CORA  ISS  Dale County Commission  Commission Meeting Minutes = June 22, 2021  The Dale County Commission convened in a regular session Tuesday, June 22, 2021. The following members were present: Chairman Steve McKinnon; District Two Commissioner Donald O. Grantham; District Three Commissioner Charles W. Gary; and District Four Commissioner Frankie Wilson. Absent: District One Commissioner Chris Carroll Chairman McKinnon called the meeting to order at 10:00am. Commissioner Grantham opened with the Pledge of Allegiance. Commissioner Wilson followed with prayer.  APPROVED - AGENDA  Commissioner Gary made a motion to approve the agenda.  Commissioner Grantham seconded the motion, all voted aye. Motion carried.  APPROVED - MEMORANDUM OF WARRANTS  Commissioner Wilson made a motion to approve the following Memorandum of Warrants:  Accounts Payable Check Numbers 90260-90359. Payroll Check Numbers: 154757-154757. Direct Deposit Check Numbers: 38733-38878.  Commissioner Gary seconded the motion, all voted aye. Motion carried.  APPROVED - JUNE 8, 2021 MINUTES  Commissioner Gary made a motion to approve the Minutes of the Commission Meeting Commissioner Grantham seconded the motion, all voted aye. Motion carried.  on June 8, 2021.    Dale County Commission  Commission Meeting Minutes - June 22,2021  Page2of3  APPROVED - PERSONNEL  Commissioner Wilson made a motion to approve the following:  New Hire - Clee Peters - Deputy Sheriff/Security Guard - (VII)-$14.77/ /hr.  Commissioner Gary seconded the motion, all voted aye. Motion carried.  APPROVED - MOTOROLA SERVICE AGREEMENT- SHERIFF  Commissioner Gary made a motion to approve an one (1) year service agreement with Motorola for the Sheriff's communication system - Fund 050. See Exhibit 1. Also, the budget  amendments as follows:  1) Expense increase for Fund 050, Sheriff Communication, $71,890.61 2) Increase transfer from Fund 001, General, to Fund 050, $71,890.61  Commissioner Grantham seconded the motion, all voted aye. Motion carried  APPROVED - FINGERPRINT MACHINE MAINTENANCE-JAL  Commissioner Gary made a motion to approve the Indemia maintenance one-year agreement for the fingerprint machine for the Jail. See Exhibit 2. Commissioner Wilson seconded the motion, all voted aye. Motion carried  APPROVED - REVISED ACCA IAC AGREEMENT  Commissioner Grantham made a motion to approve the revised ACCA, Investing in Alabama Counties Program Maintenance and Support, Membership Agreement. See Exhibit 3. Commissioner Wilson seconded the motion, all voted aye. Motion carried.  APPROVED - MONEY MARKET ACCOUNT  Commissioner Grantham made a motion to approve opening a money market account with  Synovus Bank.  Commissioner Gary seconded the motion, all voted aye. Motion carried.    Dale County Commission  Commission Meeting Minutes - June 22, 2021  Page 3of3  OPEN BIDS - PISTOL RANGE BUILDING  After opening bids, see Exhibit 4, Commissioner Wilson made a motion to table awarding of  the bid.  Commissioner Grantham seconded the motion, all voted aye. Motion carried  ANNOUNCEMENT = NEXT REGULAR MEETING  Chairman McKinnon announced that the next regular meeting of the Dale County  Commission will be Tuesday, July 13, 2021 at 10:00am.  ADJOURNMENT: CONFIRMATORY STATEMENT  Commission Wilson made a motion to adjourn the meeting. Commissioner Gary seconded It is hereby ordered the foregoing documents, resolutions, etc., be duly confirmed and entered into the minutes of the Dale County Commission as its official actions.  the motion. All voted aye. Motion carried.  Steve McKinnon, Chairman    Exhibit 1  MOTOROLA SOLUTIONS  SERVICE AGREEMENT Quote Number : QUOTE-1377782 Contract Number: USC000021036 Contract Modifier: R01-DEC-20144252  5001 WI Monroe Street Chicago, IL. 60661 (888)325-9336  Company Name: DALE COUNTY COMMISSION Attn: ADMINISTRATOR CHERYL GANEY Billing Address: 202SHWY 123STEC City, State, Zip: OZARK, AL, 36360 Customer Contact: SHERIFF WALLY OLSON Phone: 334-774-6025  Required P.O.: Customer #: 1036822288 Bill to Tag #: Contract Start Date: 01-Apr-2021 Contract End Date: 31-Mar-2022 Anniversary Day: Mar 31st Payment Cycle: ANNUALLY PO#:  Qty  Service Name SVC04SVC0169A LSV01501109A  Service Description  Extended. Amt $27,064.60 $44,826.01  SYSTEM UPGRADE. AGREEMENTI  ASTRO SYSTEM ADVANCEDI PLUS PACKAGE FOR 4RFS SITES  NETWORK MONITORING ONSITE SYS SUPPORT-STD PREVENTIVE MAINTENANCEL LEVEL1 REPAIRA AND RETURN SYSTEM TECH SUPPORT ADVANCE EXCHANGE  Subtotal- Recurring Services Subtotal One-Time Event Services  $71,890.61 $0.00 $71,890.61  $0.00  Total  THIS SERVICE. AMOUNT IS SUBJECT TO STATE ANDL LOCAL TAXING JURISDICTIONS WHERE  APPLICABLE, TOI BE VERIFIEDI BYI MOTOROLA    Exhibit 1  MOTOROLA SOLUTIONS  SERVICE AGREEMENT Quote Number QUOTE-1377782 Contract Number: USC000021036 Contract Modifier: RO1-DEC-2014.4252  500 W Monroe Street Chicago, IL. 60661 (888) 325-9336 SPECIALI INSTRUCTIONS:  Ireceived Statements of Work that describe the services provided ont this Agreement. Motorola's Service Terms and Conditions, acopy of which is attached to this Service Agreement, is incorporated herein by this reference.  Sh M AUTHORIZED CUSTOMER SIGNATURE She msw CUSTOMER (PRINT NAME)  M22-2/ DATE  TITLE Lhapa  MOTOROLA REPRESENTATIVESIGNATURE) MOTOROLA REPRESENTATIVE (PRINT NAME) Company Name: DALE COUNTY COMMISSION Contract Number: USC000021036 Contract Modifier: R01-DEC-20 14:42:52 Contract Start Date: 01-Apr-2021 Contract End Date: 31-Mar-2022  TITLE PHONE  DATE  Trinece Y Henry    Exhibit1 1  MOTOROLA SOLUTIONS  SERVICE AGREEMENT Quote Number QUOTE-1377782 Contract Number: USC000021036 Contract Modifier: R01-DEC-2014.4252  500 WI Monroe Street Chicago, IL. 60661 (888)325-9336  Service Terms and Conditions  Motorola Solutions Inc. ("Motorola") and the customer namedi int this Agreement ("Customer")! hereby agree as follows: other services under al Motorola Service Agreement, or (2) installation services under aN Motorola Installation. Agreement.  Section 1. APPLICABILITY  These Maintenance Service Terms and Conditions apply to service contracts whereby Motorola will provide to Customer either (1) maintenance, support, or 2.1 "Agreement" means these Maintenance Service Terms and Conditions; the cover page for the Service Agreement ort thel Installation. Agreement, as applicable; and any other attachments, allo ofv whicha arei incorporated herein by this reference. Ini interpreting this Agreement and resolving any ambiguities, thesel Maintenance Service Terms and Conditions take precedence over any cover page, and the cover page takes precedence over any attachments,  Section 2. DEFINITIONS, AND INTERPRETATION unless the cover page or attachment: states otherwise.  2.2 "Equipmen!" means the equipment that is specified int the attachments ori is subsequently added tot thisA Agreement. 2.3 "Services" means thosei installation, maintenance, support, training, and others services described! int this Agreement. Customer accepts these Maintenance Service Terms and Conditions and agrees top payt the prices setf forth int the Agreement. This Agreement becomes binding only when accepted iny writing by Motorola. The term oft this Agreement begins ont the' "Start Date"i indicated int this Agreement. 4.1 Motorola willp providet the Services described int this Agreement ori inai more detailed statement ofv work or other document attached tot this Agreement. AtC Customer's request, Motorola may also provide additional services at Motorola's then-applicable rates for theservices.. 4.2 IfMotorola is providing Services for Equipment, Motorola parts or parts ofe equal quality willl be used; the Equipment willl be serviced atl levels setf forth int ther manufacturer's product manuals; and routine service procedures that are prescribed by Motorola will befollowed. 4.3 IfCustomer purchases from Motorola additional equipment that becomes part oft thes same system as the initial Equipment, the additionale equipment may be added tot this Agreement and willl be billeda att the: applicable rates after the warranty for that additional equipmente expires. 4.4 AIIE Equipment must be in good working order ont the Start Date or whena additional equipment is added tot the Agreement. Upon reasonable request by Motorola, Customer will provide a complete serial and model number list of the Equipment. Customer must promptly notify Motorolai ins writing whena any Equipment is lost, damaged, stolen ort taken out ofs service. Customer's obligation top pay Service fees for this Equipment will terminate att the end ofthe 4.5 Customer must specifically identify any Equipment thati isl labeledi intrinsically safef for usei inh hazardousenvionments. 4.6 IfEquipment cannot, in Motorola's reasonable opinion, bep properly ore economically: servicedf fora anyr reason, Motorola may modify the scope of Services related tot that Equipment; remove that Equipment from the Agreement; ori increase the pricet to Service thatEquipment 4.7 Customer must promptly notify! Motorola of any Equipment failure. Motorola will respond to Customer's notificationi ina a manner consistent witht the 5.1 Service excludes the repair or replacement of Equipment that has become defective or damaged from usei inc other than the normal, customary, intended, anda authorizedi manner; use not inc compliance with applicablei industry standards; excessive wear andt tear; ora accident, liquids, powers surges, 5.2 Unless specificallyi included int this Agreement, Service excludes itemst that are consumed int the normal operation of the Equipment, such as batteries orn magnetic tapes.; upgrading orr reprogramming Equipment; accessories, belt clips, battery chargers, custom ors special products, modified units, or software; andr repair orr maintenance of anyt transmission line, antenna, microwave equipment, tower ort tower lighting, duplexer, combiner, or multicoupler. Motorola has no obligations for any transmission medium, such ast telephone lines; computer networks, the internet, ort the woridwide web, orf for  Section 3. ACCEPTANCE Section 4. SCOPE OF SERVICES  monthi inv which Motorola receives the writtennotice.  level of Service purchased asi indicated int this. Section 5. EXCLUDED SERVICES neglect, acts of God or otherf force majeure events..  Equipment malfunction causedb byt the transmission medium.    Exhibit 1  MOTOROLA SOLUTIONS  SERVICE AGREEMENT Quote Number QUOTE-1377782 Contract Number: USC000021036 Contract Modifier: R01-DEC-2014.42:52  5001 WI Monroe Street Chicago, IL. 60661 (888): 325-9336  Section 6.1 TIME AND PLACE OF SERVICE  Service willl bep provided att thel location: specified in this Agreement. When Motorola performs service at Customer's location, Customer will provide Motorola, atr no charge, ar non-hazardous work environment with adequate shelter, heat, light, and power and with full and free access tot the Equipment. Waivers ofl liabilityf from Motorola ori its subcontractors will not bei imposed as a site access requirement. Customer will provide alli information pertainingt to the hardware and software elements ofa anys system with whicht the Equipment isi interfacing sot that Motorola may perform its Services. Unless otherwise stated int this Agreement, the hours ofs Service will be 8:30 a.m. to 4:30 p.m., local time, excluding weekends and holidays. Unless otherwise statedi int this Agreement, the pricef for the Services exclude any charges ore expenses associated with helicopter ord other unusual access requirements; ifthese charges or expenses are reasonablyi incurred by Motorola inr rendering the Services, Customer agreest tor reimburse Motorolai fort those charges andexpenses. Customer will provide Motorola with designated points ofc contact (list of names andj phone numbers) that will be available twenty-four (24) hours per day, seven (7) days per week, and an escalation procedure toe enable Customer's personnel tor maintain contact, as needed, with Motorola. 8.1 Customer: affirms thata aj purchase order orr notice top proceedi is not required for the duration oft this service contract and will appropriate funds each year through the contract end date. Unless alternative payment terms are stated in this Agreement, Motorola willi invoice Customer ina advance for each payment period. Allo other charges willl be! billedi monthly, and Customer mustp pay eachi invoice inU.S. dollars withint twenty (20) days oft thei invoice date. 8.2 Customer willr reimburse Motorola for allp propertyt taxes, sales and uset taxes, exciset taxes, and othert taxes ora assessments! thata arel levied as a result of Services rendered under this Agreement (excepti income, profit, and franchise taxes of Motorola) by any governmental entity. The Customer will pay all invoices asr received from Motorola. Att the time ofe execution oft this Agreement, the Customer will provide all necessary reference information toi include on 8.3 Forr multi-year service agreements, att the end oft thef firsty year oft the Agreement ande eachy year thereafter, a CPI percentage change calculation shall bep performed usingt the U.S.Department ofL Labor, Consumer Pricel Index, alll Items, Unadjusted Urban Areas (CPI-U). Should the annual inflation rate increase greater than 3% during the previous year, Motorola: shall have the rightt toi increase allf future maintenance prices by the CPI increase amount exceeding 3%. Alli items, nots seasonally adjusted shall be used as the measure of CPI for this price adjustment. Measurement will take place once the annual averagef for the newy year has been posted by the Bureaud of Labor Statistics. For purposes ofi llustration, ifiny year 51 the CPI reported ani increase of Motorola warrants that its Services undert this Agreement willl bef free of defects inr materials and workmanship for a period of ninety (90) days from the date the performance oft the Services are completed. Int the event ofat breach oft this warranty, Customer's sole remedyi ist tor require Motorola tor re-perform the non-conforming: Service ort tor refund, on a pro-rata basis, thet fees paid for ther non-conforming Service. MOTOROLADISCLAIMS ALL OTHER WARRANTIES, EXPRESSI ORI IMPLIED, INCLUDING THE IMPLIEDI WARRANTIES OF MERCHANTABILITY, AND FITNESSI FORAF PARTICULAR  Section 7. CUSTOMER CONTACT Section 8. INVOICING. AND PAYMENT  invoices for payment ina accordance with thisA Agreement.  8%, Motorola may increase the' Year 6p price by 5% (8%-3%b base).  Section 9. WARRANTY PURPOSE.  Section 10. DEFAULTIERMIMATON  10.1 Ifeither party defaults int the performance oft this Agreement, the other partys will givet to the non-performing: party a written and detailed notice oft the default." The non-performing party willl have thirty (30) dayst thereafter top provide av written plan to cure the default that is acceptable tot the other party and begin implementing the cure plani immediately after plan approval. Ifthe non-performing party fails to provide ori implement the cure plan, then thei injured party, in addition toa any other rights available toi it under law, may immediately terminate this Agreement effective upon giving a written notice oft termination 10.2 Anytermination of this Agreement will not relieve eitherp party ofc obligations previously incurred pursuant tot this Agreement, including payments which may be due and owing att the time oft termination. Alls sums owed by Customer tol Motorola will become due and payablei immediately upont termination of this Agreement. Upon the effective date oft termination, Motorola will have nof further obligation top provide Services. 10.3 Ifthe Customert terminates this Agreement before the end oft the" Term, for anyr reason othert than! Motorola default, then the Customer will payt to Motorola an early termination fee equalt tot the discount applied tot thel last three (3)y years of Service payments fort the originalTerm. Except for personal injury or death, Motorola's total liability, whether for breach of contract, warranty, negligence, strict liability int tort, or otherwise, will be limited tot the directo damages recoverable underl law, but not to exceed the price oft twelve (12) months of Service provided undert this Agreement.  tot the defaulting party.  Section 11. LIMITATION OFI LIABILITY    Exhibit 1  MOTOROLA SOLUTIONS  SERVICE AGREEMENT Quote Number QUOTE-1377782 Contract Number: USC000021036 Contract Modifier: R01-DEC-2014.42.52  500 W Monroe Street Chicago, IL. 60661 (888)325-9336  ALTHOUGH THE PARTIES ACKNOWLEDGE THE POSSIBILITY OF SUCHI LOSSES ORI DAMAGES, THEY AGREE THAT MOTOROLA WILLI NOTI BE LIABLEI FOR/ ANY COMMERCIAL LOSS; INCONVENIENCE; LOSS OF USE, TIME, DATA, GOODI WILL, REVENUES, PROFITS OR SAVINGS; OR OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED TO OR/ ARISING FROM THIS AGREEMENT OR THE PERFORMANCE OF SERVICES BYI MOTOROLAPURSUANT TO THIS AGREEMENT. No action for contract breach orc otherwise relatingt tot the transactions contemplated by this Agreement may be brought more than one (1) year after the accrual oft the cause of action, except for money due upon an open account. This limitation ofl liability will survive the expiration ort termination oft this Agreement anda applies not withstanding any contrary provision. 12.1 This Agreement supersedes allp prior and concurrent: agreements and understandings between the parties, whether written or oral, relatedt tot the Services, and there are no agreements orr representations concerning the subject matter oft this Agreement except for those expressed herein. The Agreement may not! be amended or modified except bya ay written agreements signed by authorized representatives ofboth parties. 12.2 Customer agreest tor reference this Agreement on any purchase orderi issuedi inf furtherance oft this Agreement, however, and omission. oft ther reference tot this Agreement will nota affecti its applicability. Inr noe event wille eitherp party be bound by any terms containedi in a Customer purchase order, acknowledgement, or othery writings unless: the purchase order, acknowledgement, or other writing specifically refers tot this Agreement; clearly indicate the intention ofb both parties to override and modify this Agreement; and the purchase order, acknowledgement, or other writingi is signed by authorized 13.1 Anyi information or data int the form ofs specifications, drawings, reprints, technical information or otherwise furnished to Customer under this Agreement willr remain Motorola's property, will be deemed proprietary, will be kept confidential, and will be promptly returned at Motorola's request. Customer may not disclose, without Motorola's written permission or asr required by! law, any confidential information, or datal to any person, or use confidential information or data for any purpose other than performing its obligations undert this Agreement. The obligations setf forthi int this Section survive 13.2 Unless otherwise agreedi iny writing, no commercial ort technical information disclosed ina any manner ora at any time by Customer tol Motorola will be deemed secret or confidential. Motorola will have no obligation top provide Customer with access toi its confidential and proprietary information, including cost 13.3 This Agreement does not grant directly or byi implication, estoppel, ord otherwise, any ownership right or license undera any Motorola patent, copyright, trades secret, or otheri intellectual property, including any intellectual property created as a result ofc or related tot the Equipment: sold or Services performed Customer iss solely responsible for obtaining licenses or other authorizations required by thel Federal Communications Commission ora any otherf federal, state, orl local government agency and for complying with allr rules and regulations required! by governmental agencies. Neither! Motorola nor any ofits During the term oft this Agreement and continuing for a period oft two (2) years thereafter, Customer will not hire, engage ond contract, solicit the employment of, orr recommend employment to any third party ofa any employee of Motorola ori itss subcontractors without the prior written authorization ofN Motorola. This provision applies only to those employees ofN Motorola ori its subcontractors who arer responsible for rendering services undert this Agreement. Ifthis Allt tools, equipment, dies, gauges, models, drawings, or other materials paidf for orf furnished by! Motorola for the purpose oft this Agreement will be and remain thes sole property of! Motorola. Customer will safeguard all such property whilei itisi in Customer's custody or control, bel liablef for any loss or damage tot this property and return itto! Motorola upon request. This property will bel held by Customer for Motorola's use without charge and may be removed from  Section 12. EXCLUSIVE TERMS AND CONDITIONS  representatives oft both parties.  Section 13. PROPRIETARY INFORMATION; CONFIDENTIALITY: INTELLECTUAL PROPERTY RIGHTS  the expiration ort termination oft this Agreement.  and pricing data. under this Agreement.  Section 14. FCC LICENSES. AND OTHER AUTHORIZATIONS  employees is ana agent or representative of Customer in any governmental matters.  Section 15. COVENANT NOT TO EMPLOY  provision is foundt to be overly broad under applicable law, itwill be modified as necessary to conform to applicable law.  Section 16. MATERIALS, TOOLS AND EQUIPMENT Customer's premises by Motorola at anyt time without restriction.  Section 17. GENERAL TERMS  17.1 Ifany court renders any portion oft this Agreement unenforceable, the remaining terms will continue inf full force andeffect. 17.2 This Agreement and the rights and duties oft the parties willl bei interpreted ina accordance with the laws oft the Statei inv whicht the Services are  performed.  17.3 Failure to exercise any righty will not operate as a waiver oft that right, power, orprivilege.    Exhibitl 1  MOTOROLA SOLUTIONS  SERVICE AGREEMENT Quote Number QUOTE-1377782 Contract Number: USC000021036 Contract Modifier: R01-DEC-2014.4252  500 WI Monroe Street Chicago, IL. 60661 (888)325-9336  17.4 Neither partyi isl liablet ford delays orl lacko of performance resulting from: any causes that are beyond that party's reasonable control, such as strikes, 17.5 Motorola may subcontract any oft the work, but subcontracting will not relieve! Motorola ofi its duties undert thisAgreement. 17.6 Excepta asp provided herein, neither Partyr may assignt this Agreement ora any ofi itsr rights or obligations hereunder withoutt thep prior written consent of the other Party, which consent will not be unreasonably withheld. Any attempted assignment, delegation, ort transfer without the necessary consentv will be void. Notwithstanding: the foregoing, Motorola may assignt this Agreement to any ofi its affiliates ori its right tor receive payment without the prior consent of Customer. Ina addition, int the event Motorola separates one or more ofi its businesses (each a "Separated Business"), whether by way ofas sale, establishment of aj joint venture, spin-off or otherwise (eacha a" "Separation Event"), Motorola may, without the prior written consent oft the other Party and at noa additional cost toN Motorola, assign this Agreement such that ity will continue to benefit the Separated Business and its affiliates (and Motorola andi its 17.7 THISA AGREEMENT WILL RENEW, FOR AN ADDITIONAL ONE (1)YEAR TERM, ON EVERY ANNIVERSARY OF THE START DATE UNLESS EITHER THE COVER PAGE SPECIFICALLY: STATESA1 TERMINATION DATEORO ONE PARTYNOTIFIES THE OTHERI INV WRITING OF ITSINTENTION TOI DISCONTINUE THE AGREEMENT NOT LESS THAN THIRTY (30) DAYS OF THAT ANNIVERSARY DATE. At the anniversary date, Motorola may. 17.8 IfMotorola provides Services after the termination ore expiration oft this Agreement, thet terms, and conditions in effect att thet time oft the termination ore expiration will applyt tot those Services and Customer: agrees top payf fort those services ona at time and materials basis atN Motorola's then effective hourly 17.9 This Agreement may be executed inc one orr more counterparts, all of which shall be considered part oft the Agreement. The parties may execute this Agreement iny writing, or by electronic signature, and any such electronic signature shall have the same legal effecta as al handwritten signature fort the purposes ofv validity, enforceability, and admissibility. In addition, ane electronic: signature, at true and correct facsimile copy or computer image oft this  material shortages, or acts of God.  affiliates, tot the extent applicable) following the Separation! Event. adjust the price oft the Services tor reflect its current rates.  rates.  Agreement shall bet treated as and shalll have the same effect as an original signed copy oft thisdocument.  Revised. June 16, 2018    Exhibitl  MOTOROLA SOLUTIONS  ASTRO 25 ADVANCED PLUS  SERVICES STATEMENT OF WORK  AND SUAIAGREEMENT  JANUARY 29, 2021  DALE COUNTY,AL  The design, technical, andp pricei informationi furnished witht this proposal isp proprietary information of Motorola Solutions, Inc. (Motorola). Such information iss submitted with ther restriction thati itis tob be used only for the evaluation oft the proposal, andi is nott to be disclosed publicly ori in any mannert to anyone othert thant those required toe evaluate the proposal, withoutt the express written permission of Motorola Solutions, Inc.  MOTOROLA, MOTO, MOTOROLA: SOLUTIONS, and the Stylized! ML Logo aret trademarks orr registered trademarks ofN Motorola Trademark Holdings, LLC and are used under license. Allo other trademarks are the property of their respective owners. 02 2020 Motorola Solutions, Inc. Allr rights reserved.    Exhibitl  TABLE OF CONTENTS  Section 1  ASTRO 25 Advanced Plus Services Statement of Work. 1.2 Motorola Solutions Service Delivery Ecosystem. 1.2.1 Centralized Managed Support Operations 1.2.2 Field Service.. 1.2.3 Customer Support Manager. 1.2.4 Repair Depot 1.2.5 MyView Portal.. 1.3 Connectivity Specifications. 1.4 Advanced Plus Services Detailed Description 1.4.1 Network Event Monitoring. 1.4.1.1 Description of Service 1.4.1.2 Scope 1.4.1.3 Inclusions.  1-1 1-1 1-2 1-2 1-3 1-3 1-3 1-3 1-4 1-4 1-4 1-4 1-5 1-6 1-6 1-6 1-7 1-7 1-8 1-9 1-9 1-11 1-11 1-11 1-11 1-12 1-12 1-12 1-13 1-14 1-15 1-15 1-15 1-15 1-15 1-16 1-16 1-18 January 29, 2021 Tablec of Contents i  1.1 Overview.  1.4.1.4 Motorola Solutions Responsibilities. 1.4.1.5 Limitations and Exclusions. 1.4.1.6 Customer Responsibilities. 1.4.1.7 Engagement Matrix. 1.4.1.8 Connectivity Matrix.. 1.4.1.10 Monitored Elements 1.4.2 Remote Technical Support... 1.4.2.1 Description of Service. 1.4.2.2 Scope 1.4.2.3 Inclusions.  1.4.1.9 Motorola Solutions Owned and Supplied Equipment.  1.4.2.4 Motorola Solutions Responsibilities. 1.4.2.5 Limitations and Exclusions. 1.4.2.6 Customer Responsibilities.  1.4.2.7 Remote Technical Support Priority Level Definitions 1.4.2.8 Remote Technical Support Priority Level Response Goals.. 1.4.3 Network Hardware Repair with Advanced Replacement.  1.4.3.1 Description of Service. 1.4.3.2 Scope 1.4.3.3 Inclusions.  1.4.3.4 Motorola Solutions Responsibilities. 1.4.3.5 Limitations and Exclusions. 1.4.3.6 Customer Responsibilities. 1.4.3.7 Repair Process ASTRO: 25A Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposal iss subject to ther restrictions ont the cover page.    Exhibit1 1-19 1-24 1-24 1-24 1-24 1-24 1-25 1-26 1-27 1-28 1-28 1-28 1-28 1-28 1-28 1-29 1-29 1-31 1-32 1-32 1-32 1-33 1-34 1-35 1-35 1-36 1-36 1-37 1-38 1-38  1.4.3.8 Advanced Replacement. 1.4.4 On-site Infrastructure Response 1.4.4.1 Description of Service 1.4.4.2 Scope 1.4.4.3 Inclusions.  1.4.4.4 Motorola Solutions Responsibilities. 1.4.4.5 Customer Responsibilties. 1.4.5 Annual Preventive Maintenance 1.4.5.1 Description of Service. 1.4.5.2 Scope 1.4.5.3 Inclusions.  1.4.4.6 On-site Infrastructure Response Priority Level Definitions. 1.4.4.7 On-site Infrastructure Response Priority Level Response Time Goals..  1.4.5.4 Motorola Solutions Responsibilities. 1.4.5.5 Limitations and Exclusions 1.4.5.6 Customer Responsibilities. 1.4.5.7 Preventive Maintenance Tasks. 1.4.5.8 Site Performance Evaluation Procedures. 1.4.6 Network Updates - SUAIL.. 1.4.6.1 Description of Service 1.4.6.2 Scope 1.4.6.3 Inclusions.  1.4.6.4 Update Planning and Preparation 1.4.6.5 System Readiness Checkpoint 1.4.6.6 System Update 1.4.6.7 Update Completion. 1.4.6.8 Limitations and Exclusions. 1.4.6.9 Special Provisions. 1.4.6.10 ASTRO 25 System Release Update Paths 1.4.6.11 System Pricing Configuration.  January 29, 2021 Tablec ofContents li  ASTRO 25 Advanced! Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use ord disclosure ofthis proposali is subject tot ther restrictions ont the cover page.    Exhibitl 2021 January  SECTION  ASTRO 25 ADVANCED PLUS SERVICES STATEMENT OF  WORK  1.1  OVERVIEW  Motorola Solutions' ASTROO 25 Advanced Plus Services ("Advanced Plus Services") provide an integrated and comprehensive sustainment program for fixed end network infrastructure equipment located at the network core, RF sites, and dispatch sites. Advanced Plus Services do not include maintenance for mobile devices, portable devices, or network  backhaul equipment.  Advanced Plus Services consist of thet following elements:  Network Event Monitoring. Remote Technical Support. Network Hardware Repair. On-site Infrastructure Response. Annual Preventive Maintenance. Network Updates.  Each oft these elements is summarized below and expanded upon in Section 1.4. Int the event of a conflict between the descriptions below and an individual subsection of Section This Statement of Work ("SOW"), including all of its subsections and attachments, is an integral part oft the Services Agreement for maintenance services, Professional Services Agreement for security update and monitoring services, Communications System and Services Agreement ("CSSA") for Network Updates, or other applicable signed agreement ("Agreement') between Motorola Solutions, Inc. ("Motorola Solutions") and the Customer ("Customer"), andi is subject to the terms and In order to receive the services as defined within this SOW, the Customer is required to keep the system within as standard support period as described in Motorola Solutions' Software Support Policy  1.4, the individual subsection prevails.  conditions set forth in the Agreement.  ("SwSP").  Network Event Monitoring  Real-time, continuous ASTRO 25 radio communications network monitoring and event management. Using sophisticated tools for remote monitoring and event characterization, Motorola Solutions will assess events, determine the appropriate response, and initiate that response. Possible responses include remotely addressing the issue, escalation to product technical support groups, and dispatch of designated field technical resources.  ASTRO: 25/ Advanced Plus Services Statement of Work Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposal is subject tot the restrictions ont the cover page..  ASTRO: 25 Advanced Plus Services Statement ofWork 1-1    Exhibitl  January 2021  Remote Technical Support  Motorola Solutions will provide telephone consultation with specialists skilled at diagnosing and swiftly resolving infrastructure performance and operational technical issues requiring a high level of ASTRO 25 network experience and troubleshooting capabilities.  Network Hardware Repair  Motorola Solutions will repair Motorola Solutions-manufactured infrastructure equipment and select third-party manufactured infrastructure equipment supplied by Motorola Solutions. Motorola Solutions coordinates the equipment repair logistics process.  On-site Infrastructure Response  When needed to resolve equipment malfunctions, Motorola Solutions will dispatch qualified local technicians to the Customer's location to diagnose and restore the communications network. Technicians will perform diagnostics on impacted hardware and replace defective components. The service technician's response time will be based on pre-defined incident  priority levels.  Annual Preventive Maintenance  Qualified field service technicians will perform proactive, regularly scheduled operational testing and alignment of infrastructure and network components to verify those components Periodically updates the Customer's ASTRO 25 system release software and includes hardware and implementation services necessary to complete the update. With this service, the Customer's system is kept current SO that it is prepared to support the latest capabilities. MOTOROLA SOLUTIONS SERVICE DELIVERY ECOSYSTEM Advanced Plus Services are delivered through a tailored combination of local field service personnel, centralized teams equipped with a sophisticated service delivery platform, product repair depots, and MyView Portal. These service entities will collaborate to swiftly analyze issues, accurately diagnose root causes, and promptly resolve issues to restore the  comply with the original manufacturer's specifications.  Network Updates  1.2  Customer's network to normal operations. Centralized Managed Support Operations  1.2.1  The cornerstone of Motorola Solutions' support process is the Centralized Managed Support Operations ("CMSO") organization, which includes the Service Desk and technical support teams. The CMSO is staffed 24x7x365 by experienced personnel, including service desk The Service Desk provides a single point of contact for all service-related items, including communications between the Customer, Motorola Solutions, and third-party subcontractors. The Service Desk processes service requests, service incidents, change requests, and dispatching, and communicates with stakeholders in accordance with pre-defined response.  specialists, security analysts, and operations managers.  ASTRO: 25/ Advanced Plus Services Statement ofv Work Motorola Solutions Confidential Restricted  Use or disclosure ofti this proposal is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-2    Exhibitl  January 2021  times. All incoming transactions through the Service Desk are recorded, tracked, and updated through the Motorola Solutions Customer Relationship Management ("CRM") system. The Service Desk also documents Customer inquiries, requests, concerns, and The CMSO coordinates with the field service organization that will serve the Customer  related tickets. locally.  1.2.2 Field Service  Motorola Solutions authorized and qualified field service technicians perform on-site infrastructure response, field repair, and preventive maintenance tasks. These technicians are integrated with the Service Desk and with technical support teams and product engineering as required to resolve repair and maintenance requests.  1.2.3  Customer Support Manager  A Motorola Solutions Customer Support Manager ("CSM") will be the Customer's key point of contact for defining and administering services. The CSM's initial responsibility is to create the Customer Support Plan ("CSP") in collaboration with the Customer. The CSP functions as an operating document that personalizes the services described in this document. The CSP contains Customer-specific information, such as site names, site access directions, key contact persons, any tailored case priority level definitions, case handling instructions, and escalation paths for special issues. The CSP also defines the division of responsibilities between the Customer and Motorola Solutions SO response protocols are pre-defined and well understood when the need arises. The CSP governs how the services will be performed and will be automatically integrated into this Statement of Work by this reference. The CSM and Customer will review and amend the CSP on a mutually agreed cadence so the CSP remains current and effective in  governing the Advanced Plus Services.  1.2.4 Repair Depot  The Motorola Solutions Repair Depot provides the Customer with a central repair location, eliminating the need to send network equipment to multiple vendor locations for repair. All products sent to the Depot are tracked throughout the repair process, from inbound shipment to return, through a case management system that enables Customer  representatives to see repair status.  1.2.5 MyView Portal  Supplementing the CSM and the Service Desk as the Customer points of contact, MyView Portal is a web-based platform that provides network maintenance and operations information. The portal is accessed from a desktop, laptop, tablet, or smartphone web Network Event Monitoring: Manage cases and view self-service reports. Observe incident details byi incident priority level and track the progress of issue resolution. Remote Technical Support: Manage cases and view self-service reports. Observe incident details byi incident priority level and track the progress ofi issue resolution.  browser. The information available includes:  ASTRO: 25/ Advanced Plus Services Statement of Work Motorola Solutions Confidential Restricted  Use or disclosure ofthis proposal is subject tot the restrictions ont the cover page.  ASTRO: 25 Advanced! Plus Services Statement ofWork 1-3    Exhibit 1  January 2021  Network Hardware Repair: Track return material authorizations ("RMA") shipped to Motorola Solutions' repair depot and eliminate the need to call for status updates. In certain countries, customers will also have the ability to create new RMA requests Remote Security Update Service: View patch history and status of recentlycompleted On-site Infrastructure Response: Manage cases and view self-service reports. Observe incident details by incident priority level and track the progress ofi issueresolution. Annual Preventive Maintenance: View case status and details of each annualchange request for preventive maintenance, including completed checklist information for the Network Updates: View system status overview and software update information. Security Monitoring: Manage cases and view self-service reports. Observe incident details by incident priority level and track the progress of eueresolution. WAN Port Monitoring: Manage cases and view self-service reports. Observe incident details by incident priority level and track the progress ofi issue to resolution. Orders and Contract Information: View available information egaringorders.service The data presented in MyView Portal is provided to support the services described in the following sections, which define the terms of any service delivery commitments associated  online. security updates.  case.  contracts, and service coverage details.  with this data.  1.3  CONNECTMVITY SPECIFICATIONS  The Advanced Plus Services package requires available internet connectivity provided by the Customer. A minimum connection of 2 Mbps is necessary to enable remote monitoring ADVANCED PLUS SERVICES DETAILED DESCRIPTION Due to the interdependence between deliverables within the detailed sections, any changes to or any cancellation of any individual section may require a scope review and price  and update services.  1.4  revision.  1.4.1  Network Event Monitoring  Network Event Monitoring provides continuous real-time fault monitoring for radio communications networks. Motorola Solutions uses a defined set of tools to remotely monitor the Customer's ASTRO 25 radio network and characterize network events. When an actionable event takes place, it becomes an incident, which Centralized Managed Support Operations CMS07tecnno0gsts acknowledge, assess, and initiate a defined  response.  1.4.1.1 Description of Service  With Network Event Monitoring, Motorola Solutions uses a Managed Services Suite of Tools ("MSST") to detect events 24/7 as they occur, analyze them, and escalate them to the Network Operation Center ("NOC"). Incidents will be generated automatically based on the  criteria shown in Table 1-1.  ASTRO: 25A Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tother restrictions ont the cover page.  ASTRO 25/ Advanced Plus Services Statement ofWork 1-4    Exhibitl 1  J  January: 2021  Table 1-1: Alarm Threshold Rule Options for all Event Types  Standard Threshold  Optional Threshold  Ani incident willl be triggered if an event fulfills An incident will be triggered if an event fulfills  one oft the two following criteria: Event occurs 51 times in 30 minutes. Event causes 10 minutes of continuous downtime for a monitored component.  one of the twot following criteria: 1 Event occurs 7 times in 30 minutes. I Event causes 151 minutes of continuous downtime for a monitored component.  The CMSO NOC agent assigns a priority level to incidents based on an incident's severity, then initiates a response in accordance with the Customer Handling Procedure ("CHP"). Depending on the incident, Motorola Solutions' response may include continued monitoring for further incident development, remote remediation by technical support, dispatching a field service technician, or other actions Motorola Solutions determines necessary. To prevent duplicate incidents from being generated by the same root cause, Motorola Solutions employs an auto triage process that groups related incidents. The auto triage process therefore automatically assigns grouped incidents to a field service technician, enabling the resolution oft these incidents together if the root alarm has been addressed. Motorola Solutions uses a set of standard templates to record keyi information on service process, defined actions, and points of contact for the Customer's service. In the event of an incident, Motorola Solutions and the Customer can reference these templates. When Open: - Motorola Solutions' points of contact for dispatch permissons,enutement  information is updated, it will be organized in four categories: information, and knowledge management. Vendor- - Escalation and contact information. Resolution - Case closure information. Site Arrival - Site arrival and exit process information.  The Customer will be able to access information on Network Event Monitoring activities via MyView Portal, including incident management reports. Any specific remediation and action notes from Motorola Solutions' CMSO or field service technicians will be available for the Service Configuration Portal-Lite ("SCP-Lite"), accessed through MyView Portal, provides a read only view of the Customer's current service configuration, including site parameters, notification preferences, and dispatch information. If the Customer or Motorola Solutions make changes to the network, the updated information will be incorporated into SCP-Lite  Customer to review as well.  allowing the Customer a view of the ASTRO 25 radio network's state.  1.4.1.2 Scope  Network Event Monitoring is available 24 hours a day, 7 days a week. Incidents generated by the monitoring service will be handled in accordance with the times and priorities defined Network Event Monitoring is a globally provided service unless limited by data export control or other applicable local and regional regulations. Timeframes are based on the Customer's  in Section 1.4.1.7: Engagement Matrix.  local time zone.  ASTRO 25 Advanced Plus Services Statement of Work Motorola! Solutions Confidential Restricted  Use orc disclosure oft this proposal is subject tot the restrictions ont the cover page.  ASTRO: 25A Advanced Plus Services Statement ofWork 1-5    Exhibitl  January 2021  1.4.1.3 Inclusions  Network Event Monitoring is available for the devices listed in Section 1.4.1.10: Monitored  Elements.  1.4.1.4 Motorola Solutions Responsibilties  Provide a dedicated network connection necessary: for monitoring the Customer's communication network. Section 1.4.1.8: Connectivity Matrix describes available Ifdetermined necessary by Motorola Solutions, provide Motorola Solutions- owned equipment at the Customer's premises for monitoring network elements. The type of equipment and location of deployment is listed in Section 1.4.1.9: Motorola Verify connectivity and event monitoring prior to system acceptance or startdate. Monitor system continuously during hours designated int the Customer Support Plan ("CSP"), and in accordance with Section 1.4.1.7: Engagement Matrix. Remotely access the Customer's system to perform remote diagnosis as permittedby the Customer pursuant to Section 1.4.1.6: Customer Responsibilities. Create an incident, as necessary. Gather information to perform thet following:  connectivity options.  Solutions Owned and Supplied. Equipment.  Characterize the issue. Determine a plan of action. Assign and track the incident to resolution. system notes via MyView Portal.  Provide the Customer with system configuration info, site info, system notifications, and Cooperate with the Customer to coordinate the transition of monitoring responsibilities between Motorola Solutions and the Customer as specified in Section 1.4.1.6: Customer Ifthe Customer's technician designated in the CSP is Mobile OSS ("MOSS") enabled, thei incident will be Automatically Dispatched to MOSS. Otherwise, the incident will be Maintain communication as needed with the Customer in the field until incident Provide available information on incident resolution to the Customer.  Responsibilities.  sent to the CMSO Service Desk.  resolution.  1.4.1.5 Limitations and Exclusions  The following activities are outside the scope oft the Network Monitoring service: Motorola Solutions will not monitor any elements outside of the Customer's ASTRO 25 network, or monitor infrastructure provided by a third party, unless specifically stated. Monitored elements must be within the. ASTRO 25 radio network andcapable Additional support charges above contracted service agreement fees may apply if Motorola Solutions determines that system faults were caused by the Customer making changes to critical system parameters without written agreement from Monitoring of network transport, such as WAN ports, WAN cloud, and redundant paths, unless provided by supplemental service outside this standardscope.  ofs sending alerts to the Unified Event Manager ("UEM").  Motorola Solutions.  ASTRO: 25/ Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot the restrictions ont the coverp page.  ASTRO: 25 Advanced Plus Services Statement ofWork 1-6    Exhibit 1  J  January 2021  1.4.1.6 Customer Responsibilities  Allow Motorola Solutions continuous remote access to enable the monitoring service. Provide continuous utility service to any Motorola Solutions equipment installed or used at the Customer's premises to support delivery oft the service. The Customer agrees to take reasonable due care to secure the Motorola Solutions equipment from theft or Prior to contract start date, provide Motorola Solutions with pre-defined information  damage while on the Customer's premises. necessary to complete a CSP, including: Incident notification preferences and procedure. Repair verification preference and procedure. Database and escalation procedure forms. the CSP to the Customer Support Manager ("CSM").  Submit timely changes in any information supplied to Motorola Solutions and included in Notify the CMSO when the Customer performs any activity that impacts the system. Activity that impacts the system may include but is not limited to: installing software or hardware upgrades, performing upgrades to the network, renaming elements ordevices within the network, and taking down part of the system to perform maintenance. Send system configuration change requests to Motorola Solutions' CSM via MyView Allow Motorola Solutions' field service technician, if designated in the CSP, access to equipment, including any connectivity or monitoring equipment, if remote service is not Allow Motorola Solutions' field service technician, if designated in the CSP, access to remove Motorola Solutions-owned monitoring equipment upon cancellation ofservice. Provide Motorola Solutions with all Customer-managed passwords required to access the Customer's system upon request, when opening a request for service support, or Pay additional support charges above the contracted service agreements that may apply ifiti is determined that system faults were caused by the Customer making changes to critical system parameters without written agreement from Motorola Solutions. Int the event that Motorola Solutions agrees in writing to provide supplemental monitoring for third-party elements provided by the Customer, the Customer agrees to obtain third party consents or licenses required to enable Motorola Solutions to provide the Cooperate with Motorola Solutions and perform reasonable or necessary acts to enable Contact Motorola Solutions to coordinate transition of monitoring when theresponsibility for monitoring needs to be transferred to or from Motorola Solutions, as specified in pre- defined information provided in the Customer's CSP. An example of a transfer scenario ist transferring monitoring from Motorola Solutions for network monitoring after normal Upon contact, the Customer must provide Motorola Solutions with customer name, site ID, status on any open incidents, priority level of any open incidents, brief descriptions of any ongoing incident, and action plan for resolving thoseincidents. Acknowledge that incidents will be handled in accordance with the times and priorities as  Portal. possible.  when needed to enable response to a technical issue.  monitoring service.  Motorola Solutions to provide these services.  business hours.  defined in Section 1.4.1.7: Engagement Matrix.  1.4.1.7 Engagement Matrix  Motorola Solutions responds to events based on the defined priority levels in Table 1-2:  ASTRO 25 Advanced Plus Services Statement of Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposalis is subject tot the restrictions ont the cover page.  ASTRO: 25 Advanced Plus Services Statement ofWork 1-7    Exhibit 1  J  January: 2021 Engagement Times Response provided 24 hours, 7 days a week, including US Holidays.  Table 1-2: Priority Levels Definition  Incident Priority Critical  Core: Core server failures. 5 Core link failure. Sites/Subsites: AXS: Cluster site two or more. redundant serverl loss. Consoles: 5 Console positions down (>=; 33%). L Console site link down. Sites/Subsites: <33% of sites/subsites down. >= 33% of channels down. Conventional Channels: >= 50% of conventional channels (CCGW) down. AXS: Cluster site one server down butr redundancy available. Devices: K Site router/switch, GPS server down. Consoles: 1 Console positions down (< 33% at as site). Sites/Subsites: 1 <33% of channels down. Conventional Channels:  5 Entire simulcast not wide trunking. >=: 33% of sites/subsites down.  High  Response provided 24 hours, 7 days a week, including US Holidays.  Medium  Response provided Monday through Friday 8 a.m. to 5 p.m. local time, excluding U.S. Holidays.  Less than 50% of conventional channel down. Minor events and warnings in the system.  Low  Response provided Monday through Friday 8 a.m. to 5p p.m. local time, excluding U.S. Holidays.  1.4.1.8 Connectivity Matrix  Request connectivity eight weeks in advance of service start date.  Table 1-3: Available Connectivity  System Type  Available Connectivity Internet VPN Ethernet  Set up and Maintenance Motorola Solutions Motorola Solutions  ASTROG: 25 ASTROQ 25  ASTRO: 25 Advanced Plus Services Statement ofV Work: Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced! Plus Services Statement ofV Work 1-8    Exhibit 1  January: 2021  1.4.1.9 Motorola Solutions Owned and Supplied Equipment  This table identifies equipment that Motorola Solutions will supply to support the network  monitoring service for the duration oft the service.  Table 1-4: Motorola Solutions Owned and Supplied. Equipment  Equipment Type  Location Installed  FirewallRouter  Master Site Master Site for each Zone  Service Delivery Management Server  1.4.1.10 Monitored Elements  This table identifies the elements that can be monitored by the service. The specific quantities of each element to be monitored on the Customer's system will be inventoried in  the CSP.  Table 1-5: Monitored Elements Monitored Elements Enrichment Testing Environmental ESX Exit Router Firewall GAS Server Gateway Gateway Router Gateway Unit GIS Server HSS Infrastructure (CHI CAM) Install Server LAN: Switch Licensing Service Link Load Balancer Logging Recorder Logging Replay Station MGEG Microwave MME MOSCAD Server Network Address  Active Directory Agent AIS AMB Application Server APX Cloud Application ATR AUC Backup Server Base Radio Call Processor CAM Camera CBSD CCGW CEB Channel Client Station CommandCentral, AXS dispatch console Controller Conventional Core Core Router Data Processing  Probe QUANTAR Radio Interface RDM RFDS RGU RNG Router RTU SCOM Server Short Data Router Site Statistical Server Storage Networking Switch Telephony TENSR Terminal Server Timekeeper Training App Training Database TRAK Trap Forwarder UCS  ASTRO: 25A Advanced! Plus Services Statement of Work Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposal iss subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-9    Exhibit 1  January 2021  Monitored Elements Network Device NTP OSP Packet Data Gateway Physical Host Environmental Power Distribution Unit  Database Server Data Warehouse Server Device Configuration Server OP  UEM Virtual Machine VMS VPM WSGU ZDS  DIU DNS Domain Controller DSC 8000 Site Controller eNodeB  Physical Host Power and Network. Zone Controller  ASTRO: 25/ Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure ofti this proposal is subject tot ther restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-10    a  January 2021  1.4.2 Remote Technical Support  Motorola Solutions' Remote Technical Support service provides telephone consultation for technical issues that require al high level of ASTRO 25 network knowledge and troubleshooting capabilities. Remote Technical Support is delivered through the Motorola Solutions Centralized Managed Support Operations ("CMSO") organization by a staff of technical support specialists skilled in diagnosis and swift resolution of infrastructure Motorola Solutions applies leading industry standards in recording, monitoring, escalating, and reporting for technical support calls from its contracted customers to provide the support  performance and operational issues.  needed to maintain mission-critical systems.  1.4.2.1 Description of Service  The CMSO organization's primary goal is Customer Issue Resolution ("CIR"), providing incident restoration and service request fulfillment for Motorola Solutions' currently supported infrastructure. This team of highly skilled, knowledgeable, and experienced specialists is an integral part of the support and technical issue resolution process. The CMSO supports the Customer remotely using a variety of tools, including fault diagnostics Calls requiring incidents or service requests will be logged in Motorola Solutions' Customer Relationship Management ("CRM") system, and Motorola Solutions will track the progress of each incident from initial capture to resolution. This helps ensure that technical issues are prioritized, updated, tracked, and escalated as necessary, until resolution. Motorola Solutions will advise and inform Customer ofi incident resolution progress and tasks that require further investigation and assistance from the Customer's technical resources. The CMSO Operations Center classifies each technical support request based on the Remote Technical Support priority level definitions outlined in Section 1.4.2.7. The response toal Remote Technical Support request is based on the Remote Technical Support priority This service requires the Customer to provide a suitably trained technical resource that delivers maintenance and support to the Customer's system, and who is familiar with the operation of that system. Motorola Solutions provides technical consultants to support the local resource in the timely closure ofi infrastructure, performance, and operational issues.  tools, simulation networks, and fault database search engines.  level response goals outlined in Section 1.4.2.8.  1.4.2.2 Scope  The CMSO Service Desk is available via telephone 24 hours per day, 7 days per week, and 365 days per year to receive and log requests for technical support. Remote Technical Support service is provided in accordance with the assigned priority.  1.4.2.3 Inclusions  Remote Technical Support service will be delivered for Motorola Solutions sold  infrastructure, including integrated third-party products.  ASTRO: 25A Advanced Plus Services Statement of Work Motorola! Solutions Confidential Restricted  Use or disclosure ofthis proposal is subject tot the restrictions ont the cover page.  ASTRO: 25A Advanced! Plus Services Statement ofV Work 1-11    Exhibitl 1  J  January 2021  1.4.2.4 Motorola Solutions Responsibilities  Maintain availability of the Motorola Solutions CMSO Service Desk via telephone (800- MSI-HELP): 24 hours per day, 7 days per week, and 365 days per year to receive, log, Respond to incidents and technical service requests in accordance with the response times set forth in Section 1.4.2.8: Remote Technical Support Priority Level Response Goals and the incident priority levels defined in the Section 1.4.2.7: Remote Technical Provide caller a plan of action outlining additional requirements, activities, or information Maintain communication with the Customer ini the field as needed until resolution of the Coordinate technical resolutions with agreed upon third-party vendors, as needed. Escalate support issues to additional Motorola Solutions technical resources, as Determine, in its sole discretion, when an incident requires more than the Remote Technical Support services described in this SOW and notify the Customer of an  and classify Customer requests for support.  Support Priority Level Definitions. required to achieve restoral/fulfiiment.  incident. applicable.  alternative course of action.  1.4.2.5 Limitations and Exclusions  The following activities are outside the scope of the Remote Technical Support service: Remote Technical Support for network transport equipment or third-party products not Any maintenance and/or remediation required as a result of a virus or unwanted cyber  Customer training. sold by Motorola Solutions. intrusion.  1.4.2.6 Customer Responsibilties  Priori to contract start date, provide Motorola Solutions with pre-defined information Submit timely changes in any information supplied int the CSP to the Customer Support Contact the CMSO Service Desk to engage the Remote Technical Support service when needed, providing the necessary information for proper entitlement services. This information includes, but is not limited to, the name of contact, name of Customer, system ID number, site(s) in question, and al brief description of the problem that Maintain suitably trained technical resources familiar with the operation of the Customer's system to provide field maintenance and technical maintenance services for Supply suitably skilled and trained on-site presence when requested. Validate issue resolution in a timely manner prior to close of thei incident. Acknowledge that incidents will be addressed in accordance with the response times and priorities defined in Section 1.4.2.7: Remote Technical Support Priority Level Definitions and Section 1.4.2.8: Remote Technical Support Priority Level Response Cooperate with Motorola Solutions, and perform all acts that are reasonable or necessary to enable Motorola Solutions to provide Remote Technical Support.  necessary to complete Customer Support Plan ("CSP").  Manager ("CSM").  contains pertinent information fori initial issue classification.  the system.  Goals.  ASTRO: 25A Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO 25/ Advanced Plus Services Statement ofWork 1-12    Exhibitl  I  January 2021  Int the event that Motorola Solutions agrees in writing to provide supplemental Remote Technical Support to third-party elements provided by the Customer, the Customer agrees to obtain all third-party consents or licenses required to enable Motorola  Solutions to provide the service.  1.4.2.7 Remote Technical Support Priority Level Definitions  The following priority level definitions will be used to determine the maximum response  times of the incidents: Incident Priority Critical  Definition  Core:  Core server failures. Core link failure. Sites/Subsites: AXS: Cluster site two or more redundant server loss. Consoles: 1 Console positions down (>= 33%). A Console site link down. Sites/Subsites: <33% of sites/subsites down. >= 33% of channels down. Conventional Channels:  Entire simulcast not wide trunking. 3 >= 33% of sites/subsites down.  High  K > 50% of conventional channels (CCGW) down. K Cluster site one server down but redundancy available.  AXS: Devices: Site router/switch, GPS server down. Consoles: Console positions down (< 33% at as site). Sites/Subsites: K<3 33% of channels down. Conventional Channels:  Medium  Less than 50% of conventional channel down. Minor events and warnings int the system.  Low  ASTRO: 25A Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposal iss subject tot the restrictions ont the cover page.  ASTRO 25A Advanced Plus Services Statement ofWork 1-13    Exhibit 1  January 2021  1.4.2.8 Remote Technical Support Priority Level Response Goals  Response times are based on the following incident priority level definitions:  Incident Priority Critical High  Response Time  Motorola Solutions' CMSO will contact the Customer's technical representative within one hour of the request for support being logged in the issue management system. Continual effort will be maintained to restore the system or provide a workaround resolution. Response provided 24x7. Motorola Solutions' CMSO will contact the Customer's technical representative within four hours of the request for support being! logged in the issue management system. Continual effort willl be maintained to restore the system or provide a workaround resolution. Response provided 24x7. Motorola Solutions CMSO will contact the Customer's technical representative within one business day oft the request for support being logged in the issue management system. Response provided Monday through Friday 8 a.m. to 5 p.m. local time, excluding U.S. Holidays. Motorola Solutions CMSO will contact the Customer's technical representative by the next business day after the request for support being logged in the issue management system. Response provided Monday through Friday 8 a.m. to 5 p.m. local time, excluding U.S. Holidays.  Medium Low  ASTRO: 25A Advanced Plus Services Statement of Work Motorola! Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot the restrictions ont thec cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-14    Exhibitl 1  January: 2021  1.4.3  Network Hardware Repair with Advanced Replacement  Motorola Solutions will provide hardware repair for Motorola Solutions and select third-party infrastructure equipment supplied by Motorola Solutions. A Motorola Solutions authorized repair depot manages and performs the repair of Motorola Solutions supplied equipment,  and coordinates equipment repair logistics.  1.4.3.1 Description of Service  Infrastructure components are repaired at Motorola Solutions-authorized Infrastructure Depot Operations ("IDO"). At Motorola Solutions' discretion, select third-party infrastructure may be sent to the original equipment manufacturer or third-party vendor for repair.  Network Hardware Repair is also known as Infrastructure Repair.  1.4.3.2 Scope  Repair authorizations are obtained by contacting the Centralized Managed Support Operations rCMS0)organization Service Desk, which is available 24 hours a day, 7 days aweek. Repair authorizations can also be obtained online by contacting the Customer  Support Manager ("CSM").  1.4.3.3 Inclusions  This service is available on Motorola Solutions-sold infrastructure components, including integrated third-party products. Motorola Solutions will make a commercially reasonable effort to repair Motorola Solutions manufactured infrastructure products after product cancellation. The post-cancellation support period of the product will be noted in the  product's end-of-life (EOL)notification.  1.4.3.4 Motorola Solutions Responsibilities  Provide the Customer access to the CMSO Service Desk, operational 24 hours a day Provide repair return authorization numbers when requested by the Customer. Receive malfunctioning infrastructure components from the Customer and document its Conduct the following services for Motorola Solutions infrastructure: Perform an operational check on infrastructure components to determine the nature Verify that Motorola Solutions infrastructure components are returned toapplicable  and 7 days per week, to request repair service.  arrival, repair, and return. oft the problem.  Replace malfunctioning components. Motorola Solutions factory specifications.  Perform a box unit test on serviced infrastructure components. Perform a system test on select infrastructure components. Conduct the following services for select third-party infrastructure: When applicable, perform pre-diagnostic and repair services to confiminfrastructure component malfunctions and prevent sending infrastructure components with No Trouble Found ("NTF") to third-party vendor for repair. When applicable, ship malfunctioning infrastructure components to theoriginal equipment manufacturer or third-party vendor for repair service.  ASTRO: 25A Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-15    Exhibit 1  January 2021  Track infrastructure components sent to the original equipment manufacturer or third- When applicable, perform a post-test after repair by Motorola Solutions, original equipment manufacturer, or third-party vendor to confirm malfunctioning infrastructure components have been repaired and function properly in al Motorola Reprogram repaired infrastructure components to original operating parameters based on software and firmware provided by the Customer, as required in Section 1.4.3.6.1 If the Customer's software version and configuration are not provided, shipping will be delayed. If the repair depot determines that infrastructure components are malfunctioning due to a software defect, the repair depot reserves the right to reload these components with a different but equivalent software version. Properly package repaired infrastructure components. Ship repaired infrastructure components to Customer-speciied address during normal operating hours of Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Standard Time ("CST"), excluding holidays. Infrastructure component will be sent using two-day air shipping unless the Customer requests otherwise. Motorola Solutions will pay for shipping unless the Customer requests shipments outside of the above-mentioned standard business hours or carrier programs, such as next flight out ("NFO"). In such cases, the Customer will be responsible for paying shipping and handling charges. Motorola Solutions may return infrastructure equipment that is no longer supported by Motorola Solutions, the original equipment manufacturer, or a third-party vendor without repairing or replacing it. The following items are excluded from this service: All Motorola Solutions infrastructure components over the post-cancellation support All third-party infrastructure components over the post-cancellation supportperiod. AllI broadband infrastructure components over the post-cancellation supportperiod. Consumable items including, but not limited to, batteries, connectors, cables, toner or ink cartridges, tower lighting, laptop computers, monitors, keyboards, andi mouse. RF infrastructure and backhaul components, including but not limited to, antennas, transmission lines, antenna dehydrators, microwave line boosters, amplifiers, data talker wireless transmitters, short haul modems, combiners, multicouplers, duplexers, TTAS, Racks, furniture, and cabinets. Non-standard conrgurations,customer-modired infrastructure and certain third-party infrastructure are excluded from advanced  party vendor for service.  Solutions system configuration.  1.4.3.5 Limitations and Exclusions  period.  Physically damaged infrastructure components. Third-party equipment not shipped by Motorola Solutions. Video retrieval from digital in-car video equipment.  UPS's, and test equipment. replacement service. Firmware or software upgrades.  1.4.3.6 Customer Responsibilities  Contact or instruct servicer to contact the Motorola Solutions CMSO organization and request a return authorization number prior to shipping malfunctioning infrastructure  components.  ASTRO: 25A Advanced Plus Services Statement ofV Work: Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot the restrictions ont the cover page.  ASTRO 25/ Advanced Plus Services Statement ofWork 1-16    Exhibit1  January 2021  Provide model description, model number, serial number, type of system, software and firmware version, symptom of problem, and address of site location for spare Indicate if Motorola Solutions or third-party infrastructure components being sent in for service were subjected to physical damage or lightning damage. Follow Motorola Solutions instructions regarding including or removing firmware and software applications on infrastructure components being sent int for service. Int the event that the Customer requires repair of equipment that is not contracted under this service at the time of request, the Customer acknowledges that charges may apply to cover shipping, labor, and parts. Motorola Solutions and the Customerv will collaborate to agree on payment vehicle that most efficiently facilitates the work, commensurate with Properly package and ship the malfunctioning component, at the Customer's expense. The Customer is responsible for properly packaging the malfunctioning infrastructure component to ensure iti is not damaged in-transit and arrives in repairable condition. Clearly print the return authorization number on the outside of the packaging. Maintain versions and configurations for software, applications, and firmware to be Provide Motorola Solutions with proper software and firmware information to reprogram equipment after repair unless current software has caused this malfunction. Cooperate with Motorola Solutions and perform reasonable or necessary acts to enable Motorola Solutions to provide hardware repair services to the Customer. At the Customer's cost, obtain all third-party consents or licenses required toenable  infrastructure components.  the level of urgency that is needed to complete the repair.  installed on repaired equipment.  Motorola Solutions to provide the service.  ASTRO: 25 Advanced! Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use ord disclosure ofti this proposal iss subject tot the restrictions ont the cover page.  ASTRO25A Advanced Plus Services Statement ofWork 1-17    Exhibit 1  -    Exhibit 1 January 29,  1.4.3.8 Advanced Replacement  As an addition to Hardware Repair service, Advanced Replacement is a repair exchange service for Motorola Solutions and select third-party infrastructure components supplied by Motorola Solutions. When available, Motorola Solutions will provide the Customer with advanced replacement units or Field Replacement Units ("FRU") in exchange for the Customer's malfunctioning equipment. Al Motorola Solutions-authorized repair depot will evaluate and repair malfunctioning equipment and add that equipment to the depot's FRU Customers who prefer to maintain their own FRU inventory may request a "Loaner" FRU while their unit is being repaired. Refer to Figure 1-2 for details on the unit loan process.  inventory after completing repairs.  1.4.3.8.1 Added Motorola Solutions Responsibilities for Advanced Replacement  Use commercially reasonable efforts to maintain FRU inventory on supported! platforms. Provide new or reconditioned FRU's to the Customer upon request, subject to availability. The FRU will be an equipment type and version similar to the Customer's malfunctioning component and will contain equivalent boards and chips. Load firmware and software for equipment that requires programming. The Customer's software version information must be provided for the replacement FRU to be programmed accordingly. Ift the Customer's software version and configuration are not Package and ship FRU from the FRU inventory to Customer-specined address. Motorola Solutions will ship FRU as soon as possible, depending on stockavailability and requested configuration. FRU will be shipped during normal operating hours of Monday through Friday from 7:00 a.m. to 7:00 p.m. CST, excluding holidays. Motorola Solutions will pay for the shipping tot the Customer, unless the Customer requests shipments outside of standard business hours or carrier programs, such as weekend or next flight out ("NFO"): shipment. In such cases, the Customer will be When sending FRU to the Customer, provide a return air bill in order for the Customer to send the Customer's malfunctioning component. The Customer's malfunctioning component will become property of the Motorola Solutions repair depot or select third party replacing it, and the Customer will own the FRU. For loaner equipment, Motorola Solutions will ship repaired infrastructure components to Customer-specined address during normal operating hours, Monday through Friday from 7:00 a.m. to 7:00 p.m. CST, excluding holidays. FRU will be sent using two-day air shipping unless the Customer requests otherwise. Motorola Solutions will pay for shipping unless the Customer requests shipments outside of the above-mentioned standard business hours or carrier programs, such as NFO. In such cases, the Customer will be responsible for paying shipping and handling When sending a loaner FRU to the Customer, Motorola Solutions will pay for outbound shipping charges. Inbound shipping to Motorola Solutions for repair willbe the Customer's responsibility. Motorola Solutions will repair and return the Customer's component and provide a return air bill for the Customer to return the loaner FRU. Refer to Figure 1-2 for the loaner process, and Table 1-6 for shipping  provided, shipping will be delayed.  responsible for paying shipping and handling charges.  charges.  charge details.  ASTRO: 25/ Advanced Plus Services Statement of Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot ther restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofv Work 1-19    Exhibitl January:2 29,  Provide repair return authorization ("RA") number upon Customer request to replace infrastructure components that are not classified as an advanced replacement or loaner Provide a repair RA number sO that returned components can be repaired and returned Receive malfunctioning components from the Customer, carry out repairs and testing,  FRU. toF FRU stock.  and return it to the FRU stock.  1.4.3.8.2 Added Customer Responsibilities for Advanced Replacement  Pay for Advanced Replacement or Loaner FRU shipping from Motorola Solutions repair depot if the Customer requested shipping outside of standard business hours or carrier programs set forth in Section 1.4.3.8.1. See Table 1-6 for shipping charge details. Properly package and ship the malfunctioning component using the pre-paid air-bill that arrived with the FRU. The Customer is responsible for properly packaging the malfunctioning infrastructure component to ensure that iti is not damaged int transit and arrives in repairable condition. The Customer will be subject to a replacement fee for Within five business days of receipt oft the advanced replacement FRU from Motorola Solutions' FRU inventory, properly package the Customer's malfunctioning FRU and ship the malfunctioning Infrastructure to Motorola Solutions' repair depot for evaluation and repair. The Customer must send the return air bill back to the repair depot in order tot facilitate proper tracking of the returned infrastructure. The Customer will be subject to af full replacement fee for FRU's not returned within five business days. At the Customer's expense and risk of loss, the Customer may send a malfunctioning Motorola Solutions or third-party infrastructure component for repairs before a replacement has been sent. In such cases, the malfunctioning component should be Clearly print the return authorization number on the outside oft the packaging.  malfunctioning components returned improperly.  properly packaged and shipped to Motorola Solutions.  ASTRO: 25/ Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement of Work 1-20    Exhibit 1    Exhibitl 1 January 2021  Table 1-6: Shipping Charges and Default Mail Service:  Service  Advanced Replacement Charges Responsibility Motorola Solutions  Advanced Replacements (Normal Business Hours) Shipped FedEx Overnight or equivalent Loaner Shipping Outbound to Customer Loaner Repair and Return Shipping Outbound to Advanced Replacements (Next Flight Out or Other) Exchanges or Loaners Shipped Outbound to Customer by Non-Motorola Carrier* Loaner Repair Shipping Inbound to Motorola Solutions Loaner Installation Labor  Customer  Customer  *Motorola Solutions shipping carrier - FedEx.  ASTRO: 25A Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot the restrictions ont the cover page.  ASTRO. 25 Advanced: Plus Services Statement of Work 1-23    Exhibitl January 2021  1.4.4 On-site Infrastructure Response  Motorola Solutions' On-site Infrastructure Response service provides incident management and escalation for on-site technical service requests. The service is delivered by Motorola Solutions' Centralized Managed Support Operations ("CMSO") organization in cooperation  with a local service provider.  On-site Infrastructure Response may also be referred to as On-site Support.  1.4.4.1 Description of Service  The Motorola Solutions CMSO Service Desk will receive the Customer's request for on-site The CMSO Dispatch Operations team is responsible for opening incidents, dispatching on- site resources, monitoring issue resolution, and escalating as needed to ensure strict The dispatched field service technician will travel to the Customer's location to restore the system based on priority levels defined in the Section 1.4.5.6: On-site Infrastructure Response Priority Level Definitions and response times defined in Section 1.4.5.7: On-site Motorola Solutions will manage incidents as described int this SOW. The CMSO Service Desk will maintain contact with the field service technician until incident closure.  service.  compliance to committed response times.  Infrastructure Response Priority Level Response Time Goals.  1.4.4.2 Scope  On-site Infrastructure Response is available 24 hours a day, 7 days a week in accordance with Section 1.4.5.6: On-site Infrastructure Response Priority Level Definitions and Section 1.4.5.7: On-site Infrastructure Response Priority Level Response Time Goals.  1.4.4.3 Inclusions  On-site Infrastructure Response is provided for Motorola Solutions-sold infrastructure.  1.4.4.4 Motorola Solutions Responsibilities  Receive service requests. resolution.  Create an incident when service requests are received. Gather information to characterize the issue, determine a plan of action, and assign and track the incidentto Dispatch a field service technician, as required by Motorola Solutions' standard Provide the required personnel access to relevant Customer information, as needed.. Motorola Solutions field service technician will perform the following on-site: Replace defective infrastructure component, as supplied by the Customer. Provide materials, tools, documentation, physical planning manuals, diagnostic and test equipment, and any other material required to perform the maintenanceservice.  procedures, and provide necessary incident information. Run diagnostics on the infrastructure component.  ASTRO: 25A Advanced Plus Services Statement ofWork: Motorola Solutions Confidential Restricted  Use or disclosure of this proposal is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced! Plus Services Statement ofl Work 1-24    Exhibit 1 January: 2021  Ifath third-party vendor is needed to restore the system, the vendor can be Ifrequired by the Customer's repair verification in the Customer Support Plan ("CSP"), verify with the Customer that restoration is complete or system ist functional. Ifverification by the Customer cannot be completed within 20 minutes of restoration, the incident will be closed, and the field service technician will ber released. Escalate the incident to the appropriate party upon expiration of a response time. Close the incident upon receiving notification from the Customer orMotorola Solutions Notify the Customer of incident status, as defined in the CSP and Service Configuration Open, assigned tot the Motorola Solutions field service technician, arrival of the  accompanied onto the Customer's premises.  on-site service technician, indicating the incident is resolved.  Portal ("SCP"): Open and closed.  servicer technician on-site, delayed, or closed. Provide incident activity reports to the Customer, ifrequested. Contact Motorola Solutions, as necessary, to request service. information and preferences necessary to complete CSP: Incident notification preferences and procedure. Repair verification preference and procedure. Database and escalation procedure forms.  1.4.4.5 Customer Responsibilities  Prior to start date, provide Motorola Solutions with the following pre-defined Customer  Submit timely changes in any information supplied in the CSP to the Customer Support  Manager ("CSM").  Provide the following information when initiating a service request:  Assigned system ID number. Problem description and site location.  Other pertinent information requested by Motorola Solutions to open an incident. Supply infrastructure spare or FRU, as applicable, in orderi for Motorola Solutions to Maintain and store software needed to restore the system in an easily accessible Maintain and store proper system backups in an easily accessible location. Ifrequired by repair verification preference provided by the Customer, verify with the CMSO Service Desk and dispatch that restoration is complete, or system is Cooperate with Motorola Solutions and perform reasonable or necessary acts to enable In the event that Motorola Solutions agrees iny writing to provide supplemental On-site Infrastructure Response to Customer-provided third-party elements, the Customer agrees to obtain and provide applicable third-party consents or licenses to enable  Provide field service technician with access to equipment.  restore the system. location.  functional.  Motorola Solutions to provide these services. Motorola Solutions to provide the service.  ASTRO: 25A Advanced! Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced! Plus Services Statement ofk Work 1-25    Exhibit 1 January 2021  1.4.4.6 On-site Infrastructure Response Priority Level Definitions  The following priority level definitions will be used to determine the maximum response  times: Incident Priority Critical  Definition  Core:  Core server failures. Core link failure. Sites/Subsites: AXS: Cluster site two or more redundant server loss. Consoles: Console positions down (>= 33%). K Console site link down. Sites/Subsites: <33% of sites/subsites down. >= 33% of channels down. Conventional Channels:  K Entire simulcast not wide trunking.  >= 33% of sites/subsites down.  High  A >= 50% of conventional channels (CCGW)down. 5 Cluster site one server down but redundancy available.  AXS: Devices: Siter router/switch, GPS server down. Consoles: Console positions down (< 33% atasite) Sites/Subsites: 1<33% of channels down Conventional Channels:  Medium  Less than 50% of conventional channel down Minor events and warnings in the system  Low  ASTRO: 25A Advanced Plus Services Statement ofV Work Motorola: Solutions Confidential Restricted  Use ord disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO: 25 Advanced! Plus Services Statement ofl Work 1-26    Exhibit 1 January 2021  1.4.4.7 On-site Infrastructure Response Priority Level Response Time Goals  Customer's Response Time Classification is designated in the Customer Support Plan.  Incident Priority Level Critical High Medium Low  Response Time  Within 4 hours from receipt of notification continuously Within 4 hours from receipt of notification continuously Within 8 hours from receipt of notification Standard Business Day, Hours (8 a.m.- -5 p.m. local time) Within 12 hours from receipt of notification Standard Business Day, Hours (8 a.m.-5p.m. local time)  Incident Priority Level Critical High Medium Low  Premier Time  Within 2 hours from receipt of notification continuously Within 2 hours from receipt of notification continuously Within 8 hours from receipt of notification Standard Business Day, Hours (8 a.m. -5p p.m. local time) Within 121 hours from receipt of notification Standard Business Day, Hours (8 a.m.-5 5 p.m. local time)  ASTRO 25A Advanced! Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot ther restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofv Work 1-27    Exhibit 1 January 2021  1.4.5 Level 1 Annual Preventive Maintenance  1.4.5.1 Description of Service  Annual Preventative Maintenance provides annual operational tests on the Customer's infrastructure equipment to monitor its conformance to specifications.  1.4.5.2 Scope  Annual Preventive Maintenance will be performed during standard business hours, unless otherwise agreed. to in writing. After the service starts, if the system or Customer requirements dictate that the service must occur outside ofs standard business hours, an additional quotation will be provided. The Customer is responsible for any charges  associated with unusual access requirements or expense.  1.4.5.3 Inclusions  Annual Preventive Maintenance service will be delivered for Motorola Solutions-sold infrastructure, including integrated third-party products, per the level of service defined in  Section 1.4.5.7: Preventive Maintenance Tasks.  1.4.5.4 Motorola Solutions Responsibilities  Notify the Customer of any planned system downtime needed to perform this service. Maintain communication with the Customer as needed until completion of the Annual Determine, ini its sole discretion, when a case requires more than the Annual Preventive Maintenance services described in this SOW and notify the Customer of an alternative Provide the Customer with a report in MyView Portal, or as otherwise agreed in the Customer Support Plan ("CSP"), comparing system performance with expected parameters, along with any recommended actions. Time allotment for reportcompletion Provide trained and qualified personnel with proper security clearance requiredto Perform the tasks defined in Section 1.4.6.7: Preventive Maintenance Tasks. Perform the procedures defined in Section 1.4.6.8: Site Performance Evaluation Provide diagnostic and test equipment necessary to perform thel Preventive As applicable, use the Method of Procedure ("MOP") defined for each task.  Preventive Maintenance. course of action.  isto be mutually agreed.  complete Annual Preventive Maintenance services. Field service technician will perform the following on-site: Procedures for each site type on the system.  Maintenance service.  1.4.5.5 Limitations and Exclusions  The following activities are outside the scope oft the Annual Preventive Maintenance service.  ASTRO: 25A Advanced Plus Services Statement ofV Work: Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot ther restrictions ont the cover page.  ASTRO: 25 Advanced: Plus Services Statement of Work 1-28    Exhibit 1 January 2021  Preventive maintenance for third-party equipment not sold by Motorola Solutions as part Any maintenance and/or remediation required as a result of a virus or unwanted cyber  oft the original system.  Network transport link performance verification. Verification or assessment of Information Assurance.  intrusion.  Tower climbs, tower mapping analysis, or tower structure analysis.  1.4.5.6 Customer Responsibilities  Provide preferred schedule for Annual Preventative Maintenance to Motorola Solutions. Authorize and acknowledge any scheduled system downtime. Maintain periodic backup of databases, software applications, andi firmware. Establish and maintain a suitable environment (heat, light, and power) for the equipment location as described in equipment specifications, and provide Motorola Solutions full, free, and safe access to the equipment so that Motorola Solutions may provide services. Submit timely changes in any information supplied in the CSP to the Customer Support Provide Motorola Solutions with requirements necessary for access to securei facilities. Int the event that Motorola Solutions agrees in writing to provide supplemental. Annual Preventive Maintenance to third-party elements provided by Customer, the Customer agrees to obtain any third-party consents or licenses required to enable Motorola Solutions field service technician to access the sites to provide the service. The Preventive Maintenance service includes the tasks listed in this section.  All sites shall be accessible by standard service vehicles. Provide site escorts, ifr required, in a timely manner.  Manager ("CSM").  1.4.5.7 Preventive Maintenance Tasks  ASTRO: 25/ Advanced Plus Services Statement ofV Work Motorola. Solutions Confidential Restricted  Use ord disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advancedi Plus Services Statement ofV Work 1-29    Exhibit 1 January: 2021  RF SITE CHECKLIST - 4 SITES Level 1 PM Checklist  Equipment Alarms Verify no warning or alarm indicators. Clean Fans and Use an antistatic vacuum to clean cooling pathways. Site Frequency Check LEDs for proper operation. Basic Voice Call Voice test each voice path, radio to radio. Trunking Control Roll control channel, test, and roll back.  Equipment Standard Check Check Channel Redundancy Trunking Site Controller Redundancy, ASTRO 25 Site Repeater only  Roll site controllers with no dropped audio.  PM Optimization Complete Base Station Evaluation tests Frequency Error, Modulation Workbook (See Fidelity, Forward at Set Power, Reverse at Set Power, and Gen Level  Section 1.4.5.8 Desense no TX. Update station logs.  Site Performance Evaluation Procedures for GTR tests)  ASTRO: 25/ Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofl Work 1-30    Exhibitl 1 January 2021  1.4.5.8 Site Performance Evaluation Procedures  The Preventive Maintenance service includes the site performance evaluation procedures  listed in this section.  ASTRO 25 GTR ESS SITE PERFORMANCE  Antennas  Transmit Antenna Data Receive Antenna System Data Tower Top Amplifier Data Base Radio Transmitter Tests Base Radio Receiver Tests Base Radio Transmit RFDS Tests Receive RFDS Tests with TTA (if applicable) Receive RFDS Tests without TTA (if applicable) Base Radio TDMA Transmitter Tests Base Radio TDMA Receiver Tests TDMA Transmit RFDS Tests  FDMA Mode  TDMA Mode  TDMA Receive RFDS Tests with 432 Diversity TTA TDMA Receive RFDS Tests) with 21 Independent TTA's (if applicable) TDMA Receive RFDS Tests without TTA (ifa applicable)  ASTRO 25A Advanced Plus Services Statement ofv Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot ther restrictions ont the cover page.  ASTRO: 25 Advanced! Plus Services Statement ofl Work 1-31    Exhibit 1 January 2021  1.4.6 Network Updates - SUAI II 1.4.6.1 Description of Service  The. ASTRO 25 Network Updates service periodically provides updates to system software, with associated implementation services and hardware changes, to keep the overall ASTRO 25 system in a supportable state for maintenance, repair, overall network health, and  security.  1.4.6.2 Scope  As system releases become available, Motorola Solutions agrees to provide the Customer with the software updates and implementation services necessary to maintain the. ASTRO 25 system. Ifr needed to perform the software updates, Motorola Solutions will provide updated and/or replacement hardware for covered components. System release updates, when executed, will provide an equivalent level of functionality as that originally purchased and deployed by the Customer. At Motorola Solutions' option, new system releases may introduce newi features or enhancements that Motorola Solutions may offer for purchase. These newi features, available separately for purchase, are not part of the Network Update As system releases become available, Motorola Solutions agrees to provide the Customer with the software, hardware, and implementation services required to execute up to one system infrastructure upgrade in each eligible update window over the term of this agreement. The term of the Network Updates service is listed in Table 1-7. The eligible  service.  update windows, and their duration, are illustrated in Table 1-8.  Table/1-7: Network Updates Term Table 1-8: Eligible Update Windows Second Eligible Update Window Duration: TBD Based on schedule  Duration:  4) Year(s)  First Eligible Update Window Duration: TBD Based on schedule  Third Eligible Update Window Duration: TBD Based on schedule  Fourth Eligible Update Window Duration: TBD Based on schedule  AIRS_AL Upgrade AIRS_AL Upgrade  AIRS_AL Upgrade AIRS_AL Upgrade  Tol be eligible for recurring ASTRO 25 Network Updates, the ASTRO 25 system must be in the Standard Support Period as defined in Motorola Solutions' Software Support Policy The methodology for executing each Network Update is described in Section 1.4.7.4: Update Planning and Preparation through Section 1.4.7.7: Update Completion. ASTRO 25 Network Updates pricing is based on the system configuration outlined in Section 1.4.7.11: System Pricing Configuration. This configuration is to be reviewed annually from the contract effective date. Any change in system configuration may require  ("SwSP").  an ASTRO 251 Network Updates price adjustment.  ASTRO 25A Advanced Plus Services Statement ofWork Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot the restrictions ont the coverp page.  ASTRO 25/ Advanced Plus Services Statement ofl Work 1-32    Exhibit 1 January 2021  The price quoted for Network Updates requires the Customer to choose a certified system update path from the: system release update chart referenced in Section 1.4.7.10: ASTRO 25 System Release Update Paths. Should the Customer elect an update path other than one listed in Section 1.4.7.10: ASTRO 25 System Release Update Paths, the Customer agrees that additional fees may be incurred to complete the implementation of the system update. Ini this case, Motorola Solutions agrees to provide a price quotation for any  additional materials and services necessary.  1.4.6.3 Inclusions  ASTRO 25 Network Updates entitles the Customer to eligible past software versions for the purpose of downgrading product software to a compatible release version. Past versions ASTRO 25 Network Updates makes available the subscriber radio software releases that are shipping from the factory during the Network Updates coverage period. The Network Updates service covers ASTRO 25 certified software releases for the following  from within the Standard Support Period will be available.  products: Servers. Workstations. Firewalls. Routers. LAN: switches. MCC 7100 Dispatch Consoles. MCC 7500 Dispatch Consoles. MCC 7500E Dispatch Consoles. GTR 8000 Base Stations. GCP 8000 Site Controllers. DSC 8000 Site Controllers. GCM 8000 Comparators.  Motorola Solutions logging interface equipment. PBX switches for telephone interconnect. NICE and Verint IP logging solutions (if purchased).  The following hardware components, if originally provided by Motorola Solutions, are eligible for full product replacement when necessary to support the system release update:  Firewalls. Servers. Workstations. CommandCentral. AXS Hub. Routers. LAN switches.  PBX switches for telephone interconnect.  The following hardware components, if originally provided by Motorola Solutions, are eligible for board-level replacement when necessary to support the system release update. A "board-level replacement" is defined as any Field Replaceable Unit ("FRU") for the products  listed below:  ASTRO 25A Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal iss subject tot ther restrictions ont the cover page.  ASTRO: 25/ Advanced: Plus Services Statement ofv Work 1-33    Exhibitl January 2021  GTR 8000 Base Stations. GCP 8000 Site Controllers. GCM 8000 Comparators.  MCC 7500 Dispatch Console Voice Processing Module. Limitations and Exclusions for exclusions and limitations.  The ASTRO 25 Network Updates does not cover all products. Refer to Section 1.4.7.8: The ASTRO 25 Network Updates applies only to system release updates within the ASTRO  257.x platform.  1.4.6.4 Update Planning and Preparation  All items listed in this section are to be completed at least 6 months prior to a scheduled  update.  1.4.7.4.1 Motorola Solutions Responsibilities  Obtain and review infrastructure system audit data as needed. Identify the equipment requirements and the installation plan.  Ifapplicable, identify additional system hardware needed to implement a systemrelease, and determine ift the Customer has added hardware that is not covered under this Advise the Customer of probable impact to system users during the actual fieldupdate Ifapplicable, advise the Customer on the network connection specifications necessary to Assign program management support required to perform the certified system update. Prepare an overall project schedule identifying key tasks and personnel resource required from Motorola Solutions and Customer for each task and phase oft the update. Conduct a review of this schedule and obtain mutual agreement ofsame. Assign installation and engineering labor required to perform the certified systemupdate. Deliver release impact and change management training to the primary zone core owners, outlining the changes to their system as a result oft the update path elected. This training needs to be completed atl least 12 weeks prior to the scheduled update. This training will not be provided separately for user agencies who reside on a zone core owned by another entity. Unless specifically stated in this document, Motorola Solutions  agreement. implementation. perform the system update.  will provide this training only once per system.  1.4.7.4.2 Customer Responsibilities  Contact Motorola Solutions to schedule and engage the appropriate Motorola Solutions resources for a system release update and provide necessary information requestedby Motorola Solutions to execute the update. Review update schedule and reach mutual Ifapplicable, provide network connectivity at the zone core site(s) for Motorola Solutions to use to download and pre-position the software that is to be installed at the zone core site(s) and pushed to remote sites from there. Motorola Solutions will provide the network connection specifications, as listed in Section 1.4.7.4.1: Motorola Solutions Responsibilities. Network connectivity must be provided at least 12 weeks prior tothe  agreement of same.  ASTRO: 25A Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofk Work 1-34    Exhibit 1 January: 2021  scheduled update. Ini the event access to a network connection is unavailable, the Customer may be billed additional costs to execute the system release update. Assist in site walks oft the system during the system audit when necessary. Provide al list of any FRUS and/or spare hardware to be included int the system release update when applicable. Upon reasonable request by Motorola Solutions, Customer will provide a complete serial and model number list oft the equipment. The inventory count of Customer FRUS and/or spare hardware to be included as oft the start of the Network Updates service is included in Section 1.4.7.11: System Pricing Configuration. Acknowledge that new and optional system release features or system expansions,and their required implementation labor, are not within the scope of the Network Updates service. The Customer may purchase these under a separate agreement. Participate in release impact training at least 12 weeks prior to the scheduled update. This applies only to primary zone core owners. Iti is the zone core owner's responsibility to contact and include any user agencies that need to be trained, or to act as a training  agency for those users not included.  1.4.6.5 System Readiness Checkpoint  All items listed in this section must be completed at least 30 days prior to a scheduled  update.  1.4.7.5.1 Motorola Solutions Responsibilities  Perform appropriate system backups.  Work with the Customer to validate that all system maintenance is current. Work with the Customer to validate thatall available security patches and antivirus  updates have been updated on the Customer's system.  1.4.7.5.2 Customer Responsibilities  Validate that system maintenance is current. system have been completed.  Validate that all available security patches and antivirus updates to theCustomer's  1.4.6.6 System Update  1.4.7.6.1 Motorola Solutions Responsibilities  Perform system infrastructure update for the system elements outlined in this Statement  of Work ("SOW").  1.4.7.6.2 Customer Responsibilities  Inform system users of software update plans and scheduled system downtime. Cooperate with Motorola Solutions and perform all acts that are reasonable or necessary to enable Motorola Solutions to provide software update services.  ASTRO: 25 Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use orc disclosure oft this proposali is subject tot the restrictions ont the coverp page.  ASTRO: 25 Advanced! Plus Services Statement ofk Work 1-35    Exhibitl January 2021  1.4.6.7 Update Completion 1.4.7.7.1 Motorola Solutions Responsibilities 1.4.7.7.2 Customer Responsibilities  Validate all certified system update deliverables are complete as contractualyrequired. Cooperate with Motorola Solutions in efforts to complete any post update punch list  items as needed.  1.4.6.8 Limitations and Exclusions  The Customer and Motorola Solutions agree that systems that have non-standard configurations that have not been certified by Motorola Solutions Systems Integration Testing are specifically excluded from the ASTRO 25 Network Updates service unless otherwise agreed in writing by Motorola Solutions and included in this SOW. Customer acknowledges that ift the system has a Special Product Feature, that it may be overwritten by the software update. Restoration of that feature is not included in the The parties acknowledge and agree that the ASTRO 25 Network Updates does notcover  coverage of this SOW. the following products:  MCC5500 Dispatch Consoles. MIP5000 Dispatch Consoles. E911 systems. MOTOBRIDGE solutions. ARC 4000 systems. Data radio devices. Genesis products. multiplex equipment.  Motorola Solutions Public Sector Applications Software ("PSA").  Custom software, Computer-aided Dispatch ("CAD"), Records Management Software.  Mobile computing devices such as laptops. Non-Motorola Solutions two-way radio subscriber products.  Point-to-point products, such as MPLS equipment, microwave terminals, and associated ASTRO 25 Network Updates does not cover any hardware or software supplied to the Customer when purchased directly from a third party, unless specifically included in this ASTRO 25 Network Updates service does not include repair or replacement of hardware or software that is due to defects that are not corrected by the system release, nor does it include repair or replacement of hardware defects resulting from any nonstandard, improper use or conditions; or from unauthorized installation of software; or excessive wear and tear; or accidental damage, power surges, neglect, acts of God or other force majeure events. Updates for equipment add-ons or expansions during the term of this ASTRO 25 Network Updates service are not included in the coverage of this SOW unless otherwise agreed to in  SOW.  writing by Motorola Solutions.  ASTRO: 25A Advanced Plus Services Statement ofV Work Motorola Solutions Confidential Restricted  Use or disclosure oft this proposal is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced Plus Services Statement of Work 1-36    Exhibitl 1  January 2021  Items that are consumed in the normal operation oft the hardware are excluded, such as accessories. The Network Updates service excludes repair or maintenance of any transmission line, antenna, microwave equipment, tower or tower lighting, duplexer, combiner, or multicoupler. Motorola Solutions has no obligations for any transmission medium, such as telephone lines, computer networks, the internet or worldwide web, or for Any updates to hardware versions and/or replacement hardware required to support new features or those not specifically required to maintain existing functionality are not included. Platform migrations are the replacement of a product with the next generation of that product. Unless otherwise stated, platform migrations such as, but not limited to, stations, comparators, site controllers, consoles, backhaul, and network changes are noti included. New subscriber radio options and features not previously purchased by the Customer are excluded from ASTRO 25 Network Updates coverage. Additionally, subscriber software installation and reprogramming are excluded from the ASTRO 25 Network Updates Any implementation services that are not directly required to support the certified system update are not included. Unless otherwise stated, implementation services necessary to provide system expansions, platform migrations, and/or new features ort functionality that are implemented concurrently with the certified system update are noti included.  hardware malfunction caused by thet transmission medium.  coverage.  1.4.6.9 Special Provisions  Any Motorola Solutions software, including any system releases, is licensed to Customer solely in accordance with the applicable Motorola Solutions Software License Agreement. Any non-Motorola Solutions Software is licensed to Customer in accordance with the standard license, terms, and restrictions of the copyright owner unless the copyright owner has granted to Motorola Solutions the right to sublicense the Non-Motorola Solutions Software pursuant to the Software License Agreement, in which case it applies and the copyright owner will have all of Licensor's rights and protections under the Software License Agreement. Motorola Solutions makes no representations or warranties of any kind regarding non-Motorola Solutions Software. Non-Motorola Solutions Software may include ASTRO 25 Network Updates coverage and the parties' responsibilities described in this SOW will automatically terminate if Motorola Solutions no longer supports the ASTRO: 257.x software version in the Customer's system or discontinues the. ASTRO 25 Network Updates program. In either case, Motorola Solutions will refund to Customer any prepaid fees for ASTRO 25 Network Updates services applicable to the terminated period. If the Customer cancels a scheduled update within less than 12 weeks of the scheduled on site date, Motorola Solutions reserves the right to charge the Customer a cancellation fee equivalent to the cost of the pre-planning efforts completed by the Motorola Solutions The Network Updates annualized price is based on the fulfillment of the system release update in each eligible update window. If the Customer terminates, except if Motorola Solutions is the defaulting party, the Customer will be required to pay for the balance of payments owed int that eligible update window if a system release update has been taken  Open Source Software.  Upgrade Operations Team.  prior to the point oft termination.  ASTRO: 25/ Advanced! Plus Services Statement ofV Work Motorola: Solutions Confidential Restricted  Use or disclosure oft this proposali is subject tot the restrictions on the cover page.  ASTRO: 25/ Advanced Plus Services Statement ofl Work 1-37    Exhibit 1 January: 2021  1.4.6.10 ASTRO 25 System Release Update Paths  The update paths for standard ASTRO 25 system releases are listed in Table 1-9. Table 1-9: Certified Standard ASTRO 25 System Release Update Paths  ASTRO 25 System Release Pre-7.16 7.16 7.17.X* 7.18 A2019.2 A2020.1  Certified Upgrade Paths Upgrade to Current Shipping Release  7.18 A2019.2; A2020.1 A2021.1 A2021.2 A2021.2  The update paths for high security ASTRO 25 system releases for federal deployments are Table 1-10: Certified High Security ASTRO 25 System Release Update Paths  described in Table 1-10.  ASTRO 25 High Security System Release  Certified Upgrade Paths A2020.HS A2022.HS  7.17.X* A2020.HS  Includes planned incremental releases. release count for that release year. Baseline Assurance. bulletin.  The release taxonomy for the ASTRO 25 7.x platform is expressed in the form" "ASTRO 257.x release 20YY.Z". In this taxonomy, YY represents the year of the release, and ZI represents the A20XX.HS enhances the ASTRO 25 System release with support for Public key infrastructure ("PKI") Common Access Card/Personal Identity Verification (CAC/PIV) and with Cyber Security The most current system release update paths can be found in the most recent SMA The information contained herein is provided for information purposes only and is intended only to outline Motorola Solutions' presently anticipated general technology direction. The information in the roadmap is not a commitment or an obligation to deliver any product, product feature or software functionality and Motorola Solutions reserves the right to make changes to the content and timing of any product, product feature, or  software release.  1.4.6.11 System Pricing Configuration  This configuration is to be reviewed annually from the contract effective date. Any change in system configuration may require an ASTRO 25 Network Updates price adjustment.  ASTRO: 25/ Advanced Plus Services Statement ofV Work. Motorola Solutions Confidential Restricted  Use or disclosure oft this proposali is subject tot the restrictions ont the cover page.  ASTRO: 25/ Advanced. Plus Services Statement of Work 1-38    Exhibitl 1 January: 2021  Table 1-11: System Configuration  Master Site Configuration System Level Features  #ofI Master Sites #ofDSR Sites  0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 0 4 13 0 0 0 0 0 0 0 0 0 0 0 0 0 0  ISSI 8000/CSSI 8000- - Total # of Servers (2ifr redundant and/or DSR)  MOSCAD NFM RTU (typically 1 per site location) MOSCAD NFM/SDM Clients Network Management Clients Unified Network Services (UNS) Telephone Interconnect  ex: POP25, Presence Notifier, Text Messaging, Outdoor Location, KMF/OTAR InfoVista-1 Transport Network Performance Service (One per system)  Security Configuration  Firewalls  Intrusion Detection Sensor (IDS) Centralized Event Logging (SysLog) Zone Core Protection (ZCP) Radio Authentication #of RF Sites  RF Site Configuration  Simulcast Prime Sites (including co-ocatedredundant) RF Sites (includes Simulcast sub-sites, ASR sites, HPD sites)  GTR 8000 Base Stations HPD Base Stations QUANTAR Base Stations STR 3000 Base Stations SmartX Site Converters #of Dispatch Sites Gold Elite Consoles MCC7500 Dispatch Consoles MCC7100 Dispatch Consoles MIP 5000 Dispatch Consoles  Dispatch Site Configuration  AIS  Third Party Elements  NICE Logging recorders (IP, Telephony, or Analog) Verint Logging recorders (IP, Telephony, or Analog)  MACH Alert FSA Genesis Applications  ASTRO: 25 Advanced Plus Services Statement of Work Motorola Solutions Confidential Restricted  Use ord disclosure oft this proposal is subject tot the restrictions ont thec cover page.  ASTRO: 25/ Advanced Plus Services Statement ofWork 1-39