MORP 1852) E THCAROV  Morrisville Town Council Work Session January 16, 2018, 6:30 PM  *Note: Time guidelines are estimated only to aid in managing the agenda. Council  has full discretion of time spent on any item.  1. Call to Order  2. Council Chamber Safety Information Presentation Captain Eric Preddy (Staff:  15 Minutes) 3. Discussion Items  3.a. 2017Citizen Survey Results Stephanie Smith, Public Information Offic cer (Staff: 10  Minutes; Total: 301 Minutes) NCS Next User Guide.pdf  The NCS Technical APpendices-Morisvylle DRAFT: 2017.pdf The NCS Community Livability Report Morrisville DRAFT2017.pdf The NCS Dashboard-Morrisville DRAFT2017.pdf The NCS Demographic Crosstabs-Morisvlle DRAFT2017.pdf The NCS Geographic Crosstabs-Morisvile DRAFT2017.pdf The NCS Open-end Report-Morrisvile DRAFT 2017.pdf The NCS Supplemental Web Results-Morrisville DRAFT: 2017.pdf The NCS Trends over Time-Morrisville DRAFT2017.p pdf Assistant Town Manager (Staff: 15Minutes; Total:1H Hour) 2018-49-OATTHI 01 Development Proposals Analysis1.pdf  3.b. Town Center Demonstration Preferred Developer Proposal Review Todd Wright,  3.c. Town Center Streetlight, Sidewalk, Crosswalk, and Design Elements Work Session- Courtney Tanner, Planning Director (Facilitated Group Discussion, Total: 30 Minutes)  m-1OPresentatonpad"  3.d. Airport Boulevard Interchange Betterments- Ben Howell, Long Range Planning  Manager (Staff: 10 Minutes; Total: 201 Minutes) Airport Boulevard Interchange Betterments Presentation  1  Page 1    3.e. Health Insurance Risk Pool/NChip Discussion Lauri Shedlick, Human Resources  Director  Insurance Pool NCHIP Presentation.pdf January 20181 Roundtable.pdf  3.f. Town Council Roundtable (continued from the. January 9, 2018Meeting)  4. Adjournment  2  Page 2    Town Council Agenda Item Report  Agenda Iteml No. 2018-48-0 Submitted by: Erin Hudson Submitting Department Administration Meeting Date:. January 16, 2018  SUBJECT  2017 Citizen Survey Results - Stephanie Smith, Public Information Officer (Staff 10 Minutes; Total: 301 Minutes)  Recommendation:  Updates/History of Briefing: Not Applicable  Executive Summary and Background Information: Staffwill review the results ofthe 2017 Citizen Survey (report attached).  Potential Options: None Staffkecommendation: None ATTACHMENTS  NCS Next User Guide. pdf  The NCS Technical Appendices-Morsvle DRAFT2017.pdf The NCS Community Livability Report Morrisville DRAFT 2017.pdf Thel NCS Dashboard-Morrsyle DRAFT2017.pdf The NCS Demographic Crosstabs-Morrisvile DRAFT2017.pdf The NCS Geographic Crosstabs-Morsvile DRAFT2017.pdf The NCS Open-end Report-Morrisville DRAFT2017.pdf Thel NCS Supplemental Web Results-Morrisville DRAFT2017.pdf The NCS Trends over Time-Morrisville DRAFT 2017.pdf  3    THE NCS  The National Citizen Survey"  Guide to Understanding and Using  Your Reports  2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE, Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  4  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    User Guide to The National Citizen Survey""  Contents Purpose of the User Guide. What Does The NCS Measure?. Using Your Reports Report Documents Report Dissemination Community Livability Report. Dashboard Summary of Findings.. Technical Appendices. Trends over Time Report. Open-ended Question Responses. Understanding Survey Research. Margin of Error and Confidence Intervals.  4 4 5 7 9 10 14 15 16 17 17 17 18 18 19  Demographic and Geographic Subgroup Comparison Reports  Survey Sampling. Non-response Bias. "Don't know" Responses. Response Scale..  The National Citizen Survey" 02001-2015 National Research Center, Inc. The NCSTM is presented by NRC in collaboration with ICMA.  5    User Guide to The National Citizen Survey""  Purpose of the User Guide  Asap participant in' The National Citizen SurveyrM (The NCSTM), you are: among an elite group of communities that conduct resident surveys. Communities often use the results ofThe NCS to:  Envision Make strategic plans and set goals Engage Partner with residents, other governments, private sector and community-based. organizations Earmark Alter budgets, personnel or services Educate Communicate and reach out to residents to inform, educate and advocate Enact Create, altera and remove policies toj promote community strengths Evaluate Track strengths and problems, dig more deeply and evaluate progress The purpose oft this User Guide ist toj provide you with an overview oft the various products you have received related to your survey: results, and to describe howi to dive in and understand the data that arej provided in these products. Your community, including the elected officials and government staff, should dig into data relevant to their missions, discuss the findings and create action plans. receive. By acting on survey: results, community leaders build credibility with residents. This credibility leads tol heightened public trust which, in turn, makes it more likely that residents will support expenditures and resource allocations recommended byt their councils, commissions or staff. Proper expenditure of resources leads to better communities.  The NCS Background National Research Center, Inc. (NRC) developed Thel NCS as al low-cost, comprehensive, statistically valid survey solution for local governments eager to find out what their residents think about their communities. The NCS is notj justa survey; itis a service that encompasses the entire survey research process- scheduling, questionnaire development, sample selection, data collection, analysis and reporting. In partnership with the International City/County Management Association (ICMA), Thel NCS has been administered hundreds of times in numerous U.S. cities, counties, towns, villages and boroughs. The NCS assesses aspects of community resident participation in community activities. The results, based on resident perceptions, describe the areas where community members themselves believe things are going well and shed light on the areas that could benefit from improvement.  Residents expect theirl leaders to act on the survey results they life, local government service quality and  6  1    User Guide to The National Citizen Survey""  What Does The NCS Measure?  Broadly, The NCS measures your community's "livability.". A great many definitions havel been made for community livabilityincluding onei from the Partners for Livable Communities, calling it "the sum of the factors that add upi to a community's quality oflife." "2 Staff at NRC examined the extensive research that has been done about community livabilitya and many oft thei models that have been developed to describe the components ofl livable communities.3 Eight facets of community livability were distilled from our synthesis oft this research: Safety, Mobility, thel Natural Environment, the Built Environment, the Economy, Recreation and Wellness, Education and Enrichment and Community Engagement. The NCS questionnairei includes individual items that act as indicators ofc community quality within each of the eight facets = and, split in a different way, they form three "pillars" ofc community quality:  Community Characteristics, Governance and Participation.  The Eight Facets of Livable Communities  Natural Environment toad community (e.g., open spaces, water, air)  Built Environment management oft the human-made spacei in which people live, work, and recreate on a day-to-day basis, includingt the buildings, streetscapes, parks, etc.  Safety (e.g., public safety, personal security and welfare, emergency preparedness)  Mobility by motorized. and non- motorized modes of transportation (e.g., ease of travel, traffic flow, walking) Recreation and Wellness Recreation, healthy lifestyles, preventive and curative healthcare, supportive services, (e.g., fitness opportunities, recreation centers)  Protection from danger or risk Accessibility ofa a community  Resources and features native Design, construction and  Education and Enrichment Learning, enrichment and workforce readiness for children, youth anda adults  Community Engagement Quality andi frequency of social interactions (e.g., civic groups, volunteering)  Economy Maintenance ofa diverse economy (e.g., vibrant downtown, cost ofl living)  The Three Pillars of Livable Communities  Community Characteristics Inherent and acquired amenities, the design and opportunities that contribute to the livability ofa community  Governance Services provided byl local government; government function andI levels of trust residents have ing government leaders  Participation Connection to neighbors, resident activities; use of community amenities and services; "social capital"  Many examples are shown at tp:/www.camsys.com/kD.experts livability.htm Source: Partners for Livable Communities, tp/Pwm.habeagabolruswnatslmain,  See, for example: htp:/Alable-nonprofisoapboxcom/storage/documensypordesoureyBOT.Meting,010/4ExerCommNov5, Grand_Aliance doc_for_EC.pdf; ntp:/wwwsustainablanabegrgmagessionesonespdtPacemang..vipdf,ntp./www.who.invageing)  publications/Giobala9e.mendy.ctes_Guide_Englsh.pdf  7  2    User Guide to The National Citizen Survey""  Other sectors that influence community quality include thel businesses, non-profit agencies, fraternal or service organizations (e.g., Kiwanis, Rotary, Lions and more) and other community groups (such as homeowners or neighborhood associations, etc.) as well as other nearby local governments or other levels ofgovernment. They are important target audiences for receiving and acting on' The NCS results. Because much of what The NCS measures is quality - quality ofc community life, services and connection -i iti is common for community leaders to concludet that their locale must excel in every facet oflivability. While leaders may feel compelled to strive tol be equally strong in all areas of community life, such a strategy is rarely feasible or even desirable. Different communities have different strengths and identities. These strengths and definitions of the community should bei noted by all those reviewing thei results. Less desirable: ratings for some indicators should not automatically bes seen as negative fora community, but instead ai reflection oft the community's resources and priorities which wisely may be spent on areas that matter more. Not all indicators that show less achievement area a call to action,] just as not all indicators that are: strong should become a gateway to complacency. Those viewing The NCS results, andi inj particular those charged with creating plans based on the results, should consider their community's essence and priorities, and should choose to makei improvements or maintain excellence in areas that support the identity they desire. Meeting, your definition of success ini the areas deemed most important is the ultimate goal - and one that The NCS helps measure even if alll levels of success  are: not equal.  8  3    User Guide to The National Citizen Survey""  Using Your Reports  Report Documents  Instead ofa a single, heavy document that can be difficult to: navigate and share, The NCS results are reported ini multiple: formats andi lengths, each with varying levels of detail to ensure your different stakeholder groups get the righti information to: meet their needs. The Basic Service of The NCS includes  each oft thei following documents: Community Livability Report Dashboard Summary of Findings Technical Appendices  Trends over Time (ifyoul have administered The NCSI before)  Depending on the additional services you chose as part of your research project, you may also receive  additional reports, such as:  Demographic Subgroup Comparisons Geographic! Subgroup Comparisons Report of Open-ended Questions  Presentation slideshow (shown ati in-person presentation of results and provided to you for your This User Guide describes these reports, how toi interpret the data and howi to dig deeper to ensure everyone - you, government staffl leadership, line staff, elected officials, residents, business owners and  own uses)  community organizations - get the most out ofThel NCS results.  Report Types  When assembled together, these: reports build on and reinforce each other, while separately, they Community Livability Report . This report ist the most universal and summarizes all the results and key findings. The Community Livability Report is brief, attractive and accessible, making it a central Dashboard Summary ofFindings This report offers a simplified ("rolled up") quantitative view of the data, as well as comparison details for each question (the relationship to thel benchmark and over Technical Appendices . The appendices includet the details about survey methods, individual response options selected for each question - with and without the "don'tknow" option - and detailed benchmark results. This document speaks tot the credibility of data and thei most granular detail of Trends over' Time This report reveals how resident perspectives and behaviors have changed across two or more administrations ofThel NCS. The report offers al high level view ofhow rankings have changed as well as relative position tot thel benchmark including all administrations ofl The NCS.  provide the flexibility for targeted reporting to specific audiences.  public document.  time, ifthis is not the first iteration of the survey).  results.  9  4    User Guide to The National Citizen Survey""  Guide to Understanding and Using Your Reports . The Guide to Understanding and Using Your Reports (this document): is written simply sO that thes survey sponsors receive guidance about how to understand all aspects oft the reports, and also so that sponsors can explain to others how the reports Presentation . An in-person presentation by NRC's independent researchers will offer an engaging overview oft the findings - revealing important patterns without getting losti ini the detail - ata Council meeting (either formal or work session). The PowerPoint slideshow can bei reused for other audiences, including civic clubs, business and non-profit organizations and thej press. Presentation byt the unbiased survey researchi team offers the neutrality that isl hard to garner when staff themselves present survey Subgroup Comparisons Both demographic and geographic comparison options are available. Such information can be especially useful as programs are considered for different parts of a community or Open-ended Questions . Residents' own words add flavor to the survey results and a quantitative  are organized and what they mean.  findings.  outreach is planned to educate different community groups.  grouping of similarly themed comments gives a sense of common ideas.  Report Dissemination Audiences and Stakeholders  Distributing thei results and communicating the key findings engages audiences.  Residents . Make thei reports availablet toi thej public via your website. Share the results at aj public meeting, being suret to advertise the event. A: full presentation oft the results (either by NRC ors your own staff) with discussion ofr results among elected officials highlights thei transparency ofi findings. If independence ofthei findings is] particularly important in your community, working with NRCto make Department Managers and Line Staff.) Managers and staff will examine ratings most closely aligned toi their work. Make aj plan to disseminate results tol line staff (e.g., through a series ofs small group: meetings). Staff should be encouraged to: identify specific areas where action iss suggested - including further research as well as service enhancements or partnerships outside of the organization. These suggestions could be sent toi the department heads who will meet to discuss action options with Elected officials Elected officials benefit most from advance distribution of survey reports prior to public presentation and discussion.. Ask elected officials to read the survey documents and funnel questions to: staff who then can get assistance with answers from NRC professionals, when needed. Staff should develop an approach to action that can bej presented to council. This way staffv will bej prepared when thei inevitable council question is asked oft the manager, "What do you) plan to do with these Non-profits and Businesses . While local governments sponsor The NCS, it is not just for staff and elected officials. Iti is a document to engage the entire community. Many ofthe findings ofthe survey will bei relevant tot the non-profit and business sectors and many communityimpovememts will rest on the: shoulders ofthese sectors as much as on government. Convene al meeting ofl business and non-profit leaders to release results and begin a discussion ofa actions toi improve resident attitudes and behaviors. This could be at town hall-style meeting oras special invitation lunch with elected officials.  the] presentation of results will be particularly effective.  the chief administrative officer.  results sO that they don'tjust sit on a shelf?"  10  5    User Guide to The National Citizen Survey""  Press/Media . Getting in front ofy your results means controlling how and when results are shared with thej press. Whether your relationship with thel local news media is cooperative or contentious, you should declare your intentions for the results even before the survey is conducted -1 then reinforce those intentions once you have the results. Let the press know that there are no bad results and that your community conducts' Thel NCS because it intends tol learn and improve liket the best businesses. Certainly social media outlets also permit you to express! your intentions for results and toi interpret the findings for any ofy your followers. (And do not forget tol link subsequent decisions to what you learned  from the survey.)  Choosing a Report Audience  You can follow or adapt to your needs NRCsrecommendations for sharing Thel NCS reports with different stakeholder groups in your community. There is no reason to withhold any report from any individual or stakeholder group, but ift targeting the right information tot thei right audiencei is seen tol be ofvalue, we believe that these distinctions among audiences will make the first pass at distributing  results most effective.  Sharing The NCS Reports with Different Sectors  Department managers  Elected  Non-profits Press/  Report  Residents  officials and line staff and businesses Media  Community Livability Report Dashboard Summary of Findings Technical Appendices Trends over Time Presentation of key findings Subgroup comparisons (demographic and/or geographic) Open-ended Question Responses Guide to Understanding and Using Your Reports -Recommended o=Optional  o o  o  o  These stakeholder groups may wish to' "drill down" into the results most meaningful or pertinent to their missions. Those wishing to drill down should review the questionnaire first and decide which surveyi items are relevant to their mission = choosing from not only Pedicemuncpalsyponted services, but also those "community outcomes" that they wish toi impact. The Dashboard Summaryof Findings and Community Livability Report provide an overview, whilei the' Technical Appendices provide the detailed survey responses and benchmark results. The' Trends over' Time can show how stakeholders' efforts have impacted the community overt the years. Demographic: and Geographic Subgroup Comparisons reports can help toj point out on whom and whereimpacts have been felt to  lesser and greater degrees.  11  6    User Guide to The National Citizen Survey""  Community Livability Report  Using the model oft the eight facets of community livability within thei three pillars of community, The  NCS Community Livability reporti is divided into seven sections:  About QualityofLife Community Characteristics Governance Participation Special Topics Conclusions oft thes survey: methods.  About. .' This section provides background on' The NCS and community livability with brief descriptions Quality ofLife-T This section of the report highlights areas of community strength and challenge, as well asi identifying community characteristics most important to your residents' assessments oft their quality oflife. A summary ofbenchmark comparisons is presented by the eight community livability facets helping communities to focus on areas that may provide "bigger bang for your buck." Community Characteristics- . This section of the report describes residents' ratings oft the characteristics that make a community livable, attractive. and aj place where people want tobe. Governance . This section of thei report evaluates how well thel local government delivers services and Participation . This section oft the report looks at how connected residents are tot the community and Special Topics . This section includes the custom or special questions you may have included on your  meets the needs and expectations ofi its residents.  each other. survey.  Conclusions . Your report ends with a summary of key findings.  Fori the most part, the "percent positive" is reported ini the report's charts. Thej percent positive is the combination oft the top two most positive response options (i.e., "excellent" and "good," "very safe"and "somewhat safe"). For question that ask about behavior (e.g., asked on ay yes/no scale ori frequency scale like "never," "rarely," "sometimes," > "usually," or "always") we show a combination of responses that Oni many oft the questions ini the survey, respondents could answer "don't know,"b but these "don't! know" responses havel been excluded from the analyses shown in the report. In other words, the tables and charts display thei responses from respondents who had an opinion about as specifici item. Appendix A of the Technical Appendices provides the complete set ofs survey frequencies, with and without "don't know" responses. The User Guide section, Understanding Survey. Research (starting on page 17) describes how and why we: remove the "don'tknow" responses from our analyses. Most oft the charts in your Community! Livability report havel been color-coded toi indicate how your results compare to national benchmarks, with individual surveyi items grouped within the eight facets of Community Livability.. At a glance,you can see. how your results compare to: not only each other, but to  reflects at least some behavior (e.g., percent "yes" or "always" and "usually").  12  7    User Guide to The National Citizen Survey""  national benchmark communities, as well. Detailed benchmark results are provided in Appendix B of the Technical. Appendices and include such additional information as your rank among the comparison communities. Ifyou chose to have custom benchmark comparisons made, the results appear ini this  appendix as well.  Percent rating positively (e.g., excellent/good, venysomewhatsale) Comparisontor national benchmark Higher "Similar Lower Nota available  SAFETY Overall feeling ofs safety Safei in neighborhood Safe downtown MOBILITY Overall ease travel Paths and walking trails Ease of walking Travel by bicyde Travel by public transportation Travel by car Public parking Traffic flow  86% 92% 83% 79% 86% 88% 72% 79% 67% 50% 58%  13  8    User Guide to The National Citizen Survey""  Dashboard Summary of Findings  The Dashboard Summary of Findings summarizes resident ratings across the eight facets and three pillars ofal livable community. The Dashboard Summary chart displays your overall performance: in each facet based on each surveyi item's comparison tot thel benchmark. When most ratings were higher than the benchmark, the coloris dark purple; when most ratings werel lower than the benchmark, the color ist the lightest purple. A mix of ratings (higher and lower than the benchmark) results in a color  between the extremes.  Community Characteristics Governance Participation 20 25 28 12 6 14 14 2 5 0 2 1 0 1 0 1 2 6 1 0 1 0 4 2 2 2 4 2 1 1 0 3 0 0 5 1 0 0 2 0 4 1 3 3 1 0 2 0 2 5 1 0 0 1 2 0 3 4 0 4 0 0 2 L 3 2 0 0 1 2  Higher Similar Lower Higher Similar Lower Higher Similar Lower  Overall General Safety Mobility Natural Environment Built Environment Economy Recreation andV Wellness Educationa andE Enrichment CommunityE Engagement Legend  Higher Similar Lower  The Detailed Dashboard displays for each item on the survey, its comparison toi the benchmark and the percent positive for the current year, and ifa applicable, how the current year's rating compares toi the previous year's rating (higher, similar orl lower). Examination ofl how areas are trending over time and how they compare tot thel benchmark can bel helpful ini identifying the areas that merit more attention.  Community Overall appearance Overall quality oflife Placeto tor retire Placet tor raise children Placet tolive Neighborhood Overall image Overallf feelingo ofsafety Safeinn neighborhood Safed downtown/commerdal area Overalle ease oftravel Trafficf flow Travelbycar Travelb by bicyde Ease ofy walking Travelb by publict transportation Pathsa andw walking trails Legend tt Muchhigher  Trend Benchmark Percent  Trend Benchmark Percent  Participation positive 81% Sense ofcommunity 79% RecommendA ABC 45% Remainin inABC ContactedA ABCE employees 1T 82% Was NOTt they victimo ofacime 70% DidNOT reporta police acimet to TT 949 Stockeds suppliesf foran emergency 80% 91% 66% 629 Walkedo orb driving bikedi instead of 1 43% Carpooledi insteado alone ofd driving * TT 66% Used insteado publict transportation ofdriving 60% 609 55% 52%  Trend Benchmark Percent  positive 74% Customers service 82% Services provided! by ABC 65% Services Federal providedb Government bythe 77% 84% 78% 87% 89% Police 92% Crimep prevention 87% Fire Firep prevention Ambulance/EMS Emergency preparedness Animalo control 75% Traffic enforcement 49% Street repair 1T 64% Streeto deaning 55% Street lighting 66% Snow removal 45% maintenance 62% Traffic signal timing Busorb transit services Lower Muchlower  positive 78% 75% 83% 51% 89% 82% 42% 35% 42% 19%  Higher  Not  14  9    User Guide to The National Citizen Survey""  Technical Appendices  Appendix A: Complete Survey Responses  The: first appendix ini this document shows the responses to each question on the surveyi in two ways. Included first aret the responses excluding any "don't know" responses and second are the responses including the "don'tl know" responses. We showl both thej percent ofi respondents giving aj particular response followed byi the number ofi respondents (denoted with "N="). Every tablei in the appendix is numbered, to ease its reference: in additional documentation or reports you may develop. The complete question wording that was used ont the survey: is also displayed in everyt table. This] permits readers to review the results ini their entirety without having to cross-reference the surveyi instrument. High "don't know" (typically 20% or greater) responses can suggest a need: for additional communication or outreach in the community, especiallyi ift thel high "don't know" responses are related  to underused services. Responses excluding don't know Table 1: Question 1 Pleaser rate each ofthef following aspectso ofg quality oflifei inA ABC: ABCa asap placet tolive Yourr neighborhoodasa ap placetoli live ABCa asa ap placet tor raise children ABCasap placet tow work ABCasa ap placet tov visit ABCa asap placet toretire Theoverall quality oflifei in ABC Responses including don't know Table 30: Question1 Pleaser rate each ofthef following aspectso of quality oflifei inA ABC: ABCasap placetolive Yourr neighborhooda lasa aj placetol live ABCasap placet toraise children ABCasa ap placet tov work ABCasa ap placet tovisit ABCa asa ap placet toretire Theo overallo quality oflifeir in ABC  Excellent  Good  Fair  Poor  Total  47% N=162 36% N=125 12% N=42 4% N=15 100% N=344 45% N=152 39% N=132 12% N=42 3% N=11 100% N=337 54% N=152 24% N=69 18% N-=50 4% N=12 100% N=283 34% N=98 36% N=102 22% N=62 8% N=23 100% N=285 72% N=214 22% N=66 2% N=5 4% N=12 100% N=297 40% N=97 30% N=72 18% N=44 13% N=31 100% N=244 55% N=187 35% N=117 5% N=18 4% N=15 100% N=337  Excellent  Good  Fair  Poor Don't know  Total  47% N=162 36% N=125 12% N=42 4% N=15 1% N=4 100% N=348 45% N=152 39% N=132 12% N=42 3% N=11 1% N=3 100% N=340 46% N=152 21% N=69 15% N=50 4% N=12 13% N=44 100% N=327 29% N=98 30% N=102 18% N=62 7% N=23 15% N=52 100% N=337 71% N=214 22% N=66 2% N=5 4% N=12 2% N=5 100% N=302 31% N=97 23% N=72 14% N=44 10% N=31 21% N=64 100% N=308 54% N=187 34% N=117 5% N=18 4% N=15 2% N=7 100% N=344  For some questions, respondents are permitted to: select more than one response. When some respondents are counted in multiple categories, the total willl likely exceed 100%. In these cases, those multiple response questions will have the appropriate: notation below thei table.  Table 55: Question D14 American Indianor Alaskan! Native Asian, Asian Indianor Pacific Islander Black or African American White Other  What isy your race? (Mark one or more racest toi indicate whatr race(s)y you considery yourselft tob be.)  Percent Number 4% N=15 6% N=20 10% N=35 86% N=298 15% N=52  Totalr may exceed 100% as respondents could select moret than onec option.  15  10    User Guide to The National Citizen Survey""  Appendix B: Benchmark Comparisons  What Benchmarks Are  Benchmarks are comparison data that provide context for your ratings. In Appendix B, your detailed benchmark results are displayed in ai table ofi five columns. The first column is the survey item for which the comparisons have been provided. The second column is your community's percent positive. The third column is the rank assigned to your rating among communities where a similar question was asked. The fourth column is thei number of communities that asked a similar question. Thei fifth and final column shows how your rating compares tot the other communities in thel benchmarking database. Ini that final column, your results are noted as being "higher" than thel benchmark, "lower" than the benchmark or "similar" tot thel benchmark, meaning that the average rating given by residents of your community is statistically similar to or different (greater or lesser) than the benchmark. More extreme  differences are noted as "much higher" or "much lower."  National Benchmark Comparisons Table1 1: Community Characteristics General Thec overall quality ofli lifei inA ABC Overalli image orreputation OfABC ABC asap placet tolive Yourr neighborhooda asap place tol live ABCa asap placet toraise children ABCa asap placet toretire Overall appearance ofA ABC  Percent positive Rank incomparison 83% 98 84% 67 78% 118 89% 80 75% 135 72% 129 70% 168  Numbero ofc communities Comparisont to 286 315 255 374 325 298 354  benchmark Similar Much higher Similar Higher Lower Much lower Similar  We also provide al list oft the communities includedi in your comparison with their population according tot the U.S. Census Bureau. The communities in thei national database represent a wide geographic and population range; many communities find a custom comparison that targets specific geographies or  populations tol be useful.  Communities included ini national comparisons  ThecommunitiesindadainmABCkompatisom: arel listed ont thef following pages along with their populationa accordingtothe  2010Census. Abilene city, KS... Adams County, CO.. Airway Heights city, WA. Albany city, GA.. Albany city, OR... Albemarle County, VA.. Albert Lea city, MN.. Altoona city, IA... Ambridge borough, PA.. Ames city, IA.. Andover CDP, MA... Ankeny city, IA..  6,844 441,603 6,114 77,434 50,158 98,970 18,016 14,541 7,050 58,965 8,762 45,582  Cambridge city, MA.. Cape Coral city, FL. Cape Girardeau city, MO.. Cartersville city, GA. Carver County, MN.. Caryt town, NC.. Casa Grande city, AZ.. Casper city, WY. Castle Pines North city, CO... Castle Rock town, CO.. Cedar Falls city, IA. Cedar Rapids city, IA.  105,162 154,305 .37,941 19,731 .91,042 135,234 48,571 55,316 10,360 .48,231 .39,260 126,326  What Benchmarks Are Not  Benchmarks do not tell you what you need to fix. Ini this way, benchmarks are not like blood tests that carry a range, often narrow, within which you are considered tol bel healthy and outside ofwhich you could be sick. Al local score that isl lowert than scores typically seen in other places may indicatei nothing more than community sentiment that resonates. For example, a suburb located near a large metropolitan center many not be seen tol have as strong an economy: as other places. This residential suburb's commercial areas are: not seen tol be as vibrant as other places, may have a higher cost ofl living, fewerj jobs and may have ceded downtown activities to a nearby metro area that has much higher density and more entertainment opportunities. Al lower benchmark rating for "economy" simply offers specifics toi the community identity which residents and leaders may feel no need to ameliorate. Instead  16  11    User Guide to The National Citizen Survey""  this hypothetical community may want toi focus its resources on sustaining or strengthening itsi image as as safe place with many recreation opportunities and ease oft travel by car and light rail. Many oft the charts and tables in' The NCS reports have been color-coded to indicate how your results Benchmark comparisons often are used for performance measurement. Communities uset the comparative! information tol helpi interpret their own citizen survey results, to create or revise community plans, to evaluatei the: success of policy or budget decisions and to measure local government pertormance. Taking thej pulse oft the community has little meaning without knowing what pulse rate ist tool high and what is tool low. When surveys ofs service satisfaction turn up "good" citizen valuationsjuriaictions need tol know how others rate their services to understand if" "good" is good enough. Furthermore, ini the absence of national or peer community comparisons, a jurisdiction is left with comparing its fire protection rating toi its street maintenance: rating. That comparison is unfair. Streets always lose toi fire. More important and harder questions need tol be asked; for example, how do residents' ratings of fire service compare to opinions about fire service in other communities? Aj police department that provides the fastest and most efficient service - onei that closes most ofits cases, solves most ofi its crimes and keeps the crime rate low - still has aj problem to fixi ift the perception of residents ini the community iti intends toj protect is not SO strong. Thel benchmark data can help that police department - or any department - to understand how well citizens think it is doing. Without the comparative data, it would bel like bowling in ai tournament without knowing what the other teams are scoring. NRC recommends that citizen opinion be usedi in conjunction with other sources of data about budget, personnel and politics tol help managers know howi to respond to comparative results. NRC's database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 500 communities whose residents evaluated the same. kinds oft topics on' The NCS. The comparison evaluations arei from the most recent survey completed in each community; most communities conduct surveys every: year or in alternating: years. NRC: adds thel latest results quickly upon survey completion, keeping thel benchmark data fresh and relevant. The Basic Service includes national benchmark comparisons. Ify you chose a custom benchmarks comparison as an additional Jurisdictions ini the benchmark database are distributed geographically across the country and range from small tol large inj population size. Data come from tens oft thousands ofindividual evaluations of community quality, service delivery and engagement. Despite the differences in jurisdiction characteristics, all arei ini the business of facilitating a high quality ofl life for residents, typically by providing local government services to: residents. Though individual jurisdiction circumstances, resources andj practices vary, the objective virtually everywhere is to help create and sustain highly  How to Use Benchmarks comparet toi national benchmarks.  service toi the basic NCS, these comparison will appear ini this appendix, as well.  livable communities. Where Benchmarks Come From  NRC hasl been leading the strategic use of surveys for local governments since 1991, when the principals of the company wrote thei first edition of what becamei the classic text on citizen surveying. In Citizen Surveys: how to do them, how to use them, what they mean, published by ICMA, not only weret the principles for quality survey: methods articulated, butl both thei idea ofl benchmark data for citizen opinion and thei method for gathering benchmark data were pioneered. The argument for benchmarks was called "In Search of Standards. > "What has been missing from a local government's analysis ofits survey results is the context that school administrators can supply when they tell parents how an 80 percent score on the social studies test compares to test results from other school systems..."  17  12    User Guide to The National Citizen Survey""  Surveys in thel benchmarks are conducted with typically noi fewer than 400 residents in each jurisdiction, opinions arei intended to represent over; 301 million Americans. NRCinnovated. a method for quantitatively integrating the results of surveys that are conducted' by NRCwith those that others have conducted." The integration methods have been thoroughly described not only in the Citizen Surveys book, but also in Public. Administration Review and the. Journal of Policy Analysis and Management. Scholars who specialize in the analysis of citizen surveys regularly have relied on this work.4The: method described in those publications! is refined regularly and statistically tested ona growing number of citizen surveys in NRC's proprietary databases. NRC's work on calculating national benchmarks for resident opinions about service delivery and quality ofl life won the Samuel C. May award for research excellence from the Western Governmental Research Association.  See, for example: Kelly, J. & Swindell, D. (2002). Service quality variation across urban space: First steps towards a model of citizen satisfaction.. Journal ofl Urban Affairs, 24, 271-288 and' Van Ryzin, G., Muzzio, D., Immerwahr, S., Gulick, L. & Martinez, E. (2004). Drivers and consequences of citizen satisfaction: An application oft the American Customer Satisfaction Index Model tol New York City, Public  Administration Review, 64, 331-341.  18  13    User Guide to The National Citizen Survey""  Trends over Time Report  Ifyoul have conducted' Thel NCSI before, you will automatically receive the' Trends over Time report. In this report we show your percent positive ratings by year, how your most current results compare to your previous year's results and how you have compared tot the national benchmark for each survey The Trends over' Time Report provides insight on the aspects ofyour community that may bei improving or perhaps starting to decline. While trends for your national benchmark comparisons are provided for reference, thel benchmark is constantly changing as communities conduct newers surveys or new communities conduct surveys and resident perspectives change. Overall, yourt trends represent, perhaps, the most powerful benchmark; you have - a comparison ofyou to yourselfi inj prior years. These trends can be a windowi into thei impact of new policies, capital projects or programs in your  year.  community.  Table 1: Community Quality Overall Overallo quality oflife 68% 74% 79% Placet toraise dhildren 65% 69% 78% Overalla appearance 88% 87% 90%  Percentr rating positively (e.g., excellent/good) 2009 2011 2013 76% 80% 78% 72% 71% 82% 79% 84% 91% NA NA 60%  2013 compared to 2011 Similar Higher Similar Similar NA Similar  Comparison to benchmark 2009 2011 Similar Higher Similar Similar Similar Much! higher Higher Higher Higher Lower Much! higher Higher Similar Similar Similar  2013  Similar Muchl lower Similar Similar  Overalli image Placet tolive Neighborhood Placet toretire  NA  NA Muchl lower  19  14    User Guide to The National Citizen Survey""  Demographic and Geographic Subgroup Comparison Reports An additional service: many participants in Thel NCS choose is comparison of results by respondent characteristics. Int the Demographic Subgroup Comparison Report, each survey question is cross- classified by responses from different demographic groupsi in your community. Wet typically show five demographic groupings (housing unit type, housing tenure, age, gender and race/ethnicity) so that you can see: if results differ depending on the demographic category of respondent. The Geographic Subgroup Comparison Report is another optional service that compares survey: responses by subgroups, ini this case, based on respondents' location (e.g., district, neighborhood, ward, etc.). In order to createa report of geographic comparisons, the geographic subareas will need tol be determined well before the In these subgroup comparison reports, we show the percent positive rating and shade "statistically significant" differences grey. The shading is based on analysis of variance and chi-square tests of statistical significance where a "p-value" of 0.05 orl less indicates that there is less than a 5% probability that differences observed among subgroups are duei to chance; ori in other words, a greater than 95%  survey mailing.  probability that there are differences that existi ini the subgroups being compared.  Table 1: Community Characteristics General  Housing unitt type Housing tenure  Age  Gender  Race/Ethnicity White Hispanic alone, not and/or  Percent rating positively (e.g., excellent/good) Theo overall qualityof lifeinA ABC Overall magec or reputationofA ABC Yourr neighborhoodas ap placet tolive ABCa asap place toraise children Overalla appearance of ABC  Detached Attached Rent Own 18-34 35-54 55+ Female Male Hispanic otherr race Overall 58% 55% 53% 58% 55% 56% 59%6 60% 54% 43% 56% 57% 62% 55% 56% 59% 59% 56% 60% 56% 61% 58% 55% 58% 50% 49% 46% 51% 53% 49% 47% 50% 49% 49% 47% 50% 63% 62% 62% 63% 62% 62% 65% 64% 62% 62% 55% 63% 55% 50% 43% 56% 50% 52% 57% 52% 53% 52% 57% 53%  ABCa asa place tolive 68% 67% 64% 69% 64% 69% 69% 68% 68% 68% 67% 68% ABCa asap place toretire 60% 59% 57% 60% 60% 58% 61% 60% 58% 60% 60% 60%  Table 1: Community Characteristics General Percent rating positively (e.g. excellent/good) Thec overallg qualityof lifeinABC Overalli image orr reputation ofA ABC ABCa asap placet tolive Yourr neighborhooda asap placet toli live ABC asap placet toraise children ABC as ap placet toretire Overall appearance ofA ABC  District1 District2 District3 3 District4 4 Overall  53% 59% 58% 50% 61% 60% 60% 72% 72% 45% 58% 50% 57% 66% 65% 55% 65% 60% 50% 52% 53%  59% 57% 60% 58% 74% 68% 48% 50% 67% 63% 65% 60% 59% 53%  Demographic subgroup comparisons can help with creating targeted communication and service Geographic subgroup comparisons can help demonstrate the sense ofe equity felt across the community since residents in some parts of every community tend to: feel better than doi those in other areas about the: services they receive or thel livability oft theirneighborhood. Results from geographic subgroup comparisons will permit targeting of services, capital improvements and programs sot that residentsi in  campaigns to address the concerns of each group.  all areas can feel that they are receiving their fairs share of resources.  20  15    User Guide to The National Citizen Survey""  Open-ended Question Responses  Thel NCS: standard questions are close-ended. A closed-ended question is one where a set of response options is listed as fixed choices on the survey and thosei taking the survey, respond to each option listed. Open-ended questions have no answer choices from which respondents select their response. Instead, respondents must "create" their own answers and state them in their own words. The inclusion ofa an open-ended question is available as an additional service for The NCS that results in a separate Report On the survey, respondents write, in their own words, theiranswer tot the posed open-ended questions. Ini this report, the verbatim responses are categorized by topic area using qualitative coding techniques. Often, an "other" categoryi is used for responses falling outside these coded categories. In general, a We will provide ai table showing thei frequency of each codei to give a general overview oft the responses.  of Open-ended Questions.  codei is assigned when the number of related responses reaches a critical mass.  Table 1: Question 13 What onething doy youl liken mosta about living inA ABC? Location Myn neighborhood Qualityofl life ing general Parksa and opens space Ruralcharacter Smallt townf feel Other Total  2013 38% 16% 10% 14% 8% 7% 7% 100%  We also provide every verbatim response with its assigned code. This type of report gives you and  others a chance to "hear" the voice of respondents ini their own words.  Verbatim Responses  Thef followingpages: containt ther respondents' verbatimr responsesa ast written ont thes survey: and! haver noth beene edited  fors spellingor grammar. phahepPNaly codedtopicareas. Whatone thing do you like most about living in ABC?  Location Accesst to everything Actuall location Close to city Close toI metro Closet tor my office Closet tot town Closet to work Closet to work ande everything isl handy Convenience My neighborhood Appearance oft the neighborhoods Friendly people next door Goodi neighborhood Great neighborhood Ilove my neighborhood.  Convenience Convenience Everythingi is handy and close Ilikel living south oft the river It's convenient to everything meaning shopping and the airport Location Location Proximity to downtown Just happy with the neighborhood: Ilive in Lots of! kids int the neighborhood Neighbors My neighborhood  21  16    User Guide to The National Citizen Survey""  Understanding Survey Research  Survey Sampling  We systematically select households from a geocoded United States Postal Service (USPS) address list to ensure that only households located within thel boundaries ofac community are surveyed. Systematic sampling is aj procedure whereby a complete list ofa all eligible addresses is culled, selecting every Nth one (a numbert that changes depending ont the size oft thej population and the sample size tol bes selected) until the appropriate number of addresses is sampled. Not only does NRC: scientifically and randomly sample households toj participate in The NCS, but we also select, without bias, thel household membert to participate. This methodology helps ensure thati the attitudes expressed by our respondent sample closely approximate the attitudes ofa all adult residents living in the community. Without controlling who in thel household participates, it is likely that results would bel biased towards those who are: more sedentary and those without jobs (who may have different opinions about some services). The Basic Service ofThe NCS includes mailing to randomly selected households. Though response: rates across the US have dipped in recent years, the response: rate: for most administrations ofThe NCS ranges between 20% and 40%, which yields between 300 and 480 completed surveys.  Margin of Error and Confidence Intervals Iti is customaryt to describe the precision of estimates madei from surveys by a "level of confidence" and accompanying "confidence interval" (or margin of error).. Ai traditional level of confidence, and the one used for The NCS, is 95%. The 95% confidencei interval can be any size and quantifies the sampling error ori imprecision oft the survey results because some residents' opinions are used to estimate  Number of completed surveys of error 100 300 400 500 750  Margin +9.8% +5.7% +4.9% +4.4% +3.6%  all residents' opinions. The relationship between sample size and precision of estimates or margin of error (at the 95% confidence level) is shown ini the adjacent table. With at typical sample size for The NCS, this means an estimated margin of error at the 95% confidence. level of plus or minus four to six A 95% confidence: interval indicates that for every 100 random samples oft the same number of residents, 95 oft the confidence: intervals created willi includei the "true" population response. This theory is applied inj practice toi mean that the "true" perspective oft the target population lies within the confidence: interval created for a single survey. For example, if 75% of residents rate a service as "excellent" or "good," then the 491 margin of error (for the 95% confidence interval) indicates that the range ofl likely responses for the entire communityi is between 71% and 79%. This source of uncertainty is called sampling error. In addition tos sampling error, other sources of error may affect any survey, including the non-response of residents with opinions different from survey responders. Though standardized on' The NCS, on other surveys, differences in question wording, order, translation and For subgroups of responses, the margin of error increases because the sample size fori the subgroup is smaller. For subgroups ofapproximately 100 respondents, the margin of error is] plus or minus 10  percentage points.  data entry, as examples, can lead to somewhat varying results.  percentage points.  22  17    User Guide to The National Citizen Survey""  Non-response Bias  Knowing that residents in single family dwellings are: more. likely to respond to a mail survey, NRC oversamples residents ofr multi-family dwellings to ensure their proper representation in the sample data. Rather than giving all residents an equal chance ofi receiving the survey, this is systematic, stratified sampling, which gives each resident oft the community: a known chance of receiving the survey (and apartment dwellers, for example, a greater chance than single family home dwellers).  Weighting  The first step inj preparing the data for analysis ist to weight the data to reflect the demographic profile oft the residents oft the community being surveyed. Weighting is the approach used by quality survey consultancies to ensure that the demographic characteristics oft the sample mirror the overall population. Iti is ani important method to adjust for potential non-response bias. NRC uses as special software program of mathematical algorithms to calculate the appropriate weights. Several different  weighting "schemes" may bei tested to ensure thel best fit for the data.  "Don't know" Responses  Generally, a small portion of respondents select "don't know" for most survey items and inevitably some items have al larger "don'tl know" percentage. Comparing responses to a set ofi items on the same scale can be misleading when the "don'tknow" responses have beeni included. Ift two items have disparate "don't know" percentages (2% versus 17%, for example), any apparent similarities or differences across thei remaining response options may disappear oncet the "don'tknow" responses are: removed. Such an When comparing the community as a place tol live to the community as a place to work, it would appear that 76% of respondents rated the community as aj placei tol live as "excellent" or "good" compared to just 63%1 for the community as a place to work. However, the community as aj place to work has a much  example is shown below.  higher proportion of respondents answering "don'tk know" (17% compared to 2%).  Place to live  Place to work  Number 48 97 23 19 3 190  Percent 25% 51% 12% 10% 2% 100%  Number 38 81 22 17 32 190  Percent 20% 43% 12% 9% 17% 100%  Excellent Good Fair Poor Don't know Total  Ifwei remove the three "don'tknow": responses from the community as a place tol live and the: 32 "don't know" responses from the community as a place to work, the two items are actually much more: similar int their evaluations: 78% "excellent" or "good" place tol live compared to 75% "excellent" or "good" place  to work. Excellent Good Fair Poor Total  Place to live  Place to work  Number 48 97 23 19 187  Percent 26% 52% 12% 10% 100%  Number 38 81 22 17 158  Percent 24% 51% 14% 11% 100%  23  18    User Guide to The National Citizen Survey""  Response Scale  Thes scale on which respondents are asked to record their opinions about service and community quality is"excellent," "good," "fair" or "poor" (EGFP). This scalel hasi important advantages over other scale possibilities (very good to very bad; very satisfied to very dissatisfied; strongly agree to strongly disagree, as examples). EGFP is used by the plurality of communities conducting citizen surveys across the U.S.The advantage of familiarity was one that NRC did not want to dismiss when crafting' The NCS questionnaire, because elected officials, staff and residents already are acquainted with opinion surveys measured this way. EGFP also has the advantage of offering three positive options, rather than only two, over which a resident can offer an opinion. While symmetrical scales often are thei right choicei in other measurement tasks, NRChas found that ratings of almost every local government servicei in almost every community tend, on average, tol bej positive (thati is, above the scale midpoint). Therefore, to] permit finer distinctions among positively rated services, EGFP offers three options across which to spread those ratings. With questions worded: for EGFP, responses are more: neutral because they require noj positive statement of service quality to judge (as agree-disagree scales require) and, finally, EGFP intends toi measure absolute quality of service delivery or community quality (unlike satisfaction scales which ignore residents' perceptions of quality ini favor oft their report on the acceptability oft the  level of service offered).  24  19    THE NCS  The National Citizen Survey"  Morrisville, NC Technical Appendices  DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  25  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    The National Citizen Survey"  Contents  Appendix A: Complete Survey Responses Appendix B: Benchmark Comparisons Appendix C: Detailed Survey Methods. Appendix D: Survey Materials.  20 30 36  The National Citizen Survey."m 0 2001-2017 National Research Center, Inc. The NCSTM is presented by NRC in collaboration with ICMA.  Charter Members AAPOR Transparency  initiative NRC is a charter member of the AAPOR Transparency Initiative, providing AMERCAMASSOCATONFOR PIBLICOPNONRESEAACH clear disclosure of our sound and ethical survey research practices.  26    The National Citizen Survey"  Appendix A: Complete Survey Responses  Responses excluding "don't know"  The: following pages contain a complete set of responses to each question on the survey, including the "don't know" responses. The percent of respondents  giving aj particular response is shown followed by the number ofi respondents (denoted with "N=").  Table 1: Question 1 Morrisville as a place to live Your neighborhood as a place to live Morrisville as a place to raise children Morrisville as a place to work Morrisville as a place to visit Morrisville as a place to retire The overall quality of life in Morrisville Table 2: Question 2 Please rate each of the following characteristics as they relate to Morrisville as a whole: Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Overall image or reputation of Morrisville Table 3: Question 3  Please rate each of the following aspects of quality of life in Morrisville:  Excellent  Good  Fair  Poor  Total  41% N=82 56% N=111 3% N=5 1% N=1 100% N=2 43% N=83 44% N=85 12% N=24 1% N=2 100% N=1 52% N=86 44% N=73 4% N=7 1% N=1 100% N=16 42% N=63 37% N=56 12% N=18 8% N=12 100% N=149 16% N=30 32% N=60 39% N=75 14% N=26 100% N=192 23% N=37 46% N=73 20% N=32 10% N=15 100% N=157 36% N=73 57% N=114 6% N=12 1% N=1 100% N=2  Excellent  Good  Fair  Poor  Total  49% N=99 41% N=83 9% N=18 1% N=1 100% N=201 29% N=57 29% N=59 32% N=63 10% N=21 100% N=200 35% N=68 44% N=87 19% N=38 2% N=4 100% N=197 21% N=42 39% N=76 28% N=54 12% N=23 100% N=195 25% N=44 41% N=74 30% N=54 4% N=7 100% N=178 25% N=42 47% N=78 22% N=37 5% N=8 100% N=166 31% N=50 53% N=86 15% N=24 2% N=2 100% N=é162 21% N=41 41% N=80 30% N=58 8% N=16 100% N=195 27% N=53 51% N=99 20% N=40 2% N=4 100% N=195  Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation  systems)  Please indicate how likely or unlikely you are to do each of the following: Recommend living in Morrisville to someone who asks Remain in Morrisville for the next five years Table 4: Question 4 Please rate how safe or unsafe youf feel: Iny your neighborhood during the day Inl Morrisville's business area during the day  Very likely Somewhat likely Somewhat unlikely Very unlikely 61% N=122 32% N=65 6% N=11 1% N=2 100% N=201 49% N=92 35% N=67 8% N=15 8% N=15 100% N=189  Total  Very safe  Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe  Total  74% N=148 23% N=46 2% 75% N=145 21% N=41 4%  N=5 N=7  1% N=2 0% N=0 100% N=201 0% N=0 0% N=0 100% N=193  27  1    The National Citizen Survey"  Table 5: Question 5 Traffic flow on major streets Ease of public parking Ease of travel by car in Morrisville Ease of travel by public transportation in Morrisville Ease oft travel by bicycle in Morrisville Ease of walking in Morrisville Availability of paths and walking trails Air quality Cleanliness of Morrisville Overall appearance of Morrisville Public places where people want to spend time Variety of housing options Availability of affordable quality housing Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care Table 6: Question 6 Availability of affordable quality child care/preschool K-12 education Adult educational opportunities Opportunities to attend cultural/arts/music activities Opportunities to participate in religious or spiritual events and activities Employment opportunities Shopping opportunities Cost of living in Morrisville Overall quality of business and service establishments in Morrisville Vibrant downtown/commerclal. area Overall quality of new development in Morrisville Opportunities to participate ins social events and activities Opportunities to volunteer Opportunities to participate in community matters Neighborliness of residents in Morrisville  Please rate each of the following characteristics as they relate to Morrisville as a whole:  Excellent  Good  Fair  Poor  Total  3% N=5 23% N=45 40% N=81 34% N=68 100% N=199 26% N=48 48% N=86 20% N=35 6% N=11 100% N=180 19% N=39 30% N=59 33% N=66 18% N=36 100% N=200 14% N=14 5% N=5 20% N=21 61% N=63 100% N=103 14% N=18 19% N=25 48% N=62 19% N=24 100% N=129 21% N=37 32% N=56 32% N=56 16% N=29 100% N=178 23% N=43 42% N=78 28% N=51 7% N=13 100% N=184 44% N=84 50% N=97 6% N=11 1% N=1 100% N=193 39% N=78 52% N=105 9% N=17 0% N=0 100% N=201 32% N=64 57% N=115 10% N=20 1% N=1 100% N=201 23% N=42 45% N=84 27% N=50 6% N=11 100% N=186 26% N=47 39% N=71 19% N=35 16% N=28 100% N=181 21% N=36 25% N=45 38% N=66 16% N=28 100% N=176 20% N=38 43% N=80 30% N=56 6% N=11 100% N=185 21% N=39 39% N=73 32% N=60 8% N=14 100% N=186 34% N=66 49% N=96 14% N=27 3% N=7 100% N=196 27% N=45 43% N=72 29% N=49 2% N=3 100% N=169 31% N=50 41% N=64 26% N=41 2% N=3 100% N=158 23% N=20 33% N=29 28% N=25 16% N=14 100% N=88  Fitness opportunities (including exercise classes and paths or trails, etc.)  Please rate each of the following characteristics as they relate to Morrisville as a whole:  Excellent  Good  Fair  Poor  Total  23% N=21 48% N=44 18% N=17 10% N=9 100% N=91 45% N=47 28% N=30 20% N=21 7% N=7 100% N=104 9% N=8 29% N=24 38% N=32 23% N=19 100% N=83 30% N=46 29% N=44 25% N=39 16% N=25 100% N=155 34% N=44 33% N=44 23% N=30 10% N=13 100% N=131 29% N=39 39% N=52 22% N=30 9% N=12 100% N=133 25% N=48 59% N=114 11% N=22 5% N=10 100% N=1 17% N=34 41% N=81 29% N=57 13% N=25 100% N= 20% N=38 53% N=104 26% N=50 1% N=3 100% N=1 5% N=9 23% N=41 33% N=59 39% N=69 100% N=178 15% N=27 44% N=80 32% N=58 10% N=18 100% N=184 21% N=36 43% N=73 32% N=55 4% N=7 100% N=1 25% N=31 39% N=49 30% N=38 5% N=7 100% N= 24% N=35 36% N=51 37% N-=53 2% N=3 100% N=1 45% N=80 39% N=68 10% N=17 6% N=11 100% N=17 26% N=51 36% N=70 28% N=55 9% N=18 100% N=194  Openness and acceptance of the community toward people of diverse backgrounds  28  2    The National Citizen Survey"  Table 7: Question 7 Made efforts to conserve water Made efforts tor make your home more energy efficient Household member was a victim ofa crime inl Morrisville Reported a crime to the police in Morrisville Stocked supplies in preparation for an emergency Campaigned or advocated for ani issue, cause or candidate  Please indicate whether or not you have done each of the following in the last 12 months. Observed a code violation or other hazard in Morrisville (weeds, abandoned buildings, etc.)  No  Yes  Total  26% N=51 74% N=146 100% N=198 26% N=51 74% N=146 100% N=198 72% N=139 28% N=53 100% N=192 91% N=180 9% N=18 100% N=198 81% N=160 19% N=38 100% N=198 62% N=122 38% N=74 100% N=195 83% N=164 17% N=34 100% N=198 66% N-=131 34% N=68 100% N=199 83% N=165 17% N=34 100% N=199  Contacted the Town of Morrisville (in-person, phone, email or web) for help or information Contacted Morrisville elected officials (in-person, phone, email or web) to express your opinion Int the last 12 months, about how many times, ifa at all, have you or other household  Table 8: Question 8  21 times a week or 2-4t times a Once a month or  members done each of the following in Morrisville? Used Morrisville recreation centers or their services Visited a neighborhood park or Town park Used Morrisville public libraries or their services Participated in religious or spiritual activities in Morrisville Attended a Town-sponsored event Used bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Volunteered your time to some group/activity in Morrisville Participated ina a club Talked to or visited with your immediate neighbors Done af favor for a neighbor Table 9: Question 9  more  month  less  Not at all  Total  12% N=23 15% N=31 24% N=47 49% N=98 100% N=199 19% N=37 40% N=80 27% N=54 14% N=28 100% N=200 8% N=16 29% N=57 20% N=39 43% N=86 100% N=198 8% N=15 15% N=29 17% N=34 61% N=121 100% N=199 1% N=2 8% N=17 47% N=95 43% N=86 100% N=200 1% N=1 0% N=0 5% N=10 95% N=188 100% N=199 5% N-=9 6% N=13 13% N=25 76% N=148 100% N=195 5% N=10 16% N=32 29% N=58 50% N=98 100% N=198 2% N=3 6% N=13 22% N=45 70% N=139 100% N=199 7% N=14 5% N=9 6% N=12 82% N=163 100% N=198 29% N=57 39% N=77 20% N=41 12% N=25 100% N=199 11% N=22 24% N=49 36% N=71 29% N=57 100% N=199  Thinking about local public meetings (of local elected officials like Town Council or County commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, ifat all, have you or other household members attended a local public  2 times a 2-4 times a Once a month week or more month  meeting?  or less  Not at all  Total  Attended a Town of Morrisville Council Meeting Attended a Town of Morrisville Advisory Committee Meeting Attended an HOA or Neighborhood Watch Meeting  0% N=0 1% N=2 9% N=17 90% N=174 100% N=192 0% N=0 0% N=1 7% N=13 93% N=179 100% N=192 0% N=0 4% N=7 18% N=34 79% N=152 100% N=193  29  3    The National Citizen Survey"  Table 10: Question 10 Police services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services Garbage collection Recycling Yard waste pick-up Storm drainage Drinking water Sewer services Power (electric and/or gas) utility Utility billing Town parks Recreation programs or classes Recreation centers or facilities Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) Animal control Economic development Health services Public library services Public information services Cable television situations) Morrisville open space Town-sponsored special events  Please rate the quality of each of the following services in Morrisville:  Excellent  Good  Fair  Poor  Total  56% N=82 33% N=48 11% N=16 1% N=1 100% N=147 56% N=71 39% N=49 5% N=7 0% N=0 100% N=127 56% N=55 37% N=36 8% N=7 0% N=0 100% N=99 33% N=44 43% N=58 23% N=31 1% N=2 100% N=134 42% N=50 40% N=48 18% N=21 1% N=1 100% N=120 23% N=39 32% N=56 26% N=44 19% N=33 100% N=173 16% N=29 34% N=62 35% N=64 15% N=28 100% N=é183 27% N=47 46% N=80 15% N=26 12% N=20 100% N=174 24% N=45 38% N=72 23% N=43 15% N=29 100% N=189 27% N=42 31% N=49 31% N=49 11% N=17 100% N=156 28% N=48 44% N=76 21% N=37 6% N=11 100% N=172 23% N=43 27% N=50 30% N=57 20% N=38 100% N=189 24% N=17 5% N-=3 15% N=10 56% N=39 100% N=70 50% N=85 29% N=49 20% N=34 0% N=1 100% N=169 43% N=76 33% N=60 22% N=39 2% N=4 100% N=179 41% N=60 33% N=48 21% N=31 4% N=6 100% N=145 37% N=66 33% N=59 27% N=49 3% N=6 100% N=179 35% N=65 43% N=79 18% N=33 4% N=6 100% N=183 41% N=73 37% N=67 20% N=35 2% N=3 100% N=178 41% N=77 39% N=73 19% N=36 0% N=0 100% N=186 39% N=72 39% N=74 19% N=36 3% N=6 100% N=187 37% N=66 43% N=78 17% N=30 4% N=7 100% N=181 33% N=45 31% N=41 30% N=40 6% N=8 100% N=133 26% N=38 33% N=48 32% N=46 9% N=13 100% N=146 16% N=24 31% N=45 34% N=50 18% N=27 100% N=147 17% N=21 47% N=58 26% N=31 10% N=12 100% N=122 27% N=33 45% N=54 24% N=29 3% N=4 100% N=121 27% N=36 44% N=59 25% N=33 3% N=4 100% N=133 28% N=37 48% N=64 22% N=30 1% N=2 100% N-=132 48% N=64 36% N=48 13% N=17 4% N=5 100% N=134 28% N=37 41% N=54 25% N=33 6% N=8 100% N=132 24% N=34 42% N=60 25% N=36 9% N=12 100% N=142 26% N=28 47% N=50 23% N=24 3% N=4 100% N=106 18% N=29 35% N=57 31% N=49 16% N=26 100% N=161 9% N=15 39% N=61 35% N=53 17% N=26 100% N=155 27% N=38 44% N=62 25% N=35 4% N=6 100% N=141 35% N=53 39% N=58 26% N=38 0% N=0 100% N=149  Emergency preparedness (services that prepare the community for natural disasters or other emergency Preservation of natural areas such as open space, farmlands and greenbelts  Overall customer service by Morrisville employees (police, receptionists, planners, etc.)  30  4    The National Citizen Survey"  Table 11: Question 11 The Town of Morrisville The Federal Government Wake County Wake County Public School System Table 12: Question 12  Overall, how would you rate the quality of the services provided by each of the following?  Excellent  Good  Fair  Poor  Total  26% N=48 59% N=110 14% N=26 1% N=2 100% N=186 7% N=10 33% N=52 40% N=63 20% N=31 100% N=156 8% N=13 51% N=81 35% N=56 6% N=10 100% N=160 22% N=25 41% N=46 30% N=34 7% N=8 100% N=114  Please rate the following categories of Morrisville government pertormance: The value of services for the taxes paid to Morrisville The overall direction that Morrisville is taking Thej job Morrisville government does at welcoming citizen involvement Overall confidence in Morrisville government Generally acting in the best interest of the community Being honest Treating all residents fairly Table 13: Question 13 each oft the following in the coming two years: Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Table 14: Question 14  Excellent  Good  Fair  Poor  Total  20% N=33 45% N=74 28% N=46 7% N=12 100% N=165 23% N=42 42% N=77 25% N=46 9% N=17 100% N=182 29% N=40 39% N=54 24% N=33 8% N=11 100% N=138 21% N=36 44% N=73 29% N=48 7% N=11 100% N=168 25% N=45 45% N=80 21% N=37 9% N=17 100% N=179 25% N=38 50% N=76 22% N=34 3% N=5 100% N=152 30% N=48 47% N=76 19% N=30 4% N=6 100% N=160  Please rate how important, if at all,) you think iti is for the Morrisville community to focus on  Very important  Somewhat important  Not at all important  Essential  Total  72% N=142 25% N=49 3% N=6 0% N=0 100% N=197 52% N=103 42% N=82 6% N=12 0% N=1 100% N=197 38% N=75 51% N=100 11% N=21 0% N=1 100% N=197 36% N=71 36% N=71 27% N-=54 1% N=2 100% N-=197 30% N=59 44% N=86 25% N=49 1% N=2 100% N=196 38% N=75 37% N=74 24% N=47 1% N=2 100% N=197 45% N=89 37% N=73 17% N=34 0% N=0 100% N=197 38% N=75 40% N=78 20% N=39 3% N=5 100% N=197  Overall "built environment" of Morrisville (including overall design, buildings, parks and  The town operating budget does not have the capacity to payi for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars tot fund each oft the following capital investment  Strongly support  Somewhat Somewhat Strongly  projects: Cultura/Historical improvements Enwionmenta/somate: improvements Parks/Recreational improvements Bicycle/Pedestrian (i.e. sidewalks) improvements Public facility improvements (i.e., Town Hall, public works) Public safety improvements Roadway/lransporation improvements (non-major thoroughtares) Town Center-Future phases Other  support  oppose  oppose  Total  15% N=25 40% N=67 30% N=50 15% N=25 100% N= 41% N=73 42% N=74 13% N=23 4% N=7 100% N= 38% N=70 47% N=87 12% N=22 4% N=7 100% N= 41% N=74 44% N=82 11% N=20 4% N=8 100% N= 18% N=31 45% N=75 27% N=46 9% N=16 100% N= 44% N=78 46% N=82 7% N=13 3% N=6 100% N=1 58% N=108 30% N=56 8% N=15 4% N=7 100% N=184 21% N=35 48% N=78 18% N=30 12% N=20 100% N=162 51% N=23 27% N=12 9% N=4 14% N=6 100% N=45 31  5    The National Citizen Survey"  Table 15: Question 15 Location Small town feel Town amenities Affordability Schools Parks and greenways My neighborhood Grew up here Friends/family Quality ofl life in general Other Total  Morrisville's new brand is all about' 'Live Connected. Live Well." What one thing do youl like most about living in Morrisville? (Please select only one.)  Percent Number 39% N=78 5% N=9 2% N=5 1% N=2 4% N=7 9% N=17 2% N=4 0% N= 4% N=8 31% N=61 3% N= 100% N=1  Table 16: Question D1 could? Recycle at home  How often, ifat all, do you do each of the following, considering all of the times you Purchase goods or services from al business located in Morrisville Eat at least 5p portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.) Vote in local elections Table 17: Question D2 Would you say that in general your health is: Excellent Very good Good Fair Poor Total Table 18: Question D3 Very positive Somewhat positive Neutral Somewhat negative Very negative Total  Never  Rarely Sometimes Usually  Always  Total  12% N=24 1% N=2 2% N=4 15% N=28 70% N=133 100% N=190 1% N=1 1% N=2 28% N=52 41% N=76 29% N=54 100% N=185 4% N=7 8% N=15 27% N=51 40% N=75 21% N=40 100% N=188 0% N=0 10% N=18 34% N=61 33% N=61 24% N=43 100% N=183 5% N=9 11% N=20 30% N=56 35% N=66 19% N=36 100% N=187 25% N=46 5% N=10 13% N=24 20% N=37 36% N=67 100% N=184  Percent 28% 40% 19% 9% 5% 100%  Number N=54 N=77 N=36 N=17 N=9 N=193 Percent Numb 21% N=39 28% N=53 45% N=85 5% N=9 0% N=0 100% N=187  Whati impact, ifany, do you think the economy will have on your family income int the next 61 months? Do you think thei impact will be:  32  6    The National Citizen Survey"  Table 19: Question D4 Whati is your employment: status? Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total  Percent 75% 6% 8% 2% 9% 100%  Number N=143 N=12 N=15 N=4 N=17 N=192 Number N=44 N=17 N=119 N=180 Number N=50 N=62 N=40 N=38 N=2 N=193  Table 20: Question D5 Doy you work inside the boundaries of Morrisville? Yes, outside the home Yes, from home No Total  Percent 24% 10% 66% 100% Percent 26% 32% 21% 19% 1% 100%  Table 21: Question D6 How many) years have youl lived in Morrisville? Less than 2 years 2to! 5 years 6to 10 years 11 to 20 years More than 20 years Total Table 22: Question D7 Which best describes the building you live in? One family house detached from any other houses  Percent 61% 38% 0% 0% 100%  Number N=118 N=74 N=0 N=0 N=192 Number N=95 N=98 N=192  Building with two or more homes (duplex, townhome, apartment or condominium)  Mobile home Other Total  Table 23: Question D8 Is this house, apartment or mobile home.. Rented Owned Total  Percent 49% 51% 100%  33  7    The National Citizen Survey"  Table 24: Question D9 (HOA) fees)? Less than $300 per month $300 to $599 per month $600 to $999 per month $1,000 to $1,499 per month $1,500 to $2,499 per month $2,500 or more per month Total Table 25: Question D10 Do any children 17 or under live in your household? No Yes Total  About how muchi is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners association  Percent Number 0% N=1 3% N=6 5% N=9 40% N=74 37% N=68 14% N=26 100% N=183 Number N=91 N=97 N=188 Number N=170 N=23 N=193  Percent 48% 52% 100%  Table 26: Question D11 No Yes Total  Are you or any other members of your household aged 65 or older?  Percent 88% 12% 100%  Table 27: Question D12 persons living iny your household.) Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total  How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all  Percent Number 4% N=6 8% N=14 31% N=53 23% N=40 33% N=56 100% N=169 Number N=178 N=12 N=190  Table 28: Question D13 Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic or Latino Yes, Iconsider myself to be Spanish, Hispanic or Latino Total  Percent 94% 6% 100%  34  8    The National Citizen Survey"  Table 29: Question D14 American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other  Whati is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.)  Percent 0% 34% 4% 62% 2%  Number N=1 N=64 N=7 N=116 N=4  Total may exceed 100% as respondents could select more than one option.  Table 30: Question D15 In which category is your age? 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Total  Percent 1% 36% 22% 22% 10% 4% 4% 100%  Number N=3 N=69 N=42 N=43 N=19 N=9 N=8 N=192 Number N=97 N=96 N=193 Percent 82% 8% 9% 100%  Table 31: Question D16 Whati is your sex? Female Male Total  Percent 50% 50% 100%  Table 32: Question D17 Cell Land line Both Total  Do you consider a cell phone or landline your primary telephone number?  Number N=155 N=16 N=17 N=188  9    The National Citizen Survey"  Responses including "don't know"  The followingi pages contain a complete set of responses to each question on the survey, including the "don't] know" responses. The percent of respondents  giving aj particular response is shown followed by thei number of respondents (denoted with "N=").  Table 33: Question 1 Morrisville as a place tol live Your neighborhood: as a place to live Morrisville as a place to raise children Morrisville as a place to work Morrisville as a place to visit Morrisville as a place to retire The overall quality of life in Morrisville Table 34: Question 2 Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Overall image or reputation of Morrisville Table 35: Question 3  Please rate each of the following aspects of quality of life in Morrisville:  Excellent  Good  Fair  Poor  Don't know  Total  41% N=82 56% N=111 3% N=5 1% N=1 0% N=0 100% N=200 42% N=83 43% N=85 12% N=24 1% N=2 2% N=5 100% N=200 43% N=86 36% N=73 3% N=7 1% N=-1 16% N=32 100% N=200 31% N=63 28% N=56 9% N=18 6% N=12 25% N=50 100% N=199 15% N=30 30% N=60 38% N=75 13% N=26 4% N=7 100% N=199 19% N=37 37% N=73 16% N=32 8% N=15 21% N=42 100% N=198 36% N=73 57% N=114 6% N=12 1% N-1 0% N=0 100% N=201  Please rate each of the following characteristics as they relate to Morrisville as a whole: Excellent  Good  Fair  Poor Don't know  Total  49% N=99 41% N=83 9% N=18 1% N=1 0% N=0 100% N=201 29% N=57 29% N=59 32% N=63 10% N=21 0% N=1 100% N=200 34% N=68 44% N=87 19% N=38 2% N=4 0% N=1 100% N=198 21% N=42 38% N=76 27% N=54 12% N=23 3% N=6 100% N=201 22% N=44 37% N=74 27% N=54 3% N=7 12% N=23 100% N=201 21% N=42 39% N=78 19% N=37 4% N=8 17% N=33 100% N=199 25% N=50 43% N=86 12% N=24 1% N=2 19% N=38 100% N=200 20% N=41 40% N=80 29% N=58 8% N=16 3% N=5 100% N=201 26% N=53 49% N=99 20% N=40 2% N=4 3% N=6 100% N=201  Overall "built environment" of Morrisville (including overall design, buildings, parks and  Please indicate how likely or unlikely you are to do each of the following: Recommend living in Morrisville to someone who asks Remain in Morrisville for the next five years Table 36: Question 4 Please rate how safe or unsafe youf feel: Iny your neighborhood during the day  Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know 61% N=122 32% N=65 6% N=11 1% N=2 0% N=1 100% N=201 46% N=92 33% N=67 8% N=15 7% N=15 5% N=11 100% N=200  Total  Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Don't know  Total  74% N=148 23% N=46 2%  N=5  1% N=2 0% N=0 0% N=0 100% N=201 N=7 0% N=0 0% N=0 4% N=7 100% N=200  In Morrisville's business area during the day 72% N=145 20% N=41 4%  36  10    The National Citizen Survey"  Table 37: Question 5 whole: Traffic flow on major streets Ease of public parking Ease of travel by car in Morrisville Ease of travel by public transportation in Morrisville Ease of travel by bicycle in Morrisville Ease of walking in Morrisville Availability of paths and walking trails Air quality Cleanliness of Morrisville Overall appearance of Morrisville Public places where people want to spend time Variety of housing options Availability of affordable quality housing Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care Table 38: Question 6 Please rate each of the following characteristics as they relate to Morrisville asa whole: Availability of affordable quality child care/preschool K-12 education Adult educational opportunities Opportunities to attend cultura/arts/music activities Opportunities to participate in religious or spiritual events and activities Employment opportunities Shopping opportunities Cost of living in Morrisville Overall quality of business and service establishments inl Morrisville Vibrant downtown/commercial area Overall quality of new development in Morrisville Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Neighborliness of residents in Morrisville  Please rate each of the following characteristics as they relate to Morrisville asa  Excellent  Good  Fair  Poor  Don't know  Total  3% N=5 23% N=45 40% N=81 34% N=68 1% N=1 100% N=200 24% N=48 43% N=86 18% N=35 5% N=11 10% N=20 100% N=200 19% N=39 30% N=59 33% N=66 18% N=36 0% N=0 100% N=200 7% N=14 3% N=5 10% N=21 32% N=63 48% N=96 100% N=199 9% N=18 13% N=25 31% N=62 12% N=24 35% N=71 100% N=201 18% N=37 28% N=56 28% N=56 14% N=29 11% N=21 100% N=199 21% N=43 39% N=78 25% N=51 6% N=13 9%0 N=17 100% N=201 42% N=84 48% N=97 6% N=11 1% N=1 4% N=8 100% N=201 39% N=78 52% N=105 9% N=17 0% N=0 0% N=0 100% N=201 32% N=64 57% N=115 10% N=20 1% N=1 0% N=0 100% N=201 21% N=42 42% N=84 25% N=50 5% N=11 7% N=15 100% N=201 23% N=47 35% N=71 17% N=35 14% N=28 10% N=21 100% N=201 18% N=36 22% N=45 33% N-=66 14% N=28 12% N=23 100% N=199 19% N=38 40% N=80 28% N=56 5% N=11 8% N=16 100% N=201 19% N=39 36% N=73 30% N=60 7% N=14 8% N=15 100% N=201 33% N=66 48% N=96 14% N=27 3% N=7 3% N=5 100% N=201 23% N=45 36% N=72 24% N=49 2% N=3 16% N=32 100% N=201 25% N=50 32% N=64 21% N=41 1% N=3 22% N=43 100% N=201 10% N=20 14% N=29 12% N=25 7% N=14 56% N=114 100% N=201  Fitness opportunities (including exercise classes and paths or trails, etc.)  Excellent  Good  Fair  Poor  Don't know  Total  11% N=21 22% N=44 8% N=17 5% N=9 54% N=109 100% N=200 24% N=47 15% N=30 10% N=21 3% N=7 48% N=95 100% N=199 4% N=8 12% N=24 16% N=32 10% N=19 58% N=116 100% N=199 23% N=46 22% N=44 20% N=39 13% N=25 22% N=45 100% N=199 22% N=44 22% N=44 15% N=30 6% N=13 34% N=68 100% N=199 20% N=39 26% N=52 15% N=30 6% N=12 32% N=62 100% N=195 24% N=48 57% N=114 11% N=22 5% N=10 3% N=6 100% N=200 17% N=34 41% N=81 29% N=57 13% N=25 0% N=1 100% N=198 19% N=38 52% N=104 25% N=50 1% N=3 2% N=4 100% N=199 5% N=9 21% N=41 30% N=59 35% N=69 9% N=18 100% N=196 14% N=27 40% N=80 29% N=58 9% N=18 8% N=16 100% N=200 18% N=36 37% N=73 28% N=55 3% N=7 14% N=28 100% N=198 16% N=31 25% N=49 19% N=38 3% N=7 38% N=75 100% N=199 17% N=35 26% N=51 27% N=53 2% N=3 28% N=56 100% N-=198 26% N=51 35% N=70 28% N=55 9% N=18 2% N=5 100% N=199  Openness and acceptance of the community toward people of diverse backgrounds 40% N=80 34% N=68 9% N=17 5% N=11 12% N=23 100% N=199  37  11    The National Citizen Survey"  Table 39: Question 7 Made efforts to conserve water Made efforts tor make your home more energy efficient Household member was a victim ofa crime inl Morrisville Reported a crime to the police in Morrisville Stocked supplies in preparation for an emergency Campaigned or advocated for ani issue, cause or candidate  Please indicate whether or not you have done each of the following in the last 12 months. Observed a code violation or other hazard in Morrisville (weeds, abandoned buildings, etc.)  No  Yes  Total  26% N=51 74% N=146 100% N=198 26% N=51 74% N=146 100% N=198 72% N=139 28% N=53 100% N=192 91% N=180 9% N=18 100% N=198 81% N=160 19% N=38 100% N=198 62% N=122 38% N=74 100% N=195 83% N=164 17% N=34 100% N=198 66% N-=131 34% N=68 100% N=199 83% N=165 17% N=34 100% N=199  Contacted the Town of Morrisville (in-person, phone, email or web) for help or information Contacted Morrisville elected officials (in-person, phone, email or web) to express your opinion Int the last 12 months, about how many times, ifa at all, have you or other household  Table 40: Question 8  21 times a week or 2-4t times a Once a month or  members done each of the following in Morrisville? Used Morrisville recreation centers or their services Visited a neighborhood park or Town park Used Morrisville public libraries or their services Participated in religious or spiritual activities in Morrisville Attended a Town-sponsored event Used bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Volunteered your time to some group/activity in Morrisville Participated ina a club Talked to or visited with your immediate neighbors Done af favor for a neighbor Table 41: Question 9  more  month  less  Not at all  Total  12% N=23 15% N=31 24% N=47 49% N=98 100% N=199 19% N=37 40% N=80 27% N=54 14% N=28 100% N=200 8% N=16 29% N=57 20% N=39 43% N=86 100% N=198 8% N=15 15% N=29 17% N=34 61% N=121 100% N=199 1% N=2 8% N=17 47% N=95 43% N=86 100% N=200 1% N=1 0% N=0 5% N=10 95% N=188 100% N=199 5% N-=9 6% N=13 13% N=25 76% N=148 100% N=195 5% N=10 16% N=32 29% N=58 50% N=98 100% N=198 2% N=3 6% N=13 22% N=45 70% N=139 100% N=199 7% N=14 5% N=9 6% N=12 82% N=163 100% N=198 29% N=57 39% N=77 20% N=41 12% N=25 100% N=199 11% N=22 24% N=49 36% N=71 29% N=57 100% N=199  Thinking about local public meetings (of local elected officials like Town Council or County commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, ifat all, have you or other household members attended a local public  2 times a 2-4 times a Once a month week or more month  meeting?  or less  Not at all  Total  Attended a Town of Morrisville Council Meeting Attended a Town of Morrisville Advisory Committee Meeting Attended an HOA or Neighborhood Watch Meeting  0% N=0 1% N=2 9% N=17 90% N=174 100% N=192 0% N=0 0% N=1 7% N=13 93% N=179 100% N=192 0% N=0 4% N=7 18% N=34 79% N=152 100% N=193  38  12    The National Citizen Survey"  Table 42: Question 10 Police services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services Garbage collection Recycling Yard waste pick-up Storm drainage Drinking water Sewer services Power (electric and/or gas) utility Utility billing Town parks Recreation programs or classes Recreation centers or facilities Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) Animal control Economic development Health services Public library services Public information services Cable television other emergency situations) Morrisville open space Town-sponsored special events  Please rate the quality of each of the following services in Morrisville:  Excellent  Good  Fair  Poor  Don't know  Total  41% N=82 24% N=48 8% N=16 1% N=1 26% N=52 100% N=199 36% N=71 25% N=49 3% N=7 0% N=0 36% N=71 100% N=198 28% N=55 18% N=36 4% N=7 0% N=0 50% N=99 100% N=198 22% N=44 30% N-=58 16% N=31 1% N=2 31% N=61 100% N=196 26% N=50 25% N=48 11% N=21 1% N=1 38% N=74 100% N=193 20% N=39 28% N=56 22% N=44 17% N=33 13% N=25 100% N=198 14% N=29 32% N=62 33% N=64 14% N=28 7% N=14 100% N-=197 24% N=47 40% N=é80 13% N=é26 10% N=20 12% N=23 100% N=197 23% N=45 36% N=72 22% N=43 14% N=29 5% N=10 100% N=198 21% N=42 24% N=49 24% N=49 9% N=17 21% N=43 100% N=198 24% N=48 38% N=76 18% N=37 6% N=11 13% N=27 100% N=198 22% N=43 25% N=50 29% N=57 19% N=38 5% N=9 100% N=198 9% N=17 2% N=3 5% N=10 20% N=39 65% N=128 100% N=197 43% N=85 25% N=49 17% N=34 0% N=1 15% N=30 100% N=198 39% N=76 30% N=60 20% N=39 2% N=4 10% N=19 100% N=198 30% N=60 24% N=48 16% N=31 3% N=6 27% N=54 100% N=199 33% N=66 30% N=59 25% N=49 3% N=6 9% N=18 100% N=198 33% N=65 40% N=79 17% N=33 3% N=6 7% N=13 100% N=197 37% N=73 34% N=67 18% N=35 1% N=3 10% N=21 100% N=198 39% N=77 37% N=73 18% N=36 0% N=0 6% N=11 100% N=197 36% N=72 37% N=74 18% N=36 3% N=6 6% N=12 100% N=199 33% N=66 39% N=78 15% N=30 3% N=7 9% N=18 100% N=199 23% N=45 21% N=41 20% N=40 4% N=8 33% N=65 100% N=198 19% N=38 25% N=48 23% N=46 7% N=13 26% N=52 100% N=197 12% N=24 23% N=45 26% N=50 14% N=27 25% N=50 100% N=196 11% N=21 29% N=58 16% N=31 6% N=12 38% N=75 100% N=197 17% N=33 27% N=54 15% N=29 2% N=4 39% N=78 100% N=199 18% N=36 30% N=59 17% N=33 2% N=4 33% N=65 100% N=198 19% N=37 32% N=64 15% N=30 1% N=2 33% N=66 100% N-=198 32% N=64 24% N=48 9% N=17 3% N=5 32% N=64 100% N=198 19% N=37 27% N=54 17% N=-33 4% N=8 33% N=64 100% N=197 17% N=34 30% N=60 18% N=36 6% N=12 29% N=57 100% N=199 14% N=28 25% N=50 12% N=24 2% N=4 46% N=91 100% N=198 15% N=29 29% N=57 25% N=49 13% N=26 18% N=35 100% N=196 7% N=15 31% N=61 27% N-=53 13% N=26 21% N=40 100% N=194 20% N=38 33% N=62 18% N=35 3% N=6 26% N=50 100% N=191  Emergency preparedness (services that prepare the community for natural disasters or Preservation of natural areas such as open space, farmlands and greenbelts  Overall customer service by Morrisville employees (police, receptionists, planners, etc.) 27% N=53 29% N=58 19% N=-38 0% N=0 25% N=49 100% N=198  39  13    The National Citizen Survey"  Table 43: Question 11 following? The Town of Morrisville The Federal Government Wake County Wake County Public School System Table 44: Question 12  Overall, how would you rate the quality of the services provided by each of the  Excellent  Good  Fair  Poor Don't know  Total  24% N=48 55% N=110 13% N=26 1% N=2 6% N=12 100% N-=198 5% N=10 26% N=52 32% N=63 16% N=31 22% N=43 100% N=198 7% N=13 41% N=81 28% N=56 5% N=10 19% N=38 100% N=198 12% N=25 23% N=46 17% N=34 4% N=8 43% N=85 100% N=198  Please rate the following categories of Morrisville government performance: The value of services for the taxes paidt to Morrisville The overall direction that Morrisville is taking Thej job Morrisville government does at welcoming citizen involvement Overall confidence in Morrisville government Generally acting in the best interest of the community Being honest Treating all residents fairly Table 45: Question 13 each of the following in the coming two years: Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community  Excellent  Good  Fair  Poor  Don't know  Total  16% N=33 37% N=74 23% N=46 6% N=12 17% N=34 100% N=198 21% N=42 39% N=77 23% N=46 9% N=17 8% N=16 100% N=198 20% N=40 27% N=54 17% N=33 6% N=11 30% N=59 100% N=197 18% N=36 37% N=73 24% N=48 6% N=11 15% N=30 100% N=198 23% N=45 40% N=80 19% N=37 8% N=17 10% N=19 100% N=198 19% N=38 38% N=76 17% N=34 3% N=5 23% N=46 100% N=198 25% N=48 38% N=76 15% N=30 3% N=6 19% N=37 100% N=197  Please rate how important, ifata all,) yout think itis is for the Morrisville community to focus on  Very important  Somewhat important  Not at all important  Essential  Total  72% N=142 25% N=49 3% N=6 0% N=0 100% N=197 52% N=103 42% N=82 6% N=12 0% N=1 100% N=197 38% N=75 51% N=100 11% N=21 0% N=1 100% N=197 36% N=71 36% N=71 27% N=54 1% N=2 100% N=197 30% N=59 44% N=86 25% N=49 1% N=2 100% N=196 38% N=75 37% N=74 24% N=47 1% N=2 100% N=197 45% N=89 37% N=73 17% N=34 0% N=0 100% N=197 38% N=75 40% N=78 20% N=39 3% N=5 100% N=197  Overall "built environment" of Morrisville (including overall design, buildings, parks and  14    The National Citizen Survey"  Table 46: Question 14  The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars to Strongly fund each of the following capital investment projects: Cultural/Historical improvements Emwtonmenta/Somwate: improvements Parks/Recreational improvements Birycle/Pedestrian (.e. sidewalks) improvements Public facility improvements (.e., Town Hall, public works) Public safety improvements Rodway/lransporaton improvements (non-major thoroughtares) Town Center-Future phases Other Table 47: Question 15 Location Small town feel Town amenities Affordability Schools Parks and greenways My neighborhood Grew up here Friends/family Quality ofl life in general Other Total Table 48: Question D1 could? Recycle at home  Somewhat Somewhat Strongly  support  support  oppose  oppose Don't know  Total  13% N=25 35% N=67 26% N=50 13% N=25 13% N=24 100% N=191 38% N=73 38% N=74 12% N=23 4% N=7 8% N=15 100% N=192 35% N=70 44% N=87 11% N=22 4% N=7 6% N=11 100% N=197 38% N=74 42% N=82 10% N=20 4% N=8 7% N=13 100% N=197 16% N=31 39% N=75 24% N=46 8% N=16 13% N=24 100% N=192 41% N=78 43% N=82 7% N=13 3% N=6 6% N=12 100% N=192 55% N=108 29% N=56 7% N=15 3% N=7 6% N=11 100% N=196 18% N=35 40% N=78 16% N=30 11% N=20 15% N=29 100% N=192 22% N=23 12% N=12 4% N=4 6% N=6 56% N=58 100% N=103  Morrisville's new brand is all about' 'Live Connected. Live Well." What one thing do you like most about living in Morrisville? (Please select only one.)  Percent Number 39% N=78 5% N=9 2% N=5 1% N=2 4% N=7 9% N=1 2% N= 0% N=0 4% N=8 31% N=61 3% N= 100% N=1  How often, ifat all, do you do each of the following, considering all of the times you Purchase goods or services from a business located in Morrisville Eat at least 5p portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.) Vote in local elections  Never  Rarely Sometimes Usually  Always  Total  12% N=24 1% N=2 2% N=4 15% N=28 70% N=133 100% N=1 1% N=1 1% N=2 28% N=52 41% N=76 29% N=54 100% N=185 4% N=7 8% N=15 27% N=51 40% N=75 21% N=40 100% N=188 0% N=0 10% N=18 34% N=61 33% N=61 24% N=43 100% N=183 5% N=9 11% N=20 30% N=56 35% N=66 19% N=36 100% N=187 25% N=46 5% N=10 13% N=24 20% N=37 36% N=67 100% N=184  41  15    The National Citizen Survey"  Table 49: Question D2 Would you say that in general your health is: Excellent Very good Good Fair Poor Total  Percent 28% 40% 19% 9% 5% 100%  Number N=54 N=77 N=36 N=17 N=9 N=193 Percent Numbe 21% N=39 28% N=53 45% N=85 5% N=-9 0% N=0 100% N=187 Number N=143 N=12 N=15 N=4 N=17 N=192 Number N=44 N=17 N=119 N=180 Number N=50 N=62 N=40 N=38 N=2 N=193  Table 50: Question D3 Very positive Somewhat positive Neutral Somewhat negative Very negative Total  Whati impact, ifany, do yout think the economy will have on your family income int the next 6 months? Doy you think thei impact will be:  Table 51: Question D4 Whati is your employment: status? Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total  Percent 75% 6% 8% 2% 9% 100%  Table 52: Question D5 Do you work inside the boundaries of Morrisville? Yes, outside the home Yes, from home No Total  Percent 24% 10% 66% 100% Percent 26% 32% 21% 19% 1% 100%  Table 53: Question D6 How many) years have youl livedi in Morrisville? Less than 2 years 2to! 5 years 6to 10 years 11 to 20 years More than 20 years Total  42  16    The National Citizen Survey"  Table 54: Question D7 Which best describes the building youl live in? One family house detached from any other houses  Percent 61% 38% 0% 0% 100%  Number N=118 N=74 N=0 N=0 N=192 Number N=95 N=98 N=192  Building with two or more homes (duplex, townhome, apartment or condominum)  Mobile home Other Total  Table 55: Question D8 Is this house, apartment or mobile home... Rented Owned Total  Percent 49% 51% 100%  Table 56: Question D9 (HOA) fees)? Less than $300 per month $300 to $599 per month $600 to $999 per month $1,000 to $1,499 per month $1,500 to $2,499 per month $2,500 or more per month Total Table 57: Question D10 Do any children 17 or under live in your household? No Yes Total  About how muchi is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association  Percent Number 0% N=1 3% N=6 5% N=9 40% N=74 37% N=68 14% N=26 100% N=183 Number N=91 N=97 N=188 Number N=170 N=23 N=193  Percent 48% 52% 100%  Table 58: Question D11 No Yes Total  Are you or any other members of your household aged 65 or older?  Percent 88% 12% 100%  43  17    The National Citizen Survey"  Table 59: Question D12 persons living iny your household.) Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total  How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all  Percent Number 4% N=6 8% N=14 31% N=53 23% N=40 33% N=56 100% N=169 Number N=178 N=12 N=190 Number N=1 N=64 N=7 N=116 N=4  Table 60: Question D13 Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic or Latino Yes, Iconsider myself to be Spanish, Hispanic or Latino Total  Percent 94% 6% 100%  Table 61: Question D14 American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other  Whati is your race? (Mark one or more races toi indicate what race(s) you consider yourself to be.)  Percent 0% 34% 4% 62% 2%  Total may exceed 100% as respondents could select more than one option.  Table 62: Question D15 In which category is your age? 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Total  Percent 1% 36% 22% 22% 10% 4% 4% 100%  Number N=3 N=69 N=42 N=43 N=19 N=9 N=8 N=192 Number N=97 N=96 N=193  Table 63: Question D16 Whati is your sex? Female Male Total  Percent 50% 50% 100%  44  18    The National Citizen Survey"  Table 64: Question D17 Cell Land line Both Total  Doy you consider a cell phone or landline your primary telephone number?  Percent 82% 8% 9% 100%  Number N=155 N=16 N=17 N=188  19    The National Citizen Survey"  Appendix B: Benchmark Comparisons  Comparison Data  NRC's database of comparative resident opinion is comprised ofi resident perspectives gathered in surveys from over 500 communities whose residents evaluated thes same kinds oft topics on The National Citizen SurveyrM. The comparison evaluations arei fromi the most recent survey completedi in each community; most communities conduct surveys every year ori in alternating. years. NRC: adds thel latest results quickly upon survey completion, keeping thel benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. The Town of] Morrisville chose tol have comparisons made to the entire database.  Benchmark Database Characteristics Region New England Middle Atlantic South Atlantic East South Central Population Less than 10,000 10,000 to 24,999 25,000 to 49,999 100,000 or more  Interpreting the Results  Percent 3% 5% 15% 13% 22% 3% 7% 16% 16% Percent 10% 22% 23% 22% 23%  Ratings are compared when there are: atl least five communities in whicha a similar question was asked. Where comparisons are available, four columns are provided ini thet table. Thei first column is Morrisville's percent positive." East North Central Thej percent positive is the combination oft thet top two most] positive response West North Central options (i.e., "excellent" and "good," "very safe" and "somewhat safe,"etc.), or, int the case of resident behanviors/particpation, the percent positive represents thej proportion of respondents indicating "yes" or participating in West South Central an activity at least once a month. Thes second column is the rank assigned to Mountain Morrisville's rating among communities where a similar question was asked. Pacific Thet third column isi the number of communities that asked a similar question. Thei final column shows the comparison of Morrisville's rating to Int that final column, Morrisville's results are noted as being "higher" than the 50,000 to 99,999 benchmark, "lower"t than thel benchmark or "similar" tot thel benchmark, meaning that the average rating given by Morrisville residents! is statistically  thel benchmark.  similar to or different (greater or lesser) than thel benchmark. More extreme differences are: noted as "much  higher" or "muchl lower."  46  20    The National Citizen Survey"  National Benchmark Comparisons Table 65: Community Characteristics General The overall quality ofl lifei in Morrisville Overall image or reputation of Morrisville Morrisville as a place to live Your neighborhood: as ap placet tol live Morrisville: as ap place to raise children Morrisville as ap place tor retire Overall appearance of Morrisville  Number of communities in comparison 454 345 390 310 381 356 357  Percent positive Rank 93% 78% 97% 86% 95% 70% 89%  Comparison to benchmark Similar Similar Similar Similar Higher Similar Higher  105 145 128 111 67 161 69  Table 66: Community Characteristics by Facet  Number of communities in comparison 331 353 310 239 310 298 301 202 301 200 342 274 281 240 228 285 300 276 220 234 211 268 231 291 309 248 357 229 200 230 256 233 296  Percent positive Rank 91% 72 97% 126 96% 59 58% 184 66% 141 52% 209 33% 206 49% 232 74% 22 25% 309 91% 52 94% 26 60% 118 58% 118 46% 82 65% 70 67% 105 84% 37 28% 177 73% 59 58% 33 84% 47 68% 9 47% 188 79% 40 66% 125 72% 35 69% 56 83% 14 60% 182  Comparison to benchmark Higher Similar Similar Similar Similar Similar Similar Lower Similar Higher Lower Similar Higher Higher Similar Similar Similar Similar Similar Higher Lower Similar Higher Higher Much! higher Lower Higher Similar Similar Higher Similar Higher Similar  Overall feeling of safety in Morrisville In your neighborhood during the day InN Morrisville's downtown/commerclal. area during the day Overall ease of getting tot the places you usually have to visit Availability of paths and walking trails Ease of walking in Morrisville Ease of travel by bicycle in Morrisville Ease of travel by car in Morrisville Ease of public parking Traffic flow on major streets Cleanliness of Morrisville Air quality Overall "builte environment" of Morrisville (including overall design, buildings, parks and transportation systems) Overall quality ofr new development in Morrisville Availability of affordable quality housing Variety of housing options Public places where people wantt to spend time Overall economic health of Morrisville Vibrant downtowr/commerdal. area Overall quality of business and service establishments in Morrisville Cost ofl living inl Morrisville Shopping opportunities Employment opportunities Morrisville as a place to visit Morrisville as a place to work Health andy wellness opportunities in! Morrisville Availability of preventive health services Availability of affordable quality health care Availability of affordable quality food Recreational opportunities  Safety  Ease oft travel by public transportation in Morrisville 19% 178 Quality of overall naturale environment in Morrisville 79% 115  Mobility Natural Environment  Built Environment  Economy  Availability of affordable quality mental health care 56% 47  Recreation and Wellness  47  21    The National Citizen Survey"  Number of communities in comparison 219 230 198 295 206 266 246 257 223 289 269 261  Percent positive Rank 64% 143 67% 148 38% 178 74% 97 64% 95 62% 92 84% 2 61% 93 64% 151  Comparison to benchmark Similar Similar Similar Similar Lower Similar Higher Similar Similar Higher Similar Similar Comparison to benchmark Similar Similar Similar Similar Higher Higher Higher Higher Higher Similar Comparison to benchmark Higher Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Higher Similar Lower Similar  Fitness opportunities (including exercise classes and paths ort trails, etc.) Overall opportunities for education and enrichment 72% 104 Opportunities top participate inr religious or spiritual events and activities Opportunities to attend cultural/arts/music. activities 58% 132 Adulte educational opportunities K-12 education Availability of affordable quality child care/preschool 72% 38 Opportunities top participate in sociale events and activities Neighborliness of Morrisville Openness and acceptance oft the community toward people of diverse backgrounds Opportunities top participate in community matters Opportunities to volunteer  Education and Enrichment  Community Engagement  Table 67: Governance General Services provided by the Town of Morrisville Overall customer service by Morrisville employees (police, receptionists, planners, etc.) Value of services for the taxes paidt tol Morrisville Overall direction that Morrisville is taking Job! Morrisville government does at welcoming citizen involvement Overall confidence in Morrisville government Generally acting in the besti interest oft the community Being honest Treating all residents fairly Services provided by the Federal Government Table 68: Governance by Facet  Percent positive Rank 85% 74% 65% 65% 68% 65% 70% 74% 78% 40%  Number of communities in comparison 431 375 400 315 315 232 232 225 230 245 Number of communities in comparison 458 382 351 356 282 339 273 371 394 320 325 294 320 258 223 359  90 105 50 74 12 29 22 11 4 106 Percent positive Rank 88% 27 95% 82 92% 69 76% 97 81% 64 72% 45 74% 36 55% 275 50% 161 73% 90 62% 134 58% 141 72% 19 49% 103 29% 197 79% 71 22  Police/Sheriff services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Animal control Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) Traffic enforcement Street repair Street cleaning Street lighting Snowr removal Sidewalk maintenance Traffic signal timing Bus ort transit services Garbage collection  Safety  Mobility  48    The National Citizen Survey"  Number of communities in comparison 360 274 321 253 209 351 323 173 202 302 386 199 282 326 322 273 210 250 341 280  Percent positive Rank 76% 117 74% 87 78% 72 53% 170 49% 174 70% 27 79% 40 81% 14 78% 11 47% 130 64% 66 66% 14 72% 16 80% 155 64% 137 59% 175 76% 43 71% 77 84% 121 68% 95  Comparison to benchmark Similar Similar Similar Similar Similar Higher Similar Similar Higher Similar Higher Higher Higher Similar Similar Similar Similar Similar Similar Similar Comparison to benchmark Similar Similar Similar Lower Comparison to benchmark Similar Similar Similar Much lower Lower Similar Similar Similar Similar Higher Higher  Natural Environment  Recycling Yard waste pick-up Drinking water Preservation of natural areas such as open space, farmlands and greenbelts Morrisville open space Storm drainage Sewer services Power (electric and/or gas) utility Utility billing Land use, planning and: zoning Code enforcement (weeds, abandoned buildings, etc.) Cablet television Economic development Town parks Recreation programs or classes Recreation centers orf facilities Health services Town-sponsored special events Public library services Publici information services  Built Environment Economy Recreation and Wellness Education and Enrichment Community Engagement  Table 69: Participation General Sense of community Recommend livingi in Morrisville tos someone who asks Remain inl Morrisville for the next five years Contacted Morrisville (in-person, phone, email or web) for help or information Table 70: Participation by Facet  Percent positive Rank 62% 93% 84% 34%  Number of communities in comparison 310 282 273 314 Number of communities in comparison 202 225 270 183 213 221 209 209 254 215 251  167 76 151 285 Percent positive Rank 38% 76 81% 103 91% 99 5% 167 24% 212 50% 148 74% 186 74% 140 86% 159 72% 16 80% 29  Stocked supplies inj preparation for an emergency Did NOT reporta a crime to the police Household member was NOT a victim ofa crime Used! bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Made efforts to conserve water Made efforts tor makey your home more energy efficient Recycle at home Did NOT observe a code violation or other hazardi in Morrisville NOT experiencing! housing costs stress  Safety  Mobility Natural Environment Built Environment  49  23    The National Citizen Survey"  Number of communities in comparison 219 252 220 231 265 211 215 215 240 195 221 202 218 260 234 216 211 220 253  Percent positive Rank 99% 31 49% 3 34% 122 51% 180 86% 116 88% 32 90% 31 68% 100 39% 137 57% 99 17% 166 17% 107 30% 201 18% 209 88% 173 71% 202 84% 151 70% 232  Comparison to benchmark Similar Higher Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Lower  Purchase goods or services from a business located in Morrisville Economy will have positive impact oni income Worki inside boundaries of Morrisville Used Morrisville recreation centers or their services Visited a neighborhood park or Town park Eat at least 5 portions of fruits and vegetables ac day Participate in moderate or vigorous physical activity In very good to excellent health Used Morrisville publicl libraries ort their services 57% 184 Participated in religious ors spiritual activities in Morrisville Attended Town-sponsored event Campaigned or advocated for ani issue, cause or candidate Contacted Morrisville elected officials (in- person, phone, email or web) to express your opinion Volunteered your time to some group/activity in Morrisville Participated in a club Talked to or visited with youri immediate neighbors Done at favor for a neighbor Read or watchl local news (viat television, paper, computer, etc.) Vote inl local elections  Economy  Recreation and Wellness Education and Enrichment  Community Engagement  Communities included in national comparisons population according tot the: 2010 Census. Adams County, CO.. Airway Heights city, WA. Albany city, OR. Albemarle County, VA... Albert Lea city, MN.. Alexandria city, VA. Algonquin village, IL.. Aliso Viejo city, CA. Altoona city, IA.. American Canyon city, CA.. Ames city, IA. Andover CDP, MA.. Ankeny city, IA. Ann Arbor city, MI.. Annapolis city, MD. Apache. Junction city, AZ.. Arapahoe County, CO. Arkansas City city, AR. Arlington city, TX. Arvada city, CO... Asheville city, NC. Ashland city, OR. Ashland town, MA. Ashland town,' VA..  The communities included in Morrisville's comparisons are listed on thei following pages along with their  .441,603 6,114 50,158 98,970 18,016 139,966 30,046 47,823 14,541 19,454 58,965 8,762 45,582 113,934 38,394 35,840 .572,003 366 365,438 106,433 83,393 20,078 16,593 7,225  Aspen city, CO. Athens-Clarke County, GA. Auburn city, AL. Augusta CCD, GA. Aurora city, CO. Austin city, TX. Avont town, CO. Avont town, IN. Avondale city, AZ. Azusa city, CA.. Bainbridge! Island city, WA.. Baltimore city, MD.... Bartonville town, TX.. Battle Creek city, MI.. Bay City city, MI.. Bay Village city, OH.. Baytown city, TX. Bedford city, TX.. Bedford town, MA. Bellevue city, WA. Bellingham city, WA. Benbrook city, TX... Bend city, OR.. Bettendorf city, IA..  6,658 115,452 53,380 .134,777 325,078 790,390 6,447 12,446 76,238 46,361 23,025 .620,961 1,469 52,347 34,932 15,651 71,802 46,979 13,320 122,363 80,885 21,234 76,639 33,217  50  24    The National Citizen Survey"" 104,170 57,186 3,869 80,405 82,893 52,575 205,671 7,314 118,811 97,385 58,067 37,280 8,055 37,060 33,352 .7,444 26,702 98,850 37,920 58,732 30,104 11,169 55,889 21,285 41,496 33,313 36,690 28,806 178,011 105,162 1,690 16,400 3,057 154,305 37,941 18,682 105,328 10,103 19,731 135,234 1,366 10,360 48,231 45,028 126,326 6,028 100,377 236,123 2,734 22,952 57,233 5,148 146,551 731,424 159,978 43,475 167,674 .4,464 316,236 83,301 375,992 8,427 15,939 107,685 46,121 8,490 15,447 95,631 30,413 93,857  Billings city, MT.. Blaine city, MN.. Bloomfield Hills city, MI. Bloomington city, IN. Bloomington city, MN. Blue Springs city, MO. Boise City city, ID. Bonner Springs city, KS. Boone County, KY. Boulder city, CO... Bowling Green city, KY. Bozeman city, MT. Brentwood city, MO.. Brentwood city, TN. Brighton city, CO.. Brighton city, MI. Bristol city, TN.. Broken Arrow city, OK. Brookfield city, WI Brookline CDP, MA. Brooklyn Center city, MN. Brooklyn city, OH.. Broomfield city, CO. Brownsburg town, IN. Buffalo Grove village, IL. Burien city, WA. Burleson city, TX... Burlingame city, CA... Cabarrus County, NC.. Cambridge city, MA. Cannon Beach city, OR. Carion City city, CO. Canton city, SD.. Cape Coral city, FL. Cape Girardeau city, MO.. Carlisle borough, PA.. Carlsbad city, CA.. Carroll city, IA... Cartersville city, GA.. Caryt town, NC. Castine town, ME. Castle Pines North city, CO. Castle Rock town, CO.. Cedar Hill city, TX. Cedar Rapids city, IA... Celina city, TX..... Centennial city, CO.. Chandler city, AZ. Chandler city, TX. Chanhassen city, MN.. Chapel Hill town, NC. Chardon city, OH. Charles County, MD. Charlotte city, NC... Charlotte County, FL. Charlottesville city, VA.. Chattanooga city, TN... Chautauqua town, NY. Chesterfield County, VA.. Citrus Heights city, CA.. Clackamas County, OR. Clarendon Hills village, IL. Clayton city, MO. Clearwater city, FL. Cleveland Heights city, OH. Clinton city, SC. Clive city, IA. Clovis city, CA.. College Park city, MD. College! Station city, TX.  Columbia city, MO.. Columbia city, SC.. Columbia Falls city, MT.. Commerce City city, CO... Concord city, CA. Concord town, MA... Conshohocken borough, PA. Coon Rapids city, MN. Copperas Cove city, TX.. Coral Springs city, FL.. Coronado city, CA. Corvallis city, OR.. Cottonwood Heights city, UT. Creve Coeur city, MO. Cross Roadst town, TX. Dacono city, CO. Dade City city, FL. Dakota County, MN. Dallas city, OR. Dallas city, TX... Danville city, KY. Dardenne Prairie city, MO.. Darien city, IL.. Davenport city, FL.. Davenport city, IA.. Davidson town, NC.. Dayton city, OH. Daytont town, WY.. Decatur city, GA... Del Mar city, CA. DeLand city, FL. Delaware city, OH. Delray Beach city, FL.. Denison city, TX.. Denton city, TX.. Denver city, CO... Derby city, KS.. Des Moines city, IA. Des Peres city, MO.. Destin city, FL. Dothan city, AL. Douglas County, CO. Dover city, NH. Dublin city, CA. Dublin city, OH. Duluth city, MN.. Durham city, NC. Durham County, NC. Eagan city, MN. Eagle Mountain city, UT.. Eagle town, CO.. East Grand Forks city, MN East Lansing city, MI. Eau Claire city, WI. Eden Prairie city, MN.. Edgerton city, KS. Edgewater city, CO. Edina city, MN. Edmond city, OK.. Edmonds city, WA.. EI Cerrito city, CA.. EI Dorado County, CA.. EI Paso del Robles (Paso Robles) city, CA. Elk Grove city, CA. Elko! New Market city, MN.. Elmhurst city, IL.. Encinitas city, CA. Englewood city, CO. Erie town, CO. Escambia County, FL.  108,500 129,272 4,688 45,913 122,067 17,668 7,833 61,476 32,032 121,096 18,912 54,462 33,433 17,833 1,563 4,152 6,437 398,552 14,583 1,197,816 16,218 11,494 22,086 2,888 99,685 10,944 141,527 757 19,335 4,161 27,031 34,753 60,522 22,682 .113,383 .600,158 22,158 203,433 8,373 12,305 65,496 285,465 29,987 46,036 41,751 86,265 .228,330 267,587 64,206 21,415 6,508 8,601 48,579 65,883 60,797 1,671 5,170 47,941 81,405 39,709 23,549 181,058 29,793 .153,015 4,110 44,121 59,518 30,255 18,135 .297,619  51  25    The National Citizen Survey"" 5,858 48,920 7,248 3,301 79,740 200,564 11,487 76,794 65,870 64,669 21,083 143,986 165,521 86,209 62,487 214,089 35,805 12,646 33,248 59,933 47,743 19,123 47,400 38,844 208,453 29,087 27,450 50,073 44,692 7,532 18,867 20,371 65,275 11,459 8,276 34,533 12,860 92,889 84,554 61,171 13,925 25,515 15,324 7,960 2,508 42,409 62,477 .7,764 99,863 4,089 48,914 10,019 22,172 144,186 257,729 23,292 104,371 29,763 96,713 33,051 24,220 953,207 13,451 17,591 14,925 8,726 269,291 17,399 22,262 2,356 26  Estes Park town, CO... Euclid city, OH. Fairview town, TX.. Farmersville city, TX.. Farmington Hills city, MI.. Fayetteville city, NC... Fernandina Beach city, FL. Fishers town, IN. Flagstaff city, AZ. Flower Mound town," TX.. Forest Grove city, OR. Fort Collins city, CO.... Fort Lauderdale city, FL. Fort Smith city, AR.. Franklin city, TN.. Fremont city, CA. Friendswood city, TX.. Fruita city, CO.. Gahanna city, OH.. Gaithersburg city, MD... Galveston city, TX. Gardner city, KS.. Georgetown city, TX.. Germantown city, TN. Gilbert town, AZ.. Gillette city, WY. Glen Ellyn village, IL.. Glendora city, CA. Glenview village, IL. Globe city, AZ. Golden city, CO. Golden Valley city, MN.. Goodyear city, AZ. Grafton village, WI.. Grand Blanc city, MI.. Grants Pass city, OR... Grass Valley city, CA. Greeley city, CO.. Greenville city, NC.. Greenwich town, CT. Greenwood Village city, CO... Greer city, SC. Gunnison County, CO. Hailey city, ID.. Haines Borough, AK. Haltom City city, TX. Hamilton city, OH.. Hamilton town, MA. Hanover County, VA.. Harrisburg city, SD.. Harrisonburg city, VA. Harrisonville city, MO. Hastings city, MN. Hayward city, CA. Henderson city, NV. Herndon town,' VA... High Point city, NC. Highland Park city, IL. Highlands Ranch CDP, CO. Holland city, ML. Homer Glen village, IL.. Honolulu County, HI.. Hooksett town, NH.. Hopkins city, MN. Hopkinton town, MA... Hoquiam city, WA. Horry County, SC. Howard village, WI.. Hudson city, OH... Hudson town, CO..  Huntley village, IL. Hurst city, TX... Hutchinson city, MN. Hutto city, TX. Independence city, MO... Indianola city, IA. Indio city, CA.. Iowa City city, IA. Irving city, TX.. Issaquah city, WA. Jackson County, MI.. James City County, VA. Jefferson County, NY.. Jefferson Parish, LA. Johnson City city, TN... Johnston city, IA. Jupiter town, FL. Kalamazoo city, MI. Kansas City city, KS. Kansas City city, MO.. Keizer city, OR. Kenmore city, WA. Kennedale city, TX. Kennett Square borough, PA.. Kent city, WA.. Kerrville city, TX.. Kettering city, OH. Key West city, FL. King City city, CA. King County, WA.. Kirkland city, WA.. Kirkwood city, MO. Knoxville city, IA. Lal Plata town, MD.. Lal Porte city, TX. La Vista city, NE... Lafayette city, CO. Laguna Beach city, CA.. Laguna Niguel city, CA. Lake Forest city, IL. Lake int the Hills village, IL. Lake Stevens city, WA.. Lake Worth city, FL. Lake Zurich village, IL. Lakeville city, MN. Lakewood city, CO. Lakewood city, WA.. Lane County, OR.. Lansing city, MI. Laramie city, WY. Larimer County, CO.. Las Cruces city, NM.. Las Vegas city, NM.. Las Vegas city, NV. Lawrence city, KS.. Lawrenceville city, GA. Lee's Summit city, MO.. Lehi city, UT. Lenexa city, KS. Lewis County, NY.. Lewiston city, ID. Lewisville city, TX... Lewisville town, NC. Libertyville village, IL.. Lincoln city, NE. Lincolnwood village, IL. Lindsborg city, KS. Little Chute village, WI. Littleton city, CO.... Livermore city, CA..  24,291 37,337 14,178 14,698 116,830 14,782 76,036 67,862 216,290 30,434 160,248 67,009 116,229 .432,552 63,152 17,278 55,156 74,262 145,786 459,787 36,478 20,460 6,763 6,072 92,411 22,347 56,163 24,649 12,874 1,931,249 48,787 27,540 7,313 8,753 33,800 15,758 24,453 22,723 62,979 19,375 28,965 28,069 34,910 19,631 55,954 142,980 58,163 351,715 114,297 30,816 299,630 97,618 13,753 583,756 87,643 28,546 91,364 47,407 48,190 27,087 31,894 95,290 12,639 20,315 258,379 12,590 3,458 10,449 41,737 80,968  52    The National Citizen Survey"" 43,165 10,218 8,043 86,270 80,455 3,674 17,950 7,922 18,376 57,825 75,568 35,836 840,978 37,821 35,135 52,281 39,309 61,567 3,817,117 34,768 19,118 35,824 60,020 27,198 129,877 131,117 32,187 32,026 35,626 22,699 39,688 75,092 11,003 439,041 146,723 87,779 399,457 17,442 41,863 9,559 32,661 382,578 67,358 201,165 27,810 2,956 971,777 1,972 19,132 5,530 32,711 16,016 29,137 18,576 10,234 1,320 19,909 17,708 141,853 8,749 28,886 3,068 98,764 57,740 21,456 202,667 20,339 343,829 14,911 22,464  Lombard village, IL. Lone Tree city, CO. Long Grove village, IL. Longmont city, CO. Longview city, TX.. Lonsdale city, MN.. Los Alamos County, NM.. Los Altos Hills town, CA. Louisville city, CO..... Lower Merion township, PA. Lynchburg city, VA. Lynnwood city, WA. Macomb County, MI. Manassas city, VA. Manhattan Beach city, CA.. Manhattan city, KS.. Mankato city, MN. Maple Grove city, MN. Maricopa County, AZ.. Marion city, IA. Marshfield city, WI. Martinez city, CA.. Marysville city, WA.. Matthews town, NC.. McAllen city, TX. McKinney city, TX... McMinnville city, OR. Menlo Park city, CA. Menomonee Falls village, WI. Mercer Island city, WA. Meridian charter township, MI Meridian city, ID. Merriam city, KS.. Mesa city, AZ.. Mesa County, CO. Miami Beach city, FL. Miami city, FL. Middleton city, WI. Midland city, MI. Milford city, DE. Milton city, GA. Minneapolis city, MN. Missouri City city, TX. Modesto city, CA. Monterey city, CA... Montgomery city, MN. Montgomery County, MD.. Monticello city, UT Montrose city, CO. Monument town, CO. Mooresville town, NC.. Moraga town, CA. Morristown city, TN.. Morrisville town, NC. Morro Bay city, CA. Mountain' Villaget town, CO... Mountlake Terrace city, WA. Murphy city, TX. Naperville city, IL. Napoleon city, OH.. Needham CDP, MA... Nevada City city, CA.. Nevada County, CA. New Braunfels city, TX. New Brighton city, MN.. New Hanover County, NC. New Hope city, MN. New Orleans city, LA.. New Port Richey city, FL.. New Smyrna Beach city, FL.  New Ulm city, MN. Newberg city, OR.. Newport city, RL.. Newport News city, VA. Newton city, IA.. Noblesville city, IN. Nogales city, AZ. Norcross city, GA. Norfolk city, VA.. North Mankato city, MN.. North Port city, FL.. North Richland Hills city, TX... North Yarmouth town, ME. Novato city, CA. Novi city, MI. O'Fallon city, IL.. O'Fallon city, MO.. Oak Park village, IL. Oakland city, CA. Oakley city, CA. Oklahoma City city, OK.. Olathe city, KS.. Old Town city, ME.. Olmsted County, MN. Olympia city, WA. Orange village, OH.. Orland Park village, IL. Orleans Parish, LA... Oshkosh city, WI.. Oshtemo charter township, MI.. Oswego village, IL.. Otsego County, MI. Ottawa County, MI. Paducah city, KY. Palm Beach Gardens city, FL... Palm Coast city, FL.. Palo Alto city, CA. Palos Verdes Estates city, CA. Papillion city, NE. Paradise Valley town, AZ. Park City city, UT. Parker town, CO. Parkland city, FL. Pasco city, WA.. Pasco County, FL. Payette city, ID.. Pearland city, TX. Peoria city, AZ. Peoria city, IL. Pflugerville city, TX. Phoenix city, AZ.. Pinehurst village, NC. Piqua city, OH.. Pitkin County, CO.. Plano city, TX. Platte City city, MO.. Pleasant Hill city, IA. Pleasanton city, CA. Plymouth city, MN.. Polk County, IA.. Pompano Beach city, FL. Port Orange city, FL. Portland city, OR. Post Falls city, ID. Powell city, OH. Prince William County, VA.. Prior Lake city, MN. Pueblo city, CO. Purcellville town,' VA... Queen Creekt town, AZ.  13,522 22,068 24,672 180,719 15,254 51,969 20,837 9,116 242,803 13,394 57,357 63,343 3,565 51,904 55,224 28,281 79,329 51,878 390,724 35,432 .579,999 125,872 .7,840 144,248 46,478 3,323 56,767 343,829 66,083 21,705 30,355 24,164 263,801 25,024 48,452 75,180 64,403 13,438 18,894 12,820 7,558 45,297 23,962 59,781 464,697 .7,433 91,252 154,065 .115,007 46,936 1,445,632 13,124 20,522 17,148 259,841 4,691 8,785 70,285 70,576 .430,640 99,845 56,048 583,776 27,574 11,500 402,002 22,796 106,595 7,727 26,361  53  27    The National Citizen Survey"" 403,892 23,668 4,436 19,206 26,215 54,144 225,221 58,404 48,058 103,701 8,603 87,521 15,000 303,871 2,937 97,032 92,376 70,995 66,154 61,209 6,731 8,597 40,971 19,559 22,763 21,874 30,618 33,660 99,887 57,236 18,482 25,259 5,236 45,780 12,336 1,307,402 .805,235 945,942 130,044 83,781 44,894 57,713 53,570 197,465 176,320 67,947 144,170 89,736 379,448 26,911 74,227 31,465 129,928 217,385 33,025 10,031 14,807 37,076 13,560 62,209 29,857 4,119 25,043 15,615 13,162 43,888 9,222 7,048 153,888 64,784  Raleigh city, NC. Ramsey city, MN. Raymond town, ME.. Raymore city, MO. Redmond city, OR. Redmond city, WA. Reno city, NV.. Reston CDP, VA. Richland city, WA. Richmond city, CA.. Richmond Heights city, MO.. Riol Rancho city, NM. River Falls city, WI. Riverside city, CA. Riverside city, MO. Roanoke city, VA.. Roanoke County, VA. Rochester Hills city, MI. Rock Hill city, SC.. Rockville city, MD... Roeland Park city, KS. Rogers city, MN. Rohnert Park city, CA. Rolla city, MO. Roselle village, IL. Rosemount city, MN. Rosenberg city, TX.. Roseville city, MN.. Round Rock city, TX. Royal Oak city, MI.. Saco city, ME. Sahuarita town, AZ. Salida city, CO. Sammamish city, WA. San Anselmo town, CA. San Diego city, CA. : San Francisco city, CA. San. Jose city, CA. San. Juan County, NM.. San! Marcos city, CA. San Marcos city, TX... San Rafael city, CA.. Sanford city, FL.. Sangamon County, IL.. Santa Clarita city, CA... Santa Fe city, NM.. Santa Fe County, NM. Santa Monica city, CA.. Sarasota County, FL. Savage city, MN. Schaumburg village, IL. Schertz city, TX.. Scott County, MN.. Scottsdale city, AZ. Seaside city, CA. Sedona city, AZ... Sevierville city, TN. Shakopee city, MN. Sharonville city, OH.. Shawnee city, KS. Shawnee city, OK.. Sherborn town, MA. Shoreview city, MN. Shorewood village, IL.. Shorewood village, WI. Sierra Vista city, AZ.. Silverton city, OR. Sioux Center city, IA. Sioux Falls city, SD.. Skokie village, IL.  Snellville city, GA. Snoqualmie city, WA. Somerset town, MA.. South. Jordan city, UT. South Lake Tahoe city, CA. Southlake city, TX. Spearfish city, SD... Spring Hill city, KS.. Springboro city, OH.. Springfield city, MO. Springville city, UT. St. Augustine city, FL. St. Charles city, IL. St. Cloud city, FL.. St. Cloud city, MN. St. Joseph city, MO. St.. Joseph town, WI.. St. Louis County, MN.. State College borough, PA. Steamboat Springs city, CO. Sterling Heights city, MI. Sugar Grove village, IL. Sugar Land city, TX.. Suisun City city, CA. Summit city, NJ.. Summit County, UT. Summit village, IL. Sunnyvale city, CA. Surprise city, AZ.. Suwanee city, GA.. Tacoma city, WA.. Takoma Park city, MD. Tamarac city, FL. Temecula city, CA. Tempe city, AZ. Temple city, TX... Texarkana city, TX. The Woodlands CDP, TX.. Thousand Oaks city, CA.. Tigard city, OR.. Tracy city, CA. Trinidad CCD, CO.. Tualatin city, OR. Tulsa city, OK. Twin Falls city, ID. Tyler city, TX. Unalaska city, AK. University Heights city, OH. University Park city, TX.. Upper Arlington city, OH.. Urbandale city, IA. Vail town, CO... Vancouver city, WA. Ventura CCD, CA.. Vernon Hills village, IL. Vestavia Hills city, AL. Victoria city, MN.. Vienna town, VA. Virginia Beach city, VA.. Walnut Creek city, CA... Washington County, MN. Washington town, NH. Washoe County, NV. Washougal city, WA. Wauwatosa city, WI. Waverly city, IA. Weddington town, NC. Wentzville city, MO... West Carrollton city, OH.. West Chester borough, PA..  18,242 10,670 18,165 50,418 21,403 26,575 10,494 5,437 17,409 159,498 29,466 12,975 32,974 35,183 65,842 76,780 3,842 200,226 42,034 12,088 129,699 8,997 78,817 28,111 21,457 36,324 11,054 .140,081 117,517 15,355 198,397 16,715 60,427 100,097 161,719 66,102 36,411 93,847 126,683 48,035 82,922 12,017 26,054 391,906 44,125 96,900 4,376 13,539 23,068 33,771 39,463 5,305 .161,791 111,889 25,113 34,033 .7,345 15,687 437,994 64,173 238,136 1,123 .421,407 14,095 46,396 9,874 9,459 29,070 13,143 18,461  54  28    The National Citizen Survey"" 56,609 12,975 36,120 992 106,114 11,261 10,255 382,368 14,068 8,540 106,476 19,509 18,644 29,044  West Des Moines city, IA. Western Springs village, IL. Westerville city, OH.. Westlake town, TX.. Westminster city, CO.. Weston town, MA... White House city, TN. Wichita city, KS.. Williamsburg city, VA.. Willowbrook' village, IL. Wilmington city, NC.. Wilsonville city, OR.. Windsor town, CO.. Windsor town, CT.  Winnetka village, IL. Winter Garden city, FL.. Woodbury city, MN.. Woodinville city, WA.. Woodland city, CA.. Wrentham town, MA. Wyandotte County, KS. Yakima city, WA.. York County, VA.. Yorktown town, IN.. Yorkville city, IL. Yountville city, CA.  12,187 34,568 61,961 10,938 55,468 10,955 157,505 91,067 65,464 9,405 16,921 2,933  55  29    The National Citizen Survey"  Appendix C: Detailed Survey Methods  Thel National Citizen Survey (Thel NCSTM), conducted by National Research Center, Inc., was developed to provide communities an accurate, affordable and easy wayt to assess and interpret resident opinion about important local topics. Standardization of common questions and survey methods provide thei rigor to assure valid results, and Results offer insight into residents' perspectives about the community as a whole, including local amenities, services, publict trust, resident participation and other aspects oft the community in orderto support budgeting, land use and strategic planning and communication with residents. Resident demographic characteristics permit comparison tot the Census as well as comparison of results for different subgroups of residents. The Town of Morrisville funded this research. Please contact Stephanie Smith of the' Town of Morrisville at ssmith@townofmornsvlle.org ifyoul have any questions about the survey.  each community has enough flexibility to construct a customized version ofThel NCS.  Survey Validity  The question ofs survey validity has twoj parts: 1)h how can a communityl be confident that the results from those who completed the questionnaire: are: representative oft thei results that would havel been obtained had the survey been administered tot the entire population? and 2)! how closely dot thej perspectives recorded on the survey reflect To answer thei first question, thel best survey: research practices were used fort the resources spent to ensure that the results from the survey respondents reflect the opinions of residents int the entire community. These practices Using al mail-out/mail-back, methodology, which typically gets al higher response ratei than phone for the same dollars spent. Al higher response ratel lessens the worry that those who did not respond are different than those Selecting households at random within the community toi receive the survey to ensure that thel households Over-sampling: multi-family housing units toi improve response from hard-to-reach, loweri income or younger Selecting thei respondent within thel household using an unbiased samplingi procedure; int this case, the "birthday method." The cover letteri included an instruction requesting that the respondent ini thel household bet the adult (18 years old or older) who most recently had al birthday, irrespective ofy year ofl birth. Contacting potential respondents threei times to encourage: response from people who may have different Inviting response in a compelling manner (using appropriate. letterhead/logos and a signature of a visible  what residents really believe or do?  include:  who didi respond.  selected toi receive the survey are representative of thel larger community.  apartment dwellers.  opinions or habits than those who would respond with only a single prompt. leader) to appeal tor recipients' sense of civic responsibility. Providing aj pre-addressed, postage-paidi return envelope. Weighting the results to reflect the demographics ofthe population.  Offering the survey in Spanish or other language when requested by a given community.  The: answer toi thes second question about how closely thej perspectives recorded ont the survey reflect what residents really believe or doi is more complex. Resident responses to surveys arei influenced by a variety of factors. For questions about service quality, residents' expectations for service quality play a role as well as the "objective" quality of the service provided, the way thei resident perceives the entire community (that is, the context in which thes service is] provided), the scale on whichi the resident is asked to record his or her opinion and, of course, the opinion, itself, that a resident holds about thes service. Similarly al resident's report of certain behaviors is colored by what he or shel believes ist the socially desirable: response (e.g., reporting tolerant behaviors toward "oppressed groups,"! likelihood of voting for ai taxi increase fors services toj poor people, use ofa alternative modes of travel to work besides the single occupancy vehicle), his or her memory of the actual behavior (fiti is not a question speculating about future actions, like a vote), his or her confidencet that he or she can be honest without suffering any negative consequences (thus the need for anonymity). as well as the actual behavior itself. How closely survey results comet to recording the way a person really feels or behaves often is measured by the coincidence of reported behavior with observed current behavior (e.g., driving habits), reported: intentions to behave with observed: futurel behavior (e.g., voting choices) or reported opinions about current community quality  56  30    The National Citizen Survey"  with objective characteristics of the community (e.g., feelings of safety correlated with rates of crime). There isa body of scientific literature that has investigated the relationshipl between reported behaviors and actual behaviors. Well-conducted surveys, by and large, do capture truei respondent behaviors or intentions to act with great accuracy. Predictions of voting outcomes tendi to be quite accurate using survey research, as do reported behaviors that are not about highly sensitivei issues (e.g., family abuse or other illegal or morally sanctioned activities). For self-reports about highlys sensitive issues, statistical adjustments can be: madei to correct fort the Research on the correlation ofi resident opinion about service quality and "objective" ratings ofs service quality vary, with some: showing stronger relationships than others. NRÇ's own research has demonstrated that residents who report thel lowest ratings of street repair livei in communities with objectively worse street conditions than those who report high ratings of street repair (based on road quality, delayi in street repair, number of road repair employees)." Similarly, thel lowest rated fire services appear tol be "objectively" worsei than thel highest rated fire services (expenditures per capita, response time, "professional" status of firefighters, breadth of services and training provided). Resident opinion commonly reflects objective performance datal buti is an important measure on its own. NRC principals have written, "Ifyou collect trash three times a day but residents think that your trash  respondents' tendency toi report what they think the "correct" response should be.  hauli isl lousy, you stilll have aj problem." Selecting Survey Recipients  "Sampling": refers tot thei method by which households were chosen to receive the survey. All households within the Town of] Morrisville were eligible toj participate in thes survey. Al list of alll households within the zip codes serving Morrisville was purchased from Go-Dog Direct based on updated] listings fromi the United States Postal Service. Since some of the zip codes that servet the Town of Morrisville households may also serve addresses that lie outside oft the community, the exact geographicl location of each housing unit was compared to community boundaries using the most current municipal boundary file (updated on a quarterlyl basis) and addresses located outside of the Town of Morrisville boundaries were removed from consideration. xx [for geographic subareas] Each address identified as being within Town boundaries was: further identified as being within one oft the xx four To choose the: 1,500 survey recipients, a systematic sampling method was applied to thel list of] households previously screened for geographic location. Systematic samplingi is aj procedure whereby a complete list ofall possible households is culled, selecting every. Nth one, giving each eligible household: a known probability of selection, until the appropriate: number of] households is selected. Multi-family housing units weres selected ata a higher rate as residents oft this type ofhousing typically respond atl lower rates to surveys than dot thosei in single- family housing units. Figure 1 displays a map of the households selected to receive the survey. Ing general, because of thei random sampling techniques used, the displayed sampling density will closely mirrort the overall housing unit density (which may be different from thej population density). While thei theory of probability assumes no bias ins selection, there may bes some minor variations inj practice (meaning, an area with only 15% oft thel housing units Ani individual within each household was selected using thel birthday method. Thel birthday method selectsa person within thel household by asking the "person whosel birthday has most recently passed" to complete the questionnaire. The underlying assumption int this method is that day ofbirth has no relationship toi the way people respond tos surveys. This instruction was contained ini the cover letter accompanying the questionnaire. In addition tot thes scientific, random selection of households, al linki to an online "opt-in" survey was publicized and posted tot the' Town of Morrisville website. This opt-in survey was identical toi the scientific survey and open to all Town residents. (The dataj presented in this report exclude the opt-in survey data. These data can bei found int the  Council Districts.  might bes selected at an actual rate that is slightly above or below that).  Supplemental Online Survey. Results provided under separate cover.)  57  31    The National Citizen Survey"  Figure 1: Location of Survey Recipients  Emperor Blvd  Brier  opment Dr  lonces  Morrisvill  5  Survey Recipients in Morrisville, NC InDistrict1 . In District3 - District 1 a District3 InDistrict2 . In District4 District2 District4 4  58  32    The National Citizen Survey"  Survey Administration and Response  Selected households received three mailings, one week apart, beginning on October 3, 2017. Thei first mailing was aj prenotification postcard announcing the upcoming survey. The next mailing contained al letter from thel Mayor inviting thel household toj participate, a questionnaire and aj postage-paid: return envelope. Thei final mailing contained a reminder. letter, another survey and aj postage-paid return envelope. The second coverl letter asked those whol had not completed the survey to do: so and those who had already done so toi refrain from turning in another survey. The survey was available in English and Hindi. Both cover letters contained paragraphs in Hindi instructing participants they could take the survey online as well int their language of preference. The' Town of Morrisville choset to augment their administration of Thel NCS with several addition: services, including demographic and geographic subgroup comparisons and an open-ended question. The results of these additional services havel been provided unders separate cover. Completed surveys were collected overt thei following nine weeks. The online "opt-in" survey became available to all residents on November 20, 2017 and remained open for About 3% oft the: 1,500 surveys mailed were returned because thel housing unit was vacant or thej postal service was unablet to deliver the survey as addressed. Ofthe remaining 1,4591 households that received thes survey, 202 completed thes survey, providing an overall response: rate of 14%. Oft the 202 completed: surveys, 36 were completed online; all 36 online surveys were completed in English.. Additionally, responses were tracked by Council District; response rates by Council District ranged from 10%1 to 17%. The response: rates were calculated using AAPOR's response rate #2'for mailed surveys of unnamed persons.. Additionally, 32 residents completed the online opt-in survey; results oft the opt-in survey can be: found ini the Supplemental Online Survey. Results  three weeks.  report provided under separate cover. Table 71: Survey Response Rates by Council District  District1 District2 District3 District4 Overall  Total sample used I=Complete! Interviews P=Partial Interviews R=Refusal and break off NC=Non Contact O=Other UH=Unknown household UO=Unknown other  332 31 0 1 0 0 0 286 10%  311 51 1 0 0 0 0 256 17%  311 51 1 0 0 0 0 244 18%  460 67 0 0 0 0 0 384 15%  1500 200 2 1 0 0 0 1256 14%  Response rate: (I+P)/(I+P) + (R+NC+0) + (UH+UO) Confidence Intervals  Itisc customary to describe thej precision ofe estimates made from surveys by a' "level of confidence" and accompanying "confidence: interval" (or margin of error).. A1 traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be anys size and quantifies thes sampling error or imprecision of thes survey results because some residents' opinions are relied on to estimate all residents' opinions.2 Thei margin of errori fort the' Town of Morrisville survey is no greater than plus or minus seven percentage points around any given percent reported for all respondents (202 completed surveys). For subgroups ofi responses, the margin ofe errori increases becausei the number of respondents for thes subgroupi is smaller. For ubgoupsofappronimately 1001 respondents, thei margin oferror is plus or minus 10] percentage  points.  See AAPOR's Standard Definitions here:! tp/wwaporogSandatstngsenearcDentons0asps for more information 2A.95% confidence interval indicates thatf for every 100 random samples of this many residents, 95 of the confidence intervals created will include the' "true" population response. This theoryi is applied in practice to mean that the' "true" perspective of the target population lies within the confidence interval created for a single survey. For example, if75% ofr residents rate as service as" "excellent" or" "good," then the 4% margin ofe error (fort the 95% confidencei interval) indicates that the range of likely responses for the entire community is between 71% and 79%. This source of uncertainty is called sampling error. Ina addition tos sampling error, other sources ofe error may affect any survey, including the non-response of residents with opinions different from survey responders. Though standardized on The NCS, on other surveys, differences inc question wording, order, translation and data entry, as examples, can leadt to somewhat varying results.  59  33    The National Citizen Survey""  Survey Processing (Data Entry)  Upon receipt, completed surveys were assigned a uniquei identification number. Additionally, each survey was reviewed and' "cleaned" as necessary. For example, a question may have asked a respondent to pick two items out ofal list ofi five, but thei respondent checked three; in this case, NRC would use] protocols toi randomly choose two All surveys then were entered twicei into an electronic dataset; any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were: also performed. NRC used Qualtrics, a web-based survey and analytics platform, to collect the online survey data. Use of an online system means all collected data are entered into the dataset when the respondents submit the surveys. Skip patterns arej programmedi into system SOI respondents are: automatically "skipped" tot the appropriate question based on the individual responses being given. Online programming also allows for more rigid control of the data As series of quality control checks were also performed in ordert to ensuret thei integrity of the web data. Steps may include and not bel limited to reviewing the data for clusters of repeat IP addresses and time stamps (indicating duplicatei responses) and removing empty submissions (questionnaires: submitted with no questions answered). The demographic characteristics of the survey respondents were compared tot those found in the: 2010 Census and American Community Survey estimates for adults in the Town of Morrisville. Thej primary objective of weighting survey data ist to makei the survey respondents reflective of thel larger population oft the community. The characteristics used: for weighting were housing tenure (rent or own), housing unit type (attached or detached), race, ethnicity, sex, age and District. No adjustments were made for design effects. Thei results oft the weighting  of thet three selected items fori inclusion int the dataset.  format, making extensive data cleaning unnecessary.  Survey Data Weighting  scheme are) presented: int thei following table.  60  34    The National Citizen Survey""  Table 72: Morrisville, NC 2017 Weighting Table  Characteristic Housing Rent home Own home Detached unit* Attached unit* Race and Ethnicity White Not white Not Hispanic Hispanic Sex and Age Female Male 18-34) years of age 35-54 years of age 55+ years of age Females 18-34 Females 35-54 Females 55+ Males 18-34 Males 35-54 Males 55+ District District1 District2 District3 District4  2010 Census 52% 48% 61% 39% 57% 43% 94% 6% 52% 48% 40% 44% 15% 22% 21% 9% 19% 23% 7% 21% 24% 30% 25%  Unweighted Data 25% 75% 54% 46% 68% 32% 96% 4% 51% 49% 13% 47% 40% 9% 20% 22% 5% 26% 18% 15% 26% 26% 33%  Weighted Data 49% 51% 61% 39% 59% 41% 94% 6% 50% 50% 38% 44% 18% 21% 20% 10% 17% 24% 8% 19% 25% 29% 27%  American Community Survey 2011 5-year estimates Survey Data Analysis and Reporting  The survey dataset was analyzed using the Statistical Package for the Social Sciences (SPSS). For the most part, thej percentages) presented int the reports represent the "percent positive."The percent positive ist the combination oft the top two most] positive response options (i.e., "excellent" and "good," "very safe" and "somewhat safe," "essential" and "very important," etc.), or, in the case of resident behavor/patrticpation, thej percent positive represents the proportion of respondents! indicating yes" or participating in an activity at least once a month. On many oft the questions ini the survey respondents may answer "don't know." Thej proportion ofi respondents giving this replyi is showni in the full set of responses included in Appendix A. However, these responses havel been removed from the analyses presented int thei reports. In other words, thet tables and graphs display thei responses from respondents who had an opinion about a specific item. When a tablei fora a question that only permitteda single response does not total to exactly 100%, iti is duet tot the common practice of percentages being rounded to The data fort the opt-in survey are presented separately int the report titled Supplemental Online Survey Results.  thei nearest whole number.  61  35    The National Citizen Survey"  Appendix D: Survey Materials  62  36    Dear Morrisville Resident, It won't take much of your time to makea big difference! Your household has been randomly select- ed to participate in a survey about your  HRHfac s faa fhart, Uch aST aqea à fav 46 3114ch1 3ifle HHRT aêT dam!  Dear Morrisville Resident, Itwon't take much of your time to make a big difference! Your household has been randomly select- ed to participate in a survey abouty your  HRHfac s faa fharft, Uch aST acea à fav 46 3114ch1 3ifle HHRT aêf dam!  community. Your survey will arrive inat few 3m42h #a # Hafla SH HdeUT # STAT  community. Your survey will arrive inat few 3m42h #ar # Hala SH HdauT # STAT  days. Thank you for helping create al better Town! Sincerely,  det s fau 34 yRaR a aaRaa aaT # yeT ZRAT BI 314chT HdeuT B 8r fait *  days. Town! Sincerely,  det s fay 3m4 yRaR a aRa aaT # ZT4T BI 314chT Hdeur B fait #  Thank you for helping create a better geiT  B  gF Bai  gF BaTi  Uch abdRla RTET aolet # HERCT at s fay Eeaag! sracia, HRin Mark Stohlman Mayor/aR  Uch abdRla RTET aeilet # HERCT aat à fay Eeaag! sraca, Kin Mark Stohlman Mayor/aR  Dear Morrisville Resident, It won't take much of your time to makea big difference! Your household has been randomly select- ed to participate in a survey about your  HRHfact a faa fharft, Uch a5T aaela à fay 46 34chT 3iffa5 HT ET daml  Dear Morrisville Resident, It won't take much of your time to make a big difference! Your household has been randomly select- ed to participate ina a survey about your  HRHfac a faa fharft, Uch a5T aaea à fay 46 34chT HHT ET daml  community. Your survey will arrive inat few 34 HHGRI * Hafera SH Hdeur # STT  community. Your survey will arrive inai few 34 HHGT # Hafa SH Hderu  days. Thank you for helping create al better Town! Sincerely,  dt * fav 3m42 yaR at aaRda àT # yT ZRAT tI 34chT HdETUT 8 fat #  days. Town! Sincerely,  dt * fav 3m42 yaR at àrda àT # ZR4T tI 34chT HdeuT 8 feat #  B  Thank youf for helping create al better yem  E  gF Bmi  gF Bmi  Uch abdia RTER aeilet # HERCT ahat s fav Eeyaia! saci,  Uch abdla RTER dollet # HERCT ahat s fau Eeyaia! saci,  63  Mark Stohlman Mayor/hur  Mark Stohlman Mayor/hur    Presorted First Class Mail USF Postage PAID Boulder, CO Permit NO. 94  Presorted First Class! Mail USF Postage PAID Boulder, CO Permit NO. 94  Morrisville Live connected. Live well.  Morrisville Live connected. Live well.  m  m  100 Town Hall Drive Morrisville, NC 27560  100 Town Hall Drive Morrisville, NC 27560  Presorted First Class Mail USF Postage PAID Boulder, CO Permit NO. 94  Pres First Clas USF Postage PAID Boulder, CO Permit NO. 94  Morrisville Live connected. Live well.  Morrisville Live connected. Live well.  m  m  100 Town Hall Drive Morrisville, NC 27560  100 Town Hall Drive Morrisville, NC 27560    Morrisville m Liveconnected. Livewell.  October/3f-FaR 2017  Dear' Town ofl Morrisville Resident: Morrisville Citizen Survey.  Hifafa ATEX f faai faref: I 2017 WiRufae RIR HferUT # fiy ayent aadia àT a JT TAT à F HTErT T YT a * fy 44T jE fAE wfar # a Ua yar 3114-5T à ayeft wifufa T fufa a # HEAdT faft fre EHRT ATE wwfaa dar à AT a a ge a:  Pleasel help us shape the future of Morrisville! You have g44T Hifufa * wfaua  tar # gê HaE  been selected at random to] participate in the 2017 Please take ai few minutes to fill out the enclosed survey. Your participation: in this survey is very important willl help Morrisville make decisions that affect our  HT a *  especially since your household: is one of only a small frri E HferT # ayft wfarê ag Hrayuf number of households being surveyed. Your feedback t- T J feuT fny SIT a E2 FSAT T  * wfyfe  Town.  A few things to remember: anonymous. residents,  Your responses are completely In order tol hear from: a diverse group of the adult 18 years or olderi in your household who most recently had al birthday should complete this survey. You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the survey online at: tp/Dt.y/2uzrdp4  ayeft sfafang yr RE ffer #  faifat a 34 yRar # 18 HIST AT 34r arfèe 34 * ayent, fGIST BIRT a # grHfèT T, EIRT E HfeuT T YT 2T fyi 314 tw 3T-aT ferei # 3T4 BRT ET tferuT at aT4T  tnt 8 34aT 314 tferT T  fay 4 STITST y 4 STeCT AT a #ent tp1/Dt.y/2uzdp4 a HfeuT  taifara 34 E 9 € a 44T 919-463-6200 4 hT  34 EH ai wfar % fy grgara!  at * Ta fy,  Ifyoul have any questions about thes survey please call Thank you for yourt time and participation!  919-463-6200. Sincerely,  :  wadia, lank ykw Mark Stohlman Mayor/ A  65  1001 Town) Halll Drive I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I townofmorisville.org    Morrisville m Liveconnected. Livewell.  October/3f-FaR 2017 Dear' Town ofl Morrisville Resident:  wifufa ATE * faai fareft:  Here'sas second chance ify youl haven't already responded a 3T4 4E a 2017 HiRufae RC HfeuT hT completed it and senti it back, we thank you for (A a4 s YT a AT4r AIT t a E4 ay Pleasel help us shape the future of Morrisville! You have 44T HiRufae * wfsa T tar # g4rê HGG  tot the 2017 Morrisville Citizen Survey! (Ifyou your time and ask you to recycle this survey. Please do not respond twice.) been selected at random toj participate in the 2017 Morrisville Citizen Survey. Please take ai few minutes to fill out the enclosed survey. Your participation: int this survey is very important - willl help Morrisville make decisions that affect our  JaTaT fi faT à a 36 314 fy ERT HT a a4 à fery gryaa a t a aê ET ferur aT SAIRT a f fay wgt # gp44r aa auAa ! 2017 Hifefa Hf HTETUT STT fng ayeaada aT aya E HfeuT T YT a * fy 44T je fAnE yfart # a Ue yar 3T4-5T à a4eft wfayfe a Hifufa  fufa  # #EAaT faeft forr  # a *  especially since your household: is one ofonly a small frtl ET HfeuT # 34eft far? an Hrayuf number of] households beings surveyed. Your feedback t- Th JET HfeuT fhy SIT a E2 EeAT   Town.  A few things to remember: anonymous.  BHRT STE wefaa dar a AT  a 3E a:  Your responses are completely In order tol hear from a diverse group of residents, the adult 18 years or olderi in your household who most recently had al birthday should complete this survey. You may return the survey by mail in the enclosed postage-paid envelope, or you can complete the survey online at: tp/Dt.y/2uzrdp4  ayeft wfifnt y E * yrfa t ffer # * fafeait * T * fay, a4 yRAR # 18 HIST AT 34 afar 34  ayent, fSThT BT 8 # SrHf T, ART E3 #ferT  AT fyi 314 tw 3T-gaT ferei # 3T4 ERT E #ar a aT4 h went B a4aT 3T4 tferur at  Ry y STITET y A SIT4C st YT  tend :: tp1/Dt.y/2uzdp4 a HfeuT t taifar 34  wT € a 44T 919-463-6200 4 iT I 314 44 a wfaré * fry argana!  YT  Ifyoul have any questions about the survey please call Thank you for your time and participation!  919-463-6200. Sincerely,  wai, Wak Sku Mark Stohlman Mayor/ #  66  1001 Town) Halll Drive I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I townofmorisville.org    The Town of Morrisville 2017 Citizen Survey  Please complete this questionnaire if you are the adult (age 18 or older) in thel household who most recently had a birthday. The adult's year ofl birth does not matter. Please select the response (by circling the number or checking thel box) that most closely represents your opinion for each question. Your responses are anonymous and will be reported in group  form only.  1. Please rate each of the following aspects ofquality oflifei in Morrisville:  Excellent Good  Fair 3 3 3 3 3 3 3 Fair 3 3 3 3 3 3 3 3 3 unlikely 3 3  Poor Don't know 4 5 4 5 4 5 4 5 4 5 4 5 4 5 Poor Don't know 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 Very Don't unlikely know 4 5 4 5 Don't knowe 5 6 5 6 Poor Don't knoe 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 67 4 5  Morrisville as aj placet tol live.. Your neighborhood as aj place tol live.. Morrisville: as a place to raise children. Morrisville: as aj place to work. Morrisville as a place to visit. Morrisville as aj place to retire.. The overall quality ofl lifei inl Morrisville. Overall feeling ofs safety in Morrisville. Overall ease of getting to the places you usually have to visit. Quality of overall natural environment in Morrisville. Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems). Health and wellness opportunities in Morrisville. Overall opportunities for education and enrichment. Overall economic health of Morrisville Sense of community. Overall image or reputation of Morrisville.  2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Somewhat Somewehat likely 2 2 nor unsafe 3 3 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2  2. Please rate each of the following characteristics as they relate tol Morrisville as a whole:  Excellent Good  3. Please indicate how likely or unlikely you are to do each oft the following:  Very likely  Recommend living in Morrisville tos someone who asks. Remain in Morrisville for the next five years.. 4. Please ratel how safe or unsafe you feel: Iny your neighborhood during the day. Inl Morrisville's business area during Traffic flow on major streets. Ease of public parking.. Ease of travel by car in Morrisville. Ease of travel by public transportation in Morrisville. Ease of travel by bicycle in Morrisville Ease of walking inl Morrisville. Availability of paths and walking trails Air quality Cleanliness of Morrisville. Overall appearance of Morrisville Public places where people want to spend time. Variety ofl housing options. Availability of affordable quality housing Recreational opportunities.. Availability of affordable quality food.. Availability of affordable quality health care. Availability of preventive health services. Availability of affordable quality mental health care.  Very safé  Somewhat Neither sqfe Somerehat Very  safé 2 2  unsafe unsafe 4 4 Fair 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3  the day  5. Please rate each ofthe following characteristics as they relate to Morrisville as a whole:  Excellent Good  Fitness opportunities (including exercise classes and paths or trails, etc.)  Page 1 of5    THE NCS The National Citizen Survey" Poor Don'tk know 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 No Tes 2 2 2 2 2 2 2 2 2  6. Please rate each oft the following characteristics as they relate to Morrisville as a whole:  Excellent Good  Fair 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3  Availability of affordable quality child care/preschool K-12 education. Adult educational opportunities.. Opportunities to attend culural/arts/music activities Opportunities toj participatei in religious or spiritual events and activities Employment opportunities Shopping opportunities... Cost ofliving in Morrisville. Overall quality ofl business and service establishments in Morrisville. Vibrant downtown/commerial area. Overall quality of new development in Morrisville. Opportunities toj participate in social events and activities. Opportunities to volunteer.. Opportunities toj participate in community matters Openness and acceptance of the community toward people of diverse backgrounds. Neighborliness of residents in Morrisville. Made efforts to conserve water.  2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2  7. Please indicate whether or not you have done each ofthe following in the last 12 months. Observed a code violation or other hazardi in Morrisville (weeds, abandoned buildings, etc.).  Made efforts to make your home more energy efficient. Household member was a victim ofac crime in Morrisville Reported a crime to the police inl Morrisville Stocked supplies inj preparation for an emergency Campaigned or advocated for ani issue, cause or candidate.  Contacted the Town of Morrisville (n-person, phone, email or web) for help or information Contacted Morrisville elected officials (in-person, phone, email or web) to express your opinion  8. In thel last 12 months, about how many times, ifat all, have you or other household members done each ofthe  following in Morrisville?  2 times a 2-4 times Once ai month Not week or more amonth orless atal!  Used Morrisville recreation centers or their services Visited a neighborhood park or Town park. Used Morrisville public libraries or their services. Participated in religious or spiritual activities in Morrisville. Attendeda a Town-sponsored event. Used bus, rail, subway or other public transportation instead of driving. Carpooled with other adults or children instead of driving alone.. Walked or bikedi instead of driving. Volunteered yourt time to some group/activity in Morrisville Participated: in a club. Talked to or visited with your immediate neighbors Done a favor for a neighbor...  2 2 2 2 2 2 2 2 2 2 2 2  3 3 3 3 3 3 3 3 3 3 3 3  4 4 4 4 4 4 4 4 4 4 4 4  9. Thinking about local public meetings (oflocal elected officials like Town Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in thel last 12 months, about how many times, if  at all, have you or other household members attended al local public meeting?  21 times a 2-41 times Oncear month Not week or more amonth orl less  atall 4 4 4  Attended a' Town of Morrisville Council Meeting. Attended a' Town of Morrisville. Advisory Committee Meeting Attended an HOA or Neighborhood Watch Meeting  2 2 2  3 3 3  68  Page 2 of5    The Town of Morrisville 2017 Citizen Survey 10. Please rate the quality ofe each oft the following services in Morrisville:  Excellent Good  Fair 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Fair 3 3 3 3 Fair 3 3 3 3 3 3 3  Poor Don'tk knowe 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 Poor Don't know 4 5 4 5 4 5 4 5 Poor Don't knowe 4 5 4 5 4 5 4 5 4 5 4 5 4 5  Police services Fire services.. Ambulance or emergency medical services Crime prevention.. Fire prevention and education. Traffic enforcement Street repair Street cleaning Street lighting.. Snow removal Sidewalk maintenance Traffic signal timing. Bus or transit services.. Garbage collection. Recycling. Yard waste pick-up Storm drainage. Drinking water. Sewer services Power (electric and/or gas) utility. Utility billing. Town parks. Recreation programs or classes.. Recreation centers or facilities. Land use, planning and zoning. Animal control. Economic development Health services. Public library services. Public information services. Cable television.  2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2  Code enforcement (weeds, abandoned buildings, etc.)  Emergency preparedness (services that prepare the community for natural disasters or other emergency situations). Preservation of natural areas such as open space, farmlands and greenbelts...1 Morrisville open space. Town-sponsored special events.. Overall customer service by Morrisville employees (police, receptionists, planners, etc.). The Town of Morrisville. The Federal Government Wake County. Wake County Public School System.  11. Overall, how would you rate the quality ofthe services provided by each ofthe following?  Excellent Good  12. Please rate the following categories of Morrisville government performance:  Excellent Good  The value of services for the taxes paid to Morrisville. The overall direction that Morrisville is taking.. Thej jobl Morrisville government does at welcoming citizen involvement. Overall confidencei in Morrisville government Generally acting in thel best interest of the community Being honest.. Treating all residents fairly  69  Page 3 of5    THE NCS The National Citizen Survey"  13. Please rate. how important, ifat all, you think iti is for the Morrisville community to focus on each ofthe  following in the coming two years: Overall feeling ofs safety in Morrisville Overall ease of getting to the places you usually have to visit. Quality of overall natural environment in Morrisville. Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Morrisville. Overall opportunities for education and enrichment. Overall economic health of Morrisville Sense of community.  Very Somerchat Not atall  Essential important important important  2 2 2 2 2 2 2 2  3 3 3 3 3 3 3 3  4 4 4 4 4 4 4 4  14. The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or  oppose the use oftax dollars to fund each of the following capital investment projects:  Slronghy Somewhat Somewehat Strongly Don't  subport subport  obbose 3 3 3 3 3 3 3 3 3  obpose know 4 4 4 4 4 4 4 4 4  Cultural/Historical improvements Enmiroamenal/Sommaier improvements. Parks/Recreational improvements. Bicycle/Pedestrian (i.e. sidewalks) improvements. Public facility improvements (i.e., Town Hall, public works). Public safety improvements Koadhay/Iamporation improvements (non-major thoroughfres). Town Center-Future phases Other (please specify specific project investments). in Morrisville? (Please select only one.)  2 2 2 2 2 2 2 2 2  5 5 5 5 5 5 5 5 5  15. Morrisville's new brand is all about "Live Connected. Live Well." What one thing do you like most about! living  O Location Small town feel  Town amenities  O Affordability ) Schools  OMy neighborhood O Grew up here  OQuality of life in general Other(please specify).  O1 Parks and greenways o Friends/family  16. The' Town is currently working on solutions related to traffic and transportation. What other single community need or issue would you like Morrisville to address in their strategic planning process in the next  five years besides issues related to rallie/transportation,  70  Page4 of5    The Town of Morrisville 2017 Citizen Survey completely anonymous and willl be reported in group: form only.  Our last questions are: about you and your household. Again, all ofyour responses to this survey are D1. How often, ifat all, do you do each ofthe following, considering all of the times you could?  Never  Rarely Somelumes Usually Alays  Recycle atl home.  2 3 2 3 2 3 2 3 2 3 2 3 OPoor  4 4 4 4 4 4  5 5 5 5 5 5  Purchase goods or services from: al business located in Morrisville. Eat at least 5j portions of fruits and vegetables a day. Participate ini moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.). D2. Would you say that in general your health is:  Vote inl local elections.. O Excellent think thei impact will be: OVery positive D4. Whati is your employment status? o Working full time for pay o Working part time for pay  Unemployed, looking for paid work o Unemployed, not looking for paid work O Fully retired D5. Do you work inside thel boundaries of Morrisville? OYes, outside thel home O Yes, from home o No 02-5y years 06 6-10years  O Very good OSomewhat positive  O Good  OFair  D3. Whati impact, ifany, do you think the economy will have on your family income in the next 61 months? Do you  Neutral  Somewhat negative  OVery negative  D12. How much do you anticipate your household's total income before taxes willl be for the current year? (Please include in your total income money from all sources for all persons livingi in your  household.) O Less than $25,000 O $25,000 to $49,999 O $50,000 to $99,999 ) $100,000 to $149,999 0$150,000 or more  Please respond to both questions D13 and D14: D13. Are you Spanish, Hispanic orl Latino? o No, not Spanish, Hispanic or Latino o Yes, Iconsider myselftol be Spanish, Hispanic D14. What is your race? (Mark one or more: races to indicate what race you consider yourself O American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other  D6. How many years have youl lived in Morrisville? OLess than 2 years O 11-20 years D7. Which best describes thel building you live in? O One family house detached from any other houses o Building with two or more homes (duplex, townhome, apartment or condominium) O1 Mobile home Other O Rented OOwned  ) More than 20 years  or Latino tol be.)  D8. Is this house, apartment or mobilel home... D9. About! how much is your monthly housing cost for thej place you live (including rent, mortgage payment, property tax, property: insurance and homeowners' association (HOA) fees)? O Less than $300 per month O $300 to $599j per month O $600 to $999j per month o $1,000 to $1,499 per month 0$1,5001 to $2,499 per month O$ $2,500 ori more per month D10. Do any children 17 or under livei in your household? o No aged 65 or older? ONo Page 5 of5  D15. In which category is your age? 0 18-24 years 055-64 years ) 25-34 years O 65-74 years O 35-44 years O 75 years or older 45-54 years D16. What is your sex? 01 Female OCell  O Male O1 Land line  D17. Do you consider a cell phone or land line your primary telephone number?  O Both  OYes OYes  Thank you for completing this survey. Please envelope to: National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502  D11. Are you or any other members ofyour household return the completed survey: in thej postage-paid  71    Morrisville  Presorted First Class Mail US Postage PAID Boulder, CO Permit NO.94  -  Live connected. Live well.  100 Town Hall Drive Morrisville, NC 27560  IMPORTANT Town Survey Enclosed  72    THE NCS  The National Citizen Survey"  Morrisville, NC Community Livability Report  DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  73  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    Contents  About..  Quality of Life in Morrisville Community Characteristics  2 3 5 / 9 13  Governance. Participation Special Topics.. Conclusions  Charter Members AAPOR Transparency initiative PUBLICOPNONRESEARCH  The National Citizen Survey" 0 2001-2017 National Research Center, Inc. The NCSTM is presented by NRC in collaboration with ICMA. clear disclosure of our sound and ethical survey research practices.  74  AMERICANA ASSOCIATIONFOR NRCi is a charter member of the AAPOR Transparency Initiative, providing    About  Thel National Citizen SurveyM (Thel NCS) reporti is about the livability" of] Morrisville. Thej phrase livable community" is used heret to evoke aj place that is not simply habitable, but that is desirable. Iti is not only where  people dol live, but wherei they want tol live. Great communities are] partnerships ofthe government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents' opinions within thet three pillars ofa a community (Community Characteristics, Governance: and Participation): across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). The Community Livability Report provides the opinions ofar representative sample of 202 residents oft the' Town of Morrisville. The margin of error: around any reported percentage: is 7%1 for all respondents. Thei full description of methods used to garner these opinions can bet found int the Technical. Appendices provided under separate  Residents  Communities are partnerships among...  Private sector  Community- organizations based  cover.  Government  75  1    Quality of Life in  Morrisville  Overall Quality of Life  Almost all residents rated the quality ofl lifei in Morrisville as excellent or good. This evaluation was similar tot thei national benchmark (see Appendix B oft the Technical. Appendices provided under separate Shown below aret the eight facets of community. The color of each community facet summarizes how residents ratedi it across thet three sections oft the survey that represent the pillars of a community Community Characteristics, Governance: and Participation. When most than thel benchmark) results in a color between the extremes.  Excellent. 36% Poor. 1% Fairl 6%  cover).  Good 57%  0  ratings across thei three pillars werel higher than thel benchmark, the color fori thati facet isi the darkest shade; when most ratings werel lower than thel benchmark, the colori ist thel lightest shade. A1 mix ofr ratings (higher and lower In addition to a summary ofi ratings, thei imagel below includes one or more: stars toi indicate which community facets were thei most important focus areas: for the community. In 2017, residents identified Safety and Mobility as priorities fort the Morrisville communityin the coming twoy years. Ratings for all facets were positive and similart to other communities. This overview oft thel key aspects of community quality provides a quick summary of where residents see exceptionally strong performance: and where performance offers the greatest opportunity for improvement. Linking quality toi importance offers community members and leaders a viewi intot the characteristics oft the community that matter most and that seem to be working best. Details that support these: findings are contained in the remainder of this Livability Report, starting with the ratings for Community Characteristics, Governance and Participation and ending with results for Morrisville's  uniquequestions.  Legend  Higher than national benchmark Similar to national benchmark Lower than national benchmark Mosti important  Built Environment  Education and Enrichment  Safety  Natural Environment  Recreation and Wellness  Mobility  Economy  Community Engagement  76  2    Community Characteristics  What makes a community livable, attractive and a place where people want to be? Overall quality of community life represents the natural ambience, services and amenities that make fora an attractive community. How residents ratei their overall quality oflifei is ani indicator of the overall health ofa community. In the case of Morrisville, nearly all residents rated thei town as an excellent or good placet to live. Respondents ratings of Morrisville as aj placet tol live were: similar to ratings in other communities across the Ina addition toi rating thet town as aj place tol live, respondents rated several aspects of community qualityincluding Morrisville as aj place toi raise children and to retire, their neighborhood as aj place tol live, the overall image or reputation of] Morrisville and its overall appearance. Overall, at least 7i ini 101 residents awarded high marks toi these aspects oft the community,) yielding ratings that were either similar to or higher than national benchmarks. Delving deeperi into Community Characteristics, survey respondents rated over 401 features oft the community within the eight facets of Community Livability. Overall, most ratings for aspects of Community Characteristics were positively scored by at least half ofi respondents andi tended tol be similar to or higher than thei national benchmark. About 9i in 101 residents gave favorable evaluations of Safety, yielding comparisons that were either similar or higher than national comparisons. Respondents also awarded strong ratings for aspects ofl Natural Environment, Recreation and Wellness and Community Engagement with at least halfg giving excellent or good marks to each; scores for cleanliness, air quality, preventative health services, availability of affordable quality food and the openness and acceptance oft the community toward people of diverse backgrounds were. higher than Marks fori items within Mobility, Economy and Education tended to be al bit more mixed; notable aspects within these areas included public parking, overall economic health, cost ofl living, shopping and employment  nation.  national averages.  opportunities, Morrisville as aj place to work and the availability of affordable quality child care/preschool, as each was rated morei favorably than others across the country. Additionally, residents gave higher ratings tos shopping opportunities in 20171 than in 2015 (see Trends over Time report for more details). Conversely, scores for public transportation, traffic flow, the vibrancy of the downtown/commercial area, thet town as aj place to visit and adult education opportunities lagged behind national  Place to Live  Excellent 41%  Poor - Good  comparisons.  1% Fairl 3%  56%  Percent rating positively(e.g., excellent/good)  Comparison to national benchmark  Higher 70%  "Similar  IL Lower 89%  95%  86%  78%  77  Overall image  Neighborhood Place to raise children Place to retire  Overall appearance  3    The National Citizen Survey""  Figure 1: Aspects of Community Characteristics  Percent rating positively (e.g., excellent/good, very/somewhat. safe) Comparison to national benchmark Higher as Similar Lower  SAFETY Overall feeling of safety Safe in neighborhood Safe downtown/commerdal area MOBILITY Overall ease of travel Paths and walking trails Ease of walking Travel by bicycle Travel by public transportation Travel by car Public parking Traffic flow NATURAL ENVIRONMENT Overall natural environment Cleanliness Air quality BUILT ENVIRONMENT Overall built environment New development in Morrisville Affordable quality housing Housing options Public places ECONOMY Overall economic health Vibrant downtown/commerca area Business and services Cost of living Shopping opportunities Employment opportunities Place to visit Place to work RECREATION AND WELLNESS Health and wellness Mental health care Preventive health services Health care Food Recreational opportunities Fitness opportunities EDUCATION AND ENRICHMENT Education and enrichment opportunities Religious or spiritual events and activities Cultural/arts/music activities Adult education K-12 education Child care/preschool COMMUNITY ENGAGEMENT Social events and activities Neighborliness Openness and acceptance Opportunities to volunteer  91% 97% 96%  58% 66% 52% 49%  33% 19% 25%  74% 79% 91% 94%  60% 58% 46% 65% 67%  84% 73% 58% 84% 68% 47% 79% 66% 56% 72% 69% 83% 60% 64% 72% 67% 58% 74% 72% 64% 62% 61% 64%  28%  38%  84%  Opportunities to participate in community matters  78  4    Governance  How well does the government of Morrisville meet the needs and expectations of its residents? The overall quality of thes services provided by Morrisville as well as the manneri in which these services are provided are. key components ofl how residents rate their quality of] life. Around 8i in 10 residents rated the overall quality ofservices provided byt the' Town ofl Morrisville as excellent or good. Marks for Town services as well as services) provided byt the Federal Government (which decreased since 2015) were similar to comparison Survey respondents also rated various aspects of Morrisville's leadership and governance.. About two-thirds or more of residents rated government performance as excellent or good. Many evaluations of Morrisville government were. higherthan national averages including, welcoming citizen involvement, confidence: in' Town government, acting in thel besti interest of the community, being honest andi treating all residents fairly. Respondents evaluated over; 30i individual services and amenities available in Morrisville. Broadly, atl least 6i in: 10 residents rated most oft these services and amenities favorably and nearly all ratings were similar to or higher than communities across the U.S. The strongest services were related to Built Environment and Economy; around two- thirds or more ofi respondents positively scored storm drainage, utility billing, code enforcement, cablet television and economic development and these measures werel higher thanl benchmark communities. Other strengths int the communityincluded police services and sidewalk maintenance. The only item for which residents gave marks  communities.  lower than other municipalities was bus or transit services. Participants scores for street cleaning and cable television werel higher, while ratings foryard waste pick-up, sewer services andi recreation  Overall Quality of Town Services  centers were. loweri in 2017 thani in 2015.  Excellent 26%- Poor - 1% - Fair_/ 14%  _Good 59%  Percent rating positively(e.g., excellent/good)  Comparison to national benchmark  Higher 74%  Similar  Lower  65%  65%  68%  65%  70%  78%  74%  40%  Value of Overall Welcoming Confidence Acting in Being Treating all Customer Services services for direction citizen in Town the best honest residents service provided by  taxes paid  involvement government interest of  fairly  the Federal Government  Morrisville 5  79    The National Citizen Survey""  Figure 2: Aspects of Governance Percent rating positively (e.g., excellent/good) Comparison to national benchmark Higher Similar Lower  SAFETY Police Fire  88% 95% 92% 76% 81% 72% 74%  Ambulance/EMS Crime prevention Fire prevention Animal control Emergency preparedness MOBILITY Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services NATURAL ENVIRONMENT Garbage collection Recycling Yard waste pick-up Drinking water Natural areas preservation Open space BUILT ENVIRONMENT Storm drainage Sewer services Power utility Utility billing Code enforcement Cable television ECONOMY Economic development RECREATION AND WELLNESS Town parks Recreation programs Recreation centers Health services EDUCATION AND ENRICHMENT Public libraries Special events COMMUNITY ENGAGEMENT Public information  55% 50%  73% 62% 58% 72% 49%  29%  79% 76% 74% 78%  53% 49%  70% 79% 81% 78% 64% 66% 72% 80% 64% 59% 76% 84% 71% 68%  Land use, planning and zoning  47%  80  6    Participation  Are the residents of Morrisville connected to the community and each other?  An engaged community harnesses its most valuable resource, its residents. The connections and trust among residents, government, businesses and other organizations help to create a sense of community, a shared sense of membership, belonging and history. Similar to other communities int thel U.S., about 6in 101 respondents gave About 8i in 10 survey respondents indicated they planned toi remain int the community for thei next five years and around 9 ini 10 would recommend living in] Morrisville tos someone who asked; thesel levels were: similar tot those found across thei nation. About one-third of residents reported they had contacted Town employees, which was The: survey included over 30 activities and behaviors for which respondents indicated how often they participated in or performed each, ifa at all. Residents' rates of Participation varied, but were mostly on par with national averages. Morrisville respondents were. less likely to observe a code violation or be under housing cost stress and were more optimistici that the economy would) have aj positive impact on theiri income than thosei in comparison communities. Similar to other parts of the country, nearly all resident had not been the victim ofa a crimei ini the 12 months preceding the survey, had purchased local goods or services and hadj participated in healthy behaviors.  excellent or good scores toi the sense of community in Morrisville.  lower than rates reported elsewhere.  Morrisville: residents reported below average participation rates for using publict transportation, carpooling, doing ai favori for a neighbor and voting inl local elections. Whilei fewer respondents indicated they had used Morrisville recreation centers in 2017, more: residents attendeda Town-sponsored event or volunteered than in 2015.  Sense of Community  Excellent. 21% Poor 8%  Good 41%  Fair- 30%  Percent rating positively (e.g., very/somewhat likely, yes)  Comparison to national benchmark  Higher Similar Lower  93%  84%  34% Contacted Morrisville employees  Recommend Morrisville 7  Remaini in Morrisville  81    The National Citizen Survey"  Figure 3: Aspects of Participation Percent rating positively (e.g., yes, more than once ar month, always/sometimes) Comparison to national benchmark Higher Similar Lower  SAFETY  Stocked supplies for an emergency Did NOT report a crime Was NOT the victim of a crime  38%  81% 91%  MOBILITY  Used public transportation instead of driving 5% Carpooled instead of driving alone Walked or biked instead of driving NATURAL ENVIRONMENT Conserved water Made home more energy efficient Recycled at home BUILT ENVIRONMENT Did NOT observe a code violation NOT under housing cost stress  24%  50%  74% 74% 86% 72% 80%  ECONOMY  Purchased goods or services in Morrisville Economy will have positive impact on income  99%  49% 34%  Worki in Morrisville RECREATION AND WELLNESS Used Morrisville recreation centers Visited a Town park Ate 5 portions of fruits and vegetables Inv very good to excellent health EDUCATION AND ENRICHMENT Used Morrisville public libraries Attended a Town-sponsored event COMMUNITY ENGAGEMENT  51%  86% 88% 90%  Participated in moderate or vigorous physical activity  68% 57% 57%  Participated in religious or spiritual activities  39%  Campaigned for an issue, cause or candidate 17% Contacted Morrisville elected officials 17%  Volunteered Participated in a club 18% Talked to or visited with neighbors Done a favor for a neighbor Read or watched local news Voted in local elections  30%  88% 71% 84% 70%  82  8    Special Topics  The' Town of Morrisville included several questions ofs special interest on' Thel NCS. Townl leadership sought to understand residents' attendance of various meetings, quality of County-level services, support for funding several capital investment projects, reasons forl livingi int the community and strategic planning priorities. Thei first question asked residents about theirattendance: for threei types of local meetings. Around 2i in 10 reported theyl had attended al homeowner's association or neighborhood watch meeting at least oncei int the 12 months prior tot thes survey and abouti 11 in 10 had attended a' Town Council meeting. Slightly feweri indicated they Thinking about local public meetings (oflocal elected officials like Town Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, ifat  had attended an advisory committee meeting. Figure 4: Attendance of Morrisville Meetings  all, have you or other household, members attended a local public meeting?  Attended al HOA or Neighborhood Watch Meeting Attended a Town of Morrisville Council Meeting Attended a Town of Morrisville Advisory Committee Meeting  21%  P Percent at least once  10% 7%  Respondents were asked toi rate the overall quality of services provided at the County-level. Closet to 6in10 awarded high marks to services provided by thej public school system and Wake County. Overall, how would you rate the quality oft the services provided by each of the following?  Figure 5: Quality of Wake County Government and School System  E Excellent 22%  Good 41%  Fair  "Poor 30%  Wake County Public School System  7%  Wake County 8%  51%  35%  6%  83  9    The National Citizen Survey""  Morrisville survey respondents were: asked to ratei their level of support for funding al list ofe eight possible capital investment projects and were given space toi identify an alternative project int their own words.. Atl least 8in1 10 residents were at least somewhat supportive of funding roadway/transportation and publics safety improvements, and slightly fewer were atl least somewhats supportive of emiommema/.tomwater, bicycle/Pedestrian and parks/recreational improvements. About 2 ini 10 or fewer residents would strongly support using tax funds for Town Center-Future phases, public facility or cultural/historical improvements. For thei full verbatim responses to The town operating budget does not have the capacity to pay for significant capital improvements without additional. funding resources for debt service payments. Please indicate to what extent you would support or  the other category, please seei the Open. End Report under separate cover.  Figure 6: Support for Capital Investment Funding  oppose the use oft tax dollars to fund each oft the following capital investment, projects:  "Strongly support Somewhat support Somewhat oppose "Strongly oppose  Roadway/lransportaton improvements (non-major thoroughfares) Public: safety improvements Envwtonmenta/somater improvements Bicycle/Pedestrian (i.e. sidewalks) improvements Parks/Recreational improvements Town Center-Future phases Publici facility improvements (.e., Town Hall, public works) Cultura/Historical improvements  58% 44% 41% 41% 38% 21% 18% 15%  30% 46% 42% 44% 47%  8% 4% 7%3% 13% 4% 11% 4% 12% 4% 12% 9% 15%  48% 45% 40%  18% 27% 30% 27%  Other  51%  9% 14%  84  10    The National Citizen Survey"  In another question, unique to Morrisville's: survey, residents were: asked toi identify which one thingt theyl liked most about livingi in the community. Nearly 4i ini 101 residents identified thel location, and about 3i in 10 cited the quality of life in Morrisville, while less than 1ini0 reported parks and greenways as the one thingt theyl liked most about residingi in the Town. Fivej percent or fewer of respondents choset the remaining characteristics. Morrisville's new brand is alla about 'Live Connected. Live Well.' What one thing do you like most about living in  Figure 7: Residents' Reasons for Living in Morrisville  Morrisville?  Location  39% 31%  Quality of life in general Parks and greenways Small town feel Friends/family 4% Schools 4% Town amenities 2% My neighborhood 2% Affordability 1% Other 3%  9% 5%  85  11    The National Citizen Survey"  The' Town also asked residents toi identify int their own words a community need ori issuei to address int the Town strategic planning process int the next fivey years that was not traffic ort transportation related. A total of 202 surveys were completed by Morrisville residents; oft these 1231 respondents provided a response fort this open- ended question that was not related toi traffic or transportation. Close to one-quarter oft these: 1231 respondents replied with a response relatedi to economic development, growth andl housing issues. About 1 in 101 residents cited issues related toj parks, recreation and art; bicycle and pedestrian; and government services as needs they would liket tol have addressed in the strategic planning process ini the next five years (seet the Open. End Report for more The Town is currently working on solutions related to traffic andi transportation. What other. single community need or issue would, you like Morrisville to address in their strategic planning process in the next five years  details).  Figure 8: Strategic Planning Priorities besides issues related to ralç/transportaton, Economic eveepmengowayioiang  26% 14% 13% 12% 8% 8% 6%  Parks/recreation/art needs Bicycle/Pedestrian needs Government services Safety issues Schools Cost of living/taxes dleaniness/appearance 2%  Other  12%  86  12    The National Citizen Survey"  Conclusions  Morrisville residents feel positively about their community and are engaged. Almost all residents evaluated their quality ofl life in Morrisville favorably and thought thet town was an excellent or good place to live. Around 9i in 101 respondents gave positive reviews to thet town as a placet to raise children and tot the overall appearance of the community, ratings that were both higher thani thei national average. Atl least 8i in 10 survey participants gave high marks to their neighborhoods as places tol live and indicated they were likelyt to Given residents' positive views of the quality ofl lifei in Morrisville, it makes sense that participants would be engaged in their community. Respondents praised the openness and acceptance of the community toward people of diversel backgrounds atl levels higherthant those seen across the country. Further, respondents were: more pleased with opportunities to attend social events and activities and cultura/arts/music activities and reported higherl levels of attendance: for Town-sponsored events and volunteerism in 2017, compared tot the 2015 survey Mobility received mixed reviews and appears to be an area in which residents would like to Thei facet of Mobility received evaluations on both ends oft the spectrum. Overall ease oft travel was positively scored by about half ofr residents and atl least 6in 10 gave favorable reviews to the: availability of paths and walking trails, public parking, street cleaning, street lighting and sidewalk maintenance. Moreover, participants gave higher scores to street cleaningi in 2017 thani in 2015 andi ratings for public parking and sidewalk maintenance werel higher than comparison communities. Alternatively, less than one-third of respondents awarded excellent or good marks to ease oft travel by public transportation, traffic flow and bus or transit services, which were rated lower than in communities elsewhere. Additionally, only about one-quarter ofi residents reported they had participated in carpooling efforts and less than 1i in 10 had used alternative transportation instead of driving, which was lower than thei national averages. Finally, when asked if they would support funding adhway/transportation improvements with an increase int taxes, nearly 9i ini 10 indicated they would support this Safety is an asset Morrisville residents appreciate and want to maintain.  remain in Morrisville and would recommend livingi in thet town to others.  administration. see improvements.  capital investment (about 6i ini 10 would strongly support it).  All evaluations of the various features of Safety were: rated positively] by al large majority of respondents, and Safety was stilli identified as one oft thei top priorities for the community toi focus on int the coming two years. Almost all residents felt safei in Morrisville's downtown/commercal area and ini their neighborhoods, and residents' ratings fori the overalli feeling of safetyi in Morrisville werel higher than those across thei nation.. All Safety-related services were given favorable reviews by at least 7i in 10 survey participants, and ratings for police services were especially strong. A1 majority ofr respondents had neitherl been the victim of a crime nor needed to report a crime toj police. Additionally, when respondents were: asked to indicate their level of support fora a tax increaset toi fund capital investment projects, public safetyi improvements topped thel list (90% of respondents  supported this measure).  87  13    THE NCS  The National Citizen Survey"  Morrisville, NC Dashboard Summary of Findings  DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  88  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    Summary  Thel National Citizen Surveymm (The NCSTM)is a collaborative effort between National Research Center, Inc. (NRC) and thel International City/County Management. Association (ICMA). The survey and its administrationa are standardized to assure. high quality research methods and directly comparable: results across Thel NCS communities. The NCS captures residents' opinions within thet three pillars of a community (Community Characteristics, Governance: and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report summarizes Morrisville's performance in the eight facets of community livability with the "General" rating as a summary of results fromi the overarching questions not shown within any of the eight facets. The "Overall" represents the community pillar in its entirety (the eight facets and general). Bys summarizing resident ratings across the eight facets and three pillars ofa al livable community, aj picture of Morrisville's community livability emerges. Below, the color of each community facet summarizes how residents rated each oft thej pillars that supporti it - Community Characteristics, Governance and Participation. When most ratings werel higher than thel benchmark, the colori isi the darkest shade; when most ratings werel lower than the benchmark, the colori is thel lightest shade.. A mix of ratings (higher and lower than thel benchmark): resultsina Broadly, ratings for the dimensions of community livabilityi in Morrisville were similar tot the national benchmark. Evaluations for Built Environment across Governance and Participation were stronger than in other communities. Additionally, measures for Economy and Community Engagement within Governance. and Natural Environment within Community Characteristics werel higher than thel benchmarks. Aspects of Participation for Mobility were lower than comparison communities. Thisi information can be helpful ini identifying the areas that merit more  color between the extremes.  attention.  Figure 1: Dashboard Summary  Community Characteristics 15 32 2 5 1 2 1 5 2 1 0 5 5 1 2 5 4  Governance 12 33 0 3 1 6 1 6 0 6 4 3 1 0 0 4 0 2 5 3  Participation 3 26 0 2 0 3 0 1 0 3 2 0 1 2 0 5 0 3 0 7  Higher Similar Lower Higher Similar Lower Higher Similar Lower  Overall General Safety Mobility Natural Environment Built Environment Economy Recreation and Wellness Education and Enrichment Community Engagement Legend  5 0 0 2 0 0 2 0 1 0  1 0 0 1 0 0 0 0 0 0  5 1 0 2 0 0 0 0 0 2  Higher Similar Lower  89  1    The National Citizen Survey."m  Figure 2: Detailed Dashboard  Community Characteristics Trend Benchmark Percent  Governance positive 89% Customer service 93% Services provided by Morrisville 70% Services provided by the + Federal Government  Trend Benchmark Percent *  Participation positive 74% Recommend Morrisville 85% Remain in Morrisville 40% Contacted Morrisville employees  Trend Benchmark Percent  positive 93% 84% 34%  Overall appearance Overall quality of life Place to retire Place to raise children Place to live Neighborhood Overall image Overall feeling of safety Safe inr neighborhood Safe downtown/commercal area  $  T 95% 4 97% $ 86% 78% T 91% 97% 96%  Police Crime prevention Fire Fire prevention Ambulance/EMS Emergency preparedness Animal control Traffic enforcement Streetr repair Street cleaning Street lighting Snow removal 58% Sidewalk maintenance * Traffic signal timing € 66% Bus or transit services : Garbage collection Recycling Yard waste pick-up Drinking water Open space Natural areas preservation 58% Sewer services 46% Storm drainage : 65% Power utility $ 60% Utility billing 67% Land use, planning and zoning Code enforcement Cable television  1 88% Was NOT the victim ofa crime 4 76% Did NOT reporta a crime 4 * 95% Stocked supplies for an emergency 81% 92% 74% * 72% 55% Carpooled instead of driving * * 50% Walked or biked instead of T * 73% Used public transportation $ 62% 4 58% 1 72% 49% 29% $ 79% Recycled at home 76% Conserved water 74% Made home more energy efficient * 78% 49% $ 53% T € * 81% 1 78% 47% 64% 66%  $ 91% 4 81% * 38%  Trafficf flow Travel by car Travel by bicycle Ease of walking Travel by publict transportation Overall ease travel Public parking Paths and walking trails Overall natural environment $ Air quality Cleanliness  25% 49% 33% 52% 19% $ 74% 79% 94% 91%  24% 50% 1 5%  alone driving instead of driving  € $ 86% $ 74% 74%  New development in Morrisville Affordable quality housing Housing options Overall built environment Public places  79% NOT experiencing housing cost stress 70% Did NOT observe a code violation  T 80% T 72%  90  Legend TT Much higher  Higher  Similar  Lower  Much lower 2  Not available    The National Citizen Survey."m  Community Characteristics Trend Benchmark Percent  Governance 84% Economic development *  Trend Benchmark Percent positive T  Participation 72% Economy will have positive € impact oni income Morrisville Work in Morrisville  Trend Benchmark Percent positive T 49% 34%  positive * 1 T 1 84% 1T 68% 47% 58% 28% 79% 73% 4 64% 60% T 83% 56% € 66% 1 72% 74% 58% T 72% * 67% 38% 72% 61% $ 64% 64%  Overalle economic health Shopping opportunities Employment opportunities 4 Place to visit Cost ofl living Vibrant downtown/commerca area Place to work Business and services Fitness opportunities Recreational opportunities Health care Food Mental health care Health and wellness Preventive health services K-12 education Cutura/arts/music activities Child care/preschool Religious or spiritual events and activities Adult education Overall education and enrichment Opportunities top participate in community matters Opportunities to volunteer Openness and acceptance Social events and activities T Neighborliness  Purchased goods or services in € 4 99%  Town parks Recreation centers 69% Recreation programs * Health services  $  80% In very goodt to excellent health 59% Used Morrisville recreation centers 64% Visited a Town park 76% Ate! 5 portions off fruits and vegetables Participated inr moderate or vigorous physical activity 84% Used Morrisville publicl libraries 71% Participated in religious or spiritual activities Attendedi a Town-sponsored event  68%  €  Public libraries Special events  57% * 39% 57%  Publici information Overall direction 84% Value of services for taxes : paid Welcoming citizen involvement 62% Confidence in Town government Actingi in the best interest * of Morrisville Being honest Treating all residents fairly *  68% * 65% 65% : T 68% T 65% T T  Sense of community Votedi inl local elections Talked to or visited with neighbors Volunteered Participated ina club 70% Campaigned for ani issue, cause € or candidate 74% Contacted Morrisville elected officials Done af favor for a neighbor  62% 70% 88% 30% 18% 17% * 17% 71%  $ T  78% Read or watched local news $ : 84%  91  Legend 1T Much higher  Higher  Similar  Lower  Much lower 3  Not available    THE NCS  The National Citizen Survey"  Morrisville, NC  Comparisons by Demographic Subgroups  DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  92  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    Summary  Thel National Citizen Surveymm (The NCSTM)is a collaborative effort between National Research Center, Inc. (NRC) and thel International City/County! Management. Association (ICMA)." The survey andi its administration are standardized to assure high quality research methods and directly comparable: results across Thel NCS communities. This report discusses differences in opinion of survey respondents by age, sex, race/ethnicity, Responses ini the following tables show only the proportion of respondents giving a certain answer; for example, thej percent of respondents who rated the quality of] life as "excellent" or "good," or thej percent of respondents who attended aj public meeting moret than once a month. ANOVA and chi-square tests of significance were applied to these comparisons ofs survey questions.. A "p-value" of 0.05 orl less indicates that there isl less than a 5%1 probability that differences observed between subgroups are due to chance; or in other words, a greater than 95%] probability that the differences observed are "real.Where differences were statistically significant, theyl havel been shaded Thei margin of error for all respondents (202 completed surveys) is generally no greater than plus or minus seven percentage points around any given percent. Thei margin ofe errori for subgroups isl less precise. For subgroups of  housing tenure (rent or own) and housing unit type (attached or detached).  grey.  approximately 100 respondents, the margin of errori is] plus or minus 10 percentage points. Notable differences between demographic subgroups included thei following:  Older residents (55+)and males tended tol be: more critical of measures of Community Characteristics related tol Mobility, Built Environment and Recreation and Wellness. Respondents who were. Hispanic and/or another race were generally more] pleased with the community as a placet to retire, traffici flow, ease of car travel, availability of affordable quality housing and cost ofl living, but were. less satisfied with Recreation and When differences were significant, females, those who were. Hispanic and/or another race, homeowners and those whol livedi in detached housing felt more positively: about services and amenities provided byt the Town of] Morrisville, as well as reported higher levels of] Participation. However, renters andi those who residedi in attached housing gave higher evaluations tot the overall direction that Morrisville isi taking and werel less likely to observe: a code violation. Survey participants who were white alone awarded higher marks to utilityl billing andl had higher rates of recycling and voting inl local elections than their counterparts. Younger residents (18-34) were. less likely to have engaged iny various activities in their community, including participatingi in a club, attending any type ofl local meeting and interacting with their neighbors. Participants who werei female or those who were: al race other than white) placed higher importance on the natural environment, health and wellness opportunities and education and enrichment as areas of focus for  Wellness aspects.  the Town in thei next two years.  93  1    The National Citizen Survey"  Table 1: Community Characteristics - General  Detached or attached  Age 18- 35- 34 54 55+ Female Male 99% 98% 95% 98% 98% 71% 71% 70% 83% 61% 90% 93% 83% 90% 90%  Sex  Race/ethnicity White alone, not Hispanic and/or other Hispanic 96% 76% 97% 83% 94% 61% 88%  Rent or own  Percent rating positively (e.g., excellent/good)  race 91% 80% 99% 92% 98% 83% 92%  Rent Own Detached Attached Overall 94% 93% 91% 96% 93% 78% 77% 79% 77% 78% 100% 96% 97% 98% 97% 78% 95% 97% 70% 86% 96% 95% 97% 92% 95% 66% 75% 75% 66% 70% 90% 89% 93% 86% 89%  The overall quality of life in Morrisville 99% 88% 95% 97% 90% Overall image or reputation of Morrisville 83% 79% 64% 80% 75% Your neighborhood: as a place to live 74% 94% 97% 83% 90% Morrisville as a place to raise children 95% 96% 94% 95% 96%  Morrisville as a place to live Morrisville as a place to retire Overall appearance of Morrisville Table 2: Community Characteristics - Safety Percent rating positively (e.g., excellent/good, very/somewhat safe) Overall feeling of safety in Morrisville Iny your neighborhood during the day  Detached or attached  Age 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 88% 97% 98%  Rent or own  18-34 54 55+ Female Male Hispanic 91% 92% 86% 94% 88% 99% 96% 94% 96% 97%  other race Rent Own Detached Attached Overall  94% 95% 95%  94% 88% 91% 90% 91% 99% 94% 96% 98% 97% 100% 93% 95% 98% 96%  In Morrisville's business area during the day 100% 95% 90% 97% 95%  Table 3: Community Characteristics Mobility Percent rating positively (e.g., excellent/good, very/somewhat: safe) Overall ease of getting to the places you usually have to visit Traffic flow onr major streets Ease of public parking Ease oft travel by car in Morrisville Ease oft travel by public transportation in Morrisville Ease of travel by bicycle in Morrisville Ease of walking in Morrisville Availability of paths and walking trails  Detached or attached  Age 18- 35- 34 54 55+ Female Male 63% 59% 44% 59% 56% 34% 25% 9% 36% 16% 89% 74% 50% 79% 70% 56% 53% 21% 51% 46% 29% 12% 4% 23% 16% 30% 38% 14% 50% 18% 53% 55% 36% 60% 42% 78% 66% 34% 72% 58%  Sex  Race/ethnicity White alone, not Hispanic and/or Hispanic 54% 18% 74% 35% 17% 30% 57% 66%  Rent or own  other race Rent Own Detached Attached Overall  65% 37% 78% 67% 21% 35% 47% 65%  53% 62% 59% 57% 58% 20% 31% 24% 28% 25% 78% 72% 75% 77% 74% 44% 52% 50% 48% 49% 27% 14% 14% 27% 19% 27% 38% 35% 29% 33% 43% 58% 57% 41% 52% 70% 62% 63% 70% 66%  94  2    The National Citizen Survey"  Table 4: Community Characteristics Natural Environment  Detached or attached  Age 18- 35- 34 54 55+ Female Male 87% 78% 59% 83% 74% 99% 93% 85% 91% 97% 92% 94% 84% 91% 92%  Sex  Race/ethnicity White alone, not Hispanic and/or Hispanic 79% 94% 90%  Rent or own  Percent rating positively (e.g., excellent/good, very/somewhat safe) Quality of overall natural environment in Morrisville Air quality Cleanliness of Morrisville  other race Rent Own Detached Attached Overall  80% 95% 94%  84% 73% 76% 83% 79% 96% 92% 95% 93% 94% 91% 91% 95% 88% 91%  Table 5: Community Characteristics Built Environment  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, Hispanic and/or 65% 70% 64%  Rent or own  Percent rating positively (e.g., excellent/good, very/somewhat safe) Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) Public places where people want to spend time Variety of housing options Availability of affordable quality housing Overall quality of new development in Morrisville Table 6: Community Characteristics - Economy Percent rating positively (e.g., excellent/good, very/somewhat safe) Overall economic health of Morrisville Morrisville as a place to work Morrisville as a place to visit Employment opportunities Shopping opportunities Cost of living in Morrisville Overall quality of business and service establishments inl Morrisville Vibrant downtown/commerclal. area  34 54 55+ Female Male not Hispanic other race Rent Own Detached Attached Overall  71% 59% 39% 74% 46% 68% 76% 38% 75% 60% 58% 76% 57% 65% 65% 40% 58% 34% 56% 35% 37% 53% 70% 39% 60% 57% 52%  55% 66% 66% 58%  62% 57% 60% 61% 60% 74% 60% 65% 71% 67% 47% 80% 79% 45% 65% 34% 56% 56% 31% 46% 67% 62% 54% 62% 53% 58%  Detached or attached  Age 18- 35- 34 54 55+ Female Male 97% 81% 67% 84% 85% 81% 78% 76% 83% 76% 40% 52% 51% 61% 33% 68% 75% 58% 69% 69% 89% 80% 85% 91% 77% 59% 62% 51% 72% 45% 78% 76% 59% 77% 71% 24% 32% 21% 19% 35%  Sex  Race/ethnicity White alone, not Hispanic and/or Hispanic 94% 85% 48% 70% 85% 48% 82% 20%  Rent or own  other race Rent Own Detached Attached Overall  76% 76% 47% 71% 85% 74% 67% 37%  88% 82% 81% 92% 84% 77% 81% 81% 76% 79% 50% 46% 49% 44% 47% 69% 69% 77% 58% 68% 86% 82% 84% 85% 84% 45% 71% 65% 48% 58% 72% 76% 74% 74% 73% 37% 19% 22% 35% 28%  95  3    The National Citizen Survey"  Table 7: Community Characteristics Recreation and Wellness  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 75% 65% 68% 89% 80% 72% 54%  Rent or own  Percent rating positively (e.g., excellent/good, very/somewhat: safe) Fitness opportunities (including exercise classes and paths or trails, etc.) Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services  34 54 55+ Female Male Hispanic 63% 71% 45% 76% 52% 62% 65% 40% 70% 51% 92% 78% 80% 93% 74% 73% 70% 55% 80% 59% 77% 75% 47% 73% 70%  other race Rent Own Detached Attached Overall  Health and wellness opportunities in Morrisville 73% 64% 55% 81% 53%  59% 64% 53% 78% 58% 71% 59%  71% 62% 62% 74% 66% 59% 68% 65% 62% 64% 56% 63% 61% 59% 60% 85% 82% 83% 84% 83% 67% 70% 67% 72% 69% 68% 74% 75% 64% 72% 50% 57% 63% 41% 56%  Availability of affordable quality mental health care 57% 67% 22% 66% 44% Table 8: Community Characteristics - Education and Enrichment  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 74% 73% 83% 44% 72% 64%  Rent or own  Percent rating positively (e.g., excellent/good, very/somewnat safe) Availability of affordable quality child care/preschoo. K-12 education Adult educational opportunities Opportunities to participate in religious or spiritual events and activities  34 54 55+ Female Male Hispanic 71% 69% 87% 65% 79% 71% 80% 55% 80% 65% 32% 41% 44% 44% 35% 48% 81% 79% 70% 67%  other race Rent Own Detached Attached Overall  Overall opportunities for education and enrichment 75% 75% 58% 79% 65%  73% 73% 66% 36% 51% 75%  71% 73% 74% 69% 72% 58% 78% 75% 62% 72% 71% 74% 71% 85% 74% 22% 53% 40% 38% 38% 63% 57% 60% 63% 58% 61% 74% 80% 50% 67%  Opportunities to attend cultural/arts/music activities 66% 61% 50% 64% 57%  Table 9: Community Characteristics - Community Engagement  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or  Rent or own  Percent rating positively (e.g., excellent/good, very/somewnat safe) Opportunities to participate in social events and activities Opportunities to volunteer Openness and acceptance of the community toward people of diverse backgrounds Neighborliness of residents in Morrisville  34 54 55+ Female Male Hispanic 65% 70% 45% 70% 59% 53% 68% 73% 76% 50% 94% 75% 81% 85% 82% 62% 64% 58% 65% 59%  other race Rent Own Detached Attached Overall  66% 65% 63% 89% 61%  66% 65% 61% 79% 66%  66% 63% 67% 61% 64% 68% 60% 62% 65% 64% 54% 64% 64% 51% 61% 86% 81% 82% 87% 84% 55% 68% 64% 57% 62%  Opportunities to participate in community matters 42% 72% 57% 72% 48%  96  4    The National Citizen Survey"  Table 10: Governance General  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 79% 68% 65% 73% 69% 75% 76% 79% 72% 22% 49% 56%  Rent or own  Percent rating positively (e.g., excellent/good) The Town of Morrisville The overall direction that Morrisville is taking Thej job Morrisville government does at welcoming citizen involvement Overall confidence in Morrisville government Being honest Treating all residents fairly Overall customer service by Morrisville employees (police, receptionists, planners, etc.) The Federal Government Wake County Wake County Public School System Table 11: Governance Safety  34 54 55+ Female Male Hispanic 79% 89% 85% 89% 81% 78% 63% 37% 69% 60% 55% 83% 49% 80% 58% 69% 68% 49% 73% 59% 84% 70% 61% 80% 69% 86% 72% 69% 84% 71% 68% 74% 80% 90% 61% 47% 44% 20% 35% 46% 53% 70% 48% 63% 58% 62% 68% 51% 58% 71%  other race Rent Own Detached Attached Overall  95% 66% 67% 68% 65% 68% 75% 77% 77% 63% 78% 70%  82% 87% 91% 74% 85% 57% 71% 68% 61% 65% 72% 58% 59% 76% 65% 74% 64% 74% 59% 68% 57% 72% 70% 57% 65% 72% 68% 71% 68% 70% 71% 77% 73% 76% 74% 72% 82% 77% 77% 78% 59% 84% 79% 63% 74% 24% 56% 43% 38% 40% 52% 67% 66% 52% 59% 53% 69% 64% 63% 63%  The value of services for the taxes paid to Morrisville 67% 67% 62% 75% 57%  Generally acting in the best interest of the community 78% 74% 42% 67% 73%  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, Hispanic and/or  Rent or own  Percent rating positively (e.g., excellent/good) Police services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Animal control Emergency preparedness (services that prepare the community for natural disasters or other emergency situations)  34 54 55+ Female Male not Hispanic other race Rent Own Detached Attached Overall  82% 95% 87%o 97% 80% 85% 87% 99% 94% 98% 90% 92% 86% 94% 100% 98% 87% 87% 78% 77% 70% 88% 67% 75% 76% 87% 77% 96% 67% 85% 73% 70% 78% 80% 67% 66% 60% 85% 81% 88% 63% 66%  95% 82% 93% 94% 80% 88% 90% 98% 98% 89% 95% 100% 88% 95% 97% 86% 92% 80% 70% 81% 80% 71% 76% 87% 77% 82% 81% 81% 76% 56% 85% 75% 67% 72%  98% 80%  83%  67% 78% 81% 63%  5    The National Citizen Survey"  Table 12: Governance Mobility Percent rating positively (e.g., excellent/good) Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services  Detached or attached  Age 18- 35- 34 54 55+ Female Male 63% 54% 43% 63% 48% 49% 52% 55% 66% 38% 71% 74% 74% 79% 66% 46% 72% 66% 66% 57% 49% 65% 56% 72% 46% 78% 67% 76% 78% 68% 47% 58% 31% 60% 39% 20% 41% 1% 36% 25%  Sex  Race/ethnicity White alone, not Hispanic and/or other Hispanic 53% 46% 65% 64% 55% 77% 46% 39%  Rent or own  race 63% 59% 83% 59% 61% 71% 55% 24%  Rent Own Detached Attached Overall 51% 60% 55% 59% 55% 36% 64% 57% 41% 50% 73% 73% 74% 71% 73% 60% 62% 67% 52% 62% 47% 67% 64% 44% 58% 69% 75% 73% 72% 72% 55% 43% 46% 55% 49% 35% 23% 36% 20% 29%  Table 13: Governance - Natural Environment  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 81% 73% 71% 81% 47% 40%  Rent or own  Percent rating positively (e.g., excellent/good) Garbage collection Recycling Yard waste pick-up Drinking water Preservation of natural areas such as open space, farmlands and greenbelts Morrisville open space  34 54 55+ Female Male Hispanic 72% 80% 87% 86% 72% 64% 79% 85% 83% 68% 71% 75% 76% 86% 60% 70% 83% 84% 85% 72% 61% 52% 35% 60% 46% 48% 54% 28% 53% 44%  other race Rent Own Detached Attached Overall  81% 81% 80% 76% 63% 60%  68% 87% 82% 71% 79% 63% 85% 81% 63% 76% 58% 84% 77% 62% 74% 62% 93% 86% 64% 78% 52% 53% 50% 57% 53% 40% 54% 53% 40% 49%  Table 14: Governance - Built Environment Percent rating positively (e.g., excellent/good) Storm drainage Sewer services Power (electric and/or gas) utility Utility billing Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) Cable television  Detached or attached  Age 18- 35- 34 54 55+ Female Male 65% 72% 75% 76% 64% 70% 84% 77% 92% 66% 75% 80% 89% 90% 70% 71% 78% 89% 90% 66% 51% 50% 26% 55% 38% 58% 71% 53% 75% 52% 72% 63% 65% 69% 64%  Sex  Race/ethnicity White alone, not Hispanic and/or other Hispanic 69% 79% 86% 89% 41% 53% 68%  Rent or own  race 72% 78% 75% 69% 54% 78% 69%  Rent Own Detached Attached Overall 66% 73% 70% 68% 70% 60% 94% 84% 67% 79% 66% 92% 86% 68% 81% 62% 91% 85% 63% 78% 38% 52% 48% 43% 47% 57% 67% 68% 54% 64% 59% 71% 72% 56% 66%  98  6    The National Citizen Survey"  Table 15: Governance Economy Percent rating positively (e.g., excellent/good) Economic development  Detached or attached  Age 18- 35- 34 54 55+ Female Male 86% 64% 62% 73% 70%  Sex  Race/ethnicity White alone, not Hispanic and/or other Hispanic 72%  Rent or own  race 74%  Rent Own Detached Attached Overall 62% 78% 70% 74% 72%  Table 16: Governance - Recreation and Wellness  Detached or attached  Age 18- 35- 34 54 55+ Female Male 86% 80% 68% 81% 79% 50% 75% 51% 68% 57% 48% 69% 53% 61% 58% 94% 68% 71% 81% 73%  Sex  Race/ethnicity White alone, not Hispanic and/or other Hispanic 86% 70% 66% 83%  Rent or own  Percent rating positively (e.g., excellent/good) Town parks Recreation programs or classes Recreation centers or facilities Health services  race 75% 58% 54% 75%  Rent Own Detached Attached Overall 81% 79% 82% 78% 80% 58% 67% 70% 45% 64% 66% 54% 61% 56% 59% 68% 84% 75% 82% 76%  Table 17: Governance Education and Enrichment  Detached or attached  Age 18- 35- 34 54 55+ Female Male 80% 90% 69% 90% 79% 68% 77% 68% 84% 61%  Sex  Race/ethnicity White alone, not Hispanic and/or other Hispanic 80% 66%  Rent or own  Percent rating positively (e.g., excellent/good) Public library services Town-sponsored special events  race 87% 83%  Rent Own Detached Attached Overall 75% 92% 89% 78% 84% 65% 79% 80% 57% 71%  Table 18: Governance - Community Engagement  Detached or attached  Age 18- 35- 34 54 55+ Female Male 60% 74% 63% 73% 64%  Sex  Race/ethnicity White alone, not Hispanic and/or other Hispanic 66%  Rent or own  Percent rating positively (e.g., excellent/good) Public information services Table 19: Participation General  race 72%  Rent Own Detached Attached Overall 58% 75% 76% 52% 68%  Detached or attached  Age  Sex  Race/ethnicity White alone, not Hispanic and/or 52% 90% 79% 35%  Rent or own  Percent rating positively (e.g., always/sometimes, more 18- 35-  than once a month, yes) Sense of community  34 54 55+ Female Male Hispanic 59% 71% 46% 70% 55% 89% 79% 90% 82% 85% 30% 32% 54% 32% 38%  other race Rent Own Detached Attached Overall  76% 98% 89% 33%  52% 73% 69% 51% 62% 93% 94% 96% 89% 93% 74% 93% 86% 81% 84% 29% 41% 35% 36% 34%  Recommend living in Morrisville to someone who asks 90% 96% 93% 95% 92%  Remain in Morrisville for the next five years Contacted the Town of Morrisville (in-person, phone, email or web) for help ori information  99  7    The National Citizen Survey"  Table 20: Participation - Safety Percent rating positively (e.g., always/sometimes, more than once a month, yes) Was NOT the victim of a crime Did NOT report a crime  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 92% 77% 44%  Rent or own  34 54 55+ Female Male Hispanic 94% 93% 76% 93% 88% 85% 83% 66% 80% 81%  other race Rent Own Detached Attached Overall  90% 87% 30%  95% 86% 89% 93% 91% 86% 75% 78% 85% 81% 38% 39% 37% 39% 38%  Stocked supplies in preparation for an emergency 33% 36% 52% 35% 42%  Table 21: Participation - Mobility Percent rating positively (e.g., always/sometimes, more than once ar month, yes) Walked or biked instead of driving Carpooled with other adults or children instead of driving alone Used bus, rail, subway or other public transportation instead of driving Table 22: Participation - Natural Environment Percent rating positively (e.g., always/sometimes, more than once ar month, yes) Recycle at home Made efforts tor make your home more energy efficient Made efforts to conserve water Table 23: Participation - Built Environment Percent rating positively (e.g., always/sometimes, more than once a month, yes) NOT under housing cost stress Did NOT observe a code violation  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 55% 25% 3%  Rent or own  34 54 55+ Female Male Hispanic 47% 62% 32% 63% 40% 15% 32% 24% 22% 25% 7% 2% 11% 9% 2%  other race Rent Own Detached Attached Overall  44% 22% 7%  56% 47% 53% 49% 50% 18% 30% 28% 18% 24% 7% 4% 3% 8% 5%  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 94% 73% 73%  Rent or own  34 54 55+ Female Male Hispanic 70% 99% 93% 82% 91% 78% 67% 79% 84% 63% 75% 68% 87% 78% 69%  other race Rent Own Detached Attached Overall  78% 73% 75%  83% 90% 93% 77% 86% 70% 77% 70% 80% 74% 67% 80% 71% 78% 74%  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 83% 58%  Rent or own  34 54 55+ Female Male Hispanic 82% 81% 71% 79% 81% 80% 67% 61% 72% 70%  other race Rent Own Detached Attached Overall  76% 88%  73% 86% 86% 71% 80% 79% 63% 64% 81% 72%  100  8    The National Citizen Survey"  Table 24: Participation - Economy Percent rating positively (e.g., always/sometimes, more than once ar month, yes) Purchase goods or services from a business located in Morrisville Economy will have positive impact on income Work inl Morrisville  Detached or attached  Age 35-  Sex  Race/ethnicity White alone, not Hispanic and/or  Rent or own  18-34 54 55+ Female Male Hispanic 100% 99% 96% 98% 99% 50% 54% 39% 53% 46% 39% 37% 13% 22% 44%  other race Rent Own Detached Attached Overall  100% 53% 33%  100% 47% 37%  100% 97% 99% 98% 99% 44% 56% 55% 42% 49% 47% 20% 30% 39% 34%  Table 25: Participation - Recreation and Wellness Percent rating positively (e.g., always/sometimes, more than once a month, yes) Visited a neighborhood park or Town park  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 54% 83% 82% 89% 73%  Rent or own  34 54 55+ Female Male Hispanic 94% 95% 56% 85% 89%  other race Rent Own Detached Attached Overall  Used Morrisville recreation centers or their services 43% 63% 43% 50% 53% Eat at least 5 portions of fruits and vegetables a day 80% 94% 91% 93% 83% Participate in moderate or vigorous physical activity 87% 94% 92% 91% 90% Reported being in' "very good" or "excellent" health 72% 68% 58% 64% 71%  52% 93% 97% 93% 62%  45% 57% 58% 42% 51% 88% 86% 89% 85% 86% 82% 95% 97% 75% 88% 88% 92% 94% 85% 90% 58% 77% 69% 66% 68%  Table 26: Participation - Education and Enrichment Percent rating positively (e.g., always/sometimes, more than once ar month, yes) Used Morrisville public libraries or their services Participated in religious or spiritual activities in Morrisville Attended a Town-sponsored event  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, not Hispanic and/or 47% 29% 55%  Rent or own  34 54 55+ Female Male Hispanic 56% 69% 31% 59% 55% 43% 41% 30% 29% 50% 54% 70% 42% 61% 56%  other race Rent Own Detached Attached Overall  70% 54% 65%  51% 65% 65% 46% 57% 41% 38% 37% 44% 39% 57% 61% 67% 44% 57%  9    The National Citizen Survey"  Table 27: Participation - Community Engagement  Detached or attached  Age  Sex  Race/ethnicity White alone, not Hispanic and/or  Rent or own  Percent rating positively (e.g., always/sometimes, more 18- 35- than once a month, yes) Campaigned or advocated for ani issue, cause or candidate Contacted Morrisville elected officials (in-person, phone, email or web) to express your opinion Volunteered your time to some group/activity in Morrisville Participated in a club Talked to or visited with your immediate neighbors Done af favor for a neighbor Attended a Town of Morrisville Council Meeting Attended a Town of Morrisville Advisory Committee Meeting Attended an HOA or Neighborhood Watch Meeting Read or watchl local news (via television, paper, computer, etc.) Vote in local elections Table 28: Community Focus Areas  34 54 55+ Female Male Hispanic 9% 17% 41% 23% 13% 0% 21% 46% 16% 19% 20% 43% 28% 22% 41% 8% 26% 22% 20% 16% 75% 96% 94% 83% 92% 48% 85% 89% 70% 73% 1% 14% 20% 8% 12% 0% 11% 14% 7% 8% 8% 28% 28% 18% 24% 73% 91% 91% 86% 82% 64% 65% 96% 70% 69%  other race Rent Own Detached Attached Overall  21% 13% 30% 22% 80% 71% 11% 8% 18% 88% 86%  12% 19% 33% 15% 96% 70% 9% 5% 24% 80% 48%  6% 30% 24% 9% 17% 3% 32% 25% 6% 17% 33% 31% 40% 19% 30% 21% 16% 21% 15% 18% 81% 93% 95% 76% 88% 56% 87% 86% 49% 71% 1% 19% 14% 4% 10% 1% 13% 10% 3% 7% 2% 38% 31% 5% 21% 83% 85% 89% 76% 84% 53% 87% 76% 59% 70%  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White alone, Hispanic and/or 96% 91% 85%  Rent or own  Percent rating positively (e.g., essential/very important) 34 54 55+ Female Male not Hispanic other race Rent Own Detached Attached Overall  Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to Quality of overall natural environment in Morrisville Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community  99% 95% 95% 98% 95% 93% 95% 90% 91% 95% 92% 88% 88% 94% 84% 62% 77% 77% 85% 59% 66% 75% 75% 76% 87% 62% 64% 70% 83% 73% 83% 69% 61% 96% 78% 64% 87%0 78% 84% 86% 73% 73% 91% 64% 75%  99% 96% 94% 77% 87% 83%  99% 95% 97% 96% 97% 93% 94% 95% 91% 94% 92% 87% 89% 88% 89% 62% 82% 74% 67% 72% 71% 79% 77% 70% 74% 94% 72% 80% 83% 66% 75% 81% 81% 83% 76% 92% 82% 74% 82% 75% 81% 78%  visit  102  10    The National Citizen Survey"  Table 29: Question 14  The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars to fund each of the following capital investment projects: (Percent rating as' "strongly" or "somewhat support"). Cultura/Historical improvements Emwtommenta/Somwate: improvements Parks/Recreational improvements Bicycle/Pedestrian (i.e. sidewalks) improvements Public facility improvements (i.e., Town Hall, public works) Public safety improvements Town Center-Future phases Other Table 30: Question 15  Detached or attached  Age 18- 35-  Sex  Race/ethnicity Rent or own White Hispanic alone, not and/or  34 54 55+ Female Male Hispanic other race Rent Own Detached Attached Ove 46% 65% 66% 71% 44% 50% 66% 64% 49% 53% 62% 78% 89% 84% 94% 75% 80% 89% 88% 79% 83% 85% 70% 95% 92% 89% 81% 78% 92% 86% 84% 87%o 82% 83% 90% 81% 87% 83% 78% 95% 84% 86% 87% 82%  57% 73% 62% 73% 59% 52% 86% 95% 91% 100% 83% 86% 72% 72% 59% 83% 58% 61%  84% 62% 69% 69% 60% 63 98% 89% 93% 95% 85% 89% 90% 86% 92% 90% 87% 89% 82% 65% 74% 73% 64% 69%  Roadway/lransporation improvements (non-major thoroughtares) 91% 85% 92% 95% 83% 90%  68% 80% 84% 100% 56% 67% 93% 61% 92% 77% 76% 77%  Detached or attached  Age 18- 35-  Sex  Race/ethnicity White Hispanic alone, not and/or other  Rent or own  34 54 55+ Female Male Hispanic Location 36% 44% 20% 52% 48% 56% Small town feel 56% 31% 13% 17% 83% 22% Town amenities 0% 70% 30% 42% 58% 26% Affordability 0% 44% 56% 100% 0% 4% Schools 42% 58% 0% 11% 89% 52% greenways 22% 75% 2% 70% 30% 41% neighborhood 13% 49% 38% 30% 70% 57% Grew up here 0% 0% 0% 0% 0% 0% Friends/amily 64% 15% 22% 1% 99% 16% general 39% 43% 18% 63% 37% 61% Other 89% 1% 10% 0% 100% 100%  race Rent Own Detached Attached Overal 44% 47% 53% 61% 39% 100 78% 78% 22% 22% 78% 74% 0% 100% 99% 1% 10 96% 40% 60% 56% 44% 100 48% 42% 58% 57% 43% 1009 59% 83% 17% 78% 22% 100% 43% 12% 88% 74% 26% 100% 0% 0% 0% 0% 0% 0% 84% 69% 31% 30% 70% 100% 39% 37% 63% 69% 31% 100% 0% 89% 11% 10% 90% 100%  Parks and My  Morrisville's new brand is all about 'Live Connected. Live Well.'What one thing do Quality of lifei in you like most about living in Morrisville? (Please select only one.) Significance not tested.  103  11    THE NCS  The National Citizen Survey"  Morrisville, NC  Comparisons by Geographic Subgroups  DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  104  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    Summary  Thel National Citizen Surveymm (The NCSTM)is a collaborative effort between National Research Center, Inc. (NRC) and thel International City/County! Management. Association (ICMA). The survey andi its administration are standardized to assure high quality research methods and directly comparable: results across Thel NCS communities. This report discusses differences in opinion of survey respondents by Council District. Responses in thei following tables show only thej proportion of respondents giving a certain answer; for example, thej percent ofi respondents who rated the quality ofl life as "excellent" or "good," or thej percent of respondents who attended aj public meeting more than once a month. ANOVA and chi-square tests of significance were applied to these comparisons of survey questions.. A "p-value" of 0.05 or less indicates that there isl less than a 5% probability that differences observed between District are duei to chance; or in other words, a greater than 95% probability that the differences observed are "real." Where differences were: statistically significant, they have been shaded Thei margin ofe errori for all respondents (202 completed surveys) is generally no greater than plus or minus seven percentage points around any given percent. Thei margin of errori for subgroups isl less precise. For subgroups of approximately 100 respondents, the margin of errori is] plus or minus 10 percentage points. Council Districts were tracked: for comparison and thei number of completed surveys fore each arei in the figurel below.  grey.  Figure 1: Geographic Areas Council District District1 District2 2 District 3 District 4  Number of Completed Surveys  31 52 52 67  Notable differences between Districts included the following:  When differences were noted, residents in District 31 tended to give less favorable scores to aspects across Community Characteristics, including measures: related tol Mobility (ease of walking and availability of paths and walking trails), Built Environment (variety of] housing options andi new development) and Recreation and Wellness (fitness and recreational opportunities), as well as opportunities for education and enrichment in Under the Governance Pillar, respondents from Districti 1 werel less pleased with' Town services and amenities within the areas of] Mobility and Economy while District 3 participants werel less likely to positively rate general aspects, such as services provided by Morrisville, Wake County and the Wake County Public School System, Morrisville welcoming citizen involvement and confidence in' Town government than their counterparts. District 3 respondents also tended to evaluate Recreation and Wellness services lower than residents living elsewhere in Morrisville. On the other hand, these survey respondents were: more: active in Residents whol livedi in District 1 werel less likely toi report they were under housing cost stress, but more. likely  Morrisville, than other residents.  using publict transportation.  tol have observed a code violation than other respondents.  105  1    The National Citizen Survey"  Table 1: Community Characteristics - General Percent rating positively (e.g., excellent/good) The overall quality of life in Morrisville Overall image or reputation of Morrisvile Morrisville as a place to live Your neighborhood as a place to live Morrisville as a place to raise children Morrisville as a place to retire Overall appearance of Morrisville Table 2: Community Characteristics - Safety Overall feeling of safety in Morrisville In your neighborhood during the day In Morrisville's business area during the day Table 3: Community Characteristics - Mobility  Council District District2 District3 81% 99% 80% 73% 96% 98% 97% 71% 95% 98% 68% 81% 90% 94% Council District 92% 96% 92%  District1 98% 77% 98% 94% 100% 64% 86%  District 4 95% 80% 95% 85% 89% 65% 86%  Overall 93% 78% 97% 86% 95% 70% 89%  Percent rating positively (e.g., excellent/good, very/somewhat safe)  District 1 District 2 District. 3 District 4 Overall  91% 96% 100%  87% 97% 96%  93% 98% 97%  91% 97% 96%  Council District 56% 27% 77% 54% 35% 39% 58% 84%  Percent rating positively (e.g., excellent/good, very/somewhat safe) Overall ease of getting to the places you usually have to visit  District 1 District 2 District3 District 4 Overall  63% 23% 91% 71% 0% 36% 58% 59%  47% 33% 75% 39% 20% 18% 32% 40%  68% 18% 59% 40% 10% 36% 63% 74%  58% 25% 74% 49% 19% 33% 52% 66%  Traffic flow on major streets Ease of public parking Ease of travel by car in Morrisville Ease of travel by public transportation in Morrisville Ease of travel by bicycle in Morrisville Ease of walking in Morrisville Availability of paths and walking trails  Table 4: Community Characteristics - Natural Environment Percent rating positively (e.., excellent/good, very/somewhat safe) Quality of overall natural environment in Morrisville  Council District 70% 95% 92%  District 1 District 2 District3 District 4 Overall  92% 97% 99%  69% 92% 84%  87% 92% 93%  79% 94% 91%  Air quality Cleanliness of Morrisville  106  2    The National Citizen Survey"  Table 5: Community Characteristics - Built Environment Percent rating positively (e.g., excellent/good, very/somewhat safe) Public places where people want to spend time Variety of housing options Availability of affordable quality housing Overall quality of new development in Morrisville Table 6: Community Characteristics Economy Percent rating positively (e.., excellent/good, very/somewhat safe)  Council District  District1 District2 District 3 District4 4 Overall 45% 69% 69% 78% 67% 93% 65% 40% 74% 65% 59% 41% 37% 53% 46% 74% 67% 36% 60% 58%  Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) 61% 58% 45% 78% 60%  Council District 79% 81% 47% 83% 72% 61% 76% 28%  District1 District 2 District3 District 4 Overall  Overall economic health of Morrisville Morrisville as a place to work Morrisville as a place to visit Employment opportunities Shopping opportunities Cost of living in Morrisville Vibrant downtown/commercal area  98% 81% 36% 63% 85% 54% 70% 21%  69% 70% 38% 56% 90% 63% 73% 21%  91% 85% 65% 72% 87% 55% 72% 41%  84% 79% 47% 68% 84% 58% 73% 28%  Overall quality of business and service establishments in Morrisville Table 7: Community Characteristics Recreation and Wellness Percent rating positively (e.., excellent/good, very/somewhat safe) Health and wellness opportunities in Morrisville Fitness opportunities (including exercise classes and paths or trails, etc.) Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care  Council District 62% 68% 63% 76% 63% 85% 64%  District 1 District2 District3 3 District 4 Overall  65% 68% 63% 97% 68% 66% 61%  53% 41% 41% 76% 58% 61% 29%  83% 76% 72% 85% 85% 75% 62%  66% 64% 60% 83% 69% 72% 56%  107  3    The National Citizen Survey"  Table 8: Community Characteristics - Education and Enrichment Percent rating positively (e.g., excellent/good, very/somewhat safe) Overall opportunities for education and enrichment Availability of affordable quality child care/preschool K-12 education Adult educational opportunities Opportunities to attend cultural/arts/music activities Opportunities to participate in religious or spiritual events and activities Table 9: Community Characteristics - Community Engagement Percent rating positively (e.g., excellent/good, very/somewhat safe) Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Neighborliness of residents in Morrisville Table 10: Governance - General Percent rating positively (e.g., excellent/good) The Town of Morrisville The value of services for the taxes paid to Morrisville The overall direction that Morrisvile is taking The job Morrisville government does at welcoming citizen involvement Overall confidence in Morrisville government Generally acting in the best interest of the community  Council District 78% 68% 66% 51% 60% 76%  District1 District2 District3 District4 Overall  75% 84% 91% 44% 67% 70%  48% 80% 64% 15% 40% 51%  86% 63% 86% 37% 67% 71%  72% 72% 74% 38% 58% 67%  Council District 77% 66% 61% 86% 74%  District1 District2 District3 District 4 Overall  61% 49% 54% 78% 51%  52% 62% 59% 85% 51%  65% 74% 66% 86% 71%  64% 64% 61% 84% 62%  Openness and acceptance of the community toward people of diverse backgrounds  Council District 93% 71% 69% 74% 70% 83% 75% 77% 80% 59% 71% 60%  District1 District 2 District3 District 4 Overall  83% 64% 60% 80% 64% 69% 72% 79% 44% 27% 53% 88%  73% 53% 60% 42% 45% 48% 72% 70% 73% 32% 43% 47%  91% 85% 69% 65% 72% 65% 74% 68% 77% 65% 78% 70% 78% 74% 82% 78% 87% 74% 43% 40% 68% 59% 68% 63%  Being honest Treating all residents fairly The Federal Government Wake County Wake County Public School System  Overall customer service by Morrisville employees (police, receptionists, planners, etc.)  108  4    The National Citizen Survey"  Table 11: Governance Safety  Council District District District District District 1 2 3 84% 96% 79% 94% 88% 100% 99% 83% 100% 95% 94% 94% 81% 100% 92% 60% 84% 73% 83% 76% 95% 77% 65% 90% 81% 48% 78% 65% 86% 72% 48% 81% 70% 80% 74%  Percent rating positively (e.g., excellent/good) Police services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Animal control situations)  4 Overall  Emergency preparedness (services that prepare the community for natural disasters or other emergency  Table 12: Governance - Mobility Percent rating positively (e.g., excellent/good) Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services  Council District District2 70% 61% 84% 71% 64% 74% 42% 31%  District 1 31% 16% 43% 45% 35% 74% 41% 1%  District3 50% 54% 71% 62% 66% 57% 48% 0%  District 4 65% 60% 83% 66% 63% 82% 64% 64%  Overall 55% 50% 73% 62% 58% 72% 49% 29%  Table 13: Governance - Natural Environment Percent rating positively (e.g., excellent/good) Garbage collection Recycling Yard waste pick-up Drinking water Morrisville open space  Council District 83% 85% 76% 80% 72% 75%  District1 District2 District3 District 4 Overall  70% 54% 72% 78% 39% 29%  73% 77% 71% 69% 34% 25%  88% 82% 77% 85% 63% 59%  79% 76% 74% 78% 53% 49%  Preservation of natural areas such as open space, farmlands and greenbelts  109  5    The National Citizen Survey"m  Table 14: Governance - Built Environment Percent rating positively (e.g., excellent/good) Storm drainage Sewer services Power (electric and/or gas) utility Utility billing Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) Cable television Table 15: Governance - Economy Percent rating positively (e.g., excellent/good) Economic development  Council District District2 District3 70% 64% 86% 67% 77% 68% 84% 65% 54% 32% 74% 53% 91% 40%  District1 56% 71% 84% 81% 46% 41% 53%  District4 84% 87% 91% 81% 52% 73% 73%  Overall 70% 79% 81% 78% 47% 64% 66%  Council District District 2 District3 75% 84%  District1 50%  District 4 74%  Overall 72%  Table 16: Governance - Recreation and Wellness Percent rating positively (e.g., excellent/good) Town parks Recreation programs or classes Recreation centers or facilities Health services  Council District District 2 88% 79% 76% 83%  District1 81% 64% 51% 63%  District3 61% 24% 21% 80%  District 4 85% 77% 77% 75%  Overall 80% 64% 59% 76%  Table 17: Governance - Education and Enrichment Percent rating positively (e.g., excellent/good) Public library services Town-sponsored special events  Council District District2 District3 84% 67% 87% 58%  District1 100% 59%  District4 84% 70%  Overall 84% 71%  Table 18: Governance - Community Engagement Percent rating positively (e.g., excellent/good) Public information services  Council District District2 District3 88% 36%  District1 64%  District4 73%  Overall 68%  110  6    The National Citizen Survey"  Table 19: Participation General  Council District 73% 94% 93% 37%  Percent rating positively (e.g., always/sometimes, more than once a month, yes)  District1 District2 District3 District4 Overall  Sense of community  53% 88% 69% 24%  50% 98% 93% 33%  71% 62% 91% 93% 77% 84% 40% 34%  Recommend living in Morrisville to someone who asks Remain in Morrisville for the next five years Table 20: Participation - Safety Was NOT the victim of a crime Did NOT report a crime  Contacted the Town of Morrisville (in-person, phone, email or web) for help or information  Council District 97% 87% 38%  Percent rating positively (e.g., always/sometimes, more than once a month, yes)  District1 District2 District 3 District4 Overall  88% 80% 29%  85% 82% 39%  93% 74% 43%  91% 81% 38%  Stocked supplies in preparation for an emergency Table 21: Participation - Mobility  Council District 55% 27% 1%  Percent rating positively (e.g., always/sometimes, more than once a month, yes) Carpooled with other adults or children instead of driving alone Used bus, rail, subway or other public transportation instead of driving Table 22: Participation - Natural Environment  District1 District2 District3 District4 Overall  Walked or biked instead of driving  42% 35% 0%  53% 20% 15%  49% 17% 3%  50% 24% 5%  Council District 85% 66% 67%  Percent rating positively (e.g., always/sometimes, more than once a month, yes)  District 1 District2 District3 District 4 Overall  Recycle at home Made efforts to make your home more energy efficient Made efforts to conserve water Table 23: Participation - Built Environment  100% 68% 75%  88% 78% 79%  75% 82% 75%  86% 74% 74%  Council District 73% 75%  Percent rating positively (e.g., always/sometimes, more than once a month, yes)  District 1 District2 District3 3 District 4 Overall  NOT under housing cost stress Did NOT observe a code violation  95% 48%  71% 85%  82% 76%  80% 72%  111  7    The National Citizen Survey"  Table 24: Participation - Economy  Council District 97% 49% 38%  Percent rating positively (e.g., always/sometimes, more than once a month, yes) Purchase goods or services from a business located in Morrisville Economy will have positive impact on income Work in Morrisville  District1 District2 District3 District 4 Overall  100% 56% 49%  100% 42% 26%  97% 54% 27%  99% 49% 34%  Table 25: Participation - Recreation and Wellness Used Morrisville recreation centers or their services Visited a neighborhood park or Town park Eat at least 5 portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Reported being in "very good" or "excellent" health Table 26: Participation - Education and Enrichment Percent rating positively (e.g., always/sometimes, more than once a month, yes) Used Morrisville public libraries or their services Participated in religious or spiritual activities in Morrisville Attended a Town-sponsored event Table 27: Participation - Community Engagement  Council District 54% 98% 100% 100% 65%  Percent rating positively (e.g., always/sometimes, more than once a month, yes)  District 1 District2 District 3 District4 Overall  46% 96% 85% 84% 51%  25% 64% 77% 89% 65%  77% 91% 92% 89% 85%  51% 86% 88% 90% 68%  Council District 65% 47% 84%  District 1 District. 2 District 3 District4 Overall  67% 31% 73%  41% 41% 28%  59% 36% 50%  57% 39% 57%  Council District 18% 19% 48% 12% 97% 86% 15% 9% 35% 84% 66%  Percent rating positively (e.g., always/sometimes, more than once a month, yes) Campaigned or advocated for an issue, cause or candidate Contacted Morrisville elected officials (in-person, phone, email or web) to express your opinion Volunteered your time to some group/activity in Morrisville Participated in a club Talked to or visited with your immediate neighbors Done at favor for a neighbor Attended a Town of Morrisville Council Meeting Attended a Town of Morrisville Advisory Committee Meeting Attended an HOA or Neighborhood Watch Meeting Read or watch local news (via television, paper, computer, etc.)  District1 District2 District3 District4 Overall  8% 7% 18% 21% 86% 56% 5% 6% 12% 84% 78%  22% 22% 12% 8% 79% 67% 11% 7% 15% 87% 70%  18% 17% 18% 17% 42% 30% 30% 18% 90% 88% 73% 71% 7% 10% 5% 7% 24% 21% 81% 84% 66% 70%  Vote in local elections  112  8    The National Citizen Survey"  Table 28: Community Focus Areas Percent rating positively (e.g., essential/very important) Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Table 29: Question 14  Council District  District1 District2 District3 District4 Overall 99% 94% 97% 97% 97% 92% 99% 88% 96% 94% 94% 92% 80% 91% 89% 71% 74% 76% 74% 74% 74% 86% 70% 72% 75% 83% 79% 84% 83% 82% 72% 79% 77% 81% 78%  Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) 59% 67% 75% 83% 72%  The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars to fund each of the following capital investment projects: (Percent rating as "strongly" or "somewhat  Council District District District District District 1 2 3 57% 53% 48% 64% 55% 81% 85% 76% 89% 83% 84% 80% 83% 90% 84% 97% 89% 80% 76% 85% 51% 74% 61% 66% 63% 84% 96% 83% 94% 89% 98% 81% 81% 96% 89% 56% 71% 60% 86% 69% 100% 95% 69% 71% 77%  support"). Cultural/Historical improvements Envwtonmenta/somate. improvements Parks/Recreational improvements Bicycle/Pedestrian (i.e. sidewalks) improvements Public facility improvements (i.e., Town Hall, public works) Public safety improvements Roaway/lransporaton improvements (non-major thoroughfares) Town Center-Future phases Other  4 Overall  9    The National Citizen Survey"  Table 30: Question 15  Council District District District District District 1 2 3 19% 22% 25% 34% 100% 4% 0% 56% 40% 100% 16% 36% 0% 49% 100% 66% 32% 0% 2% 100% 0% 0% 0% 0% 0% 1% 16% 7% 77% 100% 17% 31% 37% 15% 100% 0% 0% 84% 16% 100%  4 Overall  Location  Small town feel 7% 20% 62% 11% 100% Town amenities 0% 12% 0% 88% 100%  Affordability Schools Parks and greenways Grew up here Friends/family Quality ofl lifei in general Other  My neighborhood 13% 22% 17% 48% 100%  Morrisville's new brand is all about 'Live Connected. Live Well.' What one thing do you like  most about livingi in Morrisville? (Please select only one.)  Significance not tested.  10    THE NCS  The National Citizen Survey"  Morrisville, NC Open-ended Responses  DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  115  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    Contents Summary  Verbatim Responses to Open-ended Question  Charter Members AAPOR Transparency  The National Citizen Survey."m 0 2001-2017 National Research Center, Inc. The NCSTM is presented by NRC in collaboration with ICMA.  initiative AMERICANA ASSOCIATIONFOR NRC is a charter member of the AAPOR Transparency Initiative, providing PUBLCOPNONPESEARCH clear disclosure of our sound and ethical survey research practices.  116    Summary  Thel National Citizen SurveyPM (The! NCSTM) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management. Association (ICMA). The survey andi its administration are standardized to assure high quality research methods and directly comparable: results across' Thel NCS communities. This report includes the verbatim responses to an open-ended question included on' The NCS 2017 survey for Morrisville, as well as "other" categories fromi two additional questions. Additional reports and the Respondents were asked to record their opinions about strategic planning priorities in the following question: The' Towni is currently working on solutions related to traffic and transportation. What other single community need ori issue would you likel Morrisville to address int their strategic planning process in thei next The verbatim responses were categorized' by topic area and thoset topics are: reported int thei following chart with the] percent ofi responses given in each category. Because some comments from residents covered more thana single topic, those verbatim responses are grouped by thei first topic listed in each comment whenevera Results from the open-ended question are best understood by reviewing thei frequencies that summarize responses as well ast the actual verbatim responses themselves. At total of: 202 surveys were completed by Morrisville residents; oft these 1231 respondents wrotei ini responses fort the open-ended question that was not Closet to one-quarter oft these 123 respondents replied with ai response related tot the economic development, growth and housing issues and needs they would liket tol have addressed in the strategic planning process ini the next fives years.. About 1in 101 residents wrote about issues related to parks, recreation and art; bicycle and  technical appendices are: available under separate cover.  fiveyears besidesi issues related tot tratie/transportation?  respondent mentioned more than a single topic.  related tot traffic or transportation.  pedestrian; and government: services. Figure 1: Strategic Planning Priorities besides issues related to raltç/transportation? Economic eveepmengowayioiang  The Town is currently working on. solutions related to traffic and transportation. What other. single community need or issue would you like Morrisville to address in their strategic planning process in the next five years  26% 14% 13% 12% 8% 8% 6%  Parks/recreation/art needs Bicycle/Pedestrian needs Government services Safety issues Schools Cost of living/taxes deaniness/appearance 2%  Other  12%  117  1    Verbatim Responses to Open-ended Question Thei following pages contain thei respondents' verbatim responses to questions with an open-ended response component. They are) presented as written on the survey or entered in the webs survey and havei notl been edited for spelling or grammar. Where relevant, responses havel been categorized and are presented within each category in The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars to fund each of the following capital investment projects: Other (please specify  alphabetical order.  specific project investments) Affordable housing. Affordable housing. Airplane noise reduction. Any property taxi increases. Creating a' downtown". Fixl NC54. free wi-fii inj parks and publicspaces greenways, tunnels to cross road, lights Improve traffic congestions. Improved publict transit Including all churches, etc. Landscaping. Major thorough taxes. More checks of unlicensed drivers. More sustainability Morrisville Carpenter Rdi improvement! Mowing/ trash. Need more for disabled. Not taxi increases. Pool. Publici transit. Publici transport. Publici transportation for seniors. Publici transportation. Publici transportation. Reforestation. Road widening. Safety Senior center. Senior center. Senior facility. Splash park forl kids. Support USA. Tennis, volleyball. Traffic flow. TWOI LANE. ROADS  Safer access to 55 vial bikes for teens (tol PCHS/ Target).  Street Light power utility usage at 100% (currently HOAS pay)  118  2    Upgrade aquatic center.  Morrisville's new brand is all about "Live Connected. Live Well." What one thing do  you like most about living in Morrisville? Other (please specify) Close proximity to work, church, shops, grocers, and attractions of nearby municipalities  Close to were. Iwork. Natural environment. Nothing!! Support USA values.  That we. livel between greenways & shops.  The Town is currently working on solutions related to traffic and transportation. What other single community need or issue would you like Morrisville to address in their strategic planning process in the next five years besides issues related to  trafit/transportation? Economic development community.  1)Toh have better planning/ development toj preserve green space; 2)Tol bej proactive on crime prevention in Affordable and lowi income housing. Scholarships or financial assistance: for recreational activities for kids. Affordable summer camps forl lowi income families. Thet town needs toi focus on providing forl low income families with children. The cost ofliving in Morrisville is high. Thet town of Cary has al high cost ofl living, but  A nice downtown with shops & restaurants we can walk to. they] provide amenities forl low incomei families. Affordablel housing not $300 K+ townl homes & $500-600 K SFH. City development, we would) like a downtown area. Downi town & making town less divided by culture.  Affordable. housing.  Dos something with the old factory outlet spacel like a' Tanger Mall or an areai for mom and popl businesses like Funny that traffic is expected! Seriously, I'dl likei to see less bulldozing/ clearing, and instead build within Housing: (1) reducel high-density housing / apartments .which attracts ai more transient population which is less committed tot the long-term success of Morrisville; (2) increase high-value single-family home inventory; directi investment in ways that complment and/or augment Cary VS. "compete" with Cary. ..makel living in Ihad top put' "I don't know" on al lot of these becausel I do way morei in Cary. You've got to work on getting your Iunderstand building more housing bringsi in more] people & therefore tax revenue: fori improvements but SO much of the newl building construction is SO closet together & thei new areas on McCrimmon are eye-sores somewhat b/ct thei tree lines are: not therei to conceal the new development. It lessons the overall aesthetic of the area. Plus, as aj parent, when youl have sO much new development & people moving in, while most are wonderful, it doesi increase thej possibility ofi more crime (I've seen an increase in break-ins, thefts since we Itv would be greati if we could have a; 3-5 star american cuisine restaurant- enough pizza!! Less building. More green. Do we: need more neighborhoods, apartments or strip malls????  an oldi fashioned diner and boutique shops- something with real charm. Fewer apartment complexes- do they bringi in significant tax revenue? what'st there.. A good compromisel between new areas and nature.  Housing costs are raising tooi fast.  Morrisville/Cary metro a' "seamless & integrated experience". residents attention away from Cary. Good luck!  moved here 2 yrs ago). Less high density homes. Limited housel being built.  Majorl buildingi is occurring everywhere, is time tot think about growing too rapidly. To keept the small town  feel, wei need toj presence wood area and start planting trees everywhere.  119  3    Make sure we'rel keeping up with growth and fire/ police/ ems are staffed appropriately. Don't wait until More affordable housing (not apartments) we: all can'tafford 275 k+ houses. Thank you. More affordable housing. Long time residents are being priced out of market  something awful happens toj justify it.  Morrisville needs a destination town center like Apex or Cary. Aj plan to establish a quaint 2-3 streets that are shopping destinations and restaurants that have al historici feeling and vibe. From that corel businesses would spring upa around it as has happened in Cary center. When Ithink of Morrisvillel I do not think ofat truet town center. Morrisville: seems disjointed with business area near airport, huge shopping center on 54 & then' Town Notl being] held hostage tol builders. Why densify Morrisville tot the degree that has been done. It aggravates Onel level affordable housing for retires and older people who needi tol live near their children who work at the Perhaps thet thingl I likel least about Morrisvillei ist the absence ofa' 'downtown" area with shops & restaurants. Wel love Cary & Apex's downtown areas, which are: admittedly historic. I would lovet to see a modern downtown area developed in Morrisville with thei feel oft thel historic "main street". We would also likei to see side walks connected. all throughout our town (i.e. at McCrimmon & Davis). More shade on the greenways Please do not approve morel housing, especially high density housing, whilet traffic continues tol be aj problem. Please protect some of our land for green space. Please slow down development! Possibly still addressing a need fora a' downtown" maybe makei it parkwest? Maybe not] possible. Residential building. Managing it so the market is not flooded & neighborhoods not overcrowded. Townl hall commons development make me: nervous-. hope we maintain a good mix ofi residential & commercial & not  Halli in center of historic Morrisville not cohesive.  traffic and compounds costs that are not covered by the extrai taxi income. One story affordable. housing fors seniors (no stairs) with a garage.  RTP or Raleigh.  would be great too.  over crowded.  Slow growth and homel building. Slowdown apartment and condol bldgs.  Stop thel building of apartments &1 high density housing! No more strip malls.  Too much] housing growth and] little affordable housing  Your continuing approval ofl housing development with poor transportation- roads- is absolutely horrifying. You are destroying the quality ofl lifei int this town by, your amateurish approach to development; yous should all Alarge recreation center- we need al large gym to workout in/ would like tol have our leaves sucked up each fall ifv we had them out by curb. Our development (Huntington Woods). They are done on the other side of our parkway (still Morrisville) with our high] property tax basei this should happen. Thanks. Address thei fact that it cost money toi test aj public park. Iti is] public- it should bet free.  bef fired!!  ParksRecreation/Art needs  Create recreational center, indoor gym covered hall  Girls softball for youth, yard waste pick up weeklya and/ or vacuum (like Apex) for roads, middle & high school increasing public art including temporary exhibits and permanent placements; adult, youth, and child events, festivals, andi instruction thruj parks & rec dept w/ hired instructors, artist residencies, and volunteer instructors; support to gallery businesse; recognition forl local artists; fine arts, music, theater, poetry or spoken word, performance arts, crafts, and multimedia; local arts competitions and invitational exhibitions; and scholarship: forl local student artists enrolled in associate-, bachelor-,or master-level education program  for Morrisville. Improving the aquatic center.  More Parks  More Parks and Green Spaces. Stop adding morel houses to our "small town" Morei tennis courts, volleyball sand courts, indoor golf driving range (winter).  New aquatics & fitness center @ al reasonable price.  Open space parks. We need a dog park!!  Refurbishing and updating thei town fitness center and pool. Whati is taking you sO long?  120  4    Bicycle/Pedestrian needs "Morrisville downtown"I!!  1.1 Please: focus on greenways, parks & open spaces.2. Please do not use tax $'s tol build a' "city-center" or Aj pedestrian crossing lights need tol be inj place ati the crosswalk from Huntington to Morrisville Community Center. Traffic sol heavy- Isee children having to run to get across safely. Ihave a walker and would lovet tol be  1.Side-walki improvement. 2. Noise reduction.  ablet to Cross safely to attend the exercise and pool classes, but have not dared.  Connect greenways. Finish the greenway connections. Greenways and safe bicycling routes wheret there are no side walks. More connected sidewalks.  Itwould be wonderful to connect/ finish sidewalks. Iti is really unsafet trying to avoid/ dodge cars when & Morel looped trails/ greenways; add closer dog parks! (havei to got tol Raleigh or Apex or Cary). My family uses green ways very much, Iwant to see more connections across/ below busy roads, otherwise we can't practically get anywhere.. Additionally, I don't seei many new opportunities to be green or more emsronmentalyfiemdy. It would bei nicet to find ways for our neighborhoods to use. less chemicals & more composting publicly. If find more] people adopt newi ideas ift they see. how easilyiti is demonstrated inj public. Safe ways forl high school students to get to/ from school/ friends/ work/ shop on foot or bike. Crosswalks,  Thanks.  sidewalks (Davis/ McCrimmon Pkwy/ Carpenter- Morrisville/ 55). sidewalks and lighting on Davis Dr Transportation for senior- "Door to door services". WALK buttons on all traffic lights. Crossing roads is as safety risk.  Government services  Better communication with waste management. During holidays, special pick-up days, or anything that changes the normal schedule, iti isl hard tol know what's going on. Ihave called about moret than one issue and thej people on thej phone are great, but then nothing gets done. For example, Isaw a Christmas treei fall at of thel back oft the garbage trucki intot the middle oft the road this year, creating a safety hazard. When I called, they assured me: someone would comel back right away, but nobody ever came. Myl husband eventually dragged iti into some woods. It'sa a big gapi in our generally very good & efficient services. Better yard waste pickup to accommodate: falll leaf collection, inj particular. Develop mores solar & wind power on individual homes & town facilities. More affordable child care for Environment solar panels for town bldgs, presentation of some green, undeveloped space. Ihavei repeatedly asked for as senior center for all oft the older, caring] hard working people in this town. No one seems to care why must we have aj placet to spend time meeting people and trying to improve the community. Thei increase in growth of seniors is unbelievable. Iv wish thei thei newi mayor willl look ati this situation and seriously realize howi important our senior are: and what they contribute to Morrisville.  Dedicate as senior center. working families.  Immediate attention: a senior center. ITinfrastructure & public safety. More sustainabilityi initiatives Morei town activities. Morei town events. Morrisville. Ohi no!  Make sure all links on your website work! For example community resources: menu. has al link for emergency  operations information which goes toa a' "we're sorry.." page!  Myl husband has MS. There's: no free: services for us elderly people that are disabled. It seems that Morrisville is geared for young Mid Eastern Indian people. In one yrt the small town feeling is gone. I see too much building apt going up: and my realtor friend said tol bej prepared for about 80,000 more) people moving into Provide an online newsletter no resident know what isl happening inl Morrisville. I don'tknow where parks, etc arei in Morrisville. Itend to doi things in Cary. Iknow where downtown, parks, etc arei in Cary.  121  5    Site plans for parkingi in neighborhoods &1 businesses. knowledge. Andj publici transportation is must for Morrisville.  Some educational institutions/ courses could be started int the nearby area. Sot that we can enhance our Yard wastei trash cans likei the recycle. As splash park for kids likei in Burlington & Fuquay Varina.. A new  Morrisville high school. Zoning Schools  A middle school location in Morrisville town limits not more shopping or supermarkets. More middle school options!! Lots ofe elementary. Poor choices for middle school (tooi for away).  More schools- elementary/ middle. Need middle and highs school. Public High School Public school over crowding. middle-school should be constructed.  Really really really need a middle: school for Morrisville. Instead of approving so many residential buildings Schools and maintaining (recreating) thei neighborhood school experience & social experience for our  children.  We really need ai middle school and high school in Morrisville. Work with school board for reasonable school zoning & base schools.  Safety issues Crime. speed violations. stephen drive  Find a way to enforce dangerous driver disregard oft traffic rules- including use oft turn signals & rampant Lights most oft thes street is dark. thel borders of cary and morrisville is always ignored one example: is louis More street] lights. Iti is hard to walki ini the evenings becausei there is not enough bright lighting. Need tol have additional lights on street int the village community. Inl last 133 yrs of my stay here wel had break- Safety. Recently we havel heard several cases of house breaking. Not all: reported tot the police. There are too many drivers inl Morrisville who drive without knowing thei rules oft the road. Our roads are dangerous. People drive thrui red lights- so many accidents at Davis &1 McCrimon- why are these accidents not reported?? You take your lifei iny your hands passing thru thisi intersection-Iam: SO disappointed in Morrisville-] Ih have beeni inl Kits creek for 9. years- Love my house- Hate this town!! Therel has been lots of burglaries lately. This needs tol be taken care of. 1)Do not raise anyt taxes. 2) Stopl hidden taxes & surcharges. Noi new taxes, exemption for seniors. Reducing utility bills, water bill is tooj pricey  Less Crime, it appears to be rapidly increasing  More patrollingi in the neighborhood, enforce public safety.  int the neighbor house. Prime reason is not enough lights where they live.  Public safety. security  Cost of living/taxes lowering taxes  deaniness/Appearance  Alot of non-residential areasi in Morrisville need tol bel landscaped and maintained to al higher standard. Greenway landscaping/ trash removal/ road appearance/ parking enforcement. Iwould! likei to see: schools (Montessori!) to clean up their property. Also all commercial property tol keep up their property. It isa a reflection oft the whole town when above properties are unkempt. Improve landscaping int the median of Chapel Hilll Road near thet target shopping center.  122  6    Other  1)E Besides from traffici issues, Iwould liket thel Morrisville community does the charity things, donating toy for tots, clothes (gently used). 2) Whilet the elders (65+) do have some get-together's, Iwould say dot the get- together'si ini thej place where orphans lives. They really need our presence, it makes them and elders happy Assimilation ofi fimmigrants and aliens. Preservation of American culture. Single language for official town Beingj just as welcoming to every color & race notj just trying to appease thei masses. For example: Halfofthis survey on thei front page isi inl Hindu. Ifthis town of Morrisville is representing all citizens that's finel but itis inappropriate to havei thes survey ini this language tot try tos gain support from those residents... How much didi it cost thet town to make and send this questionnaire? Why wasn't it done online.. A waste of Keep Morrisville: a southern town living environment. We do not want to feel likel bigo city. The amount of digging & put new cables by outside company'si is out of control. One company finishes and puts the grass back toi normal theni the next week another company digs it up again- there should be a window of time every: year given tot this and all companies must dot together or wait until the next year. Yes, I want tol know more: abouti the aircraft noise control at night, especially after 10:00 pm.  too.' Thisi is just my thought. Thanks. business-E English.  Community- acceptance, unity, welcoming. money and natural resources. It's not perfect but almost.  Thet town government: incompetence: is astounding.  Try tol bei more. like Cary.  Not applicable/Trafic and transportation related issues [Traffic] This is my only complaint. Fixt the roads to double lanes - traffici is al mess Ithinki traffici ist the only reali issuel here. Morrisville Carpenter road.  Expand thel busiest roads in an round Morrisville toi twol lanes on each side.  Iami newt tot the community (<31 months), sol Iwouldn't! be ablei to give an accurate answer here. Many things are: important, but without traffic control and good transportation system thet town will not  prosper.  Need to develop four lane road from Dorris Drtol highway-54 (Chappel Hill Road). Need to widen "Chapel Hill Rd" Route 54! Aviation pkwy connected with town of Cary. Please note; II live ini thei independent living facility in Preston Point. PUBLICTRANSPORTATION SHOULD! BE CONNECTED: TO RALEIGH,CARY, CHAPLE. HILLAND Publici transportation would eliminate traffic congestion.. Affordable housing.  DURHAM  Road expand on 54/ McCrimon.  Roadi improvement. Particularly making 54 41 lanei from Maynard Rdi East to Past Walmart (West). Ia am 86 years old and somewhat confined so Iam not as familiar asl Ir might be with sO many ati the ?'s arel havel lived herei for 12 years in retirement and] have no family here, use almost no services butl lovei it. Ithink our taxes are high enough and resent' "do good" pols. who want to make everyone's] life better for their own benefit. Roads are very very bad safe single line and always at thet time of going & coming from home toj job very very Thei most important issue tot this familyi isi the proposed attention of Crabtree Crossing Parkway, which we strongly oppose. Thei town of Morrisville needs to be working with thel DOTandi the town of Cary toi fix NC54 instead ofe extending Crabtree Crossing and therefore creating an unsafe: neighborhood: int thel Preston community. Thei manedi tot this area to bej past of thel Preston community; thet town ofl Morrisville was not the Traffic! It's out of control! Stopl building and approving new. housing communities! Sorry but this is my #1 Working on' Treybrooke Drive during school hours. The traffici isi terrible there. Wel have Cedar Fork  difficult please think about good roads.  draw. concern!  elementary students picked up @ 8:45 andi iti is a very dangerous intersection.  123  7    THE NCS  The National Citizen Survey"  Morrisville, NC  Supplemental Online Survey Results  DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  124  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    Contents About this Report..  Complete Survey Responses.  2 24  Verbatim Responses to Open Ended Question  Charter Members AAPOR Transparency initiative PUBLICOPINIONR RESEARCH  The National Citizen Survey."m 0 2001-2017 National Research Center, Inc. The NCSTM is presented by NRC in collaboration with ICMA. clear disclosure of our sound and ethical survey research practices.  125  AMERICANA ASSOCIATIONFOR NRC is a charter member of the AAPOR Transparency Initiative, providing    About this Report  As] part ofi its] participation in' Thel National Citizen SurveyPM, the' Town of Morrisville conducted a mailed survey of 1,500 residents. Surveys were1 mailed to randomly selected households in October 2017 and data were collected through early December 2017. After the official data collection period was underway (seet the report, The National Citizen Survey: Community Livability Report, Morrisville, NC, 2017), the' Town made available a web-based survey toi its residents through al link on the' Town's website. Visitors toi thes site were ablet to completei thes survey This report contains thei results oft this administration of the web-based survey that have not been weighted to  during latel November and early December and: 32 surveys were received.  current population estimates of Morrisville.  126  1    The National Citizen Survey"  Complete Survey Responses  The followingi pages contain a complete set of responses to each question on the survey, excluding the "don't tknow" responses. The percent of respondent  giving aj particular response is shown followed by thei number of respondents (denoted with "N=").  Responses excluding "don't know"  Table 1: Question 1 Morrisville as a place to live Your neighborhood as a place to live Morrisville as a place to raise children Morrisville as a place to work Morrisville as a place to visit Morrisville as a place to retire The overall quality of life in Morrisville Table 2: Question 2 Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Overall image or reputation of Morrisville Table 3: Question 3  Please rate each of the following aspects of quality of life in Morrisville:  Excellent  Good  Fair  Poor  Total  41% N=13 47% N=15 9% N=3 3% N=1 100% N= 41% N=13 47% N=15 9% N=3 3% N=1 100% N= 44% N=12 48% N=13 4% N=1 4% N=1 100% N=2 33% N=10 43% N=13 20% N-é6 3% N=1 100% N=30 17% N=5 21% N=6 52% N=15 10% N=3 100% N=29 24% N=7 41% N=12 14% N=4 21% N=6 100% N=29 34% N=11 50% N=16 13% N=4 3% N=1 100% N=32  Please rate each of the following characteristics as they relate to Morrisville as a whole:  Excellent  Good  Fair  Poor  Total  52% N=16 32% N=10 13% N=4 3% N=1 100% N=31 19% N=6 26% N=8 29% N=9 26% N=8 100% N=31 39% N=12 42% N=13 13% N=4 6% N=2 100% N=31 10% N=3 45% N=14 29% N=9 16% N=5 100% N=31 32% N=10 48% N=15 13% N=4 6% N=2 100% N=31 26% N=7 41% N=11 22% N=6 11% N=3 100% N=27 31% N=9 62% N=18 3% N=1 3% N=1 100% N=29 23% N=7 48% N=15 23% N=7 6% N=2 100% N=31 32% N=10 52% N=16 13% N=4 3% N=1 100% N=31  Overall "built environment" of Morrisville (including overall design, buildings, parks and  Please indicate how likely or unlikely you are to do each of the following: Recommend living in Morrisville to someone who asks Remain in Morrisville for the next five years Table 4: Question 4 Please rate how safe or unsafe you feel: In your neighborhood during the day  Very likely Somewhat likely Somewhat unlikely Very unlikely 32% N=10 52% N=16 3% N=1 13% N=4 100% N=31 47% N=14 37% N=11 10% N=3 7% N=2 100% N=30  Total  Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe  Total  76% N=22 14% N=4 3%  N=1 N=1  3% N=1 3% N=1 100% N=29 0% N=0 3% N=1 100% N=31 127  In Morrisville's business area during the day 74% N=23 19% N=6 3%  2    The National Citizen Survey"  Table 5: Question 5 Traffic flow on major streets Ease of public parking Ease of travel by car in Morrisville Ease of travel by public transportation in Morrisville Ease of travel by bicycle in Morrisvile Ease of walking in Morrisville Availability of paths and walking trails Air quality Cleanliness of Morrisville Overall appearance of Morrisville Public places where people want to spend time Variety of housing options Availability of affordable quality housing Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care  Please rate each of the following characteristics as they relate to Morrisville as a whole: Excellent  Good  Fair  Poor  Total  3% N=1 20% N=6 27% N=8 50% N=15 100% N=30 13% N=4 42% N=13 29% N=9 16% N=5 100% N=31 10% N=3 26% N=8 29% N=9 35% N=11 100% N=31 5% N=1 10% N=2 5% N=1 81% N=17 100% N=21 12% N=3 35% N=9 19% N=5 35% N=9 100% N=26 10% N=3 41% N=12 34% N=10 14% N=4 100% N=29 19% N=6 55% N=17 23% N=7 3% N=1 100% N=31 39% N=12 48% N=15 10% N=3 3% N=1 100% N=31 42% N=13 52% N=16 3% N=1 3% N=1 100% N=31 42% N=13 45% N=14 6% N=2 6% N=2 100% N=31 23% N=7 47% N=14 27% N=8 3% N=1 100% N=30 16% N=5 48% N=15 23% N=7 13% N=4 100% N=31 14% N=4 36% N=10 25% N=7 25% N=7 100% N=28 34% N=10 48% N=14 14% N=4 3% N=1 100% N=29 19% N=6 52% N=16 23% N=7 6% N=2 100% N=31 35% N=11 52% N=16 10% N=3 3% N=1 100% N=31 25% N=7 68% N=19 4% N=1 4% N=1 100% N=28 26% N=7 59% N=16 7% N=2 7% N=2 100% N=27 27% N=4 40% N=6 20% N=3 13% N=2 100% N=15  Fitness opportunities (including exercise classes and paths or trails, etc.)  3    The National Citizen Survey"  Table 6: Question 6 Availability of affordable quality child care/preschool K-12 education Adult educational opportunities Opportunities to attend cultural/arts/music activities Opportunities to participate in religious or spiritual events and activities Employment opportunities Shopping opportunities Cost of living in Morrisville Overall quality of business and service establishments in Morrisville Vibrant downtown/commercal area Overall quality of new development in Morrisville opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Neighborliness of residents in Morrisville Table 7: Question 7 Made efforts to conserve water Made efforts to make your home more energy efficient Household member was a victim of a crime in Morrisville Reported a crime to the police in Morrisville Stocked supplies in preparation for an emergency Campaigned or advocated for an issue, cause or candidate  Please rate each of the following characteristics as they relate to Morrisville as a whole: Excellent  Good  Fair  Poor  Total  22% N=4 44% N=8 11% N=2 22% N=4 100% N=18 24% N=5 38% N=8 29% N=6 10% N=2 100% N=21 15% N=3 30% N=6 25% N=5 30% N=6 100% N=20 10% N=3 52% N=15 24% N=7 14% N=4 100% N=29 27% N=7 58% N=15 12% N=3 4% N=1 100% N=26 12% N=3 52% N=13 24% N=6 12% N=3 100% N=25 19% N=6 58% N=18 19% N=6 3% N=1 100% N=31 10% N=3 43% N=13 17% N=5 30% N=9 100% N=30 19% N=6 52% N=16 26% N=8 3% N=1 100% N=31 4% N=1 32% N=9 18% N=5 46% N=13 100% N=28 3% N=1 40% N=12 40% N=12 17% N=5 100% N=30 14% N=4 52% N=15 24% N=7 10% N=3 100% N=29 19% N=5 62% N=16 15% N=4 4% N=1 100% N=26 29% N=8 57% N=16 11% N=3 4% N=1 100% N=28 37% N=11 47% N=14 10% N=3 7% N=2 100% N=30 26% N=8 52% N=16 16% N=5 6% N=2 100% N=31  Openness and acceptance of the community toward people of diverse backgrounds  Please indicate whether or not you have done each of the following in the last 12 months. Observed a code violation or other hazard in Morrisville (weeds, abandoned buildings, etc.)  No  Yes  Total  20% N=6 80% N=24 100% N=30 13% N=4 87% N=26 100% N=30 65% N=20 35% N=11 100% N=31 90% N=28 10% N=3 100% N=31 87% N=27 13% N=4 100% N=31 55% N=17 45% N=14 100% N=31 48% N=15 52% N=16 100% N=31 52% N=16 48% N=15 100% N=31 58% N=18 42% N=13 100% N=31  Contacted the Town of Morrisville (in-person, phone, email or web) for help or information Contacted Morrisville elected officials (in-person, phone, email or web) to express your opinion  129  4    The National Citizen Survey"  Table 8: Question 8  In the last 12 months, about how many times, if at all, have you or other 2t times a week or 2-41 times a Once a month or  household members done each of the following in Morrisville? Used Morrisville recreation centers or their services Visited a neighborhood park or Town park Used Morrisville public libraries or their services Participated in religious or spiritual activities in Morrisville Attended a Town-sponsored event Used bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Volunteered your time to some group/activity in Morrisville Participated in a club Talked to or visited with your immediate neighbors Done af favor for a neighbor Table 9: Question 9  more  month  less  Not at all  Total  23% N=7 23% N=7 19% N=6 35% N=11 100% N=31 26% N=8 39% N=12 29% N=9 6% N=2 100% N=31 26% N=8 23% N=7 23% N=7 29% N=9 100% N=31 10% N=3 13% N=4 26% N=8 52% N=16 100% N=31 3% N=1 16% N=5 55% N=17 26% N=8 100% N=31 3% N=1 3% N=1 3% N=1 90% N=28 100% N=31 19% N=6 0% N=0 26% N=8 55% N=17 100% N=31 16% N=5 23% N=7 29% N=9 32% N=10 100% N=31 10% N=3 19% N=6 29% N=9 42% N=13 100% N=31 6% N=2 3% N=1 23% N=7 68% N=21 100% N=31 23% N=7 52% N=16 16% N=5 10% N=3 100% N=31 19% N=6 19% N=6 45% N=14 16% N=5 100% N=31  Thinking about local public meetings (of local elected officials like Town Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household  21 times a 2-41 times a Once a month week or more month  members attended a local public meeting? Attended a Town of Morrisville Council Meeting Attended a Town of Morrisville Advisory Committee Meeting Attended an HOA or Neighborhood Watch Meeting Table 10: Question 10 Police services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Traffice enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services  or less  Not at all  Total  10% N=3 0% N=0 26% N=8 65% N=20 100% N=31 6% N=2 3% N=1 13% N=4 77% N=24 100% N=31 7% N=2 7% N=2 13% N=4 73% N=22 100% N=3  Please rate the quality of each of the following services in Morrisville:  Excellent  Good  Fair  Poor  Total  36% N=9 36% N=9 20% N=5 8% N=2 100% N=25 52% N=13 40% N=10 8% N=2 0% N=0 100% N=25 61% N=11 33% N=6 6% N=1 0% N=0 100% N=18 33% N=8 46% N=11 21% N=5 0% N=0 100% N=24 45% N=10 50% N=11 0% N=0 5% N=1 100% N=22 27% N=7 31% N=8 23% N=6 19% N=5 100% N=26 21% N=6 32% N=9 36% N=10 11% N=3 100% N=28 29% N=8 50% N=14 14% N=4 7% N=2 100% N=28 25% N=7 43% N=12 18% N=5 14% N=4 100% N=28 18% N=4 41% N=9 18% N=4 23% N=5 100% N=22 19% N=5 48% N=13 19% N=5 15% N=4 100% N=27 11% N=3 41% N=11 26% N=7 22% N=6 100% N=27 8% N=1 0% N=0 8% N=1 85% N=11 100% N=13 130  5    The National Citizen Survey"  Please rate the quality of each of the following services in Morrisville:  Excellent  Good  Fair  Poor  Total  Garbage collection Recycling Yard waste pick-up Storm drainage Drinking water Sewer services Power (electric and/or gas) utility Utility billing Town parks Recreation programs or classes Recreation centers or facilities Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) Animal control Economic development Health services Public library services Public information services Cable television other emergency situations) Morrisville open space Town-sponsored special events Table 11: Question 11 The Town of Morrisville The Federal Government Wake County Wake County Public School System  52% N=14 44% N=12 0% N=0 4% N=1 100% N=27 52% N=14 37% N=10 4% N=1 7% N=2 100% N=27 43% N=10 39% N=9 9% N=2 9% N=2 100% N=23 44% N=11 44% N=11 8% N=2 4% N=1 100% N=25 38% N=11 55% N=16 3% N=1 3% N=1 100% N=29 41% N=12 52% N=15 3% N=1 3% N=1 100% N=29 41% N=12 55% N=16 0% N=0 3% N=1 100% N=29 38% N=11 48% N=14 7% N=2 7% N=2 100% N=29 32% N=9 64% N=18 0% N=0 4% N=1 100% N=28 20% N=4 55% N=11 15% N=3 10% N=2 100% N=20 24% N=5 57% N=12 10% N=2 10% N=2 100% N=21 7% N=2 33% N=9 37% N=10 22% N=6 100% N=27 9% N=2 50% N=11 23% N=5 18% N=4 100% N=22 29% N=4 50% N=7 14% N=2 7% N=1 100% N=14 12% N=3 72% N=18 8% N=2 8% N=2 100% N=25 21% N=4 63% N=12 5% N=1 11% N=2 100% N=19 48% N=10 38% N=8 5% N=1 10% N=2 100% N=21 19% N=4 67% N=14 10% N=2 5% N=1 100% N=21 23% N=5 45% N=10 5% N=1 27% N=6 100% N=22 33% N=6 33% N=6 22% N=4 11% N=2 100% N=18 24% N=6 36% N=9 20% N=5 20% N=5 100% N=25 19% N=5 48% N=13 19% N=5 15% N=4 100% N=27 21% N=5 63% N=15 13% N=3 4% N=1 100% N=24  Emergency preparedness (services that prepare the community for natural disasters or Preservation of natural areas such as open space, farmlands and greenbelts  Overall customer service by Morrisville employees (police, receptionists, planners, etc.) 38% N=9 46% N=11 8% N=2 8% N=2 100% N=24  Overall, how would you rate the quality of the services provided by each of the following? Excellent  Good  Fair  Poor  Total  27% N=7 58% N=15 12% N=3 4% N=1 100% N=26 8% N=2 44% N=-11 36% N=9 12% N=3 100% N=25 7% N=2 67% N=18 19% N=5 7% N=2 100% N=27 11% N=2 50% N=9 17% N=3 22% N=4 100% N=18  131  6    The National Citizen Survey"  Table 12: Question 12  Please rate the following categories of Morrisville government performance: The value of services for the taxes paid to Morrisville The overall direction that Morrisville is taking The job Morrisville government does at welcoming citizen involvement Overall confidence in Morrisville government Generally acting in the best interest of the community  Excellent  Good  Fair  Poor  Total  12% N=3 50% N=13 23% N=6 15% N=4 100% N=26 12% N=3 35% N=9 35% N=9 19% N=5 100% N=26 13% N=3 42% N=10 33% N=8 13% N=3 100% N=24 4% N=1 52% N=13 28% N=7 16% N=4 100% N=25 0% N=0 56% N=14 28% N=7 16% N=4 100% N=25 14% N=3 57% N=12 19% N=4 10% N=2 100% N=21 16% N=3 63% N=12 16% N=3 5% N=1 100% N=19  Being honest Treating all residents fairly Table 13: Question 13  Please rate howi important, if at all, you think it is for the Morrisville community to focus on each of the following in the coming two years: Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville Overall' "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Table 14: Question 14  Very  Somewhat important  Not at all important  Essential important  Total  67% N=18 22% N=6 11% N=3 0% N=0 100% N=27 56% N=15 41% N=11 4% N=1 0% N=0 100% N=27 44% N=12 44% N=12 11% N=3 0% N=0 100% N=27 30% N=8 44% N=12 26% N=7 0% N=0 100% N=27 19% N=5 44% N=12 37% N=10 0% N=0 100% N=27 35% N=9 35% N=9 31% N=8 0% N=0 100% N=26 33% N=9 63% N=17 4% N=1 0% N=0 100% N=27 44% N=12 19% N=5 37% N=10 0% N=0 100% N=27  The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars to fund  Strongly support  Somewhat Somewhat Strongly  each of the following capital investment projects: Cultura/Historical improvements Envwponmenta/somwater improvements Parks/Recreationa improvements Bicycle/Pedestrian (i.e. sidewalks) improvements Public facility improvements (.e., Town Hall, public works) Public safety improvements Roaway/lransportaton improvements (non-major thoroughfares) Town Center-Future phases Other  support  oppose  oppose  Total  23% N=5 32% N=7 41% N=9 5% N=1 100% N=22 35% N=8 65% N=15 0% N=0 0% N=0 100% N=23 40% N=10 56% N=14 4% N=1 0% N=0 100% N=25 54% N=14 42% N=11 4% N=1 0% N=0 100% N=26 45% N=10 27% N=6 27% N=6 0% N=0 100% N=22 56% N=14 32% N=8 8% N=2 4% N=1 100% N=25 84% N=21 12% N=3 4% N=1 0% N=0 100% N=25 50% N=11 27% N=6 18% N=4 5% N=1 100% N=22 75% N-=6 13% N=1 0% N=0 13% N=1 100% N=8  132  7    The National Citizen Survey"  Table 15: Question 15 Location Small town feel Town amenities Affordability Schools Parks and greenways My neighborhood Grew up here Friends/family Quality of life in general Other Total  Morrisville's new brand is all about 'Live Connected. Live Well.' What one thing do you like most about living in Morrisville? (Please select only one.) Percent Number  42% N=11 8% N=2 0% N=0 0% N=0 0% N=0 12% N=3 4% N=1 0% N=0 4% N=1 31% N=8 0% N=0 100% N=26  Table 16: Question D1 times you could? Recycle at home  How often, ifat all, do you do each of the following, considering all of the Purchase goods or services from al business located in Morrisville Eat at least 5 portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.)  Never  Rarely Sometimes Usually  Always  Total  4% N=1 0% N=0 4% N=1 27% N=7 65% N=17 100% N=26 0% N=0 8% N=2 23% N=6 58% N=15 12% N=3 100% N=26 0% N=0 8% N=2 27% N=7 31% N=8 35% N=9 100% N=26 0% N=0 4% N=1 23% N=6 54% N=14 19% N=5 100% N=26 4% N=1 12% N=3 15% N=4 23% N=6 46% N=12 100% N=26 15% N=4 4% N=1 4% N=1 23% N=6 54% N=14 100% N=26  Vote in local elections Table 17: Question D2 Would yous say that in general your health is: Excellent Very good Good Fair Poor Total  Percent 27% 54% 19% 0% 0% 100%  Number N=7 N=14 N=5 N=0 N=0 N=26  133  8    The National Citizen Survey"  Table 18: Question D3 Very positive Somewhat positive Neutral Somewhat negative Very negative Total  What impact, ifany, doy you think the economy will have on your family income in the next 6 months? Doy you think the impact will be:  Percent Number 15% N=4 15% N=4 58% N=15 12% N=3 0% N=0 100% N=26 Number N=18 N=0 N=0 N=1 N=6 N=25 Number N=5 N=2 N=18 N=25 Number N=4 N=3 N=4 N=14 N=1 N=26  Table 19: Question D4 What is your employment status? Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total  Percent 72% 0% 0% 4% 24% 100%  Table 20: Question D5 Do you work inside the boundaries of Morrisville? Yes, outside the home Yes, from home No Total  Percent 20% 8% 72% 100% Percent 15% 12% 15% 54% 4% 100%  Table 21: Question D6 How many years have you lived in Morrisville? Less than 2 years 2 to 5 years 6to 10 years 11 to20 years More than 20 years Total  134  9    The National Citizen Survey"  Table 22: Question D7 Which best describes the building you live in? One family house detached from any other houses  Percent 69% 31% 0% 0% 100%  Number N=18 N=8 N=0 N=0 N=26 Number N=4 N=22 N=26  Building with two or more homes (duplex, townhome, apartment or condominium)  Mobile home Other Total  Table 23: Question D8 Ist this house, apartment or mobile home... Rented Owned Total  Percent 15% 85% 100%  Table 24: Question D9 homeowners' association (HOA) fees)? Less than $300 per month $300 to $599 per month $600 to $999 per month $1,000 to $1,499 per month $1,500 to $2,499 per month $2,500 or more per month Total Table 25: Question D10 No Yes Total  About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and  Percent Number 0% N=0 21% N=5 4% N=1 29% N=-7 42% N=10 4% N=1 100% N=24 Number N=15 N=9 N=24 Number N=18 N=7 N=25  Do any children 17 or under live in your household?  Percent 63% 38% 100%  Table 26: Question D11 No Yes Total  Are you or any other members of your household aged 65 or older?  Percent 72% 28% 100%  135  10    The National Citizen Survey"  Table 27: Question D12 Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total  How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money  from all sources for all persons living in your household.)  Percent Number 0% N=0 0% N=0 43% N=10 22% N=5 35% N=8 100% N=23 Number N=24 N=1 N=25  Table 28: Question D13 Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic or Latino Yes,Iconsider myself to be Spanish, Hispanic or Latino  Percent 96% 4% 100%  Total  Table 29: Question D14 American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other  What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.)  Percent Number 0% 16% 8% 76% 4%  N=é0 N=4 N=2 N=19 N=1  Total may exceed 100% as respondents could select more than one option.  Table 30: Question D15 In which category is your age? 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Total  Percent 4% 0% 24% 32% 20% 16% 4% 100%  Number N=1 N=0 N=6 N=8 N=5 N=4 N=1 N=25  136  11    The National Citizen Survey"  Table 31: Question D16 What is your sex? Female Male Total  Percent 40% 60% 100%  Number N=10 N=15 N=25 Percent 60% 16% 24% 100%  Table 32: Question D17 Cell Land line Both Total  Do you consider a cell phone or landline your primary telephone number?  Number N=15 N=4 N=6 N=25  12    The National Citizen Survey"  Responses including "don't know"  The followingi pages contain a complete set of responses to each question on the survey, including the "don'tknow" responses. The percent ofr respondents  giving aj particular response is shown followed by thei number of respondents (denoted with "N=").  Table 33: Question 1 Morrisville as a place to live Your neighborhood as a place to live Morrisville as a place to raise children Morrisville as a place to work Morrisville as a place to visit Morrisville as a place to retire The overall quality of life in Morrisville Table 34: Question 2 as a whole:  Please rate each of the following aspects of quality of life in Morrisville: Excellent  Good  Fair  Poor Don't know  Total  41% N=13 47% N=15 9% N=3 3% N=1 0% N=0 100% N= 41% N=13 47% N=15 9% N=3 3% N=1 0% N=0 100% N= 38% N=12 41% N=13 3% N=1 3% N=1 16% N=5 100% N= 31% N=10 41% N=13 19% N=6 3% N=1 6% N=2 100% N=32 16% N=5 19% N=6 48% N=15 10% N=3 6% N=2 100% N=31 22% N=7 38% N=12 13% N=4 19% N=6 9% N=3 100% N=32 34% N=11 50% N=16 13% N=4 3% N=1 0% N-é0 100% N=32  Please rate each of the following charactenstics as they relate to Morrisville Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Overall image or reputation of Morrisville Table 35: Question 3 following:  Excellent  Good  Fair  Poor Don't know Total  52% N=16 32% N=10 13% N=4 3% N=1 0% N=0 100% N=31 19% N=6 26% N=8 29% N=9 26% N=8 0% N=0 100% N=31 39% N=12 42% N=13 13% N=4 6% N=2 0% N=0 100% N=31 10% N=3 45% N=14 29% N=9 16% N=5 0% N=0 100% N=31 32% N=10 48% N=15 13% N=4 6% N=2 0% N=0 100% N=31 23% N=7 35% N=11 19% N=6 10% N=3 13% N=4 100% N=31 29% N=9 58% N=18 3% N=1 3% N=1 6% N=2 100% N=31 23% N=7 48% N=15 23% N=7 6% N=2 0% N=0 100% N=31 32% N=10 52% N=16 13% N=4 3% N=1 0% N=0 100% N=31  Please indicate how likely or unlikely you are to do each of the Recommend living in Morrisville to someone who asks Remain in Morrisville for the next five years Table 36: Question 4 Please rate how safe or unsafe you feel: In your neighborhood during the day In Morrisville's business area during the  Somewhat likely  Somewhat unlikely  Very unlikely  Don't know  Very likely  Total  32% N=10 52% N=16 3% N=1 13% N=4 0% N=0 100% N=31 45% N=14 35% N=11 10% N=3 6% N=2 3% N=1 100% N=31  Somewhat safe  Neither safe nor unsafe  Somewhat unsafe  Very  Very safe  unsafe Don't know Total  76% N=22 14% N=4 3% 74% N=23 19% N=6 3%  N=1 3% N=1 3% N=1 0% N=é0 100% N=29 N=1 0% N=0 3% N=1 0% N=0 100% N=31 138  day  13    The National Citizen Survey"  Table 37: Question 5 Morrisville as a whole: Traffic flow on major streets Ease of public parking Ease of travel by car in Morrisville Ease of travel by public transportation in Morrisville Ease of travel by bicycle in Morrisville Ease of walking in Morrisville Availability of paths and walking trails Air quality Cleanliness of Morrisville Overall appearance of Morrisville Public places where people want to spend time Variety of housing options Availability of affordable quality housing Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care Table 38: Question 6 Please rate each of the following characteristics as they relate to Morrisville as a whole: Availability of affordable quality child care/preschool K-12 education Adult educational opportunities Opportunities to attend cultural/arts/music activities Employment opportunities Shopping opportunities Cost of living in Morrisville Overall quality of business and service establishments in Morrisville Vibrant downtown/commercal area Overall quality of new development in Morrisville Opportunities to participate in social events and activities Opportunities to volunteer  Please rate each of the following characteristics as they relate to  Excellent  Good  Fair  Poor Don't know  Total  3% N=1 20% N=6 27% N=8 50% N=15 0% N=0 100% N=30 13% N=4 42% N=13 29% N=9 16% N=5 0% N=0 100% N=31 10% N=3 26% N=8 29% N=9 35% N=11 0% N=0 100% N=31 3% N=1 6% N=2 3% N=1 55% N=17 32% N=10 100% N=31 10% N=3 29% N=9 16% N=5 29% N=9 16% N=5 100% N=31 10% N=3 39% N=12 32% N=10 13% N=4 6% N=2 100% N=31 19% N=6 55% N=17 23% N=7 3% N=1 0% N=0 100% N=31 39% N=12 48% N=15 10% N=3 3% N=1 0% N=0 100% N=31 42% N=13 52% N=16 3% N=1 3% N=1 0% N=0 100% N=31 42% N=13 45% N=14 6% N=2 6% N=2 0% N=0 100% N=31 23% N=7 45% N=14 26% N=8 3% N=1 3% N=1 100% N=31 16% N=5 48% N=15 23% N=7 13% N=4 0% N=0 100% N=31 14% N=4 36% N=10 25% N=7 25% N=7 0% N=0 100% N=28 19% N=6 52% N=16 23% N=7 6% N=2 0% N=0 100% N=31 35% N=11 52% N=16 10% N=3 3% N=1 0% N=0 100% N=31 23% N=7 61% N=19 3% N=1 3% N=1 10% N=3 100% N=31 23% N=7 52% N=16 6% N=2 6% N=2 13% N=4 100% N=31 13% N=4 19% N=6 10% N=3 6% N=2 52% N=16 100% N=31  Fitness opportunities (including exercise classes and paths or trails, etc.) 34% N=10 48% N=14 14% N=4 3% N=1 0% N=0 100% N=29  Excellent  Good  Fair  Poor Don't know  Total  13% N=4 26% N=8 6% N=2 13% N=4 42% N=13 100% N=31 16% N=5 26% N=8 19% N=6 6% N=2 32% N=10 100% N=31 10% N=3 20% N=6 17% N=5 20% N=6 33% N=10 100% N=30 10% N=3 48% N=15 23% N=7 13% N=4 6% N=2 100% N=31 10% N=3 42% N=13 19% N=6 10% N=3 19% N=6 100% N=31 19% N=6 58% N=18 19% N=6 3% N=1 0% N=0 100% N=31 10% N=3 42% N=13 16% N=5 29% N=9 3% N=1 100% N=31 19% N=6 52% N=16 26% N=8 3% N=1 0% N=0 100% N=31 3% N=1 29% N=9 16% N=5 42% N=13 10% N=3 100% N=31 3% N=1 39% N=12 39% N=12 16% N=5 3% N=1 100% N=31 13% N=4 48% N=15 23% N=7 10% N=3 6% N=2 100% N=31 16% N=5 52% N=16 13% N=4 3% N=1 16% N=5 100% N=31 139  Opportunities to participate in religious or spiritual events and activities 23% N=7 50% N=15 10% N=3 3% N=1 13% N=4 100% N=30  14    The National Citizen Survey" Excellent  Please rate each of the following characteristics as they relate to Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse Neighborliness of residents in Morrisville Table 39: Question 7 Made efforts to conserve water Made efforts to make your home more energy efficient Household member was a victim of a crime in Morrisville Reported a crime to the police in Morrisville Stocked supplies in preparation for an emergency Campaigned or advocated for an issue, cause or candidate  Morrisville as a whole: backgrounds  Good  Fair  Poor Don't know  Total  26% N=8 52% N=16 10% N=3 3% N=1 10% N=3 100% N=31 35% N=11 45% N=14 10% N=3 6% N=2 3% N=1 100% N=31 26% N=8 52% N=16 16% N=5 6% N=2 0% N=0 100% N=31  Please indicate whether or not you have done each of the following in the last 12 months.  No  Yes  Total  20% N-=6 80% N=24 100% N=30 13% N=4 87% N=26 100% N=30 65% N=20 35% N=11 100% N=31 90% N=28 10% N=3 100% N=31 87% N=27 13% N=4 100% N=31 55% N=17 45% N=14 100% N=31 48% N=15 52% N=16 100% N=31 52% N=16 48% N=15 100% N=31 58% N=18 42% N=13 100% N=31  Observed a code violation or other hazard in Morrisville (weeds, abandoned buildings, etc.)  Contacted the Town of Morrisville (in-person, phone, email or web) for help or information Contacted Morrisville elected officials (in-person, phone, email or web) to express your opinion  Table 40: Question 8  In the last 12 months, about how many times, if at all, have you or other 2t times a week or 2-4 times a Once a month or  household members done each of the following in Morrisville? Used Morrisville recreation centers or their services Visited a neighborhood park or Town park Used Morrisville public libraries or their services Participated in religious or spiritual activities in Morrisville Attended a Town-sponsored event Used bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Volunteered your time to some group/activity in Morrisville Participated in a club Talked to or visited with your immediate neighbors Done af favor for a neighbor  more  month  less  Not at all  Total  23% N=7 23% N=7 19% N=6 35% N=11 100% N=31 26% N=8 39% N=12 29% N=9 6% N=2 100% N=31 26% N=8 23% N=7 23% N=7 29% N=9 100% N=31 10% N=3 13% N=4 26% N=8 52% N=16 100% N=31 3% N=1 16% N=5 55% N=17 26% N=8 100% N=31 3% N=1 3% N=1 3% N=1 90% N=28 100% N=31 19% N=6 0% N=0 26% N=8 55% N=17 100% N=31 16% N=5 23% N=7 29% N=9 32% N=10 100% N=31 10% N=3 19% N=6 29% N=9 42% N=13 100% N=31 6% N=2 3% N=1 23% N=7 68% N=21 100% N=31 23% N=7 52% N=16 16% N=5 10% N=3 100% N=31 19% N=6 19% N=6 45% N=14 16% N=5 100% N=31  140  15    The National Citizen Survey"  Table 41: Question 9  Thinking about local public meetings (of local elected officials like Town Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household  21 times a 2-4 times a Once a month week or more month  members attended a local public meeting? Attended a Town of Morrisville Council Meeting Attended a Town of Morrisville Advisory Committee Meeting Attended an HOA or Neighborhood Watch Meeting Table 42: Question 10 Police services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services Garbage collection Recycling Yard waste pick-up Storm drainage Drinking water Sewer services Power (electric and/or gas) utility Utility billing Town parks Recreation programs or classes Recreation centers or facilities Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) Animal control Economic development Health services  or less  Not at all  Total  10% N=3 0% N=é0 26% N=8 65% N=20 100% 6% N=2 3% N=1 13% N=4 77% N=24 100% N= 7% N=2 7% N=2 13% N=4 73% N=22 100% N=  Please rate the quality of each of the following services in Morrisville:  Excellent  Good  Fair  Poor Don't know  Total  32% N=9 32% N=9 18% N=5 7% N=2 11% N=3 100% N=28 45% N=13 34% N=10 7% N=2 0% N=0 14% N=4 100% N=29 38% N=11 21% N=6 3% N=1 0% N=0 38% N=11 100% N=29 28% N=8 38% N=11 17% N=5 0% N=0 17% N=5 100% N=29 36% N=10 39% N=11 0% N=0 4% N=1 21% N=6 100% N=28 24% N=7 28% N=8 21% N=6 17% N=5 10% N=3 100% N=29 21% N=6 31% N=9 34% N=10 10% N=3 3% N=1 100% N=29 28% N=8 48% N=14 14% N=4 7% N=2 3% N=1 100% N=29 25% N=7 43% N=12 18% N=5 14% N=4 0% N=0 100% N=28 14% N=4 32% N=9 14% N=4 18% N=5 21% N=6 100% N=28 18% N=5 46% N=13 18% N=5 14% N=4 4% N=1 100% N=28 11% N=3 39% N=11 25% N=7 21% N=6 4% N=1 100% N=28 4% N=1 0% N=0 4% N=1 39% N=11 54% N=15 100% N=28 50% N=14 43% N=12 0% N=0 4% N=1 4% N=1 100% N=28 50% N=14 36% N=10 4% N=1 7% N=2 4% N=1 100% N=28 36% N=10 32% N=9 7% N=2 7% N=2 18% N=5 100% N=28 38% N=11 38% N=11 7% N=2 3% N=1 14% N=4 100% N=29 38% N=11 55% N=16 3% N=1 3% N=1 0% N=0 100% N=29 41% N=12 52% N=15 3% N=1 3% N=1 0% N=0 100% N=29 41% N=12 55% N=16 0% N=0 3% N=1 0% N=0 100% N=29 38% N=11 48% N=14 7% N=2 7% N=2 0% N=0 100% N=29 31% N=9 62% N=18 0% N=0 3% N=1 3% N=1 100% N=29 14% N=4 38% N=11 10% N=3 7% N=2 31% N=9 100% N=29 17% N=5 41% N=12 7% N=2 7% N=2 28% N=8 100% N=29 7% N=2 31% N=9 34% N=10 21% N=6 7% N=2 100% N=29 7% N=2 38% N=11 17% N=5 14% N=4 24% N=7 100% N=29 14% N=4 24% N=7 7% N=2 3% N=1 52% N=15 100% N=29 10% N=3 62% N=18 7% N=2 7% N=2 14% N=4 100% N=29 141 14% N=4 43% N=12 4% N=1 7% N=2 32% N=9 100% N=28  16    The National Citizen Survey" Excellent  Please rate the quality of each of the following services in Morrisville:  Good  Fair  Poor Don't know  Total  Public library services Public information services Cable television  34% N=10 28% N=8 3% N=1 7% N=2 28% N=8 100% N=29 14% N=4 48% N=14 7% N=2 3% N=1 28% N=8 100% N=29 17% N=5 34% N=10 3% N=1 21% N=6 24% N=7 100% N=29 21% N=6 21% N=6 14% N=4 7% N=2 36% N=10 100% N=28 21% N=6 32% N=9 18% N=5 18% N=5 11% N=3 100% N=28 18% N=5 46% N=13 18% N=5 14% N=4 4% N=1 100% N=28 17% N=5 52% N=15 10% N=3 3% N=1 17% N=5 100% N=29 31% N=9 38% N=11 7% N=2 7% N=2 17% N=5 100% N=29  Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) Preservation of natural areas such as open space, farmlands and  greenbelts Morrisville open space Town-sponsored special events planners, etc.) Table 43: Question 11 thet following? The Town of Morrisville The Federal Government Wake County Wake County Public School System Table 44: Question 12  Overall customer service by Morrisville employees (police, receptionists,  Overall, how would you rate the quality of the services provided by each of  Excellent  Good  Fair  Poor Don't know  Total  26% N=7 56% N=15 11% N=3 4% N=1 4% N=1 100% N=27 7% N=2 39% N=11 32% N=9 11% N=3 11% N=3 100% N=28 7% N=2 64% N=18 18% N=5 7% N=2 4% N=1 100% N=28 7% N=2 32% N=9 11% N=3 14% N=4 36% N=10 100% N=28  Please rate the following categories of Morrisville government performance: Excellent  Good  Fair  Poor Don't know Total  The value of services for the taxes paid to Morrisville The overall direction that Morrisville is taking The job Morrisville government does at welcoming citizen involvement Overall confidence in Morrisville government Generally acting in the best interest of the community  11% N=3 48% N=13 22% N=6 15% N=4 4% N=1 100% N=27 11% N=3 33% N=9 33% N=9 19% N=5 4% N=1 100% N=27 11% N=3 37% N=10 30% N=8 11% N=3 11% N=3 100% N=27 4% N=1 48% N=13 26% N=7 15% N=4 7% N=2 100% N=27 0% N=0 52% N=14 26% N=7 15% N=4 7% N=2 100% N=27 11% N=3 44% N=12 15% N=4 7% N=2 22% N=6 100% N=27 12% N=3 46% N=12 12% N=3 4% N=1 27% N=7 100% N=  Being honest Treating all residents fairly  17    The National Citizen Survey"  Table 45: Question 13  Please rate how important, if at all, you think iti is for the Morrisville community to focus on each of the following in the coming two years: Overall feeling of safety in Morrisville Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Morrisville Overall "built environment" of Morrisville (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Morrisville Overall opportunities for education and enrichment Overall economic health of Morrisville Sense of community Table 46: Question 14  Very  Somewhat important  Not at all important  Essential important  Total  67% N=18 22% N=6 11% N=3 0% N=0 100% N=27 56% N=15 41% N=11 4% N=1 0% N=0 100% N=27 44% N=12 44% N=12 11% N=3 0% N=0 100% N=27 30% N=8 44% N=12 26% N=7 0% N=0 100% N=27 19% N=5 44% N=12 37% N=10 0% N=0 100% N=27 35% N=9 35% N=9 31% N=8 0% N=0 100% N=26 33% N=9 63% N=17 4% N=1 0% N=0 100% N=27 44% N=12 19% N=5 37% N=10 0% N=0 100% N=27  The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars to fund each of the following capital  Strongly Somewhat Somewhat Strongly  investment projects: Cultura/Historical improvements Ervtonmenta/sommate. improvements Parks/Recreational improvements Bicycle/Pedestrian (i.e. sidewalks) improvements Public facility improvements (i.e., Town Hall, public works) Public safety improvements Roaway/lransportation improvements (non-major thoroughfares) Town Center-Future phases Other  support  support  oppose  oppose Don't know Total  19% N=5 27% N=7 35% N=9 4% N=1 15% N=4 100% 31% N=8 58% N=15 0% N=é0 0% N=é0 12% N=3 100% 38% N=10 54% N=14 4% N=1 0% N=é0 4% N=1 100% 54% N=14 42% N=11 4% N=1 0% N=é0 0% N=0 100% 38% N=10 23% N=6 23% N=6 0% N=é0 15% N=4 100% N=2 54% N=14 31% N=8 8% N=2 4% N=1 4% N=1 100% N=26 81% N=21 12% N=3 4% N=1 0% N=é0 4% N=1 100% N=26 42% N=11 23% N=6 15% N=4 4% N=1 15% N=4 100% N=26 35% N=6 6% N=1 0% N=0 6% N=1 53% N=9 100% N=17  18    The National Citizen Survey"  Table 47: Question 15 Location Small town feel Town amenities Affordability Schools Parks and greenways My neighborhood Grew up here Friends/family Quality of life in general Other Total  Morrisville's new brand is all about 'Live Connected. Live Well.' What one thing do you like most about living in Morrisville? (Please select only one.) Percent Number  42% N=11 8% N=2 0% N=0 0% N=0 0% N=0 12% N=3 4% N=1 0% N=0 4% N=1 31% N=8 0% N=0 100% N=26  Table 48: Question D1 times you could? Recycle at home  How often, ifat all, do you do each of the following, considering all of the Purchase goods or services from al business located in Morrisville Eat at least 5 portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.)  Never  Rarely Sometimes Usually  Always  Total  4% N=1 0% N=0 4% N=1 27% N=7 65% N=17 100% N=26 0% N=0 8% N=2 23% N=6 58% N=15 12% N=3 100% N=26 0% N=0 8% N=2 27% N=7 31% N=8 35% N=9 100% N=26 0% N=0 4% N=1 23% N=6 54% N=14 19% N=5 100% N=26 4% N=1 12% N=3 15% N=4 23% N=6 46% N=12 100% N=26 15% N=4 4% N=1 4% N=1 23% N=6 54% N=14 100% N=26  Vote in local elections Table 49: Question D2 Would you say that in general your health is: Excellent Very good Good Fair Poor Total  Percent 27% 54% 19% 0% 0% 100%  Number N=7 N=14 N=5 N=0 N=0 N=26  144  19    The National Citizen Survey"  Table 50: Question D3 Very positive Somewhat positive Neutral Somewhat negative Very negative Total  What impact, ifany, doy you think the economy will have on your family income in the next 6 months? Doy you think the impact will be:  Percent Number 15% N=4 15% N=4 58% N=15 12% N=3 0% N=0 100% N=26 Number N=18 N=0 N=0 N=1 N=6 N=25 Number N=5 N=2 N=18 N=25 Number N=4 N=3 N=4 N=14 N=1 N=26  Table 51: Question D4 What is your employment status? Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total  Percent 72% 0% 0% 4% 24% 100%  Table 52: Question D5 Do you work inside the boundaries of Morrisville? Yes, outside the home Yes, from home No Total  Percent 20% 8% 72% 100% Percent 15% 12% 15% 54% 4% 100%  Table 53: Question D6 How many years have you lived in Morrisville? Less than 2 years 2 to 5 years 6to 10 years 11 to20 years More than 20 years Total  145  20    The National Citizen Survey"  Table 54: Question D7 Which best describes the building you live in? One family house detached from any other houses  Percent 69% 31% 0% 0% 100%  Number N=18 N=8 N=0 N=0 N=26 Number N=4 N=22 N=26  Building with two or more homes (duplex, townhome, apartment or condominium)  Mobile home Other Total  Table 55: Question D8 Ist this house, apartment or mobile home... Rented Owned Total  Percent 15% 85% 100%  Table 56: Question D9 homeowners' association (HOA) fees)? Less than $300 per month $300 to $599 per month $600 to $999 per month $1,000 to $1,499 per month $1,500 to $2,499 per month $2,500 or more per month Total Table 57: Question D10 No Yes Total  About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and  Percent Number 0% N=0 21% N=5 4% N=1 29% N=-7 42% N=10 4% N=1 100% N=24 Number N=15 N=9 N=24 Number N=18 N=7 N=25  Do any children 17 or under live in your household?  Percent 63% 38% 100%  Table 58: Question D11 No Yes Total  Are you or any other members of your household aged 65 or older?  Percent 72% 28% 100%  146  21    The National Citizen Survey"  Table 59: Question D12 Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total  How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money  from all sources for all persons living in your household.)  Percent Number 0% N=0 0% N=0 43% N=10 22% N=5 35% N=8 100% N=23 Number N=24 N=1 N=25  Table 60: Question D13 Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic or Latino Yes,Iconsider myself to be Spanish, Hispanic or Latino  Percent 96% 4% 100%  Total  Table 61: Question D14 American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other  What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.)  Percent Number 0% 16% 8% 76% 4%  N=é0 N=4 N=2 N=19 N=1  Total may exceed 100% as respondents could select more than one option.  Table 62: Question D15 In which category is your age? 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Total  Percent 4% 0% 24% 32% 20% 16% 4% 100%  Number N=1 N=0 N=6 N=8 N=5 N=4 N=1 N=25  147  22    The National Citizen Survey"  Table 63: Question D16 What is your sex? Female Male Total  Percent 40% 60% 100%  Number N=10 N=15 N=25 Percent 60% 16% 24% 100%  Table 64: Question D17 Cell Land line Both Total  Do you consider a cell phone or landline your primary telephone number?  Number N=15 N=4 N=6 N=25  23    The National Citizen Survey"m  Verbatim Responses to Open Ended Question Thei following pages contain thei respondents verbatim responses to questions with an open-ended response component. They are presented as entered int the web survey and have not been edited for spelling or grammar. Responses havel been categorized and are presented within each category in alphabetical order. The town operating budget does not have the capacity to pay for significant capital improvements without additional funding resources for debt service payments. Please indicate to what extent you would support or oppose the use of tax dollars to fund each of the following capital investment projects: Other (please specify  specific project investments) bond referendum Crabtree Crossing Extension Fixt the damn traffic!!!!! Greenways Publici transportation roads speed limit enforcement  Easei traffic congested areas with road widening projects  The Town is currently working on solutions related to traffic and transportation. What other single community need or issue would you like Morrisville to address in their strategic planning process in the next five years besides issues related to  ratic/transportation, Economic development affordable housing  Ac centralized downtown area with businesses and cultural events, exclusive of morel housing/apts Population expansion, housing, and zoning growth toi foster a sense of neighborhoods and community rather Affordable no league sports for teens, autism fun at thel Park day all ages, tutoring fort teens, open for playi in  than pockets ofs subdivisions and strip malls  ParksRecreation/Art needs  community center, free cpr classes certification children play areas, tennis and volleyball courts Get the Aquatic Center upgrade done. Get the' Town Center going.  Parks, keeping nature Bicycle/Pedestrian needs Government services  Bicycle greenway connections across. Hwy 54, I-40, Aviation & Airport!  Bigger areai for large gatherings like 4th ofJuly. Environmental improvements Google Fiber everywhere  Schools  Middle &1 High school education and preservation ofi natural areas.  149  24    The National Citizen Survey""  Safety issues Cost of living/taxes Lower taxes Other  Correct number of police and firemen  all at-large council members bond referendum  Not applicable/Traffic and transportation related issues  Iwould lovei iti ifthe sole focus of 2018 was' TRAFFIC! Also pleasel let thej police officers get morei in the neighborhoods: andi not havet them in a direction oft the Chief only wanting to] photogenic moments. Honestly al new] police Chief whoi is TRULY diverse ad notj just ai front wheni iti is not closet to reality. Her FBj pageis  quite telling of who she reallyi is and what she only truly cares for. PLEASE START ENFORCING SPEED: LIMITS! Traffic isi thei number one: issue.  150  25    THE NCS  The National Citizen Survey"  Morrisville, NC Trends over Time DRAFT 2017  NRC National Research Center Inc  ICMA  Leaders at the Core of Better Communities 777 North Capitol Street NE Suite! 500 Washington, DC: 20002 icma.org . 800-745-8780  151  2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com . 303-444-7863    Summary  Thel National Citizen Surveymm (The NCSTM)is a collaborative effort between National Research Center, Inc. (NRC) and thel International City/County Management. Association (ICMA). The survey andi its administration are standardized to assure. high quality research methods and directly comparable: results across' The NCS communities. The NCS captures residents' opinions within thet three pillars ofa community (Community Characteristics, Governance: and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report discusses trends over time, comparing the 2017 ratings for the' Town of Morrisville toi its previous survey resultsi in 2015. Additional reports and technical appendices are: available under Trend data for Morrisville represent important comparison data and should be examined: fori improvements or declines. Deviations from stablei trends over time, especially, represent opportunities for understanding how local Meaningful differences between survey. years havel been noted withini thei following tables as being' higher" or "lower" ift the differences are greater than seven percentage points between the 2015 and 2017 surveys, otherwise the comparisons between 2015 and 2017 arei noted as being" "similar." Additionally, benchmark comparisons for all survey. years. are presented for reference. Changes in thel benchmark comparison overt time can bei impacted by variousi trends, including varying survey cycles fort thei individual communities that comprise thel benchmarks, regional and national economic or other events, as well as emerging survey methodologies. Overall, ratings in Morrisville for 2017 generally remained: stable. Ofthe 132 items for which comparisons were available, 119 items were rated similarly in 2015 and 2017, six items showed a decrease in ratings and seven showed an increase in ratings. Notable trends over timei included thei following:  separate cover.  policies, programs or publici information may have affected residents' opinions.  Ratings for Community Characteristics largely remained stable with only one aspect decreasing (availability of affordable quality! housing) and three aspects increasing (shopping opportunities, opportunities to attend Ratings for services and amenities provided by Morrisville were consistent over time, with twoi increases and four decreases from 2015 to 2017. Residents were more pleased with street cleaning and cable television, but less satisfied withy yard waste] pick-up, sewer: services and recreation centers, as well as services provided by In2 2017, more. Morrisville residents reported attending a' Town-sponsored event or volunteering, but fewer  cultural/arts/music. activities and social events and activities) since 2015. thel Federal Government sincei thel last survey administration. hadi frequented the' Town recreation centers.  152  1    The National Citizen Survey"  Table 1: Community Characteristics General  Percent rating positively (e.g., excellent/good)  Comparison to benchmark 2015 Similar Higher Similar Similar Similar Similar Similar  2015 90% 85% 94% 83% 87% 66% 80%  2017 93% 78% 97% 86% 95% 70% 89%  2017 rating compared to 2015 Similar Similar Similar Similar Similar Similar Similar  2017 Similar Similar Similar Similar Higher Similar Higher Comparison to benchmark 2015 2017 Similar Higher Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Much lower Lower Similar Similar Higher Higher Lower Lower Similar Similar Similar Higher Similar Higher Similar Simila Similar Simila Higher Simil Similar Simil Similar Simil Higher Highe Lower Lower Similar Simil Similar Highe Higher Highe Much Muc higher highe Lower Lower Higher Higher  Overall quality of life Overall image Place to live Neighborhood Place to raise children Place to retire Overall appearance  Table 2: Community Characteristics by Facet  Percent rating positively (e.g., excelent/good, very/somewhat: safe) 2015 91% 95% 96% 65% 56% 55% 38% 13% 55% 74% 31% 80% 89% 85% 51% 60% 60% 64% 63% 84% 31% 80% 57% 73% 65% 45% 84% 2  2017 rating compared to 2015 Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Similar Similar Similar Similar Similar Higher Similar Similar Similar  2017 91% 97% 96% 58% 66% 52% 33% 19% 49% 74% 25% 79% 91% 94% 60% 58% 46% 65% 67% 84% 28% 73% 58% 84% 68% 47% 79%  Overall feeling of safety Safe in neighborhood Safe downtown/commerca. area Overall ease of travel Paths and walking trails Ease of walking Travel by bicycle Travel by public transportation Travel by car Public parking Traffic flow Overall natural environment Cleanliness Air quality Overall built environment New development in Morrisville Affordable quality housing Housing options Public places Overall economic health Vibrant downtown/commerdal area Business and services Cost of living Shopping opportunities Employment opportunities Place to visit Place to work  Safety  Mobility  Natural Environment  Built Environment  Economy    The National Citizen Survey" Percent rating positively (e.g., excelent/good, very/somewhat safe) 2015 66% 58% 76% 74% 80% 61% 70% 72% 42% 45% 80% 69% 53% 61% 80% 57% 56%  Comparison to benchmark 2015 2017 Similar Similar Similar Similar Similar Higher Higher Similar Higher Higher Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Similar Higher Higher Similar Simila Similar Simila Higher Higher Similar Simila Lower Simil Comparison to benchmark 2015 Similar Similar Similar Similar Higher Similar Similar Similar Higher Higher  2017 rating compared to 2015 Similar Similar Similar Similar Similar Similar Similar Similar Higher Similar Similar Similar Higher Similar Similar Similar Similar  2017 66% 56% 72% 69% 83% 60% 64% 67% 58% 38% 74% 72% 64% 62% 84% 61% 64%  Health and wellness Mental health care Preventive health services Health care Food Recreational opportunities Fitness opportunities Religious or spiritual events and activities Cultural/arts/music activities Adult education K-12 education Child care/preschool Social events and activities Neighborliness Openness and acceptance Opportunities to participate in community matters Opportunities to volunteer  Recreation and Wellness  Education and Enrichment  Community Engagement  Table 3: Governance General Services provided by Morrisville Customer service Value of services for taxes paid Overall direction Welcoming citizen involvement Confidence in Town government Acting in the best interest of Morrisville Being honest Treating all residents fairly Services provided by the Federal Government Table 4: Governance by Facet  Percent rating positively (e.g., excellent/good)  2015 87% 81% 65% 70% 73% 72% 70% 71% 75% 56%  2017 85% 74% 65% 65% 68% 65% 70% 74% 78% 40%  2017 rating compared to 2015 Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower  2017 Similar Similar Similar Similar Higher Higher Higher Higher Higher Similar  Percent rating positively (e.g., excellent/good)  Comparison to benchma 2015 Higher Similar Similar Similar Similar  2015 91% 95% 95% 80% 89%  2017 88% 95% 92% 76% 81% 3  2017rating compared to 2015 Similar Similar Similar Similar Similar  201 Highe Similar Similar Similar 154 Similar  Police Fire Ambulance/EMS Crime prevention Fire prevention  Safety    The National Citizen Survey" Percent rating positively (e.g., excellent/good)  Comparison to benchmark 2015 Similar Similar Similar Similar Similar Similar Similar Similar Similar Much lower Lower Similar Similar Similar Higher Similar Similar Similar Similar Similar Similar Similar Higher Similar Higher Similar Similar Similar Similar Similar Similar Similar  2015 76% 67% 60% 41% 58% 59% 66% 69% 47% 27% 86% 84% 84% 88% 56% 49% 74% 89% 86% 76% 50% 71% 47% 73% 80% 74% 71% 77% 64% 79% 73%  2017 72% 74% 55% 50% 73% 62% 58% 72% 49% 29% 79% 76% 74% 78% 53% 49% 70% 79% 81% 78% 47% 64% 66% 72% 80% 64% 59% 76% 71% 84% 68%  2017 rating compared to 2015 Similar Similar Similar Similar Higher Similar Similar Similar Similar Similar Similar Similar Lower Similar Similar Similar Similar Lower Similar Similar Similar Similar Higher Similar Similar Similar Lower Similar Similar Similar Similar  2017 Similar Similar Similar Similar Similar Similar Similar Higher Similar Similar Similar Similar Similar Similar Similar Higher Similar Simila Higher Similar Higher Higher Higher Similar Similar Similar Simila Simila Simila Simila  Animal control Emergency preparedness Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services Garbage collection Recycling Yard waste pick-up Drinking water Natural areas preservation Open space Storm drainage Sewer services Power utility Utility billing Land use, planning and: zoning Code enforcement Cable television Economic development Town parks Recreation programs Recreation centers Health services Special events Public libraries Public information  Mobility  Natural Environment  Built Environment Economy  Recreation and Wellness Education and Enrichment Community Engagement Table 5: Participation General Sense of community Recommend Morrisville Remain in! Morrisville Contacted Morrisville employees  Percent rating positively (e.g., always/sometimes, more than once a month, yes)  Comparison to benchma Similar Similar Similar Lower  2015 63% 93% 82% 33%  2017 62% 93% 84% 34%  2017 rating compared to 2015 2015 Similar Similar Similar Similar  2017 Similar Similar Similar Lower  155  4    The National Citizen Survey"  Table 6: Participation by Facet  Percent rating positively (e.g., always/sometimes, more than  Comparison to benchmark 2015 2017 Similar Similar Higher Similar Similar Similar Much Much lower lower Lower Lower Similar Similar Similar Similar Similar Similar Similar Similar Much higher Higher Higher Higher Similar Similar Much higher Higher Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Lower Simila Similar Simila Similar Simila Much lower Simil Lower Simila Similar Similar Lower Low Similar Simi Similar Low  once ar month, yes)  2017 rating compared to 2015 Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower Similar Similar Similar Similar Similar Similar Higher Similar Similar Higher Similar Similar Similar Similar Similar  2015 43% 90% 93% 3% 26% 48% 84% 81% 87% 75% 78% 99% 47% 38% 61% 81% 90% 84% 68% 59% 34% 38% 16% 11% 19% 11% 85% 68% 83% 76%  2017 38% 81% 91% 5% 24% 50% 74% 74% 86% 72% 80% 99% 49% 34% 51% 86% 88% 90% 68% 57% 39% 57% 17% 17% 30% 18% 88% 71% 84% 70%  Stocked supplies for ane emergency Did NOT report a crime Was NOT the victim ofa crime Used public transportation instead of driving Carpooled instead of driving alone Walked or bikedi instead of driving Conserved water Made home more energy efficient Recycled at home Did NOT observe a code violation NOT under housing cost stress Purchased goods or services in Morrisville Economy will have positive impact on income Work inl Morrisville Used Morrisville recreation centers Visited a Town park Ate! 5 portions of fruits and vegetables Participated in moderate or vigorous physical activity In very good to excellent health Used Morrisville public libraries Participated in religious or spiritual activities Attended a Town-sponsored event Campaigned for an issue, cause or candidate Contacted Morrisville elected officials Volunteered Participated in a club Talked to or visited with neighbors Done af favor for a neighbor Read or watched local news Voted in local elections  Safety  Mobility  Natural Environment Built Environment  Economy  Recreation and Wellness Education and Enrichment  Community Engagement  5    Town Council Agenda Item Report  Agenda Iteml No. 2018-49-0 Submitted by: Todd Wright Submitting Department Administration Meeting Date:. January 16, 2018  SUBJECT Minutes; Total: 11 Hour) Recommendation:  Town Center Demonstration Preferred Developer Proposal Review - Todd Wright, Assistant Town Manager (Staff 15  Discuss development proposals and advise on prefèrred developer for negotiations ofa MOU and ultimatelya  Development Agreement for the Town Center Core Demonstration Project.  Updates/History of Briefing: January 9, 2018 Town Council meeting  Staffpresented the analysis ofthe three proposal received for the Town Center Core Demonstration Project at the  Executive Summary and Background Information:  Staffwill recap the side by side comparison ofthe three proposals received for the Town Center Core Demonstration Project and review the milestones for executing the MOUà and ultimately the Development Agreement. Thel MOUand  Development Agreement will come back to the Town Council for review and approval.  Potential Options:  1.1 Identify a prefèrred developer authorizing negotiations to create al MOU and ultimatelyal Development Agreement  for the Town Center Core Demonstration Project. 2. Request additional: information.  Staff Recommendation:  Staffrecommends identifying aj prefèrred developer to authorize negotiations to create a MOU and ultimatelya  Development Agreement for the Town Center Core Demonstration Project.  ATTACHMENTS  2018-49-0. ATTH 01 Development Proposals Analysisl.pdf  157    Morrisville, NC  Town Center Core  Development Partner Submissions  158  dfi development finance initiative  I UNC SCHOOL OF GOVERNMENT  January 16, 2018    Meeting Agenda  Recap of Developer Submissions  Armada Hoffler  Castle Development Partners  Greystar  Proposal Comparisons  MOU Term Sheet  Questions    Developer Submissions  160  dfi    Armada Hoffler Properties  161  dfi    Armada Hoffler- Design Concept  Program Elements  Residential Units  172 Units 20,000SF 358 Spaces 51 Spaces 3.5 Acres  Commercial Space Structured Parking Surface Parking  Site  Library in SW corner  Library Parking needs for met  Multi-Family anchors private use Foxglove Dr. Ext. in current align. Commercial use along Carolina St. Visual Screening of Parking Deck  162  Required Design Elements Preferred Design Elements      Castle Development Partners  163  dfi    Castle Development Partners- Design Concept  Program Elements  Residential Units  283 Units 35,000SF  Commercial Space Structured Parking Surface Parking  351 Spaces 164 Spaces 6Acres  Site  Library in SW corner  Library Parking needs for met  Multi-Family anchors private use Foxglove Dr. Ext. in current align. Commercial use along Carolina St. Visual Screening of Parking Deck  SCALE CONCEPTUAL 1-=5 50-0" SITE PLAN 11/30/2017  164  Required Design Elements Preferred Design Elements  i    Greystar Development Group  165  dfi    Greystar- Design Concept  Program Elements  Appendix 1: Site Plan Delineation  Residential Units  305 Units  Development Block: 2  Commercial Space Structured Parking Surface Parking  Development Block1  348 Spaces 194 Spaces 5.4 Acres  Site  Library in SW corner  Library Parking needs for met  Multi-Family anchors private use Foxglove Dr. Ext. in current align. Commercial use along Carolina St. Visual Screening of Parking Deck  Required Design Elements Preferred Design Elements      Proposal Comparison  167  dfi    Proposal Comparison- Program Metrics  Armada Hoffler Castle DP Greystar  Residential Units  172 Units  283 Units  305 Units  Structured Parking  358  351  348  Surface Parking (within site)  51  164  199  Total Parking provided in plan  409  515  547  UDO Residential Minimum I Projected Market Demand for Residential Parking* Range of Residual Parking Spaces**  129/258  2121424  229/458  280/151  303/91  318/89  *UDO Minimum parking requirements applied- DFI assuming all 2 BR units for this analysis.  Residential- .5 spaces/ 1BR, .75 spaces/2BR and 1 space/3br  Commercial- 1 space/200 SF for restaurants, 1 space/500 SF for other commercial".  168  **These parking spaces would be available for commercial use, library and other public use. These  ranges do not account for a shared parking agreement.  1    Proposal Comparison- Financials  Armada Hoffler Castle DP  Greystar  Total Private Investment*  $37M  $42.3M  $41M  Acquisition Price per Acre  $190k/acre  $114k/acre  $225k/acre  Estimated Town's Annual Incremental Tax Revenue  $144,300  $165,000  $160,000  Estimated Town's Annual Incremental Tax per Acre  $41,200/Acre  $27,500/Acre  $29,600/Acre  Parking Strategy  Town lease a portion of Town lease a set  Town reimburses  parking deck at cost- recovery rate  number of spaces Greystar for full inp parking deck for parking deck costs  $50/space/month  estimated by Greystar at $7.5M  169  As shown in received development partnership proposals    Memorandum of Understanding  (MOU)  170  dfi    Memorandum of Understanding  To set forth a process by which the Town and its selected  developer can execute a Purchase and Development  Agreement (PDA)  MOU establishes basic terms and framework for the PDA    Memorandum of Understanding- Term Sheet  Project Description  Program #'s (residential, commercial and parking unit counts).  Phasing of the project, if any.  Development Plan  Establishes timing for the developers providing of the Development Plan  Establishes conditions where the Town and Developer could terminate the MOU  Public Participation  Establish the terms for the Town's participation in parking for the project  Future Development  Establish terms for compensating Town for site control over future phases.  Acquisition Price  Earnest Money Deposit  Amount and at which point it would be non-refundable.    Developer Selection Timeline-  Town Council Review of Proposals  MOU  Purchase and Development Agreement  Developer Proposal Review  Developer Selection  MOU/N Negotiation  Development tAgreement  January 2018 February 2018 March 2018 April 2018 May 2018 June 2018 July 2018  173    Next Steps  Town Council resolution for preferred developer on January  23rd  MOU established in the Spring of 2018  Purchase and Development Agreement executed in the  Summer of 2018    Questions  24    176  THE NORTH CAROLINA of at CHAPEL HILL  development finance initiative  - UNC  SCHOOL OF GOVERNMENT  dfi    Town Council Agenda Item Report  Agenda Iteml No. 2018-11-0 Submitted by: Courtney Tanner Submitting Department Planning Meeting Date:. January 16, 2018  SUBJECT  Town Center Streetlight, Sidewalk, Crosswalk, and Design Elements Work Session Courtney Tanner, Planning  Director (Facilitated Group Discussion, Total: 30 Minutes)  Recommendation: not applicable Updates/History of Briefing: Not Applicable  Executive Summary and Background Information:  There are two distinct areas located ini the Town Center. The Town Core, which includes the demonstration project or Main Street zoning district, and balance ofthe Town Center, which: includes the Town Center Residential, Historic Crossroad Village, Residential Transition, Town Center Commercial, and Residential Neighborhood Preservation zoning districts. The purpose ofthis work session: is for Town Council to provide staffdirection on prefèrred street and parking lot lighting, sidewalk materials, crosswalk materials, and other amenities such as trash cans and benches. Provide guidance on all requested decision points in order for staffto begin amending the Unified Development Ordinance (UDO), which is a necessary step for the future Morrisville Library and Town Core demonstration project. I Provide partial guidance on alli requested decision points, which may delay developing plans for the Morrisville Provide no guidance on the decision points, which will potentially delay developing plans for the Morrisville Library. The Planning Department requests Town Council to provide recommendations on prefèrred lighting, sidewalk material, crosswalk, and design elements for the Town Core (also known as the Main Street Zoning District) as well as the  Potential Options:  Library.  Staffkecommendation:  balance ofthe Town Center zoning districts.  ATTACHMENTS  2018-11-0 Presentation.pdf  177    Town Center Streetlight, Sidewalk, Crosswalk  and Design Elements  January 16, 2018  178    Background  Town Core VS. Town Center  RESIDENTIAL OIGONE  Current Guidelines  Existing Infrastructure and  AMENITY  COMMERCIAL  Amenities  PARKING,  COMMERCIAL LIBRARY  Town Council Direction  TOWN HALLDR.  Street lights  Concept Pan, Source: Litde DversfedAchtecturd: Consuting  Parking lot lights Crosswalk material Sidewalk material Design Element  Next Steps  Overview    WetlandCenter:  Commynity Center  Demonstration: Project  ST  Green  PSMSBuilding  D,  Towp! Hall  Background - Town Core Boundary    TreybrookeDs  sDI  GreenDr GAIMEWAV SumsefAVO  Downlng GlenDr  Writers Way, Malveroumep  Rd,  Glengatoch engpocr  Kudrow! Ln  Background - Town Center Boundary    TreybrookeDs  sDI  GreenDr GAIMEWAV SumsefAVO  Downlng GlenDr  Writers Way, Malveroumep  Rd,  Glengatoch engpocr  Kudrow! Ln  Background - Town Center Boundary    Town Core  Town Center  Main Street  Historic Crossroads  Village  Town Center Commercial Town Center Residential  Residential Transition  Demonstration Project  Residential Neighborhood Preservation  Associated Zoning Districts    Formally "Street E"  Guidelines  Approved in 2009  Not required in UDO  Street E Streetscape Design Guidelines  Town of Morrisville Morrisville, North Carolina February: 2008 Revised April 2009  Susan Hatchell Landscape Architecture, PLLC  PARSONS BRINCKER GENERAL ENGINEERING CONSI  facing to creates sconversations area  184  Background - Jeremiah Street    STOP  531111 nLIP  Background - Existing Infrastructure & Design Elements on Jeremiah Street    Town Council Direction in Town Core & Town Center  Street lights  Parking lot lights Crosswalk material Sidewalk material Design Element  STOP  186  Town Council Direction    Option 1: Teardrop LED  Mounting height: 27.5' Color: black  Option 2: Roadway LED  Mounting height: 25/,30',35 Color: black, gray  L  Both Options Allow Small Cell  Light Fixtures for NCDOT Streets - Town Core (Main Street zoning)    Streetlight Example    Option 1: Teardrop LED  Mounting height: 27.5' Color: black  Option 2: Roadway LED  Mounting height: 25/,30',35' Color: black, gray  Option 3: Mitchell Open LED  Mounting height: 12, 13,16'  Color: black  Option 4: Mitchell Top Hat LED with ribs,  bands and medallions  Mounting height: 12, 13,16'  Color: black  Light Fixtures for Town Streets - Town Core (Main Street zoning)    Option 1: Smooth Round Concrete  Mounting height: 12', 16,29,  Color: black  Option 2: Fiberglass  Mounting height: 16,2 25/,30,35'  Color: black  Option 3: Decorative Aluminum Style V  Mounting height: 12, 16'  Color: black  Option 4: Decorative Aluminum Style VI  Mounting height: 12' Color: black  Option 5: Fluted Concrete Style VII  Mounting height: 12' Color: black  Light Poles for Town Streets - Town Core (Main Street zoning)    Option 1: Teardrop LED  Mounting height: 27.5' Color: black  Option 2: Roadway LED  Mounting height: 25/,30',35' Color: black, gray  Option 3: Mitchell Open LED  Mounting height: 12, 13,16'  Color: black  Option 4: Mitchell Top Hat LED with ribs,  bands and medallions  Mounting height: 12, 13,16'  Color: black  Light Fixtures for Parking Lots - Town Core (Main Street zoning)    Option 1: Smooth Round Concrete  Mounting height: 12, 16,29,  Color: black  Option 2: Fiberglass  Mounting height: 16,25,30,35  Color: black  Option 3: Decorative Aluminum Style V  Mounting height: 12, 16'  Color: black  Option 4: Decorative Aluminum Style VI  Mounting height: 12' Color: black  Option 5: Fluted Concrete Style VII  Mounting height: 12' Color: black  Light Poles for Parking Lots - Town Core (Main Street zoning)    Option 1: Teardrop LED  Mounting height: 27.5' Color: black  Option 2: Roadway LED  Mounting height: 25', 30',35' Color: black, gray  Light Fixtures for NCDOT Streets - Town Center (not Main Street)    Option 1: Teardrop LED  Mounting height: 27.5' Color: black  Option 2: Roadway LED  Mounting height: 25', 30',35' Color: black, gray Example: Town Hall Drive  Option 3: Mitchell Open LED  Mounting height: 12, 13,16'  Color: black  Option 4: Mitchell Top Hat LED with ribs,  bands and medallions  Mounting height: 12, 13,16'  Color: black  Light Fixtures for Town Streets - Town Center (Main Street zoning)    Option 1: Smooth Round Concrete  Mounting height: 12', 16,29,  Color: black  Option 2: Fiberglass  Mounting height: 16,2 25/,30,35'  Color: black  Option 3: Decorative Aluminum Style V  Mounting height: 12, 16'  Color: black  Option 4: Decorative Aluminum Style VI  Mounting height: 12' Color: black  Option 5: Fluted Concrete Style VII  Mounting height: 12' Color: black  Light Poles for Town Streets - Town Center (Main Street zoning)    Option 1: Teardrop LED  Mounting height: 27.5' Color: black  Option 2: Roadway LED  Mounting height: 25/,30,35' Color: black, gray  Option 3: Mitchell Open LED  Mounting height: 12', 13,16'  Color: black  Option 4: Mitchell Top Hat LED with ribs,  bands and medallions  Mounting height: 12', 13,16'  Color: black  Light Fixtures for Parking Lots - Town Center (not Main Street)    Option 1: Smooth Round Concrete  Mounting height: 12, 16,29,  Color: black  Option 2: Fiberglass  Mounting height: 16,25,30,35'  Color: black  Option 3: Decorative Aluminum Style V  Mounting height: 12, 16'  Color: black  Option 4: Decorative Aluminum Style VI  Mounting height: 12' Color: black  Option 5: Fluted Concrete Style VII  Mounting height: 12' Color: black  Light Poles for Parking Lots - Town Center (not Main Street)    Option 1: Concrete with Brick Bands  Example: Jeremiah Street  Option 2: Concrete Only  Example: Most sidewalks in  Morrisville  Sidewalks - Town Core and Town Center    Option 1: Brick with painted edges  Example: Jeremiah Street  Option 2: Painted  Example: Most sidewalks in  Morrisville  Crosswalks - Town Core and Town Center    UHIIIILIEZ  1  Benches and Trashcans - Town Core and Town Center    STE  STOP  201  Sign Poles, Pet Waste Stations and Bike Racks - Town Core and Town Center    UDO Text Amendment  3.5.3. Main Street (MS) District MAIN STREET (MS) DiSTRICT A. Purpose Morrisville's Town Center that  Phase 1 Phase  The Mein Streat District fadlitates the development of a contral gethering place within restcurant, and residenticl uses inac compact, pedestrian- ariented selting.  2  indudes a mix af local retail, civir, office, institutianal,  B. Principal Intensity and Dimensional Slandards A ekc. cre symbols vsedir thei illustrations: showing application of dimensional: stordard:  Cross References Sec.5.3.1 Sec.54.2.5  Single-Fumily Aultifamily Other Development Ar.4:Uaas Stendards Attached Dwellings Uses Incentives! (I Art. S:Davelapmar Slandards m/e n/o mia 20 Sec.5.9.10 0 0 mia Sec.5.14.4 n/e n/a n/a nia Sec.5.14.8.C 0.5 G.5 C.5 nia Sec.5.15.8 1 1.0 1.0 n/a Art. b:Ripericn Bulfers 100 100 100 mio Art.7 7 Stormweter Monegement n/a. -scc Mn. Bulld-to Line below 0121 0121 DIZI m/e o 0 o nia Alley-losded 6131 n/a 0121 o[2) n/a o[2) nia mia o 0 o n/o 20 20 20 nia B014) 80141 80141 nia 30 30 30 40 2 2 2 n/e n/a n/a n/a  Dwellings 20  Let Standards Min Neler Aren (f Min. let Widhh I Mcx. Ner Density Idu/os) Min. Floor Araa Ratioi (FAR) Wax. Fasr Arass Retie IFAR Mex. Lot Coveroge (S) Setbacks Mn. Front If; Min Side I: Mn Comer Side II Mn Rear (; Other uild-lo Zone Min Build-to Line! in Mex. Bullel-to Ure (H, Min. Build- to Zone Streer Fromtape Occupiedk by Biding: (%) Bullding Stundurds Mas. Siruclure Feet Heighr (f 5) Storie: M Bulding Saparalion (f) prinxipals macling thes standard. [5) Both fcetc ane story mciximums apply.  TOWNH HALLDRIVE  Pedestrian" "Moin Streer servesas organizingf feature for ditict Buildingsframe end enclose outdoor gathering space: Parking encloredby buildingsonc ot least 3sides Buildingsframe cornerss and entrances toc district Sidewolkamiaimum: of 20' along "Main Street" to provide ampler room forp pedestrian movement Buld-to-Zone! frames* streel, but providesf flexibility to accommodate outdoorg getherings spaces andv vanation inbuildingf facodes Maximum blockl lengthof 350 Figur 59.10.C2 Bvilding Orgmnirntion md Site Leyout- Main Stramt Didrie.  3  Notus: sh = squoret feet H= feety du = dwelling urity ce= acres %=! percentir nja = ut opplioble : Available oelyi is Candilional-Main: Sirnl Dishias approrad wilh tha pruviiane af capereling publie banfi (w Saclion: 3.1.41. 12 30 feer along! lerl lincs shared wthlot: contanng existing resiclential usas or wihinar residernicl: zoning ctricr. [3) Setisacks alse apply 10 single- family derached dwelling developments with detached front- loaded goroges located 1e ther reor [41 The Build-ta Zone Stroat Frontaga Ccapied by Buildings standerds shall apply builcrgs adjecent te a'mein strear". Iftha bulldirg bnoto adjacent toa "mains street", the standard applies lo thef frontoge of "e streety wth the highest vehloiar occessway darificarion for partiaiar site Isee Section 5.8.6.C, Vehicular Accesway Camificoticnt). Ini instanses where more thand one street ight domifioarion, the ppfcant huslam lhs slandard along crly Dr af fines rwwis, ande cane chooye whichol the  Next Steps    Town Council Agenda Item Report  Agenda Item] No. 2018-44-0 Submitted by: Benjamin Howell Submitting Department Planning Meeting Date:. January 16, 2018  SUBJECT Minutes) Recommendation:  Airport Boulevard Interchange Betterments - Ben Howell, Long Range Planning Manager (Staff 10 Minutes; Total: 20  Updates/History of Briefing: NOT. APPLICABLE  Executive Summary and Background Information:  NCDOT has a funded project to reconstruct and improve the Airport Boulevard interchange onl I-40, including the installation ofai median on Airport Boulevard between Slater Road and the interchange. As part ofthe project, Morrisville has the opportunity to request bicycle and pedestrian betterments (such as sidewalks and bike lanes) matching the recommendations int the Town's Transportation Plan. Since the Townisi in the process ofthe Comprehensive Transportation Plan Update, and the Update includes diffèrent recommendations for bicycle and pedestrian infrastructure in this area than the 2009 Transportation Plan, staffis asking for direction from Council on specific betterments to request NCDOT1 toi include as part ofthe Airport Boulevard interchange project. Aj presentation  outlining the recommendations from the two plans and options for Council is attached.  Potential Options: N/A Staff Recommendation: Receive information. ATTACHMENTS  Airport Boulevard Interchange Betterments Presentation  203    Town Council Work Session  Airport Boulevard Interchange Betterments  January 16, 2018  204    Overview  Overview ofNCDOT Project  Proposed Triangle Bikeway  Transportation Plan Recommendations - 2009 Plan and Draft L  Update  Council Direction  Next Steps    Project Overview  I-5700: I-40 and Airport Boulevard Interchange  206    Project Limits & Scope  Project Limits  Project Scope  I-40  Reconstruct the I-  40/Airport Boulevard  Between I-540 and Aviation  Interchange  Parkway  Diverging Diamond Interchange or Partial Cloverleaf  Airport Boulevard  Between Slater Road and Pleasant Grove Church Road  Add auxiliary lanes  (entrance/exit lanes) on I- 40 between I-540 and Aviation Parkway  Add median on Airport Boulevard between Slater  Road and    interchange    Interchange Options  Diverging Diamond Interchange  Partial Cloverleaf Interchange  BRAAE  B  A  I-40  I-40  C  -  Airport Boulevard  Airport Boulevard  208    Project Timeline  NCDOT currently completing preliminary engineering/design  NCDOT needs to know what betterments to include in design  Local Officials and Public Meetings scheduled for January 30th  Local Officials Informational Meeting: 2pm - 3:30pm  Public Open House Meeting: 4pm - 7pm  Both meetings will be held at LaQuinta Inn & Suites - 1001 Hospitali  Court, Morrisville  NCDOT expects to begin Right-of-Way Acquisition in September  2018  Project construction expected to begin September 2019    Triangle Bikeway Proposal  Interaction with I-5700 Project  210    Triangle Bikeway Overview  The proposed Triangle Bikeway would provide bicycle commuters a direct, off- road route from Raleigh to RTP  The bikeway includes a multi-use path constructed parallel to I-40 between Trenton Road in Raleigh and Airport Boulevard in  a  Morrisville  SR  The bikeway would connect to the Raleigh greenway system at Trenton Road  BRE  At Airport Boulevard, the Bikeway may cross over I-40 and utilize the Slater Road corridor  40 E  to connect to RTP  Inl December, PZB directed staff to modify draft CTP to support the future Bikeway: Increase Right-of-Way on Airport Blvd. and Slater Roadto accommodate Bikeway  infrastructure  Add Implementation Item to amend CTP once Bikeway infrastructure and routing is  211  finalized by Wake County    Triangle Bikeway - Interaction with I-5700  Wake County is currently in the planning phase for the proposed  Triangle Bikeway  Current concept is for the bikeway to cross over I-40 on Airport  Boulevard to Slater Road  - The Bikeway would then run parallel to Slater Road into RTP  The I-5700 project provides an opportunity to construct bicycle and pedestrian infrastructure on Airport Boulevard to support t  Bikeway  10-foot wide multi-use path on reconstructed interchange  - 10-foot wide multi-use path on north side of Airport Boulevard from  interchange to Slater Road  212    Transportation Plan Recommendations  2009 Transportation Plan VS. Draft Comprehensive Transportation Plan Update  213    Plan Recommendations  2009 Transportation Plan  Draft CTP Update  Plan recommends 8-foot wide  Current Draft Plan recommends a 5-foot wide sidewalk on the north side of Airport Boulevard and a 10-foot wide sidepath on the  multi-use paths on both sides  ofroad  Plan recommends 6-foot wide  bicycle lanes on both sides of  south side of Airport Boulevard  road  AirportE Boulevard 4-LaneMedian! Dividedy with Sidewalka and Sidepath  Coble Eloctric  1 s -  :  214  *  Vehide 12' Vehide 12 Plontedn dian    Council Direction  Betterments for I-5700 Project  215    Counci Direction  Upon request by Town, NCDOT will construct betterments on Airport  Boulevard as part ofI-5700 project  Per NCDOT Policy, Town would be responsible for 30% of the cost to construct new 5-foot wide sidewalk(s) and 100% of the construction cost  for any sidewalk width beyond 5 feet  Council Direction  Option 1: Request Betterments per 2009 Transportation Plan  Bike Lanes and 8-foot wide multi-use paths  Option 2: Request Betterments per Draft CTP (September 2017 Draft) : 5-foot wide sidewalk on north side, 10-foot wide sidepath on south side Option 3: Request Betterments to provide infrastructure for Triangle  Bikeway and modify Draft CTP  1 10-foot wide sidepath on north side and 5-foot wide sidewalk on south side    Next Steps  217    Next Steps  NCDOT holds Local Officials Meeting and Public Open House  January 30th -LaQuinta Inn & Suites, Morrisville  Comments due to NCDOT by February 14, 2018  Staff will provide letter to NCDOT requesting Betterments  NCDOT will prepare a Local Agreement  Include betterment(s) to be constructed and cost share for  betterments  Staff will continue to coordinate with Town of Cary for  betterments in Carysjurisdiction north ofI-40    Questions and Comments  219    Town Council Agenda Item Report  Agenda Iteml No. 2018-46-0 Submitted by: Lauri Shedlick Submitting Department Human Resources Meeting Date:. January 16, 2018  SUBJECT  Health Insurance Risk Pool/NChip Discussion - Lauri Shedlick, Human Resources Director  Recommendation: Work Session Item Updates/History ofl Briefing: NOTAPPLICABLE  Executive Summary and Background Information: the League ofMunicipalities for review and comparison. Potential Options: 1.1 Retain Fully Funded Health Insurance Plan 2. Join the NChip Health Pool 2. Join the NCLM Health Pool Staff Recommendation:  This work session discussion topic is to present an overview ofHealth Insurance Risk Pools and provide information regarding a new Risk Pool that is being formed inl North Carolina (NChip). We have also requested information from  Provide StafGuidance as to Policy Direction  Authorize Town Manager and Human Resources Director to Proceed on Policy Direction Provided  ATTACHMENTS  Insurance Pool NCHIP Presentation.pdf  220    Health Insurance  Risk Pool/NChip Discussion  January 16, 2018  221    Why Are We Here?  New Opportunity - North Carolina Health  Insurance Risk Pool (NChip)  Managed by Gallagher & Co. (Town's Insurance  Broker)  Active Membership Recruitment in Progress  Current NC public sector clients  NC public entities outside client base  Seeking Commitments to Form Pool  - Effective 7/1/2018  Morrisville    Discussion Overview  Current Plan  Insurance Risk Pool Overview  Overview of NChip  NCLM Insurance Trust & State Health Plan  223  Next Steps    Current Plan- Fully Funded  Premiums based on our claims & community rating  Claims paid by medical plan provider  Volatility & high claims part of renewal  evaluation/quote - last 24 months considered  "Can't Run From Our Claims"  FY18 began offering a "Dual Plan" option to  mitigate growing cost  224  Morrisville    Current Plan - FY18 Cost Mitigation  Changes  1. Offered Dual Plan Option  Base Plan  Buy Up Plan + HRA  2. Re-Tiered Dependent Premium  3. Employee Contribution  Base Plan = No Employee Cost Buy Up Plan = $25perpay period  4. Wellness Fee = $20 per pay period  5. Time Needed to Evaluate Effectiveness of Changes  Morrisville    Insurance Risk Pool Overview  What is a Risk Pool?  Protects against individual impacts ofhigh claims  Spreads risk and resources through larger pooled  membership base  Risk Pools Not a New Concept  NCLM Has An Existing Medical Insurance Pool  NChip - New risk pool & medical cost financial option  being explored  Morrisville    Insurance Risk Pool Overview  Advantages:  Disadvantages:  Stable & Predictable Cost  Limited Plan Design Options  Lower Administrative Cost  Often More Expensive To the  Employee  Buying Power  Larger Group = Greater Purchasing  Initial Funding is Usually  Power  Required  Overall Pooled Claims Experience Drives Cost  227    Overview ofNChip  Proposal Breakdown  $0-$4ok Range  We pay our claims fully  $40k-$200k Range Shared claims  Set cost paid per member per month  Remburement/Resere potential if claims in range are lower  than anticipated  Greater than $200K  Stop Loss Protection claims > $200K provides buying power  Vendor TBD - for all  Morrisville    Overview ofNChip  Proposal Breakdown  Predictable Cost Analysis  Refund Potential  Should claims be lower than  anticipated  No Initial Funding Requirement  Fully Transparent  Based on 100+ Employees Assists with evaluation & rate funding request  Known expenses allotments for Plan Administration, pharmacy and medical claims  Pool receives rebates (pharmacy  Can keep current plan design  Annual commitment with no penalty to withdraw  BCBSNC - Administrator and  physician network  TOM Representative - Member a Board of Directors  229  Morrisville    Overview NChip  Disadvantages  Unknowns  Ifc claims higher than anticipated owe for excess claims ($0-$40k range)  Pool demographics  Consider the impact of discontinuing membership  Structure & administration not Known & Untested  (lost buying power/leverage)  230  Morrisville    NCLeague of Municipalities  Insurance Trust  30 Years Of Experience  Traditionally members with smaller population  Just enrolled 1st 300 covered member City/Town  Pooled Option - Historically Limited Plan Design  Choices  Staffhas met with NCLM Representatives  Evaluating pool options and comparative informatio  Acquiring Estimated Quote by January 16th  Morrisville    State Health Plan  SHP is Currently Capped and Not Accepting New  Applications  Retirees ofLocal Governments Are Not Eligible  For Enrollment  Plan Designs Are Not Comparable to Current Tow  Offerings  Morrisville    Next Steps  1.Do you want to consider joining a risk pool? NChip/NCLM  2. Authorize the Town Manager and HR Director to proceed  with preferred option  233    Morrisville Livec connected. Livey well.  Continued from Jan. 9,2 2018 Meeting  Town Council Roundtable January 16, 2018 Discussion Topics  New] Items  Facilitator Liz Johnson Liz Johnson Vicki Scroggins-Johnson TJ Cawley TJ Cawley Todd Wright Erin Hudson  Advisory Board Appointment Process Advisory Committee/Board Member Event  Open Pass Data Jam Bike Friendly Community Tree City USA Designation Town Council Retreat Agenda Legislative Advocacy Agenda  234  1001 Town Hall Drive I POI Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I tomofmorrisvile.org    Morrisville Livec connected. Livey well.  Town Council Roundtable Discussion  Date: Topic: Facilitator:  January 9, 2018 Liz Johnson  Advisory Committee and Board Process  Action Requested: Item Summary:  Consider updating Advisory Committee and Board Application Process and Attendance Guidelines  The Town of Morrisville is a desirable small town tol live, work, and raise a family. As Morrisville continues to develop: it isi important to address thei issues and opportunities of this progress. The Town Council relies on the advice from the. Advisory Committees and Boards to address some ofthese issues. Morrisville is fortunate tol have a talented and skilled pool of residents. The current process of appointing residents to Committees and Boards needs tol be updated tol help ensure Council appoints the right talent to the right The number of applicants applying for consideration to be appointed to Morrisville Advisory Committees and Boards has increased significantly. During thel last round of appointments on November 28, 2017, there were 59 applicants for 14 seats (excluding ETJ appointment to thel Planning and Zoning Board). Itl has become difficult to neari impossible  place.  for Council to contact each individually to assess/vet the applicant. Efforts need to be explored to improve this vetting process.  NOTE. FROM TOWN MANAGER: Town staff has also identified this need and has begun reviewing the process for consideration by Town Council this spring. Input on the need to explore this topic has also been received from other Council Members. This discussion will  facilitate that work already underway. Options to Consider:  Opportunity for input from committee/Board Chair Inj person interview process by Council, sub-set of Council, others? Update Application to add additional questions that are: required  Other?  235  1001 Town Hall Drive I POI Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I tomofmorrisvile.org    Potential Updates to Process:  Continue to allow online submittal of applications and require a signed application in order tol be considered for appointment. The applicant's signature required for agreement to Update attendance guidelines to require member absences total no more than 25% oft the Update attendance guidelines to reference the requirement for members to attend the entire meeting. Partial participation leavingearly/arrivings late) needs to bei tracked and  adhere to attendance guidelines and Code of Conduct. total number of meetings in a calendar year.  reported.  Application Questions: ** Make Required Fields Name - Address - Email - Phone - Education Employment - Job Title Sex - Race -1 Date of Birth - Registered Wake County Voter How long have you lived in Morrisville? ** Did you attend Morrisville 101? **  What current/previous Town of Morrisville committees have you served on (years served) Are you familiar with the Town of Morrisville Board/Committee code of conduct? Why you are uniquely qualified to serve on this Committee/Boardz ** Whatrelevant skills/experience do you bring to this Committee/Board, ** What Morrisville public AtsNppNg events have you participated What do you see as the responsibility of this Committee/Board and what do you hope to Do you have any personal or business interest that could create a conflict ofi interest (either Have you attended any previous committee/Board meetings prior to notice of  Other community work/experience (HOA, coach, non-profit,..)  Why do you want to serve on this committee? **  in and/or provided feedback? accomplish? ** real or perceived)? **  vacancy? And ifso, please explain. Do you own or rent your residency? ** Attach resume (optional) Attachments:  Do you own or are partially owner of] property in Morrisville? **  Town of Morrisville NC Application Town of Boone NC. Application Town of Henderson NC. Application Elizabeth City NC Application  Morrisville Committee & Boards Attendance Guidelines  236    Town of Morrisville Boards & Committees  Application Form Profile  First! Name Email Address Home Address City  Last Name  Suite or Apt State  Postal Code  Primary Phone  Alternate Phone  Is your home located within the Town of Morrisville limits?  - Yes o No  Is your home located in the Extraterritorial Jurisdiction (ETJ)?  OY Yes o No  Are you 18 years or older?  ) Yes o No  Interests & Experiences  Which Boards would you like to apply for?  None Selected  Which Board or Committee is your FIRST choice to serve on? *  237  None Selected  Page 10 of3    Which Board or Committee is your SECOND choice to serve on? *  None Selected  Which Board or Committee is your THIRD choice to serve on? *  None Selected  Occupation  Please list any experience, qualifications or areas of interest relevant to the Advisory  Board/Committee you wish to serve on. Feel free to list any degrees or certifications that may help you contribute to an advisory board/committee or committee. Please note that appointments are not This application is subject to public inspection at any time, and appointments are made at the  based solely on the qualifications you have listed below.  discretion of Town Council.  Ist there any information youy wouldI liket toa attach, to have considered withy your application? Referrals  How did you hear about this committee or advisory board?  None Selected  Conflict Declarations  Are you an immediate family member of a current Town of Morrisville Advisory  Board/Committee appointee?  oY Yes o No  238  Ifyes, pleasel list their name andt the Advisory Board/Committeet tov which they are appointed:  Page 2 of3    Do you currently serve on two (2) Advisory soards/Committees for the Town of Morrisville?  DY Yes o No  Ifyes, please list:  Acknowledgement  Current employees and their spouses, elected officials and their spouses, are ineligible for appointment. Immediate family members of current appointees may not serve on the same  board/committee as a current appointee.  By submitting this application, you are certifying that all of the above information is true to the best of your knowledge and further agree that you will adhere to the Appointed Public Bodies Administrative Policy Attendance Guidelines as set forth for the Advisory  Board/Committee for which you have applied.  IAgree  239  Page 30 of3    ATTENDANCE a. Attendance in General  Each member of a public body appointed by the Town Council is responsible for faithfully attending all regular meetings of that body. Any member who expects to be absent at an upcoming meeting shall notify the secretary or the clerk tot that body at least twenty-four (24) hours prior to the meeting. Town support staff will retain an ongoing attendance record. Those approaching the maximum allowable  absences should be notified by the Town support staff as follows: Two or less absences until dismissal - Courtesy Letter One absence until dismissal Warning Letter  After notification of absences, the Town support staff should provide notice to the Chair or Vice Chair, who shall declare that member's seat to be vacant, and direct the staff support person to notify the member of their dismissal within 48 hours of the absence triggering the dismissal. A copy of the notice  should bei forwarded to the Town Clerk and kept on file.  b. Attendance Guidelines  The following guidelines outline attendance. Ifa member's absences exceed the numbers below, he or she willl be  dismissed.  For Public Bodies with more than 11 meetings on their annual meeting schedule: Members will be allowed four absences within a calendar year. For Public Bodies with 11 orf fewer meetings on their annual schedule: number) oft the total number of meetings in that period, within a calendar year.  Members will be allowed the number of absences totaling one-third (rounded up to the nearest whole  . Exceptions  Board of Adjustment Specifically  Members with absences within any 12 month rolling period totaling 1/3-d (rounded up to the nearest whole number) of the total number of meetings in that period, unless the Board or Sub-Committee had only two or fewer meetings, in which case absences will not be considered for dismissal.  Extraterritorial. Jurisdiction Members Specifically  For members appointed to represent the Planning and Zoning Board or the Board of Adjustment, the Wake County Board of Commissioners will be notified that the member has not maintained the standard for attendance and that the Town requests the member be replaced. The Town will forward a  recommendation fora replacement along with this notification.  Senior Advisory Committee Specifically  Members may be granted exceptions by majority consensus of the Committee or Town Council due to health reasons, death or transportation matters to the extent that at least 50% of annual meetings are Exceptions to attendance guidelines may only be made by Town Council upon the request of a committee member andI lead department staff upon receipt of documents requesting the exemption.  attended.  240    a. Resignation of Members  Committee/Board members who wish to resign their position shall submit a written notification ore e-mail  toi thel lead support department, who shall forward notification tot the Town Clerk.  241    APPLICATION FOR APPOINTMENT TO. Al BOARD, COMMISSION, TASK FORCE,  ADVISORY BODY OR COMMITTEE TOWN OF BOONE  FULL: NAME: GENDER: HOME ADDRESS:  Title First ME/MS/M/Dt,cte)  Middle Initial  Last  PREFERRED CONTACT ADDRESS (if different from home address):  EMAIL ADDRESS: TELEPHONE: day:  evening  JURISDICTION OF RESIDENCE:  Town of Boone Extra Territorial Jurisdiction (ETJ) Watauga County outside Town and ETJ Other (please identify):  HOW: LONG HAVE YOU BEEN A RESIDENT OF THE. ABOVEJURISDICTION: DO YOU OWN REAL PROPERTY (land) IN THE TOWN OF BOONE:  DO YOU OWN REAL PROPERTY IN THE ETJ: APPOINTMENT SOUGHT (list one only):  NAME OF BOARD, COMMISSION, TASK FORCE, ADVISORY BODY OR COMMITTEE  WHY DO YOU WISHTO OBTAIN THIS APPOINTMENT?  ARE YOU FAMILIAR WITH THE TOWN'S 2006 COMPREHENSIVE PLAN?(It can be accessed at tpy/www.townotboonenelcparmentydevelopmenupds/Comp.pdr ): RATE YOUR SUPPORT FOR THE 2006 COMPREHENSIVE PLAN (with"1" signifying no  support and "10" signifying great support):  1 2 3 4 5 6 7 8 9  10  PLEASE EXPLAIN YOUR LEVEL OF SUPPORT FOR THE COMPREHENSIVE PLAN:  242    WHAT SKILLS, EDUCATION, TRAINING, EXPERIENCE OR AREA(S) OF EXPERTISE  WOULD YOU BRING TOTHIS APPOINTMENT?  HAVE YOUI HAD ISSUES WITH THE TOWN OF BOONE WHICH RELATE TO' THE WORK OF THE BODY' TO WHICH YOU SEEK APPOINTMENT? IF YES, PLEASE  EXPLAIN:  DO YOU HAVE. ANY KNOWN OR POTENTIAL CONFLICTS OF INTEREST (INCLUDING MEMBERSHIP IN ANY ORGANIZATION, YOUR EMPLOYMENT, AND THE MEMBERSHIPS AND EMPLOYMENT OF ANY FAMILY MEMBER)THATMIGHT ARISE IF YOU ARE. APPOINTED? IF YES, PLEASE EXPLAIN:  HAVE YOU EVER BEFORE SERVED ON ANY TOWN BOARD, COMMISSION, TASK FORCE, ADVISORY BODY OR COMMITTEE. IFSO, PLEASE: STATE THE NAME OF THE BOARD,COMMISSION. TASK FORCE, ADVISORY BODY OR COMMITTEE, AND  THE APPROXIMATE DATES OF SERVICE:  IF YOU HAVE PREVIOUSLY SERVED ON A TOWN BOARD, COMMISSION, TASK FORCE, ADVISORY BODY OR COMMITTEE, PLEASE EXPLAIN THE QUALITY OF  YOUR EXPERIENCE:  Ihereby certify that the foregoing answers are true, and that should I be appointed to the board, commission, task force, advisory body or committee, and should a conflict of interest exist or develop with regard to a specific matter, I will disclose the conflict of interest and recuse myself from the deliberations and action involved. Conflicts ofinterest include, but are not limited to: a direct or indirect financial interest by myself or a member of my family, and other interest which impairs my ability to participate fairly in the deliberations and actions in question.  Signature  Date  243    CITY OF ELIZABETH CITY  Application for Board, Committee or Commission Appointment  PLEASE NOTE: This application is a public record under North Carolina law and will be shared with third parties upon request and without notice. If there is any information you do not want released to the public,  please do not include it. Is this application for appointment PLEASE TYPE OR PRINT CLEARLY: 1. Personal Information:  orr reappointment?  Name: Mailing Address: City and State_ Telephone: Home: *Sex: Employed By:  Email:  Zip Code Business:  Cell:  *Race:  *Age:  *This information is requestedf forthesole purpose ofa assuring thatacross-section: ofindividuals is appointed oseneourcommun,  Current Position:  2. Where do you reside? In Elizabeth City's City Limits?  Ifso, which Ward?  In Elizabeth City's Extraterritorial Jurisdiction (ETJ)? In Pasquotank County outside Elizabeth City's ETJ?.  3. Are you currently serving on another board, committee or commission appointed by the City of  Elizabeth City? Ifso, please identify:  PLEASE NOTE: No resident of the City of Elizabeth City may serve in more than two appointed positions at one time in City of Elizabeth City government, unless exempted by nature of the position he or she may hold in 4. If you previously served on a City board, committee or commission, did you fulfill your term to  governmental service.  completion?  244  1Page    5. Please indicate by number your order of preference in serving on the following boards,  committees or commissions:  Alcoholic Beverage Control Board EC/PC Airport Authority Board of Adjustment Community Relations Commission Elizabeth City Housing Authority Historic Preservation Commission Central Communication Advisory Joint Animal Control Board  Planning Commission Personnel Appeals Committee Parks and Recreation Advisory Board Senior Citizen Advisory Committee Storm Water Advisory Board Tourism Development Authority Urban Forestry Commission  6. List below any experience or qualifications you have that are relevant to the board/committee/commission for which you are applying. (Useadditional sheet, ifnecessary.)  Applicant Statement:  lunderstand that la am applying for appointment to a board, committee or commission for the City of Elizabeth City; that I will be required to take an oath of office to uphold the constitutions of the United States and North Carolina and the laws of the same, if appointed; that I will be required to meet the attendance and training requirements of the City if I am appointed, and may be removed from office for failure to meet attendance requirements; that for members of those boards, commissions or committees established by the City Council as requiring annual disclosure, completion of the City's General Disclosure Form, required by Section 2-114of the City's Code of Ethics Conflict of Interest Ordinance shall be completed by February 1 of each year; and that my application will remain on file for consideration for a period of three (3) years, after which time I will need to file a new application. I agree to comply at all times with all requirements of the office for which I am By my signature below, I hereby certify that all the information contained herein is true to the best of my  applying.  knowledge and belief.  Date:  Signature:  PLEASE SUBMIT THIS APPLICATION TO:  OFFICEUSEONLY Residence: Inside ETJ County Appointed: Term: Date:  City Clerk's Office P.O. Box 347 Elizabeth City, NC 27909 Fax: Phone: Email:  (252)337-6956 (252)337-6955 wwhteeclyolec.com  245  2Page    CITY OF HENDERSON  Application for Boards/Commissions/Committees  Please complete each section  Full Name Home Address_ Home Phone Current Employers Job Title Business Phone. E-Mail Address Duties  Date of Birth  City of Henderson Resident:  Yes  No  Years in current position  Fax  Other employment history  Iti is the City Council's goal to maintain a balance of membership on its Boards/Commissions/Committes based on race, gender and Council Ward residency.  Council Ward No. Male White  Female Hispanic  Black  Native American  Asian  Other  Board/Commissionission/Committee Applying for (list only one per form)  Generally, the Council desires to broaden participation on Boards/Commissions/Commites for as much citizen involvement as possible; therefore, the goal is to limit appointees to no more than two (2) Board/Commissions/Committes. Please list any other Board/Commissionission/Committe: on which you  currently serve:.  Why are you interested in serving on this Board/Commission/Committee?  DO NOT SUBMIT RESUMESIATTATTACHMENTS  (OVER)  246    interestsSkII/Areas of Expertise/Proressional OrganzationyActivties  Affirmation of Eligibility: against you in anyjurisdiction?  Has any formal charge of professional misconduct, criminal misdemeanor or felony ever been filed  Yes_  No.  Ifyes, please explain disposition:  Are there any conflicts ofi interest or other matters that would create problems or prevent you from fairly  and impartially discharging your duties as an appointee oft the City Council? Yes  No  Ify yes, please explain:  understand this application is public record, and I certify that the facts contained in this application are true and correct to the best of my knowledge. Iauthorize and consent to background checks and to the investigation and verification of all statements contained herein as deemed appropriate.) I further) authorize all information concerning my qualifications to be investigated and release all parties from all) liability for any damages that may result from this investigation.) I understand and agree that any misstatement may be cause for my removal from any Board/Commission/Committee. II understand regular attendance to any Board/Commission/Committee is important and accordingly, I further understand that if my attendance is less than the standards established for any such body that this is cause for removal. Lacking any written standards for attendance by any Board/Commission/Committee, it is expected that I will attend at least 75% of all meetings during any one calendar year to maintain my seat on any Board/Commission/Committee to which Ir may be appointed. This form will remain on file in the) Office of the City Clerk and requests for updates will be sought prior to any consideration for  reappointment (or future appointment) to any Board/CommissionCommittee.  Signature Return Completed Form to: Esther. J. McCrackin City Clerk 1341 Rose Avenue POI Box 1434 Henderson, NC27536  Date:  Form isi invalid if not signed and dated  Phone: (252)430-5705 Fax: (252) 492-7935 Email: emccrackin@ci.henderson.nc.us  Do not submit any resumes or attachments  Applicants are required to be a resident ofthe City of Henderson  247  LastUpdate: 11-8-10 diyeeupicasumbarhoarbardamgmgons.t    Morrisville Livec connected. Livey well.  Town Council Roundtable Discussion  Date: Topic: Facilitator:  January 9, 2018 Liz Johnson  Establish Advisory Committee and Board Member Events  Action Requested:  Consider establishing an annual event for information sharing between Advisory Committee and Board Members and an annual event to recognize the  contributions of these Members  Item Summary:  The Town of Morrisville currently has seven Advisory Committees and Boards (not  including the Youth Council): Board of Adjustment Environment and Stormwater Parks, Recreation and Cultural Resources Performance Measures Planning and Zoning Board Public Safety Senior  Each oft these Committees/Boards works independently of the others with limited communication among them. As Morrisville progresses the issues and opportunities will become more complex and overlap the purview ofother Committees/Boards. Itis important to establish communication and information sharing between these important An annual event should be established for all committee/Board members and allow the Chairs to share al brief presentation on the accompishments, goals, challenges,.. of their Committee/Board. This event will also give members the opportunity to get to know other Morrisville Committee/Board volunteers give a great deal oft their time and energy in service to the citizens. Their efforts need tol be recognized. An annual appreciation event should be established recognize the time and effort of our volunteers. Combining these two events could be aj possibility as well.  groups.  members.  248  100 Town Halll Drive I PO: Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I towmofmorrisvlle.org    Morrisville Livec connected. Livey well.  Town Council Roundtable Discussion  Date: Topic:  January gth, 2018 OpenPass DataJ Jam Invitation/ Questionnaire  Facilitator:  Vicki Scroggins-Johnson  Action Requested: Town Council to agree on an issue or topic related to Affordable Housing in Morrisville that can be submitted to Open Pass Data Jam application for  consideration.  Item Summary:  Morrisville has been invited to participate as a Community Partner in the OpenPass Data Jam held on March 3rd, 2018.As ap partner, the OpenPass Data Jam's goal is to offer Community Partners volunteer efforts in data science, technology, design, This year's OpenPass topic is Affordable Housing. OpenPass team is working with Wake County, the City of Raleigh, and other partners to complement theire existing affordable ehousing efforts and improve capacity to use complex data in making To date, Morrisville does not have an affordable housing policy. To create a policy for the Town, one must first understand our landscape - an assessment is needed. OpenPass Data Jam could provide us with new insights. Iwill share some suggested issues at the round table.  and policy skills to support the Town's mission.  decisions.  249  1001 Town Halll Drive I POI Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I tomofmorrisvile.org    OpenPass Data Jam 2018  As part of the Triangle Open Datal Day, we are planning a data science hackathon to focus on affordable housing. If the mission of your organization is focused on thisi issue and youl have a challenge that can be informed with data, let  us know by filling out this form. *R Required  Let us know how to best contact you  Name * Your answer Email address * Your answer Phone number * Your answer Best times to call * Morning Afternoon Evening Other:  Tell us about your organization Name of the Organization *  Your answer Your answer  Mission of the Organization *  250    Program related to Affordable Housing  Your answer  Geographical areas served  Your answer  Let us know how we might help creating analysis, visualizations, predictive algorithms, data tools, etc. What are some of the challenges the organization is facing? *  Your answer  What data science project might be ofhelp? *  Your answer  What would be the impact to your organization to complete this project? *  Your answer  What data does the organization have to use for this project?  Your answer  SUBMIT  251    Morrisville Livec connected. Livey well.  Town Council Roundtable Discussion  Date: Topic: Facilitator:  January 9, 2018 Bike Friendly Community TJCawley  Action Requested:  Explore the attainment of the designation "Bike Friendly Community" for Morrisville  Item Summary: As our community grows and our demographics continue to indicate a desire for additional mobility options taking intentional steps to make biking a more attractive alternative for our residents aligns with our  small town values.  The League of American Bicyclists administer the program  tp/wwwbikeeagueorg/communty.  The Bicycle Friendly Community program provides a roadmap to improving conditions for bicycling and guidance to help make your community's vision There are currently 430 bike friendly communities (12 in North Carolina) including Raleigh, Durham, Chapel Hill and Cary. Here in NC, Davidson, Carrboro and Boone are towns smaller than Morrisville which have the Iwould like to see if there is interest within the council to direct stafft to explore the possibility oflooking at these best practices, perhaps within the purview of one of our citizen committees with the eventual aspirational goal  for a better, bikeable community a reality.  designation.  ofbecoming a "Bike Friendly Community" here in Morrisville.  252  100 Town Hall Drive I POI Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I tomofmorrisvile.org    Morrisville Livec connected. Livey well.  Town Council Roundtable Discussion  Date: Topic: Facilitator:  January 9, 2018 Tree City USA Designation TJ Cawley  Action Requested:  Explore the attainment oft the designation "Tree City  USA" for Morrisville  Item Summary: The Tree City USA program has been greening up cities and towns across America since 1976. Itis a nationwide movement that provides the framework necessary for communities to manage and expand their public More than 3,400 communities have made the commitment to becoming a Tree City USA. They have achieved Tree City USA status by meeting four core standards of sound urban forestry management: maintaining a tree board or department, having a community tree ordinance, spending at least $2 per capita on urban forestry and celebrating Arbor Day. National Arbor Day is  trees.  April 27, 2018.  tps/Pwarhordayor/pmeramsrecdlynsa/Aboutcm  Our community has indicated a desire to preserve our environment, in facta tree preservation ordinance was enacted a couple of years ago for this express purpose. The benefitseeking and perhaps achieving this designation will help to assure our residents and visitors that even while part oft the vibrant growth affecting our region we are committed to doing SO in a sustainable fashion  with an eye on the future.  There are 87 in North Carolina a number of nearby cities who have the Tree City USA designation including Raleigh, Durham, and Chapel Hill. Cary last year celebrated 30 years asa' Tree City USA.  ttp://www.townotcaryorg/tome/Components/NewS/News/12246/7157/0  page-17sarchal  253  1001 Town Hall Drive I POI Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I tomofmorrisvile.org    This is not a request for funding, in fact Morrisville may already be allocating $2 per capita on efforts to meet the financial requirement. WhatIam asking for today is councils thoughts on directing staff to explore the possibility of seeking Tree City USA designation, perhaps with the assistance ofone ofour  citizen committees.  254    Morrisville Livec connected. Livey well.  Town Council Roundtable Discussion  Date: Topic: Facilitator:  January 9, 2018 2018 Retreat Agenda  Todd Wright, Assistant Town Manager  Action Requested: Review 2018 Retreat Agenda  Item Summary:  The Council Retreat dates are February 23-25, 2018. The retreat will have a strategic focus. The retreat location will held in the City of Kannapolis. The draft retreat agenda will be reviewed at the January 9, 2018, Town Council The CityofKannapolis purchasedland (moret than 50acres)ini its downtown, and is in the process of revitalizing the area. In addition, Kannapolis has space in its City Hall that is available for rent to the community. Having the Council Retreat in Kannapolis will afford us the opportunity to gain insight on similar initiatives that we have in the pipeline. We will tour the Kannapolis downtown development project, including City Hall and hear Lodging will be provided at the Hampton Inn in Kannapolis/Concord. The weekend work sessions will be held at Kannapolis City Hall in their Transportation to Kannapolis will be on Amtrak' Train. Thet train leaves Cary at 11:58 am on Friday February 23rd, and will return from Kannapolis at 12:27 pm on Sunday February 25th, with an expected arrival in Cary at 3:00  meeting.  first-hand from their officials on lessons learned.  Emergency Operations Center/Training Room.  pm.  255  100 Town Hall Drive I POI Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I tomofmorrisvile.org    Morrisville I Livec connected. Livev well.  Town Council Roundtable Discussion  Date: Topic: Facilitator: Action Requested:  January 9, 2018 Legislative Advocacy Agenda Erin L. Hudson, Town Clerk Discussion Only  Related Documents: NCLM 2017-18 Municipal Advocacy Goals, 2017 Morrisville Town  Council Approved Legislative Advocacy Agenda  Item Summary:  As the General Assembly is preparing to reconvene on January 10 for the 2018 Short Session, staff wants to begin discussions with Town Council related to a state and potential federal Generally, the Short Session may not provide much additional time for lobbying, but many times allows the General Assembly to continue discussions of legislation brought forth during the Long Session. Staff will continue to seek opportunities to continue to strengthen The North Carolina League of Municipalities shared its End of Session Bulletin and noted several bills that would be "eligible/likely eligible" for Short Session consideration. Legislation followed by the Town during the Long Session and continuing to be of interest, listed as  advocacy agenda.  relationships with our delegates.  "eligible/likely eligible," would include:  HB900 Safe Infrastructure & Low Property Tax Act SB81 Sales Tax Economic Nexus for Remote Sales  SB94 Elections Transparency  HB64 Municipal Elections in Even Number Years (SB206 Senate Companion Bill) Staff was polled for any possible topics or areas ofi interest for council discussion and possible inclusion on an advocacy agenda. Potential topics as proposed by staff or mentioned by' Town Council in previous meeting discussion could include, but are not limited toi thei following:  Planning/Zoning  Maintain the Strategic Transportation Investments legislation, excluding the requirement ofal local match for standalone bike/ped projects ("would require a change in legislation) Pursue authority for inclusionary zoning, requiring that developers provide affordable  housing as part oflarger developments  256  100 Town) Halll Drive I POI Box 166 I Morrisville, NC27560 I P:919.463.6200 I F:919.481.2907 I towmofmorrisvlle.org    Monitor potential zoning authority regulations that would impact local authority Pursue revision of Small Cell Wireless legislation to allow jurisdictions to enforce aesthetic requirements for poles and concealment requirements for antenna and ancillary equipment regardless of] location (e.g. Town-maintained ROW or NCDOT-maintained ROW)  Enginering/Slormwater  Continue to support legislation that protects local drinking water supply from contaminants Support authority for joint economic development agencies between municipalities and  counties  Ensure support ofl licensure and practice of professional engineering  Once the Short Session has commenced and the General Assembly begins its work, Town Council will again be receiving bi-weekly updates from the Town Clerk highlighting any activities, engagement opportunities, and/or legislation tracking ofimportance to the' Town. Town Council also generally discussed development ofaf federal advocacy agenda early last year and thel benefits ofl becoming more involved in the National League of Cities (NLC). Several Council members and staff attended the NLC I meeting heldi in Charlotte this past November. Staffwill provide information about the upcoming March 2018 NLCmeeting in March and historical information about meeting attendance and costi in order to facilitate  further development of a travel policy requested by Town Council.  257    NCEAGUE  7OF MUNICIPALITIES  2017-18 Municipal Advocacy Goals  Seek opportunities to support the passage oft the federal e-fairness legislation. Seek legislation to allow room occupancy tax revenues to be used toi fund municipal service Seek legislation to provide municipalities with additional locally-controlled revenue options. Support legislation which defends the fiscal integrity of the Local Government Employees' Retirement System and its defined benefit structure, promotes reasonable pension reforms that are prospective in nature, and meets the needs of local employees, employers, and Seek legislation to alter the current statutes governing distribution of local sales taxes by requiring a one-year delay ini implementation when a county or the legislature changes its Seek legislation eliminating municipalities' repayment of water- and sewer- growth related fees that have been previously collected, and providing municipalities with the authority to assess the level of fees and charges necessary for continued growth and economic Support legislation that will provide sufficient funding at the state level fori incentive programs such as a competitive film incentive program, robust state historic preservation tax credits, and the Main Street Solutions fund necessary to grow jobs and the economy. Oppose legislation that interferes with local management or ownership of local assets. Support legislation that provides for municipal elections to be determined by local municipal Support legislation to revise the tier method of measuring levels of economic distress to focus Support legislation to bolster the state's mental health and nelecualdeveopmena disabilities (I/DD) treatment resources, including resources and solutions to lessen the strain on sworn law enforcement officers when providing custody ofi individuals in crisis. Seek legislative and administrative changes to the STIP process that give local priorities Seek legislation to increase state-level funding for municipal infrastructure needs. Support legislation that recognizes that management of a public utility is best determined by the local owning entity due toi their consideration of financing, engineering, and regulatory  and infrastructure costs in order to support travel and tourism.  retirees.  method of distributing sales tax revenue.  development ini the future.  Support municipal authority over municipal personnel issues.  authority.  ont the causes of distress and taking sub-county data into account.  increased weight in the allocation oft transportation funds.  responsibilities.  1/Page    TOWN OFI MORRISVILLE  POBOX1 166  MORRISVILLE, NC: 27560  RESOLUTION 2017-011 OF THE MORRISVILIETOWN COUNCILAPPROVINCTHE2OIYIEGISIATIVEAGENDA  MOR (1852) THCARO  WHEREAS, the North Carolina General Assembly will convene its 2017 long session WHEREAS, Town Council wishes to adopt a formal position on items of particular interest to the town as part ofal legislative agenda to be shared with its representatives: NOW, THEREFORE, BE IT RESOLVED THAT THE MORRISVILLE TOWN COUNCIL hereby approves a legislative agenda for the 2017 long session of the North  on. January 11, 2017; and  in the North Carolina General Assembly:  Carolina General Assembly with the following positions:  Propose an amendment to the Morrisville Town Charter concerning Support the identification of alternative sources of revenue for local governments to replace the Privilege License Fee revenue source: removed in Support legislation to protect Jordan Lake as a drinking water supply and allowlocal governments to protect the environment and local water quality. Support the North Carolina League of Municipalities 2017-18 Municipal  development or facility fees for road projects.  2014.  Advocacy Goals.  Adopted this the 10th day ofJ January, 2017. WKL fr Mark Stohlmahn,Mayor ATTEST:  MORRE 1852) i HCAROV  qua4hludas Erin L. Hudson, Town Clerk  259  Page 1of1