded the motion, all voted aye. Motion carried. maintenance by the Dale County Commission. APPROVED - PERSONNEL Commissioner McKinnon made a motion to approve the following: 1. Alan K. Chambers - New Hire - Correctional Officer 2. Brandon Sanders - New Hire - Deputy Sheriff 3. Bryce Woodham - Graduated Certified Deputy Commissioner Wilson seconded the motion, all voted aye. Motion carried. APPROVED - JAIL MANAGEMENT SOFTWARE Commissioner McKinnon made a motion to approve a three (3) year contract with Southern Software for Jail managementreport software with $50,302.00 of the funding by the Sheriff's discretionary funds. See Exhibit #2. Commissioner Carroll seconded the motion, all voted aye. Motion carried. Dale County Commission Commission Meeting Minutes - June 26, 2018 Page3of3 APPROVED = PISTOL PERMIT PAYMENT SYSTEM Commissioner Carroll made a motion to approve a three (3) year contract with Permitium Sales Agreement automating the Alabama Pistol Permit application and Commissioner McKinnon seconded the motion, all voted aye. Motion carried payment process at no cost to the County. See Exhibit #3. TABLED - Act #2018-563 - BONUS FOR RETIREES Commissioner McKinnon made a motion to table the one-time bonus for County retirees authorized by Act #2018-563. Commissioner Carroll seconded the motion, all voted aye. Motion carried. ANNOUNCEMENT - NEXT REGULAR MEETING Chairman Blankenship announced that the next regular meeting of the Dale County Commission will be Tuesday July 10, 2018 at 10:00 a.m. ADJOURNMENT: CONFIRMATORY STATEMENT Commission Chairman Blankenship made a motion to adjourn the meeting. Commissioner McKinnon seconded the motion. All voted aye. Motion carried. Iti is hereby ordered the foregoing documents, resolutions, etc., be duly confirmed and entered into the minutes of the Dale County Commission as its official actions. Mark Blankenship, Commission Chairman EXHIBIT #1 Phillips Striping Co, LLC 1102 Hinton Waters Ave Midland City, AL 36350 334-796-7243 Re: Çounty Rd 25 & 112 Thermo 2042 square feet of lines, this includes the double yellows, dotted whites, solid white edge lines, center hash lines $9189.00 $6 625.00 $1 150.00 $375.00 5arrows 5shark teeth 3ONLY Total $10339.00 Any questions please feel free to call Brent 334-791-4775 Thanks Kim Kim Spear Phillips Striping Co 334-796-7243 COU Commission Chairman Mark Blankenship Commissioners Chis Corroll Steve McKinnon District2 Charles W. Gary District3 Frankie Wilson District4 County Administrator Cheryl Ganey EXHIBIT #2 Districti IS June 21, 2018 Re: Southern Software Contract June 26, 2018 to June 26, 2021 The total cost of the above referenced contract is $71,152.00 and the breakdown of what fund will pay and when is as follows: Fiscal Year 2017/2018 Due upon signing of the contract- $31,751.00. $31,751.00 paid by Sheriff's discretionary funds. Fiscal Year 2018/2019 Due one year after signing of the contract- $31,751.00. $13,200.00 paid by the Commission under Sheriff's department. $18,551.00 paid by the Sheriff's discretionaryfunds. Fiscal Year 2019/2020 Due for support in 3rd year- $7,650.00. $7,650.00 paid by the Commission under Sherifi's department. nhk Chairman, Mark Blankenship zlglie Sheriff 7/l - WE Date Date Terh of Condoet: Juse 26,2018 Junc 262R1 CONTRACT This contract (the "Contract") made and entered into this 2Lday of JLNe 2018 by and between SOUTHERN SOFTWARE, a North Carolina Based Corporation with its principal place of business at 150 Perry Drive, Southern Pines, North Carolina 28387 (the "Seller"), and Dale County Commission (Dale County Sheriff's Office), 113 W. Reynolds Street, Ozark, AL 36360 (the "Buyer"). WITNESSETH WHEREAS, the Seller is in the business of producing computer software and providing the AND WHEREAS, the Buyer has contracted to buy and the Seller has agreed to sell software licenses together with the hardware and installation hereinafter described. NOW THEREFORE, in consideration of the terms and conditions hereinafter provided the parties hereto, intending to be legally bound, agree as follows: 1. DESCRIPTION OF GOODS AND SERVICES. The Buyer has contracted to purchase from the Seller and the Seller has agreed to sell, and does hereby sell to the Buyer a non-exclusive, perpetual license, with installation, for the computer software more particularly described in Schedule 1 attached hereto and herein incorporated by 2. PURCHASE PRICE. The purchase price of the computer software licenses, hardware (ifany) and related installation being acquired as described in Section 1 above is attached hereto on Schedule 2. Terms of payment are set forth on Schedule 6 also attached hereto. Schedule 2 and Schedule 6 are herein incorporated by reference. 3. INSTALLATION. The commencement and completion date for the installation of the software licenses, hardware and related installation described in Section 1 above is more particularly described on Schedule 3 attached hereto and herein incorporated by 4. WARRANTIES. The warranties being provided to Buyer by Seller or by third parties through the Seller regarding the software licenses, hardware and related installation are more particularly described on Schedule 4 attached hereto and herein incorporated by reference. Buyer acknowledges that except for the warranties set forth on Schedule 4, the Seller makes no warranties expressed or implied regarding the computer hardware or software licenses described herein as same relates to its fitness for the intended uses or for the intended service. NOTWITHSTANDING ANY OTHER PROVISION OF THIS CONTRACT (INCLUDING, BUT NOT LIMITED TO THE INDEMNITIES SET FORTH IN THIS CONTRACT), Seller's liability to Buyer or any party claiming damages or losses through Buyer, to the extent that Seller shall be liable to Buyer for damages or losses pursuant to this Contract, such damages or losses shall be the aggregate amount of hardware and installation incident to the use of such software; reference reference. fees and charges actually collected and received by Southern Software for services provided in the twelve-(12)-month period immediately preceding the date on which Southern Software is notified of any claim of liability. Seller, however, agrees to maintain general liability insurance with limits of not less than $1,000,000.00 and to take action to notify buyer of change in said coverage and to provide proof of said 5. TRAINING SESSIONS. The Seller's obligation, if any, to provide training to the Buyer's designated personnel and the times for such training sessions, if any, are set forth on Schedule 5 attached hereto and herein incorporated by reference. 6. SUPPORT. Attached hereto and made a part hereof is Schedule 7, Commencement of Support (please review support agreements for information regarding support coverage upon renewal of each policy term. coverage) 7. FORCE MAJEURE. The Seller shall not be required to perform any term, condition or covenant of this Contract SO long as such performance is delayed or prevented by force majeure, which shall mean act of God, strikes, lockouts, material or labor restrictions by 8. CAPTIONS. The underscored captions to the sections contained in this Contract are in no way to be used in construing, interpreting, expanding or limiting any provisions 9. NOTICES AND ADDRESSES. Any notice, approval or other communication required or permitted hereunder shall be in writing and (1) delivered personally with receipt acknowledged, or (2) sent by certified mail or overnight delivery, return receipt any government authority, civil riot or floods. contained herein. requested, postage prepaid and addressed as shown below. All notices personaly delivered shall be deemed delivered on the date of delivery. All notices forwarded by mail or overnight delivery shall be deemed received on a date seven (7) days (excluding Sundays and holidays) immediately following the date of deposit in the U.S. Mail or delivery to the overnight courier with receipt acknowledged provided, however, the return receipt, indicating the date upon which all notices were received, shall be prima facie evidence that such notices were received on the date on the return receipt. Ift to Seller: Iftol Buyer: Southern Software, Inc 150 Perry Drive Southern Pines, NC 28387 Dale County Commission (Dale County Sheriff's Office) Attn: Chief Deputy Mason Bynum 113 W. Reynolds Street (36360) PO Box 279 (36361) 2 Ozark, AL (334)744-2335 mbynum@daleso.com Phone: E-mail: The addresses may be changed by giving notice of such change in the manner provided herein for giving notice. Unless and until such written notice is received, the last address and the last addressee given shall be deemed to continue in effect for all purposes. 10. MISCELLANEOUS. Words of gender or singular/plural shall be construed to fit the context. This Contract shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns. The Contract shall be construed under and in accordance with the laws of the State of Alabama. In case any one or more of the provisions contained in this Contract shall be held to be illegal, such illegality shall not affect any other provisions thereof and this Contract shall be construed as if such illegal provision had never been contained herein. This Contract constitutes the sole and only agreement of the parties hereto and supersedes any prior understandings, or written or oral contracts between the parties regarding the subject matter. This Contract may not be amended except in writing executed by all parties. 11. THIRD PARTY ACQUISITION OF SOFTWARE. The Seller shall notify the procuring agency in writing should the intellectual property, associated business, or all of its assets be acquired by a third party. The Seller further agrees that the contract's terms and conditions, including any and all license rights and related services, shall not be affected by the acquisition. 12. LIMITATION OF LIABILITY. Buyer agrees and acknowledges that, under no circumstances, shall Seller or its subcontractors be liable for (a) third party claims against Buyer for damages, (b) special, punitive, indirect, lost profits or savings, lost or corrupted data or software, incidental or consequential damages of any type including, but not limited to, products or systems being unavailable for use, whether direct, indirect or otherwise, arising out of or in connection with this Agreement, the Licensed Products, the Purchased Hardware or the Technical Supported Service or arising out of the results or operation of any system resulting from implementation of any recommended plan or design, even if Seller or its subcontractors have been advised of the possibility of the damage and even if Buyer asserts or establishes a failure of essential purpose of any limited remedy provided in this Agreement. Further, under no circumstances, will Seller be liable to Buyer for any amount in excess of the fees and charges actually collected and received by Seller for services provided in the twelve- (12)-month period immediately preceding the date on which Seller is notified of any claim of liability. This limitation of liability applies to all types of legal theories including, but not limited to, contract, tort (including negligence), professional liability, product liability, and warranty. 3 13. INDEMNIFICATION. Seller shall indemnify, defend and hold Buyer harmless from and against all damages and costs finally awarded for any infringement of a valid United States patent, trademark, trade secret, copyright or other intellectual property right of a third party in any suit based upon the proper use by Buyer of the System under the license by Seller granted hereunder. In such event, Buyer shall promptly notify Seller of any alleged infringement of which Buyer becomes aware and shall provide to Seller reasonable assistance in the defense of such any alleged infringement. In the event of an infringement claim against Buyer with respect to the System or in the event Seller believes such claim is likely, Seller shall have the option at its expense to (1) modify or replace the System sO thati iti is non-infringing or (i) obtain for Buyer a right to continue accessing the System at no additional cost to Buyer. If neither of the foregoing alternatives is commercially practicable, Seller shall have the right to require the Buyer to return the System and any portions thereof that are the subject of the alleged infringement and the license granted to Buyer shall terminate with no continuing obligation or liability of Seller except that Buyer shall be entitled to a prompt refund of any fees paid to Seller for any such System or parts thereof including hardware and software licenses. 4 Verm ofatct Jlse 22R4Tgaa IN WITNESS WHEREOF, the parties have executed this contract in their appropriate capacities the day and year first above written. (COMPANY SEAL) SOUTHERN SOFTWARE, INC By: CEO ATTEST: President NORTH CAROLINA MOORE COUNTY I,aN Notary Public of the County and State aforesaid, certify that John Roscoe, personally came before me this day and acknowledged that he is President of SOUTHERN SOFTWARE, a North Carolina, Based Corporation and that by authority duly given and as the act of the company, the foregoing instrument was signed in its name and sealed with its company seal by its CEO and attested by John Roscoe as its President. Witness my hand and official stamp or seal, this day of 2018. Notary Public My Commission Expires: 5 Term ofodtJink 24,20/8 7J2/,202/ DALE COUNTY COMMISSION By: ) M Title: Chaia ALABAMA Dak COUNTY The foregoing instrument was ackpowledged before me of, Juse 2018, behalf of the 1% QIAE Bhaile hp, as on - - Sich kars Notary Public Cylby My Commission Expires: 06012 6 SCHEDULE1 DESCRIPTION OF GOODS AND SERVICES Records Management System (RMS) ncidentinvestigation Arrest Citation Case Management Accident Evidence/Stored Property Ordinance Criminal Papers (Warrants) Officer Activity Log Victim Assistance RMS additional Licenses (Concurrent) RMS client application 1(1 license) 9 1 1 1 1 1 1 Ops View Data Sharing Network Bar Coding Equipment HandHeld for Inventory of Evidence Signature Pad for RMS Evidence Jail Management System (JMS) Inmate Booking Inmate Management Commissary Management Reports JMS additional Licenses (Concurrent) JMS client application Detention Center Network (DCN) 2 1 Web Based Jail Visitation (A dedicated Windows Server 2012 or higher web server that is separate from your database server must be installed and maintained by IT staff at the customer site to support this app. Ap physical server is not required; a dedicated virtual server is adequate. In addition, a HTTPS certificate must be purchased and maintained for the domain on which DCN will run. We provide the web application but thei infrastructure must be supplied and supported by the customer. Further requirements and clarifications can be found at: s/npurcemgludt) Signature Pads 2 1 1 Biometric Scanning Software Biometric Scanners 7 Project management and Training Installation of Software and listed Hardware Manage all aspects of project Administrative training session User training Support & Maintenance RMS Support 8:30-5: M-F 1 2Years Ops View Support 8:30-5: M-FJMS Support 8:30-5. M-F Biometric Scanning Software Support 8:30-5. M-F Detention Center Network 8:30-5, M-F 8 SCHEDULE: 2 PURCHASE PRICE RECORDS MANAGEMENT SYSTEM (RMS) FOR SHERIFF'S OFFICES RMS Base with 1 License SHERIFF RECORDS MANAGEMENT SOFTWARE INCLUDES: Qty 1 9 1 1 1 1 Qty 1 INCIDENT, ARREST AND CITATION REPORTING IN ACCORDANCE (CONCURRENT LICENSING FOR WORKSTATIONS ORL LAPTOPS ON NETWORK EITHER HARDWIRED OR THROUGH VPN CONNECTION) WITHSTATE SPECIFICATIONS. RMS Additional Licenses ADDITIONAL RMS LICENSE(S) Data Sharing Network DATA SHARING NETWORK (WEB BASED) FREE Bar Coding Equipment BARCODE PRINTER, LASER SCANNER, CASE OF BAR CODE LABELS, CASE OF BARCODE THERMAL TRANSFER RIBBON, PRINTER CABLE. DOLPHIN 6110 HANDHELD UNITF FORI INVENTORVEVIDENCE WITH HandHeld Unit for Evidence Evidence CAD Ops View CONNECTION CABLE Signature Pad for RMS TOPAZ SIGNATURE GEM1 1X5 Stand-alone map viewer application for displaying near-realtime AVLunits and CAD calls for service. Thei interface is designed for large monitor display with limitedi interactivity, such asa situational monitoring display. NOTE: ASSUMES USE OF OZARK-DALE COUNTY 911 DATABASE. PERMISSION FROM AND CONNECTMITY TO911 IS THE RESPONSIBILITY OF DALE COUNTY. JAIL MANAGEMENT SYSTEM (JMS) Qty 1 2 1 2 1 1 Total Software: Discount: JMS Base Includes one JAIL MANAGEMENTSOFWAE I INCLUDES INMATE BOOKING, License INMATE MANAGEMENT, COMMISAAYMAMGEMENL INMATE REPORTS, AND. JAIL REPORTS (CONCURRENT LICENSING) WEB BASED. JAIL VISITATION TOPAZ SIGNATURE GEM1 1X5 BIOMETRIC. SCANNING SOFTWARE JMS Additional Licenses ADDITIONAL. JMS LICENSE(S) FREE - Detention Center Network (DCN) Signature Pad Biometric Scanning Software Biometric Scanners BIOMETRIC FINGERPRINT: SCANNERS (WO PRINT) $56,125.00 $14,393.00 Total Software After Discount: $41,732.00 9 PROJECT MANAGEMENT Project Management Fee INSTALLATION, TRAINING AND AF PROJECT MANAGER, TRAINING: INCLUDES1S SESSION OF SETUP & MAINTENANCE TRAINING EACH FOR RMS AND. JMS (UP1 TO 5F PEOPLE), 1SESSION OF USER TRAINING. FORI RMS (UP1 TO 10PEOPLE PER SESSION) ANDISESSION OF USER TRAINING FOR. JMS (UPTO 10F PEOPLE PER SESSION). IF ADDITIONAL! SESSIONS OF TRAINING ARE REQUIRED PLEASE REQUESTAN UPDATED PROPOSAL Total Project Management: $6,470.00 YEARLY SUPPORT RMS Support Additional Licenses Ops View Support JMS Support Additional Licenses Biometric Scanning Software Support DCN 8:30-5, M-F RMS ANNUAL SUPPORTI FEE COVERS VELEPHONE AND REMOTE SUPPORT, THIS INCLUDES REGULAR PROGRAM SUPPORTFOR, ADDITIONAL RMS LICENSE(S) SUPPORTFOR OPS VIEW (8:30-5; M-F) 2 YEARS 2 YEARS 2 YEARS 2 YEARS 2 YEARS 2 YEARS 2 YEARS UPDATES. 8:30-5, M-F. JMS ANNUAL SUPPORTFEE COVERS TELEPHONE AND REMOTE SUPPORT. THIS INCLUDES REGULAR PROGRAM SUPPORTFOR ADDITIONAL JMS LICENSE(S) UPDATES. 8:30-5, M-F SUPPORTFOR BIOMETRIC: SCANNING SOFTWARE SUPPORTFOR DCN( (8:30-5;M-F) Total Support: $15,300.00 TOTAL INVESTMENT (STATE TAX AND SHIPPING NOT INCLUDED) $63,502.00 NOTE: MICROSOFTO SQL SERVER 2008" R2 ORI HIGHER IS REQUIRED (2012 OR HIGHER: IS PREFERRED). NOTE: PROPOSAL DOES NOTI INCLUDE PROVISIONS FOR DATA CONVERSION, DATA IMPORT, OR FIELDI MAPPING *Ad dedicated Windows Server 2012 orl higher web: server thati iss separate fromy youre database server must bei installed and maintained by ms staff att the customer: site to support this app. Ap physical serveri is not required; a dedicated virtual serveris adequate. In addition, al HTIPS certificate must be purchased and maintained for the domain on which DCN will run. We provide the web application but the infrastructure must be: supplied and supported by the customer. Further requirements and clarifications can be found at: tpw/hyuncompeluate. Southern. Software'sRMS &. JMS includes (30) days of free support, including all updates. Management feesi include training, installation, and project management. Southern Software willi install its software products only on computer configurations compatible with these products. Hardware specifications: are available upon request. 10 SCHEDULE3 SCHEDULE OF INSTALLATION/TERMS AND CONDITIONS Installation to commence on or about when both parties mutually agree on a date. Pre-Installation responsibilities are as follows: Southern Software Responsibilities: 1. Load, configure and test all products on the appropriate machines codes necessary to begin implementation of all software products 3. Provide qualified training personnel for applicable software 2. Train appropriate administrative staff ini the entry of agency specific information and 11 SCHEDULE4 WARRANTIES Southern Software warrants all software products delivered and installed to function as demonstrated and publicized in Schedule 1, Description of Goods and Services, attached hereto. Southern Software warrants the system free of defects in materials and workmanship for a period of 1-year commencing on the date of acceptance. Southern Software only warrants the product written by Southern Software, Inc. Platforms on which RMS, JMS and associated programs are written and warranted by their respective manufacturers and thereby any manufacturer's "Standard Commercial Warranty" shall apply. Southern Software does not warranty that the operation of a product will be uninterrupted or error free or that each defect in a product program be corrected, This warranty is voided if customer alters or misuses product in any way ori in any way modifies the original software provided. Customer understands and acknowledges that the RMS and JMS associated products are mission critical, networked systems and are to be operated on exclusive network without any other customer installed applications. Any malfunction caused by customer-loaded applications within this network shall be the Operation and functionality, delivery and installation on all described software products in Schedule 1, Description of Goods and Services, attached hereto is dependent solely upon information and specifications furnished to Southern Software by customer. Any exceptions or modifications toi this information may affect the terms and conditions of this unless it affects the operation or proper functioning of the system. responsibility of the customer. Contract. 12 SCHEDULE5 TRAINING SESSIONS Dates for training to be determined. For a more effective training session, we recommend that the training site have a classroom with computers available. For example, a community college computer lab or university. The site is to be agreed upon before training begins. The success of this project depends on how well this phase of the contract is implemented. Every Southern Software may supply training computers if necessary. Please inquire effort should be made to locate an adequate training site. with Project Manager. 13 SCHEDULE6 PAYMENT SCHEDULE 50% DUE UPON SIGNING OF CONTRACT (NOTE: NO PROJECT MANAGEMENT NCLUDING SCHEDULING OF THIS PROJECT WILL BEGIN UNTIL THIS PAYMENT IS RECEIVED) = $31,751.00 50% DUE ONE YEAR AFTER SIGNING OF CONTRACT = $ : 31,751.00 14 SCHEDULE7 COMMENCEMENT OF SUPPORT Support period will begin after Go Live. The anniversary date for payment of the support fees will coincide with the date of Go Live. Support fees are billed and due at the beginning of the support period. Copies of Support Agreements are attached. Third Year Support will be $7,650.00. Support thereafter not to exceed average increase of 2%. Please note, if additional software is purchased there will be additional support cost. This will be apparent on the proposal for additional software. SUPPORT FEES DESCRIPTION Each $3,700.00 $250.00 $2,250.00 $600.00 $850.00 Total $7,400.00 $500.00 $4,500.00 $1,200.00 $1,700.00 $ 15,300.00 2 RMS ANNUAL SUPPORT - 8:30-5; M-F 2 OPS VIEW ANNUAL SUPPORT- 8:30-5; M-F 2 JMS ANNUAL SUPPORT - 8:30-5; M-F Years Years Years 2 BIOMETRIC SCANNING SOFTWARE ANNUAL SUPPORT Years - 8:30-5; M-F 2 DCN ANNUAL SUPPORT - 8:30-5; M-F Years TOTAL PRICE 15 SOUTHERN SOFTWARE'S ANNUAL SOFTWARE SUPPORT AGREEMENT Records Management System (RMS), Ops View, Jail Management System (JMS), Biometric Scanning Software, Detention Center Network (DCN) 8:30 a.m., EST to 5:00 p.m., EST RMS, Ops View, JMS, Biometric Scanning Software, and DCN. This Software Support Agreement covers support from 8:30 a.m. to 5:00 p.m., EST, Monday through Friday. Problem Resolution Southern Software will provide customer software support for the operation of RMS, Ops View,JMS, Biometric Scanning Software, and DCN, from 8:30a a.m. to 5:00 p.m., EST, Monday through Friday. This Agreement does not constitute a warranty but provides for mission critical problem resolutions and non- mission critical problem resolutions ofr repeatable errors during normal business hours, EST. Southern Software cannot warrant the product will operate free of problems in perpetuity. Southern Software does not warrant third party software applications used in programs provided to customers, i.e., Microsofte Word. The purpose oft this Agreement is to provide the necessary technical assistance to ensure at timely problem resolution. and to minimize down time. Mission critical is defined as' "any problem that renders the entire For problems covered under this Agreement, Southern Software will provide the following: system unstable or inoperable". Telephone response within five hours of notification of the problem. During this initial response, support personnel will determine the nature of the problem and severity. An attempt to resolve the problem will be Ift this is unsuccessful or the severity too great, then Southern Software will escalate to al Level 2 response. A Level 2 response involves a support technician connecting remotely to the customer's network using industry standard secure remote diagnostic methods to attempt to resolve the problem. If the problem is unable to be detected or resolved with al Level 2 response, then at technician will be scheduled for an onsite visit. There is no cost tot the customer for the onsite visit as long as the problem is with a Southern Software product or equipment covered by a Southern Software support contract and as long The user understands support staff may provide a temporary fix. Al permanent fix will be provided at al later made by giving instructions to the customer. as the problem is not due to a virus or negligent actions/treatment. date. Program Updates will be performed. Third Party such upgrade. Southern Software will provide program updates to support customers as new updates, fixes and features are added. Updates willl be made universally to all supported customers at one time. No custom programming If, at any time, an update of a third party's software is required, Southern Software will not incur the cost of 16 System Administrator The customer agrees to have a designated administrator (primary contact for support and update issues). It is highly desirable that the administrator be knowledgeable in networking and' Windows@ operating systems. The customer understands that iti is the customer's responsibility to ensure datal backups are being made Data Backup Statement daily and verified for accuracy. Virus Statement The customer agrees tol have virus protection software loaded on each machine and agrees to updatei it weekly. (Southern Software recommends updating your virus protection software on each machine daily.) This support contract does not cover assistance in the recovery of damage caused by viruses. Southern Software will charge a fee for virus recovery assistance. Items not covered under this annual support agreement- Installation and setup of new equipment, Transferring of data. Moving equipment from one site to another. On-site Installtion/reinstallatstalationofSauthem, Software products orinstallation/relstallationof third parvysofwareproducH, Virus damage/recoveryrepairwork. Recovery/repairworkrelated to natural disasters such as lightning, floods, etc.. Rephacementofaqupment that is out of warranty. Costofupgrades to third party software including but not limited to Microsoftw products (ie. Office, SQL, etc.), Anti-virus software, remote connectivity products, etc. or costofu updatesto operating systems. Data Conversions. On-site Training. Interfaces with third party products. Data loss due to drive crashes, machine failures, etc. Installation,Tralning. and Data Conversions for Software Re-architecture. Benefits The Software Support Agreement only covers software developed by Southern Software. 17 (Benefits continued) Toll-free telephone support, Monday through Friday, 8:30 a.m. to 5:00 p.m., EST 24-hour fax availability Software Updates Remote System Support Annual User's Conference Free hardware/network. assessments for upgrades. Free follow-up/new employee training at Southern Software's office. Free web training. System Access/Customer Responsibility The customer agrees to provide a dedicated computer capable of remote access for support purposes. The computer designated for remote connectivity shall allow access to all computers on the network requiring This Annual Software Support Agreement provides coverage beginning thirty days after the "go live" date. Support coverage is free during the first thirty days beginning on the "go support. live" date. 2) Years RMS Annual Support CONTRACT) 2Years Ops View Annual Support THIS CONTRACT) 2Years JMS Annual Support CONTRACT) $7,400.00 (one year = $3,700.00) (INCLUDED IN THIS $500.00 (one year = $250.00) (INCLUDED IN $4,500.00 (one year = $2,250.00) (INCLUDED IN THIS 2 Years Biometric Scanning Software Annual Support $600.00) (INCLUDED IN THIS CONTRACT) 2 Years JMS Annual Support CONTRACT) $1,200.00 (one year = $1,700.00 (one year = $850.00) (INCLUDED IN THIS Important- Support Renewal Clause DALE COUNTY COMMISSION.AL Name of Department Alapse in support renewal will require that all outstanding support balances be paid in full priorto reinstatement of support. Support fees are non-refundable. 18 Southern Software's Data Sharing System Security Addendum Ihereby agree and acknowledge that: Any information transmitted or received ("Criminal History") via Southern Software's Data Sharing System (a) is confidential and for official use only by authorized personnel and (b) shall be used solely for the purpose(s) for which it was requested and shall notl be reproduced Data Sharing System is to be used for authorized law enforcement and criminal justice All Data Sharing System users are, as agency head, under my direct management control and are subject to all applicable laws and regulations regarding dissemination of Criminal Criminal History, by its very nature, is sensitive and has potential for great harm ifr misused; Access to Criminal History via Data Sharing System is therefore limited to the stated purpose(s) for which the government agency in which I serve entered into the contract Misuse of Data Sharing System- -by, among other things, accessing it without authorization; accessing it by exceeding authorization; accessing it for an improper purpose; using, disseminating or re-disseminating information received therefrom for a purpose other than that anticipated by the contract incorporating this Security Addendum- may subject me to Accessing Data Sharing System for an appropriate purpose and then using, disseminating or re-disseminating Criminal History for unauthorized purpose(s) also constitutes misuse that may subject me to administrative, employment, civil, and criminal penalties; and Dale County Sheriff's Office, AL ("Agency") shall indemnify, defend, and hold Southern Software, Inc.-and its officers, directors, stockholders, employees, and contractors--harless from and against all claims, demands, lawsuits, causes of action, penalties, fines, administrative law actions and orders, and expenses thereof-including, but not limited to, a reasonable fee for the service ofattorneys employed for any purpose related hereto--resultant from or related to all acts, matters, and transactions undertaken by Agency in violation oft the for secondary dissemination to any other entity or agency; purposes only; History; incorporating this Security Addendum; administrative, employment, civil, and criminal penalties; contract incorporating this Security Addendum. Jink222 2,2018 7 Term of ChaetJEnk Signature ofLaw Enforcement Agency Head Date Organization and' Title 19 Data Sharing System Field Exclusions The following fields are listed for your exclusion from the Data Sharing System. Please be aware that this is not a complete list ofall fields that are shared but rather a list ofi fields that are questionable. The vast majority of participants chose to exclude nothing. Any field that you circle below will NOTI be visible to any users on the system searching your data. Please circle any field you do NOT want to display to other agencies. Incident Details Offender Home Address Home Phone # Date of Birth Drivers License # Victim Home Address Home Phone # Date of] Birth Others Involved Home Address Home Phone # Date of] Birth Officer Rank Division Email Cell Pager Misc. Narrative (Notes) Name Details Emplovment Employer Address # Citation Details Person Home Address VIN Date ofl Birth Drivers License # Residence Person # Vehicle License Plate # Misc. Narrative (Notes) Home. Address Drivers License Employer Phone Home Phone # Arrest Details Arrestee Home Address Trial Date Home Phone # Date of Birth Drivers License # Pawn Details Person Home Address Date of] Birth Drivers License # Vehicle Details Vehicle VIN License Plate # Offender Home Address Homel Phone Date of] Birth Agency: Name: Title: Signed: Date: Offense Misc. Narrative (Notes) Owner Home. Address Date of Birth Misc. Notes Criminal Paper Details Misc. Notes # Full-time sworn officers: SOUTHERN SOFTWARE, INC. an employee-owned company 20 EXHIBIT #3 Permitium .com Permitium Sales Agreement Automating the Alabama Pistol Permit Application and Payment Process Account Dale County Commission (Dale County Sheriff'soffice) 13 West Reynolds Street Ozark, AL 36360 (334)774-2335 Term of Contract: June 26, 2018 to. June 26, 2021 Overview Permitium develops, maintains and hosts PermitDirector, an online pistol permit application, payment and processing system. At zero cost to the Sheriff, Permitium configures PermitDirector to meet the Sheriff's unique requirements and provides training and ongoing support. The Sheriff continues to collect the entire permit fee. Permitium collects a convenience fee for each credit and debit card transaction. This fee is in addition to the credit card servicer's fee which is passed on to the applicant at the negotiated rate in affect at the time the transaction takes place. Benefits 4 Zero costs associated with software implementation, support and training Offers convenient web-based self-service process to the public Minimizes inbound status update calls via communications platform Simplifies revenue balancing via online real-time reports Reduces cash handling through the use of credit and debit cards Supports process compliance through an automated audit trail 100% hosted (Saas) solution; requires virtually no IT support Web pages customized as determined by the Sheriff Configurable workflow to automate the fulfillment process Automated proactive email, voice and text notifications Automated archiving of decisions and communications for audit purposes Secure Online Paymentsupportings Credit, Debit transactions Solution Components Permitium www. permitium.com 301 McCullough Drive, 4th Floor Charlotte, NC 28262 Page 1 Implementation Plan Configure the initial instance of Permitium solution (i.e., the standard web pages), based on Refine the new Permitium solution through an iterative process based on input received Test the Permitium solution, revise as needed and prepare it for production. Provide ongoing support, hosting and management oft the Permitium Solution. the Sheriff's current pistol permit process. from the Sherriff's staff during the testing phase. Provide training for the Sheriff's staff as needed. Contacts Permitium Account Manager Rich Buchanan 704-236-6657 acanneptmiumsen 855-712-PERM upportepermllum.com SupportT Team Executive Sponsor Sheriff Project Manager IT Sheriff Data and Security Data collected in the Sheriff'si instance of PermitDirector is the property of the Sheriff. Permitium does not own and will not distribute data without the written consent of the Sheriff. All passwords placed within the system are encrypted and not accessible by the Permitium staff. Upon written request from the Sheriff, Permitium will export the Sheriff's data to the Sheriff at zero cost. There is no cost to the Sheriff for PermitDirector, software, implementation services or support. Permitium charges a $3.00 convenience fee for each transaction paid with a credit or debit card. There isno charge for credit card refunds or cash transactions processed through PermitDirector. Credit card company'sf fees are passed through to the applicant by Permitium based on our contract rate. The current rate is $.30 per transaction plus approximately 3% oft the transaction. Permitium collects all fees, including the Sheriff's fees for each credit/debit card transaction. A statement detailing all credit/debit card transactions along with a check will be remitted tot the Cost of Service Account Payment Sheriff by the 15th oft the month for the precedingmonth. Agreement Termination Project Authorization Authorization to proceed: Either party can terminate this agreement with a 30-day written cancellation notice. A Commission Date 6262018 H Chairman, Mark Blankenship Term ofContract: June 26, 2018 to June 26, 2021 Permitium www.permitiym.com 301 McCullough Drive, 4th Floor Charlotte, NC 28262 Page2