Exhibit1  January: 2021  1.4.3 Network Hardware Repair with Advanced Replacement  Motorola Solutions will provide hardware repair for Motorola Solutions and select third-party infrastructure equipment supplied by Motorola Solutions.. Al Motorola Solutions authorized repair depot manages and performs the repair of Motorola Solutions supplied equipment,  and coordinates equipment repair logistics.  1.4.3.1 Description of Service  Infrastructure components are repaired at Motorola Solutions-authorized Infrastructure Depot Operations ("IDO"). At Motorola Solutions' discretion, select third-party infrastructure may be sent to the original equipment manufacturer or third-party vendor for repair.  Network Hardware Repair is also known as Infrastructure Repair,  1.4.3.2 Scope  Repair authorizations are obtained by contacting the Centralized Managed Support Operations (CMS0)organzation Service Desk, which is available 24 hours a day, 7 days a week. Repair authorizations can also be obtained online by contacting the Customer  Support Manager ("CSM").  1.4.3.3 Inclusions  This service is available on Motorola Solutions-sold infrastructure components, including integrated third-party products. Motorola Solutions will make a commercially reasonable effort to repair Motorola Solutions manufactured infrastructure products after product cancellation. The post-cançellation support period of the product will bei noted in the  product's end-of-life (EOL)notifitcation.  1.4.3.4 Motorola Solutions Responsibilities  Provide the Customer access tot the CMSO Service Desk, operational 24 hours a day Provide repair return authorization numbers when requested by the Customer. Receive malfunctioning infrastructure components from the Customer and document its Conduct thet following services for Motorola Solutions infrastructure: Perform an operational check on infrastructure components to determine the nature Verify that Motorola Solutions infrastructure components are returned toapplicable  and 7 days per week, to request repairs service.  arrival, repair, and return. oft the problem.  Replace malfunctioning components. Motorola Solutions factory specifications.  Perform al box unit test on serviced infrastructure components. Perform a system test on select infrastructure components. Conduct the following services for select third-party infrastructure: When applicable, perform pre-diagnostic and repair services to confiminfrastructure component malfunctions and prevent sending infrastructure components with No Trouble Found ("NTF") to third-party vendor for repair. When applicable, ship malfunctioning infrastructure components to theoriginal equipment manufacturer or third-party vendor for repairs service.  ASTRO: 25/ Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use ord disclosure oft thisp proposali is subject tother restrictions ont thec cover page.  ASTRO: 25A Advanced Plus Services Statement ofWork 1-15    Exhibit 1  January 2021  Track infrastructure components sent toi the original equipment manufacturer or third- When applicable, perform a post-test after repair by Motorola Solutions, original equipment manufacturer, or third-party vendor to confirm malfunctioning infrastructure components have been repaired and function properly in al Motorola Reprogram repaired infrastructure components to original operating parameters based on software and firmware provided by the Customer, as required in Section 1.4.3.6.1f the Customer's software version and configuration are not provided, shipping will be delayed. Ift the repair depot determines that infrastructure components are malfunctioning due to a software defect, the repair depot reserves the right to reload these components with a different but equivalent software version. Properly package repaired infrastructure components. Ship repaired infrastructure components to Customer-specined address during normal operating hours of Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Standard Time ("CST"), excluding holidays. Infrastructure component will be sent using two-day air shipping unless the Customer requests otherwise. Motorola Solutions will pay for shipping unless the Customer requests shipments outside of the above-mentioned standard business hours or carrier programs, such as next flight out ("NFO"). In such cases, the Customer will be responsible for paying shipping and handling charges. Motorola Solutions may return infrastructure equipment that is no longer supported by Motorola Solutions, the original equipment manufacturer, or a third-party vendor without repairing or replacing it. The following items are excluded from this service: AlII Motorola Solutions infrastructure components over the post-cancellation support Allt third-party infrastructure components over the post-cancellation supportperiod. All broadband infrastructure components over the post-cancellation supportperiod. Consumable items including, but not limited to, batteries, connectors, cables, toner or ink cartridges, tower lighting, laptop computers, monitors, keyboards, and mouse. RF infrastructure and backhaul components, including but not limited to, antennas, transmission lines, antenna dehydrators, microwave line boosters, amplifiers, data talker wireless transmitters, short haul modems, çombiners, multicouplers, duplexers, TTAs, Racks, furniture, and cabinets. Non-standard conrgurations,customer-modimted infrastructure and certain third-party infrastructure are excluded from advanced  party vendor for service.  Solutions system configuration.  1.4.3.5 Limitations and Exclusions  period.  Physically damaged infrastructure components. Third-party equipment not shipped by Motorola Solutions. Video retrieval from digital in-car video equipment.  UPS's, and test equipment. replacement service. Firmware or software upgrades.  1.4.3.6 Customer Responsibilities  Contact or instruct servicer to contact the Motorola Solutions CMSO organization and request a return authorization number prior to shipping malfunctioning infrastructure  components.  ASTRO2 25A Advanced! Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure ofthis proposali is subject tot the restrictions ont thec cover page.  ASTRO25A Advanced Plus Services Statement ofWork 1-16    Exhibitl  J  January 2021  Provide model description, model number, serial number, type of system, software and firmware version, symptom of problem, and address of site location for spare Indicate ifMotorola Solutions or third-party infrastructure components being sent in for service were subjected to physical damage or lightning damage. Follow Motorola Solutions instructions regarding including or removing firmware and software applications oni infrastructure components being sent ini for service. Inthe event that the Customer requires repair ofe equipment that is not contracted under this service at the time of request, the Customer acknowledges that charges may apply toc cover shipping, labor, and parts. Motorola Solutions and the Customer will collaborate toa agree on payment vehicle that most efficiently facilitates the work, commensurate with Properly package and ship the malfunctioning component, at the Customer's expense. The Customer is responsible for properly packaging the malfunctioning infrastructure component to ensure iti is not damaged in-transit and arrives in repairable condition. Clearly print the return authorization number on the outside of the packaging. Maintain versions and configurations for software, applications, and firmware to be Provide Motorola Solutions with proper software and firmware information to reprogram equipment after repair unless current software has caused this malfunction. Cooperate with Motorola Solutions and perform reasonable or necessary acts to enable Motorola Solutions to provide hardware repair services to the Customer. Att the Customer's cost, obtain all third-party consents or licenses required toenable  infrastructure components.  the level of urgency that is needed to complete the repair.  installed on repaired equipment.  Motorola Solutions to provide the service.  ASTRO: 25 Advanced Plus Services Statement of Work Motorola Solutions Confidentiall Restricted  Use or disclosure ofthis proposali is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-17    Exhibit 1    Exhibit 1 January 29,  1.4.3.8 Advanced Replacement  As an addition to Hardware Repair service, Advanced Replacement is a repair exchange service for Motorola Solutions and select third-party infrastructure components supplied by Motorola Solutions. When available, Motorola Solutions will provide the Customer with advanced replacement units or Field Replacement Units ("FRU") in exchange for the Customer's malfunctioning equipment. A Motorola Solutions-authorized repair depot will evaluate and repair malfunctioning equipment and add that equipment to the depot's FRU Customers who prefer to maintain their own FRU inventory may request a' "Loaner" FRU while their unit is being repaired. Refer to Figure 1-21 for details on the unit loan process.  inventory after completing repairs.  1.4.3.8.1 Added Motorola Solutions Responsibilities for Advanced Replacement  Use commercially reasonable efforts to maintain FRU inventory on supportedplatorms. Provide new or reconditioned FRU's to the Customer upon request, subject to availability. The FRU will be an equipment type and version similar to the Customer's malfunctioning component and will contain equivalent boards and chips. Load firmware and software for equipment that requires programming. The Customer's software version information must be provided for the replacement FRU to be programmed: accordingly. If the Customer's software version and configuration are not Package and ship FRU from the FRU inventory to Customer-specifted address. Motorola Solutions will ship FRU as soon as possible, depending on stockavailability and requested configuration. FRU willl be shipped during normal operating hours of Monday through Friday from 7:00 a.m. to 7:00 p.m. CST, excluding holidays. Motorola Solutions will pay fort the shipping tot the Customer, unless the Customer requests shipments outside of standard business hours or carrier programs, such as weekend or next flight out ("NFO") shipment. In such cases, the Customer willl be When sending FRU to the Customer, provide ar return air bill in order for the Customer to send the Customer's malfunctioning component. The Customer's malfunctioning component will become property of the Motorola Solutions repair depot or select third party replacing it, and the Customer will own the FRU. For loaner equipment, Motorola Solutions will ship repaired infrastructure components to Customer-specited address during normal operating hours, Monday through Friday from 7:00 a.m. to 7:00 p.m. CST, excluding holidays. FRU will be sent using two-day air shipping unless the Customer requests otherwise. Motorola Solutions will pay for shipping unless the Customer requests shipments outside of the above-mentioned standard business hours or carrier programs, such as NFO. In such cases, the Customer will be responsible for paying shipping and handling When sending a loaner FRU to the Customer, Motorola Solutions will pay for outbound shipping charges. Inbound shipping to Motorola Solutions for repair willbe the Customer's responsibility. Motorola Solutions will repair and return the Customer's component and provide a return air bill for the Customer to return the loaner FRU. Refer to Figure 1-21 for the loaner process, and Table 1-61 for shipping  provided, shipping will be delayed.  responsible for paying shipping and handling charges.  charges.  charge details.  ASTRO 25/ Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposali iss subject tot ther restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-19    Exhibit 1 January: 29,  Provide repair return authorization ("RA") number upon Customer request to replace infrastructure components that are not classified as an advanced replacement or loaner Provide a repair RAI number so that returned components can be repaired and returned Reçeive malfunctioning components from the Customer, carry out repairs and testing,  FRU. toFRU stock.  and return it to the FRU stock.  1.4.3.8.2 Added Customer Responsibilities for Advanced Replacement  Pay for Advanced Replacement or Loaner FRU shipping from Motorola Solutions repair depot if the Customer requested shipping outside of standard business hours or carrier programs set forth in Section 1.4.3.8.1. See Table 1-6 for shipping charge details. Properly package and ship the malfunctioning component using the pre-paid air-bill that arrived with the FRU. The Customer is responsible for properly packaging the malfunctioning infrastructure component to ensure that iti is not damaged int transit and arrives in repairable condition. The Customer will be subject to a replacement fee for Within five business days of receipt of the advanced replaçement FRU from Motorola Solutions' FRU inventory, properly package the Customer's malfunctioning FRU and ship the malfunctioning Infrastructure to Motorola Solutions' repair depot for evaluation and repair. The Customer must send the return air bill back to the repair depot in order tof facilitate proper tracking of the returned infrastructure. The Customer will be subject to at full replacement feei for FRU's not returned within five business days. At the Customer's expense and risk of loss, the Customer may send a malfunctioning Motorola Solutions or third-party infrastructure component for repairs before a replacement has been sent. In such cases, the malfunctioning component should be Clearly print the return authorization number on the outside oft thep packaging.  malfunctioning components returned improperly.  properly packaged and shipped to Motorola Solutions.  ASTRO 25A Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use orc disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofV Work 1-20    Exhibitl    Exhibit 1 January: 2021  Table 1-6: Shipping Charges and Default Mail Service:  Service  Advanced Replacement Charges Responsibility Motorola Solutions  Advanced Replacements (Normal Business Hours) Shipped FedEx Overnight or equivalent Loaner Shipping Outbound to Customer Loaner Repair and Return Shipping Outbound to Advanced Replacements (Next Flight Out or Other) Exchanges or Loaners Shipped Outbound to Customer by Non-Motorola Carrier* Loaner Repair Shipping Inbound tol Motorola Solutions Loaner Installation Labor *Motorola Solutions shipping carrier -F FedEx.  Customer  Customer  ASTRO 25A Advanced! Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot ther restrictions ont the cover page.  ASTRO 25/ Advancedi Plus Services Statement ofWork 1-23    Exhibit 1 January 2021  1.4.4 On-site Infrastructure Response  Motorola Solutions' On-site Infrastructure Response service provides incident management and escalation for on-site technical service requests. The service is delivered by Motorola Solutions' Centralized Managed Support Operations rCMS0)organization in cooperation  with al local service provider.  On-site Infrastructure Response may alsol be referred to as On-site Support.  1.4.4.1 Description of Service  The Motorola Solutions CMSO Service Desk will receive the Customer's request for on-site The CMSO Dispatch Operations team is responsible for opening incidents, dispatching on- site resources, monitoring issue resolution, and escalating as needed to ensure strict The dispatched field service technician will travel to the Customer's location to restore the system based on priority levels defined int the Section 1.4.5.6: On-site Infrastructure Response Priority Level Definitions and response times defined in Section 1.4.5.7: On-site Motorola Solutions will manage incidents as described in this SOW. The CMSO Service Desk will maintain contact with the field service technician until incident closure.  service.  compliance to committed response times.  Infrastructure Response Priority Level Response Time Goals.  1.4.4.2 Scope  On-site Infrastructure Response is available 24 hours a day, 7 days a week in accordance with Section 1.4.5.6: On-site Infrastructure Response Priority Level Definitions and Section 1.4.5.7: On-site Infrastructure Response Priority Level Response Time Goals.  1.4.4.3 Inclusions  On-site Infrastructure Response is provided for Motorola Solutions-sold infrastructure.  1.4.4.4 Motorola Solutions Responsibilities  Receive service requests. resolution.  Create an incident when service requests are received. Gather information to characterize the issue, determine a plan of action, and assign and track the incidentto Dispatch a field service technician, as required by Motorola Solutions' standard Provide the required personnel access to relevant Customer information, as needed. Motorola Solutions field service technician will perform the following on-site: Replace defective infrastructure component, as supplied by the Customer. Provide materials, tools, documentation, physical planning manuals, diagnostic and test equipment, and any other material required to perform the maintenanceservice.  procedures, and provide necessary incident information. Run diagnostics on the infrastructure component.  ASTRO: 25 Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposali is subject tot the restrictions ont thec cover page.  ASTRO: 25A Advanced Plus Services Statement ofWork 1-24    Exhibit 1 January: 2021  Ifati third-party vendor is needed to restore the system, the vendor can be Ifrequired by the Customer's repair verification in the Customer Support Plan ("CSP"), verify with the Customer that restoration is complete or system is functional. Ifverification by the Customer cannot be completed within 20 minutes of restoration, the incident will be closed, and the field service technician will bei released. Escalate the incident to the appropriate parly upon expiration of a response time. Close the incident upon receiving notification from the Customer orMotorola Solutions Notify the Customer of incident status, as defined in the CSP and Service Configuration Open, assigned to the Motorola Solutions field service technician, arrival of the  accompanied onto the Customer's premises.  on-site service technician, indicating the incident is resolved.  Portal ("SCP"): Open and closed.  servicer technician on-site, delayed, or closed. Provide incident activity reports to the Customer, ifrequested. Contact Motorola Solutions, as necessary, to request service. information and preferences necessary to complete CSP: Incident notification preferences and procedure. Repair verification preference and procedure. Database and escalation procedure forms.  1.4.4.5 Customer Responsibilities  Prior to start date, provide Motorola Solutions with thet following pre-defined Customer  Submit timely changes in anyi information supplied in the CSP to the Customer Support  Manager ("CSM").  Provide the following information when initiating a service request: Provide field service technician with access to equipment.  Assigned system IDI number. Problem description and site location.  Other pertinent information requested by Motorola Solutions to open an incident. Supply infrastructure spare or FRU, as applicable, in order for Motorola Solutions to Maintain and store software needed to restore the system in an easily accessible Maintain and store proper system backups in an easily accessible location. Ifrequired by repair verification preference provided by the Customer, verify with the CMSO Service Desk and dispatch that restoration is complete, or system is Cooperate with Motorola Solutions and perform reasonable or necessary acts to enable Int the event that Motorola Solutions agrees in writing to provide supplemental On-site Infrastructure Response to Customer-provided third-party elements, the Customer agrees to obtain and provide applicable third-party consents or licenses to enable  restore the system. location. functional.  Motorola Solutions to provide these services. Motorola Solutions to provide the service.  ASTRO 25A Advanced Plus Services Statement ofv Work Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO 25/ Advanced! Plus Services Statement ofWork 1-25    Exhibit 1 January 2021  1.4.4.6 On-site Infrastructure Response Priority Level Definitions  The following priority level definitions will be used to determine the maximum response  times: Incident Priority Critical  Definition  Core:  Core server failures. Core link failure. Sites/Subsites: Entire simulcast not wide trunking. L >= 33% of sites/subsites down. AXS: Cluster site two or more redundant: server loss. Consoles: Console positions down (>= 33%). 1 Console sitel link down. Sites/Subsites: 5 <33% of sites/subsites down. K >=: 33% of channels down. Conventional Channels:  High  1 >= 50% of conventional channels (CCGW) down. 1 Cluster site one server down but redundancy available.  AXS: Devices: Site router/switch, GPS server down. Consoles: Console positions down (<: 33% at as site) Sites/Subsites: 1<33% of channels down Conventional Channels:  Medium  Less than 50% of conventional channel down Minor events and warnings in the system.  Low  ASTRO: 25A Advanced Plus Services Statement ofv Work Motorola Solutions Confidential! Restricted  Use or disclosure oft this proposal Is subject tot the restrictions ont the cover page.  ASTRO: 25A Advanced Plus Services Statement ofWork 1-26    Exhibitl 1 January: 2021  1.4.4.7 On-site Infrastructure Response Priority Level Response Time Goals  Customer's Response Time Classification is designated in the Customer Support Plan.  Incident Priority Level Critical High Medium Low  Response Time  Within 41 hours from receipt of notification continuously Within 41 hours from receipt of notification continuously Within 81 hours from receipt of notification Standard Business Day, Hours (8 a.m. -5 p.m. local time) Within 12 hours from receipt of notification Standard Business Day, Hours (8 a.m.-5 p.m. local time)  Incident Priority Level Critical High Medium Low  Premier Time  Within 2 hours from receipt of notification continuously Within 21 hours from receipt of notification continuously Within 81 hours from receipt of notification Standard Business Day, Hours (8 a.m. -5p p.m. local time) Within 12 hours from receipt of notification Standard Business Day, Hours (8a a.m.-5p.m. local time)  ASTRO 25A Advanced! Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot ther restrictions ont thec cover page.  ASTRO: 25/ Advanced! Plus Services Statement ofv Work 1-27    Exhibit 1 January 2021  1.4.5 Level 1 Annual Preventive Maintenance  1.4.5.1 Description of Service  Annual Preventative Maintenance provides annual operational tests on the Customer's infrastructure equipment to monitor its conformance to specifications.  1.4.5.2 Scope  Annual Preventive Maintenance will be performed during standard business hours, unless otherwise agreed toi in writing. After the service starts, if the system or Customer requirements dictate that the service must occur outside of standard business hours, an additional quotation willl be provided. The Customer is responsible for any charges  associated with unusual access requirements or expense.  1.4.5.3 Inclusions  Annual Preventive Maintenance service will be delivered for Motorola Solutions-sold infrastructure, including integrated third-party products, per the level of service defined in  Section 1.4.5.7: Preventive Maintenance Tasks.  1.4.5.4 Motorola Solutions Responsibilities  Notify the Customer of any planned system downtime needed to perform this service. Maintain communication with the Customer as needed until completion of the Annual Determine, in its sole discretion, when a case requires more than the Annual Preventive Maintenance services described int this SOW and notify the Customer of an alternative Provide the Customer with a report in MyView Portal, or as otherwise agreed in the Customer Support Plan ("CSP"), comparing system performance with expected parameters, along with any recommended actions. Time allotment for reportcompletion Provide trained and qualified personnel with proper security clearance requiredto Perform the tasks defined in Section 1.4.6.7: Preventive Maintenance Tasks. Perform the procedures defined in Section 1.4.6.8: Site Performance Evaluation Provide diagnostic and test equipment necessary to perform thePreventive As applicable, use the Method of Procedure ("MOP") defined for eacht task.  Preventive Maintenance. course of action.  ist to be mutually agreed.  complete Annual Preventive Maintenance services. Field service technician will perform the following on-site: Procedures for each site type on the system.  Maintenance service.  1.4.5.5 Limitations and Exclusions  The following activities are outside the scope oft the Annual Preventive Maintenance service.  ASTRO: 25/ Advanced Plus Services Statement ofWork Motorola Solutions Confidential! Restricted  Use ord disclosure oft this proposall is subject tot ther restrictions ont the cover page.  ASTRO25A Advanced Plus Services Statement ofWork 1-28    Exhibitl January 2021  Preventive maintenance for third-party equipment not sold by Motorola Solutions as part Any maintenance and/or remediation required as a result of a virus or unwanted cyber  oft the original system.  Network transport link performance verification. Verification or assessment of Information Assurance.  intrusion.  Tower climbs, tower mapping analysis, or tower structure analysis.  1.4.5.6 Customer Responsibilities  Provide preferred schedule for Annual Preventative Maintenance to Motorola Solutions. Authorize and acknowledge any scheduled system downtime. Maintain periodic backup of databases, software applications, andi firmware. Establish and maintain a suitable environment (heat, light, and power) for the equipment location as described in equipment specifications, and provide Motorola Solutions full, free, and safe access to the equipment so that Motorola Solutions may provide services. Submit timely changes in any information supplied in the CSP to the Customer Support Provide Motorola Solutions with requirements necessary for access to securet facilities. Int the event that Motorola Solutions agrees in writing to provide supplemental Annual Preventive Maintenance to third-party elements provided by Customer, the Customer agrees to obtain any third-party consents or licenses required to enable Motorola Solutions field service technician to access the sites to provide the service. The Preventive Maintenance service includes the tasks listed in this section.  All sites shall be accessible by standard service vehicles. Provide site escorts, ifrequired, ina a timely manner.  Manager ("CSM").  1.4.5.7 Preventive Maintenance Tasks  ASTRO: 25/ Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal Is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced! Plus Services Statement ofWork 1-29    Exhibitl 1 January 2021  RF SITE CHECKLIST: - 4 SITES Level 1 PM Checklist  Equipment Alarms Verify no warning or alarm indicators. Clean Fans and Use an antistatic vacuum to clean cooling pathways. Site Frequency Check LEDs for proper operation. Basic Voice Call Voice test eachy voice path, radio to radio. Trunking Control Roll control channel, test, andi roll back. Trunking Site Roll site controllers with no dropped audio.  Equipment Standard Check Check Channel Redundancy Controller Redundancy, ASTRO 25 Site Repeater only Site Performance Evaluation Procedures for GTR tests)  PM Optimization Complete Base Station Evaluation tests Frequency Error, Modulation Workbook (See Fidelity, Forward at Set Power, Reverse at Set Power, and Gen Level  Section 1.4.5.8 Desense no TX. Update station logs.  ASTRO: 25 Advanced Plus Services Statement ofv Work Motorola Solutions Confidential Restricted  Use orc disclosure ofti this proposal is subject tot ther restrictions ont the cover page.  ASTRO 25/ Advanced! Plus Services Statement ofv Work 1-30    Exhibit 1 January 2021  1.4.5.8 Site Performance Evaluation Procedures  The Preventive Maintenance service includes the site performance evaluation procedures  listed int this section.  ASTRO 25 GTR ESS SITE PERFORMANCE  Antennas  Transmit Antenna Data Receive Antenna System Data Tower Top Amplifier Data Base Radio Transmitter Tests Base Radio Receiver Tests Base Radio Transmit RFDS Tests Receive RFDS Tests with TTA (if applicable) Receive RFDS Tests without TTA (ifa applicable) Base Radio TDMA Transmitter Tests Base Radio TDMA Receiver Tests TDMA Transmit RFDS Tests  FDMA Mode  TDMAI Mode  TDMA Receive RFDS Tests with 432 Diversity TTA TDMA Receive RFDS Tests with 2 Independent TTA's (if applicable) TDMA Receive RFDS Tests without TTA (if applicable)  ASTRO 25A Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO 25A Advanced Plus Services Statement ofk Work 1-31    Exhibitl January 2021  1.4.6 Network Updates - SUAI - II 1.4.6.1 Description of Service  The ASTRO 25 Network Updates service periodically provides updates to system software, with associated implementation services and hardware changes, to keep the overall ASTRO 25 system in a supportable state for maintenance, repair, overall network health, and  security.  1.4.6.2 Scope  As system releases become available, Motorola Solutions agrees to provide the Customer with the software updates and implementation services necessary to maintain the ASTRO 25 system. If fneeded to perform the software updates, Motorola Solutions will provide updated and/or replacement hardware for covered components. System release updates, when executed, will provide an equivalent level of functionality as that originally purchased and deployed by the Customer.. At Motorola Solutions' option, new system releases may introduce new features or enhancements that Motorola Solutions may offer for purchase. These new features, available separately for purchase, are not part of the Network Update As system releases become available, Motorola Solutions agrees to provide the Customer with the software, hardware, and implementation services required to execute up to one system infrastructure upgrade in each eligible update window over the term of this agreement. The term of the Network Updates service is listed in' Table 1-7. The eligible update windows, and their duration, are illustrated in Table 1-8.  service.  Table/1-7: Network Updates Term Table 1-8: Eligible Update Windows Second Eligible Update Window Duration: TBD Based on schedule  Duration:  4Y Year(s)  First Eligible Update Window Duration: TBDI Based on schedule  Third Eligible Update Window Duration: TBD Based on schedule  Fourth Eligible Update Window Duration: TBD Based on schedule  AIRS_AL Upgrade AIRS_AL Upgrade  AIRS_AL Upgrade AIRS_AL Upgrade  Tol be eligible for recurring ASTRO 25 Network Updates, the ASTRO 25 system must be in the Standard Support Period as defined in Motorola Solutions' Software Support Policy The methodology for executing each Network Update is described in Section 1.4.7.4: Update Planning and Preparation through Section 1.4.7.7: Update Completion. ASTRO 25 Network Updates pricing is based on the system configuration outlined in Section 1.4.7.11: System Pricing Configuration. This configuration is to be reviewed annually from the contract effective date. Any change in system configuration may require  ("SwSP").  an ASTRO 251 Network Updates price adjustment.  ASTRO 25A Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot the restrictions ont thec cover page.  ASTRO: 25Advancedi Plus Services Statement ofl Work 1-32    Exhibit 1 January: 2021  The price quoted for Network Updates requires the Customer to choose a certified system update path from the system release update chart referenced in Section 1.4.7.10: ASTRO 25 System Release Update Paths. Should the Customer elect an update path other than one listed in Section 1.4.7.10: ASTRO 25 System Release Update Paths, the Customer agrees that additional fees may bei incurred to complete the implementation of the system update. Int this case, Motorola Solutions agrees to provide a price quotation for any  additional materials and services necessary.  1.4.6.3 Inclusions  ASTRO 25 Network Updates entitles the Customer to eligible past software versions for the purpose of downgrading product software to a compatible release version. Past versions ASTRO 25 Network Updates makes available the subscriber radio software releases that are shipping from the factory during the Network Updates coverage period. The Network Updates service covers ASTRO 25 certified software releases for the following  from within the Standard Support Period will be available.  products: Servers. Workstations. Firewalls. Routers. LAN switches. MCC 7100 Dispatch Consoles. MCC 7500 Dispatch Consoles. MCC 7500E Dispatch Consoles. GTR 8000 Base Stations. GCP 8000 Site Controllers. DSC 8000 Site Controllers. GCM 8000 Comparators.  Motorola Solutions logging interface equipment. PBX switches for telephone interconnect. NICE and' Verint IP logging solutions (if purchased).  The following hardware components, if originally provided by Motorola Solutions, are eligible fori full product replacement when necessary to support the system release update:  Firewalls. Servers. Workstations. CommandCentral AXS Hub. Routers. LAN switches.  PBX switches for telephone interconnect.  The following hardware components, if originally provided by Motorola Solutions, are eligible for board-level replacement when necessary to support the system release update. A "board-level replacement" is defined as any Field Replaceable Unit ("FRU") for the products  listed below:  ASTRO: 25 Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot ther restrictions ont thec cover page.  ASTRO: 25/ Advanced! Plus Services Statement ofv Work 1-33    Exhibit 1 January 2021  GTR 8000 Base Stations. GCP 8000 Site Controllers. GCM 8000 Comparators.  MCC 7500 Dispatch Console Voice Processing Module. Limitations and Exclusions for exclusions and limitations.  The ASTRO 25 Network Updates does not cover all products. Refer to Section 1.4.7.8: The ASTRO 25 Network Updates applies only to system release updates within the ASTRO  257 7.x platform.  1.4.6.4 Update Planning and Preparation  Alli items listed in this section are to be completed at least 6 months prior to a scheduled  update.  1.4.7.4.1 Motorola Solutions Responsibilities  Obtain and review infrastructure system audit data as needed. Identify the equipment requirements and the installation plan.  Ifapplicable, identify additional system hardware needed to implement a systemrelease, and determine ift the Customer has added hardware that is not covered under this Advise the Customer of probable impact to system users during the actual fieldupdate Ifapplicable, advise the Customer on the network connection specifications necessary to Assign program management: support required to perform the certified system update. Prepare an overall project schedule identifying key tasks and personnel. resource required from Motorola Solutions and Customer for eacht task and phase of the update. Conduct a review of this schedule and obtain mutual agreement ofsame. Assign installation and engineering labor required to perform the certified systemupdate. Deliver release impact and change management training tot the primary: zone core owners, outlining the changes to their system as a result of the update path elected. This training needs to be completed atl least 12 weeks prior tot the scheduled update. This training will not be provided separately for user agencies who reside on a zone core owned by another entity. Unless specifically stated in this document, Motorola Solutions  agreement. implementation. perform the system update.  will provide this training only once per system.  1.4.7.4.2 Customer Responsibilities  Contact Motorola Solutions to schedule and engage the appropriate Motorola Solutions resources for a system release update and provide necessary information requestedby Motorola Solutions to execute the update. Review update schedule and reach mutual Ifapplicable, provide network connectivity at the zone core site(s) for Motorola Solutions to use to download and pre-position the software that is to be installed at the zone core site(s). and pushed to remote sites from there. Motorola Solutions will provide the network connection specifications, as listed in Section 1.4.7.4.1: Motorola Solutions Responsibilities. Network connectivity must be provided at least 12 weeks prior tothe  agreement ofs same.  ASTRO: 25/ Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot ther restrictions ont thec cover page.  ASTRO: 25/ Advanced Plus Services Statement ofv Work 1-34.    Exhibit 1 January 2021  scheduled update. In the event access to a network connection is unavailable, the Customer may be billed additional costs to execute the system release update. Assist in site walks oft the system during the system audit when necessary. Provide al list of any FRUS and/or spare hardware to be included in the system release update when applicable. Upon reasonable request by Motorola Solutions, Customer will provide a complete serial and model number list of the equipment. The inventory count of Customer FRUS and/or spare hardware to be included as of the start oft the Network Updates service is included in Section 1.4.7.11: System Pricing Configuration. Acknowledge that new and optional system release features or system expansions,and their required implementation labor, are not within the scope of the Network Updates service. The Customer may purchase these under a separate agreement. Participate in release impact training at least 12 weeks prior to the scheduled update. This applies only to primary zone core owners. Iti is the zone core owner's responsibility to contact andi include any user agencies that need to be trained, or to act as a training  agency for those users not included.  1.4.6.5 System Readiness Checkpoint  All items listed in this section must be completed at least 30 days prior to a scheduled  update.  1.4.7.5.1 Motorola Solutions Responsibilities  Perform appropriate system backups.  Work with the Customer to validate that all system maintenance is current. Work with the Customer to validate thatall available security patches and antivirus  updates have been updated on the Customer'ss system. Validate that system maintenance is current. system have been completed.  1.4.7.5.2 Customer Responsibilities  Validate that all available security patches and antivirus updates to the Customer's  1.4.6.6 System Update  1.4.7.6.1 Motorola Solutions Responsibilties  Perform system infrastructure update for the system elements outlined in this Statement  ofWork ("SOW").  1.4.7.6.2 Customer Responsibilities  Inform system users of software update plans and scheduled system downtime. Cooperate with Motorola Solutions and perform all acts that are reasonable or necessary to enable Motorola Solutions to provide software update services.  ASTRO 25A Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposall is subject tot the restrictions ont the cover page.  ASTRO 25A Advanced Plus Services Statement ofWork 1-35    Exhibitl January 2021  1.4.6.7 Update Completion 1.4.7.7.1 Motorola Solutions Responsibilities 1.4.7.7.2 Customer Responsibilities  Validate all certified system update deliverables are complete as contractualyrequre.d. Cooperate with Motorola Solutions in efforts to complete any post update punch list  items as needed.  1.4.6.8 Limitations and Exclusions  The Customer and Motorola Solutions agree that systems that have non-standard configurations that have not been certified by! Motorola Solutions Systems Integration Testing are specifically excluded from the ASTRO: 25 Network Updates service unless otherwise agreed in writing by Motorola Solutions and included in this SOW. Customer acknowledges that ift the system has a Special Product Feature, that it may be overwritten by the software update. Restoration oft that feature is not included in the The parties acknowledge and agree that the ASTRO 25 Network Updates does notcover  coverage of this SOW. the following products: MCC5500 Dispatch Consoles. MIP5000 Dispatch Consoles. E911 systems. MOTOBRIDGE solutions. ARC 4000 systems. Data radio devices. Genesis products. multiplex equipment.  Motorola Solutions Public Sector Applications Software ("PSA"). Mobile computing devices such as laptops. Non-Motorola Solutions two-way radio subscriber products.  Custom software, Computer-aided Dispatch ("CAD"), Records Management: tSoftware.  Point-to-point products, such as MPLS equipment, microwave terminals, and associated ASTRO: 25 Network Updates does not cover any hardware or software supplied to the Customer when purchased directly from at third party, unless specifically included ini this ASTRO 25 Network Updates service does not include repair or replacement of hardware or software that is due to defects that are not corrected by the system release, nor does it include repair or replacement of hardware defects resulting from any nonstandard, improper use or conditions; orf from unauthorized installation of software; or excessive wear and tear; ora accidental damage, power surges, neglect, acts of God or other force majeure events. Updates for equipment add-ons or expansions during the term oft this ASTRO 25 Network Updates service are not included in the coverage of this SOW unless otherwise agreed to in  SOW.  writing by Motorola Solutions.  ASTRO: 25 Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposall iss subject toti the restrictions on the cover page.  ASTRO 25A Advanced Plus Services Statement ofWork 1-36    Exhibit 1 January 2021  Items that are consumed int the normal operation of the hardware are excluded, such as accessories. The Network Updates service excludes repair or maintenance of any transmission line, antenna, microwave equipment, tower or tower lighting, duplexer, combiner, or multicoupler. Motorola Solutions has no obligations for any transmission medium, such as telephone lines, computer networks, the internet or worldwide web, ort for Any updates to hardware versions and/or replacement hardware required to support new features or those not specifically required to maintain existing functionality are not included. Platform migrations are the replacement of a product with the next generation oft that product. Unless otherwise stated, platform migrations such as, but not limited to, stations, comparators, site controllers, consoles, backhaul, and network changes are noti included. New: subscriber radio options and features not previously purchased by the Customer are excluded from ASTRO 25 Network Updates coverage. Additionally, subscriber software installation and reprogramming are excluded from the ASTRO 25 Network Updates Any implementation services that are not directly required to support the certified system update are not included. Unless otherwise stated, implementation services necessary to provide system expansions, platform migrations, and/or new features or functionality that are implemented concurrently with the certified system update are noti included.  hardware malfunction caused by the transmission medium.  coverage.  1.4.6.9 Special Provisions  Any Motorola Solutions software, including any system releases, is licensed to Customer solely in accordance with the applicable Motorola Solutions Software License Agreement. Any non-Motorola Solutions Software is licensed to Customer in accordance with the standard license, terms, and restrictions of the copyright owner unless the copyright owner has granted to Motorola Solutions the right to sublicense the Non-Motorola Solutions Software pursuant to the Software License Agreement, in which case it applies and the copyright owner will have all of Licensor's rights and protections under the Software License Agreement. Motorola Solutions makes no representations or warranties of any kind regarding non-Motorola Solutions Software. Non-Motorola Solutions Software may include ASTRO 25 Network Updates coverage and the parties' responsibilities described in this SOW will automatically terminate if Motorola Solutions no longer supports the ASTRO 257.x software version in the Customer's system or discontinues the ASTRO 25 Network Updates program. In either case, Motorola Solutions will refund to Customer any prepaid fees for ASTRO 25 Network Updates services applicable to the terminated period. Ifthe Customer cancels a scheduled update within less than 12 weeks oft the scheduled on site date, Motorola Solutions reserves the right to charge the Customer a cancellation fee equivalent to the cost oft the pre-planning efforts completed by the Motorola Solutions The Network Updates annualized price is based on the fulfillment oft the system release update in each eligible update window. Ift the Customer terminates, except if Motorola Solutions is the defaulting party, the Customer will be required to pay for the balance of payments owed int that eligible update window if a system release update has been taken  Open Source Software.  Upgrade Operations Team.  prior to the point of termination.  ASTRO: 25/ Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-37    Exhibit 1 January: 2021  1.4.6.10 ASTRO 25 System Release Update Paths  The update paths for standard ASTRO 25 system releases are listed in Table 1-9. Table 1-9: Certified Standard ASTRO 25 System Release Update Paths  ASTRO 25 System Release Pre-7.16 7.16 7.17.X* 7.18 A2019.2 A2020.1  Certified Upgrade Paths Upgrade to Current Shipping Release  7.18 A2019.2; A2020.1 A2021.1 A2021.2 A2021.2  The update paths for high security ASTRO 25 system releases for federal deployments are Table 1-10: Certified High Security ASTRO 25 System Release Update Paths  described in Table 1-10.  ASTRO 25 High Security System Release  Certified Upgrade Paths A2020.HS A2022.HS  7.17.X* A2020.HS  Includes planned incremental releases. release count for that release year. Baseline Assurance. bulletin.  The release taxonomy for the ASTRO 25 7.x platform is expressed in the form ASTRO 257 7.x release 20YY.Z", Int this taxonomy, YY represents the year of the release, and Z represents the A20XX.HS enhances the ASTRO 25 System release with support for Public key infrastructure ("PKI") Common Access Card/Personal Identity, Verification (CAC/PIV) and with Cyber Security The most current system release update paths can be found int the most recent SMA The information contained herein is provided for information purposes only and is intended only to outline Motorola Solutions' presently anticipated general technology direction. The information in the roadmap is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola Solutions reserves the right tor make changes tot the content and timing of any product, product feature, or  software release.  1.4.6.11 System Pricing Configuration  This configuration is to be reviewed annually from the contract effective date. Any change in system configuration may require an ASTRO 25 Network Updates price adjustment.  ASTRO 25A Advanced! Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposal is subject tothen restrictions ont thec coverp page.  ASTRO: 25A Advanced! Plus Services Statement ofWork 1-38    Exhibit 1 January: 2021  Table 1-11: System Configuration  Master Site Configuration System Level Features  #ofN Master Sites #ofDSR Sites  0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 0 4 13 0 0 0 0 0 0 0 0 0 0 0 0 0 0  ISSI 8000/CSSI 8000-T Total # of Servers (2ifr redundant: and/or DSR)  MOSCAD NFM RTU (typically 1 pers site location) MOSCAD NFM/SDM Clients Network Management Clients Unified Network Services (UNS) Telephone Interconnect  ex: POP25, Presence Notifier, Text Messaging, Outdoor Location, KMFIOTAR InfoVista Transport Network Performance Service (One per system)  Security Configuration  Firewalls  Intrusion Detection Sensor (IDS) Centralized Event Logging (SysLog) Zone Core Protection (ZCP) Radio Authentication #OfRF Sites  RF Site Configuration  Simulcast Prime Sites (including co-locatedredundan!) RF Sites (includes Simulcast sub-sites, ASR sites, HPD: sites)  GTR 8000 Base Stations HPD Base Stations QUANTAR Base Stations STR3 3000 Base Stations SmartX Site Converters #of Dispatch Sites Gold Elite Consoles MCC7500 Dispatch Consoles MCC7100 Dispatch Consoles MIP 5000 Dispatch Consoles  Dispatch Site Configuration  AIS  Third Party Elements  NICE Logging recorders (IP, Telephony, or Analog) Verint Logging recorders (IP, Telephony, or Analog)  MACH Alert FSA Genesis Applications  ASTRO: 25A Advanced Plus Services Statement ofWork. Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposal is subject tot the restrictions ont the cover page.  ASTRO: 25A Advanced Plus Services Statement ofv Work 1-39    Exhibit 2  00    Exhibit 2  IDEMIA IDENTITY & SECURITY USA LLC SYSTEM MAINTENANCE TERMS AND CONDITIONS  for use with U.S. End' User Customers covering Idemia Live Scan Product Line  I.  GENERAL SCOPE OF COVERAGE Subject toj payment in full ofthe applicable maintenance fees for the system ("System") described in Idemia Identity & Security USA LLC's ("Idemia") current Maintenance Agreement Addendum ("Addendum") with customer ("Customer"), Idemia, or its authorized agents or subcontractors, shall provide the System maintenance services ("Services") set forth and in accordance with the terms herein (this "Agreement") and the Addendum. The terms of the Addendum are hereby incorporated into this Agreement by this II. MAINTENANCE SERVICES The Services provided by Idemia are those services selected by Customer from one or more ofthe following maintenance services programs: A. Included With All Remedial Maintenance Services. Included With AII Remedial Maintenance Services are Unlimited 24/7 telephone technical support for System hardware and software from the Idemia TouchCare Support Center via Idemia toll free TouchCare Support Center managed problem escalation, as required, to Idemia's technical support stafft to resolve unique problems. Idemia shall furnish all parts and components necessary fort the: service and maintenance ofthe System. Replacement parts shall be sent to the Customer. All replaced defective parts shall become Idemia's property. Idemia shall determine if a replacement part is necessary. Replacement parts and components: may ber new or refurbished. Unless otherwise agreed by Idemia, replacement parts and components needed at international destinations shall be shipped by Idemia to the Customer-specified United States destination, and the Customer shall arrange for shipment of the parts and components to the final international destination. In the event Idemia ships replacement parts and components to an international destination, the Customer shall be responsible for all shipping expenses, duties, tariffs, taxes, and all other delivery related nn10 :van Cuntn - Kaintanm Tam na  Idemia shall make available to Customer one copy (in electronic or other standard form) of each Update (defined herein) for those System components that are developed. by Idemia and forw which Idemia, in its sole discretion, elects to develop and generally make available to customers whose Systems are underwarranty or underac current Idemial Maintenance. Agreement Addendum. Customer shall provide Idemia with continuous network or dial-up access tot the System (whether stand alone or connected to a central site), and Idemia shall deliver the Update via this remote means of delivery. In the event continuous network or dial-up access is not available for 24/7 Maintenance Services and 9/5 Maintenance Services Customers, then Idemia shall install the Update during any subsequently scheduled on-site visit by Idemia for service oft the System. An "Update" means a new release of such System software components that are developed by Idemia which contain (i). bug fixes, corrections, or a work-around of previously identified errors with such software, or (ii) minor enhancements, improvements, or revisions with substantially similar (but not new) functionality to the original licensed System software. B. 24/7 Maintenance Services. Idemia's 24/7 Maintenance Services are as follows: Customer will receive a telephone response to service calls within one (1) hour from the time the Customer places as service call with Idemia's Idemia's Help Desk will attempt problem resolution via telephonic verbal and dial-in troubleshooting prior to dispatching a Idemia field service engineer to Customer's facility for Ifon-site: servicei is necessary, such service: shall be provided 24/7, including holidays. Idemia shall use its best efforts to have a Idemia field service engineer at the Customer's facility within four (4) hours from thet time the engineer is dispatched by Idemia's Help Desk for customers located within a 100 mile radius of an authorized Idemia's service location and within 24 hours for customers located outside  reference.  as follows:  telephone number.  Help Desk.  on-site service.  such 100 mile radius.  charges.  TTC IAntaman TAamin TC TICATTAN 1A21 Aanv    Exhibit. 2  Atno additional charge (provided Customer has granted Idemia with continuous network or dial-up access to the System, whether stand alone or connected to a central site), Idemia will provide Customer with up toi four (4) Customer- requested type of transaction changes to existing type of transaction applications; provided further, however, that any such type of transaction change does not, in the sole opinion of Idemia's Development Management Team, require a significant development or deployment effort. Generally, a significant development effort is one that takes Idemia more than one full business day to develop, and a significant deployment effort is one that requires Idemia's deployment of one or more ofi its field service engineers to more than five (5) Customer locations or Idemia's field service engineer(s) collectively traveling a distance greater than 250 miles in order to complete the installations. In any such events, Idemia will provide such services on a time and materials basis and Idemia will provide Customer with a quote for developing and providing Customer with any such applications and changes. Table updates are treated as Updates and will be made available to Customer in accordance with Section II.A. of this Agreement. C. 9/5 Maintenance Services. Idemia's 9/5 Maintenance. Services are as follows: Customer will receive a telephone response to service calls within one (1) hour from the time Customer places a service call with Idemia's Idemia's Help Desk will attempt problem resolution via telephonic verbal and dial-in troubleshooting prior to dispatching a Idemia fields service engineer to Customer'si facility for Ifon-site servicei is necessary, such service shall be provided nine (9) business hours (that is, 8:00 a.m. to 5:00 p.m.) per day, five business days per week. Idemia shall use its best efforts to have an Idemia's field service engineer at Customer's facility within eight (8) working hours from the time the engineer is dispatched by Idemia's Help Deski if Customer's facilityi is located within a 100 mile radius of an authorized Idemia'ss service location and within 24 hours if Customer's facility is located outside such 100 mile radius. Upon Idemia's acceptance of Customer's request for after hours service, Customer shall  pay for such after hours service on a time and materials basis at Idemia's then current rates. Atnoa additional charge (provided Customer has granted Idemia with continuous network or dial-up access to the System, whether stand alone or connected to a central site), Idemia will provide Customer with upt to four (4) Customer- requested type of transaction changes to existing type of transaction applications; provided further, however, that any such type of transaction change does not, in the sole opinion of Idemia's Development Management Team, require a significant development or deployment effort. Generally, a significant development effort is one that takes Idemia more than one full business day to develop, and a significant deployment effort is one that requires Idemia's deployment of one or more of its field service engineers to more than five (5) Customer locations or Idemia's field service engineer(s) collectively traveling a distance greater than 250 miles in order to complete the installations. In any such events, Idemia will provide such services on a time and materials basis and Idemia will provide Customer with a quote for developing and providing Customer with any such applications and changes. Table updates are treated as Updates and will be made available to Customer in accordance with Section II.A. ofthis Agreement. D. Help Desk Maintenance Services. Idemia's Help Desk. Maintenance Services are as follows: The Services do not include any Idemia on-site maintenance services. The Customer agrees to provide the on-site personnel to assist the Idemia Help Desk with troubleshooting, module replacement, and installation of Customer shall maintain at least one (I) Idemia trained System manager on the Customer's System support staff during the term of such Services period contained in the applicable Addendum, and such Customer System manager shall be responsible for periodically backing-up System software in accordance with Idemia's periodic requirements. Unless otherwise agreed in writing by Idemia, the Customer shall be responsible for the installation of each Update. Customer will receive a telephone response to service calls within one (1) hour from the time the Customer places a service call with Idemia's  Help Desk.  Updates, as required.  on-site service.  Help. Desk.  2018Tivescan Svstem Maintenance Terms and Conditions- 211S Cnstomers (Tdemia RISATIC/0034pes    Exhibit 2  Idemia shall furnish all parts and components necessary for the maintenance of the System. Idemia's shipment of a replacement part to Customer will be initiated promptly after the Idemia's Help Desk determines the need for such item. Replacement part orders initiated prior to 3:00 p.m. Central shall be shipped the same business day, where orders initiated after 3:00 p.m. Central shall be shipped the next business day. All shipments are made via next Ifa defective part is required by Idemia to be returned tol Idemia, thej packaging material used in shipment of the replacement part must be reused to return the defective part. [Note: defective parts are not repaired and returned to Customer. Customer will be invoiced for any defective parts that are not returned to Idemia within two (2) weeks after receipt of the replacement part. Idemia is not responsible for any markings (i.e., asset tags) that Customer may place on System components. It is Customer's responsibility to remove such Upon Customer's request for Idemia on-site service, Idemia shall use its best efforts to have a Idemia field service engineer at the Customer's facility within 48 hours from the time the engineer is dispatched by Idemia's Help Desk. Customer shall pay for such on-site service on a time and travel basis at Idemia's then current rates and travel policies, respectively. Prior to dispatch of a Idemia engineer, Customer shall provide. Idemia with a purchase order ("P.O."), complete Idemia's P.O. Waiver form, or provide Idemia with a E. Preventive Maintenance Services. Idemia's Maintenance Services are as follows: Preventive maintenance service calls consist of System cleaning, verification ofcalibration, and verification ofproper System configuration and operation in accordance with Idemia's specifications for such System. Idemia. and Customer will seek to agree upon the scheduling of the preventive maintenance service call promptly after commencement of the term of this Agreement and the commencement ofa any renewal term. Preventive maintenance service calls are only available in connection with Idemia's 24/7 Maintenance Services and Idemia's 9/5 Maintenance Services offerings. Preventive maintenance service calls are priced on a per  call basis in accordance with Idemia's then current published prices for such Services. Preventive Maintenance Services may not be available for certain System components. III. EXCLUSIONS, FROM: SERVICES A. Exclusions. The Services do not include any ofthe Additional training beyond that amount or level of training originally ordered by Customer. Maintenance support or troubleshooting for Customer provided communication networks. Maintenance required to the System or its parts arising out ofmisuse, abuse, negligence, attachment of unauthorized components (including software), ora accessories or parts, use ofsub-standard supplies, oro other causes beyond Idemia's control.. Maintenance required due to the System being modified, damaged, altered, moved or serviced by personnel other than Idemia's authorized service representatives, or if parts, accessories, or components not authorized by Idemia are fitted to Maintenance required due to failures caused by Customer or Customer's: software or other software, hardware or products not licensed by Idemia to Providing or installing updates or upgrades to any third party (i.e., Microsoft, Oracle, etc.) software. Providing consumable parts and components (i.e., platens, toner cartridges, etc.); such items are replaced at the Customer's expense. Maintenance required due to failures resulting from software viruses, worms, Trojans, and any other forms of destructive or interruptive means introduced into the System. Maintenance required due to failures caused Customer facility issues such as inadequate power sources and protection or use of the System in environmental conditions outside of those conditions specified in Idemia's System B. Availability of Additional Services. At Customer's request, Idemia may agree to perform the excluded services described immediately above in accordance with Idemia's then current rates. Other excluded services that may be agreed to be performed by Idemia shall require Idemia's receipt of a Customer P.O., Customer's completion of Idemia's P.O. Waiver form, or Customer providing Idemia with a valid credit card number before work by Idemia is commenced.  following: System relocation.  day priority air.  markings.]  the System. Customer.  valid credit card number.  Preventive  by  documentation.    Exhibit3  Association of County Commissions of Alabama Investing in Alabama Counties Program Maintenance and Support Membership Agreement  The American Rescue Plan Acto of2021  Pursuant to the American Rescue Plan Act of 2021, federal funds will be allocated directly to Alabama counties based on the county share oft thel U.S. population based on the most recent data available from the U.S. Census Bureau. The first half oft these funds willl be distributed in May 2021 and the second halfv will be distributed not sooner than 12 months later. These funds are designed to aid in response to the COVID-19 public health emergency and its negative impacts. Thet funds are to be used by December 31, 2024. Pursuant tot the American Rescue Plan Act of 2021, allowable uses oft these funds are:  tor respond to the public health emergency with respect toCOVID-19; top provide assistance tol households, small businesses and nonprofits related to the toa aidi impacted industries such as tourism, travel andhospitality; top provide for government services to the extent oft the reduction in revenue (ie., online, property or income tax) due to the public healhemergency; ton make necessary investments in water, sewer or broadband infrastructure;or toir include premium pay for eligible workers performing essential work (as determined  negative economic impacts ofCOVID-19;  bye each state) during thep pandemic.  The United States Treasury is expected toi issue more detailed guidelines for the expenditure oft these funds in the near future. Alabama law will govern ways counties can offer services. Local governments are ultimately responsible fort the appropriate use of the funds and should ensure that the properil internal controls  are inp place.  Purpose oft the ACCA Investing in Alabama Counties Program  The Association of County Commissions of Alabama (The Association) is organized for the purpose of promoting better county government, economy, efficiency in office, and representing the interests of the several counties of the State. The Association acts as an agency of cooperation among Alabama's counties and other governmental bodies fort the advancement oft the joint and several interests and general welfare of its members. The Association wishes to partner with counties in developing programs that best meet the needs of the participating counties and have the greatest lasting impact for each county. The Investing in Alabama Counties Program will serve as an educational, intergovernmental, compliance and technical resource to participating counties for the administration, planning, management and completion of projects  authorized by the American Rescue Plan Act.  Page 1of3    Exhibit3  9. Bys signing this Agreement, both parties affirm, for the duration of the Agreement, that they will not violate federal immigration law or knowingly employ, hire for employment, or continue to employ an unauthorized alien within the State of Alabama. Furthermore, ap party found to be in violation of this provision shall be deemed inl breach of the Agreement and shall be responsible for all damages resulting therefrom. A party found to bei in violation oft this provision shall noth be entitled to a refund ofa any fees previously paid. 11. This Agreement shall be construed, and the provisions hereof interpreted under and in accordance 12. Should any provision of this Agreement be declared or determined by any court to bei illegal ori invalid, the validity oft the remaining parts, terms or provisions shall not be affected thereby and said illegal or invalid 13. The terms of this Agreement may be supplemented, amended or modified as necessary under the provisions of the American Rescue Plan Act of 2021 or federal or state guidance and to allow for the best delivery of services to the County. No supplement, amendment or modification oft this Agreement shall be 14. This Agreement represents the full and final understanding oft the parties with respect tot thes subject matter described herein and supersedes any and all prior agreements or understandings, written or oral,  10. This Agreement is not assignable or transferrable to any otherparty.  with the laws oft the State ofA Alabama.  part, term, or provision shall be deemed not to be aj part oft thisAgreement.  binding unless iti is in writing and signed by bothparties.  express, ori implied.  Executed ont this the_ 22wcbayot eslE_2021.  THECOUNTY ACA  ASeCIATIONOFÇOUNTYCOMMSSIONS OF ALABAMA Vhe Caaty  By:  B5K M Signature of Authorized Agent  Signature of Authorized Agent  Chetmal Title  Title  Page 3of3    Exhibit3  Based upon the foregoing, the Asspciation of County Commissions of Alabama (hereinafter "The hereby enter into this Maintenance and Support.Membership. Agreement (hereinafter' "Agreement"). Pursuant to authority granted in Ala. Code S1 11-1-15, Code of Alabama (1975), The County hereby agrees to participate in The Association's Investing in Alabama Counties Program wherein The Association will provide administrative, planning, management and completion support in the areas of educational, intergovernmental, compliance and technical assistance related tot the use of funds received by The County 2. The County understands and agrees that it will provide The Association with all information, cooperationanda assistance that, int the opinion of The Association, is necessary for thep properimplementation 3. In maintenance and support of The Association's Investing in Alabama Counties Program, The County hereby agrees thati ity will appropriate tol The Association ai flatf fee of6 6% on thei first $7 million ini funds  Association") and 1.  Dale County Commission (hereinafter "The County") do  from the American Rescue Plan Act of2021.  oft this Agreement.  tob be received and 4% on any funds to be received in excess of $7 million.  4.  The County agrees that it will report to The Association the amount oft thet fundst the County receives as the first tranche payment within 30 days of receipt of the funds or within 30 days of entering into this agreement whichever occurs later. The County agrees that it will report to The Association the amount of thet funds the County receives as the second tranche payment and any: subsequent payment within 30 days of receipt oft the funds or within 30 days of entering into this agreement whichever occurs later. 5. The Association will provide an invoice to the County based on thet funds received by the County as thef first tranche payment, with thet fee tol be paidi in accordance with the terms of paragraph 3t to the Association no later than October 6, 2021. The Association will provide an invoice to the County based on the funds received by the County as the second tranche payment and any subsequent payment with the fee to be paid in  full to the Association within 30 days of receipt of ani invoice.  6.  The County agrees that it will comply with the requirements of The American Rescue Plan Act of 2021, any written guidelines provided by the United States Department of Treasury or the Office of the Inspector General, and all applicable requirements under Alabama or federal law. The Association will not 7. All parties understand and agree that all information exchanged with each other andlor any other entity pursuant tot this Agreement and any procedures for the implementation, operation, or administration of the Investing in Alabama Counties Program, including but not limited to printed, written, oral, or computer- formatted information, shall be held in the strictest confidence and shall be used solely for the purposes that are the subject of this Agreement, unless otherwise provided by law. Both parties shall fully maintain confidentiality of such information not only during the course of the performance of this Agreement but  bef financially andlor legally responsible for any misuse oft the funds by the County.  following its termination, unless otherwise provided bylaw.  8.  Both parties agree that this Agreement shall become effective upon execution by both parties and remain and continue in full force and effect until December 31, 2024, unless and until terminated in writing by either party upon 90 days written notice to the other party. Upon termination of the Agreement, a refund  willl be limited to unearnedf fees.  Page 2of3    Exhibit4  Tuesday, June 22, 2021  2021 Bid on Finishing Metal Building for Pistol Range  Company  Bid Amount No Bid No Bid No Bid $154,900.00 No Bid $175,000.00 $215,800.00  Hollon Contracting, LLC  Hughes Contracting Services, LLC  Lewis Construction McClain Contracting, Inc.  BCS, LLC  Tolleson Construction, LLC  WCCS, LLC